ClubExpress offers exceptional customer service. We have never had to wait for a response for more than 48 hours to any question or concern we've raised. Their team is extremely helpful and accommodating and is willing to go the extra mile to problem solve and troubleshoot. Review collected by and hosted on G2.com.

There are many "kinks" that ClubExpress needs to work out with its website building widgets, communications (emailing) system, volunteering module, and otherwise. Unless you can write code, you'll be using a drag and drop website builder, which in most cases still allows for lots of aesthetic creativity. However, the CE web development options and customization are a bit behind in comparison to options like Wix, Squarespace, or WordPress. Their website builder is, overall, fine; but I'd say it takes quite a bit of effort to make the pages look pleasing to the eye and their options for customizing things like placement of images and text are extremely limited.

Their volunteering module is somewhat unusable if you have opportunities that are ongoing. It requires you to pick start and end dates that correlate to volunteering "slots". This function is horribly limiting.

Their communications (emailing) platform is not my favorite. It's drag and drop just like MailChimp or Constant Contact, but it's quite difficult to standardize formatting, especially in regards to font. When the emailing gets pushed out, we've experienced many situations where what we were seeing on the editing side looked infinitely better than what was officially disseminated via email. I'd say that their emailing platform is not easy to use (and the system is very difficult to figure out how to create mailing lists and import contacts) and that it's my least favorite function of the system overall. It's free with our subscription, which is the ONLY reason we have opted to use it so as not to incur additional charges from MailChimp on a monthly basis. Review collected by and hosted on G2.com.

The Club Express (CE) platform is intuitive, modular, adaptable and continually developing and growing.ClubExpress supports EVERY user, as in every member of our group, not just administrators. This is a huge help to our small group. Review collected by and hosted on G2.com.

Some content generation can be difficult to wrangle with the supplied tools after a platform upgrade.This never impacted our membership but it can be tedious for an all volunteer Virtual Office Staff like ours Review collected by and hosted on G2.com.

The Support team is always ready to assist.

Setting up accounts and organizing communication is great. Review collected by and hosted on G2.com.

I deal with an older population that sometimes has trouble logging in and they find the payment steps a bit daunting. Review collected by and hosted on G2.com.

It is a one-stop shop for a club. You have membership, storefront, event registration and much more. Review collected by and hosted on G2.com.

Modules are not set up to be used at the same time. No one can register for an event and join at the same time without some sort of workaround and manual process. Review collected by and hosted on G2.com.

It does a lot! Almost all of our needs are met with this single system which is amazing! Review collected by and hosted on G2.com.

There are some tools we would like to see integrated, which might just be very specific to our needs. I also wish the overall aesthetic was more modern - or more options to modernize the look of the default tools. Review collected by and hosted on G2.com.

Ease of configuring modules; ease of obtaining support either by calling or sending an email Review collected by and hosted on G2.com.

Nothing to report. We haven't had any significant problems since starting to use Club Express several years ago. Review collected by and hosted on G2.com.

I am a self-taught webmaster. The video tutorials are good and the help desk is great!!!!! Review collected by and hosted on G2.com.

The image handling system is not the easiest to work with. Could be much improved. This is for photos and web graphics. Review collected by and hosted on G2.com.

Flexibility. Lots of difference helpful tools and resources on the site Review collected by and hosted on G2.com.

Interface could be nicer. Onboarding with different chapters has been difficult Review collected by and hosted on G2.com.

The strength of ClubExpress is that it provides nearly all the tools required to run your organization in an integrated way. Review collected by and hosted on G2.com.

The UI for managing may of the functions is not intuitive and a little clunky. Review collected by and hosted on G2.com.

Friendly support and easy to navigate and learn. Convenient mobile use options. Review collected by and hosted on G2.com.

Doesn't work as well outside of chrome. Can be finicky with changes saving occasionally. Review collected by and hosted on G2.com.