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TB

Taylah B.

Small-Business (50 or fewer emp.)

8/29/2023

"Easy yet In depth!"

5/5

What do you like best about Clubworx?

The simple software, how easy it is to use, yet how in depth and advance it can be! There is so much you can do with the system, and so much data you can use to improve your club! Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

I'd like to see the shop accessable on the mobile app. The ability to add ready to grade notifications when attendance has been hit.

And for students to book in friends for trials via the app! Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

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Thank you for your feedback! We're pleased to know that Clubworx is helping you with communication, attendance records, and merchandise management. We'll take your suggestions for improving the mobile app into account for future development.

MQ

Melanie Q.

Small-Business (50 or fewer emp.)

10/4/2023

"Life changing for my small business"

5/5

What do you like best about Clubworx?

Clubworx has changed the way I do business.

It's the hub of my business for bookings, payments, waivers, emails and so much more. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

Nothing it's perfect for my business I wouldn't hesitate to recommend. It's so easy to use. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

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We're thrilled to hear that Clubworx has been a game-changer for your small business! It's great to know that our platform has been able to streamline your operations and provide the support you need.

AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/8/2023

"Loyal customer."

5/5

What do you like best about Clubworx?

I've been with clubworx for 6years, and I definitely recommend.

Clubworx's features offered and software is easy to use, easy to understand and has all the tools necessary to run a successful business.

In instances where I've needed support a team member has responded quickly, respectfully and helpfully.

Plus their prices has always remained competitive. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

There's nothing noteablw about clubworx that needs improvement that I haven't already advised them about. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

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Thank you! We appreciate your feedback and are thrilled that you are enjoying using Clubworx. We look forward to supporting you and your business for many years to come!

VF

Vanessa F.

Small-Business (50 or fewer emp.)

8/29/2023

"It's the lifeline for my business!"

4.5/5

What do you like best about Clubworx?

It can do most things pretty well. It's still in its starting stages which isn't necessarily a bad thing as they are always coming up with ways to make it more efficient! Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

I own a dance studio and we get a lot of casuals walking up to purchase. Currently their POS system does not support selling memberships efficiently.

Also, their member app experience isn't quite there yet. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

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Thank you for your feedback! We're glad to hear that you find Clubworx efficient and that it helps you generate reports easily. We appreciate your input on the POS system and member app experience, and we'll definitely take that into consideration for future improvements.

RM

Ricardo M.

President / Founder

Small-Business (50 or fewer emp.)

10/9/2023

"The app suited my business"

5/5

What do you like best about Clubworx?

You can automate most of your routine workflows for members Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

I think they could do more packages for smaller gyms. The app is incredible, but I definitely don't use all the functionalities. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

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It's great to hear that Clubworx has reduced your admin time and provided features like digital waivers and website integration. We're committed to continuously improving our platform to better serve your needs.

CF

Chris F.

Small-Business (50 or fewer emp.)

10/10/2023

"Clubworx is the BEST gym management software!"

5/5

What do you like best about Clubworx?

Very intuitive to use and wide range of capabilities that allow me to run my gym more efficiently Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

Nothing, I like everything about it, it's perfect Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

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We're delighted that you're enjoying the wide range of capabilities Clubworx offers. Thank you for your kind words!

UP

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

10/9/2023

"Good platform to coordinate classes and communicate with customers."

4/5

What do you like best about Clubworx?

It's great being able to give my staff access to their calendars. I like being able to contact customers via different channels but with consistent branding. Customer service is very quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

The waiver set up is quite confusing and I worry it puts off some new customers. I would prefer the waiver to be in the app and customers download the app straight away (rather than having to receive an invitation). Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

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We're glad to hear that you find Clubworx helpful for coordinating classes and communicating with customers. We appreciate your feedback about the waiver set up and will take it into consideration for future improvements.

AK

Alex K.

Small-Business (50 or fewer emp.)

8/29/2023

"CLUBWORX helps my business run daily."

4.5/5

What do you like best about Clubworx?

So easy to track clients sessions and keep payments up to date. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

I think rescheduling sessions could be easier done. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

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It's great to hear that Clubworx is helping you keep your clients' payments up to date. We value your feedback about rescheduling sessions and will strive to make this process more user-friendly for you.

AS

Verified User in Sports

Small-Business (50 or fewer emp.)

11/8/2023

"Overall a positive experience with Clubworx. Constantly updating with new features"

4/5

What do you like best about Clubworx?

I like web version of Cluvworx, the layout on a clients profile is very easy to use and manage. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

The customer service could be improved. I like the messenger function, however, I dislike being able to see that one of the team has seen the message, however not acknowledged it for multiple hours. I also think there could be more instructional videos put out with the new updates. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

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We're glad to hear that you're enjoying the web version of Clubworx and finding the client profile layout easy to use. We appreciate your feedback about the messenger function and will take it into consideration for future improvements. We'll also work on providing more instructional videos for new updates. Thank you for sharing your experience with us!

AS

Verified User in Sports

Small-Business (50 or fewer emp.)

8/29/2023

"Dynamic and well supported"

5/5

What do you like best about Clubworx?

Its very customisable to the needs of studios and gyms that operate in different ways. Customer support is incredible, the best I've ever received for gym software. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

It could do with a dedicated staff app you can download into your phone. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

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We're thrilled to hear that you find Clubworx to be dynamic and well-supported. Our team takes pride in providing exceptional customer support and we're glad to hear that it's the best you've ever received for gym software.