Honestly, the support is reasonably good. I can drop an email to them and in a few hours, I have a response if not a fix in place. There's a bit of left brain/right brain way to adjust the thinking on how things work, but once you settle into the mindset it's fairly manageable. Review collected by and hosted on G2.com.

Some rigidity to the environment makes it difficult to use. Where we've bumped up against the rigid part we've had to pay extra to get around it. Some of the web page functionality is kludgy at best. It may/may not work correctly and then someone on the back end has to come in and "fix" things. Not sure why that is, but the support is good, so that helps. The frustrating part is that ClubExpress seems somewhat disinterested in resolving some of the ongoing issues. It devolves down into it's easier to live with the problem than it is to constantly press for the fix. Review collected by and hosted on G2.com.

Club Express makes sure you are getting your money's worth of training on multiple aspects of this software. We are into week 6 of helping a local group build their new website on Club Express. It is amazing amount of bells and whistles that are hidden behind the Control Panel, Club Express' access window into the workings of the software. It is like a huge relational database, where every piece of data you enter into Club Express windows gives you more power and control for your club, league, or interest group.

I have recently retired from my professional design career and time in higher education. I find myself thinking about what I could do with this software for professional and interest groups that I no longer serve. What great management software for a professional theatre company! for theatre education! for professional enterttainment industries. I would recommend you take a tour of Club Express.

I have recently recommended that a local theatre consider Club Express in developing their new website. Review collected by and hosted on G2.com.

I am one of those people who designed websites back in Ray Dream Designer was hot stuff. The HELP? button makes solving problems too easy! I want to suffer for my time, figuring how Club Express works. The HELP? Desk has great search features and when that doesn't work, there are HELP Phone Technicians at Club Express who are always willing to help. Review collected by and hosted on G2.com.

Membership renewal is greatly simplified compared to our old process. Photo albums are a built in function and are much easier to maintain than the way we used to do it. The built in structure of ClubExpress helps give our website a consistent look and feel throughout. Support is very responsive. Review collected by and hosted on G2.com.

We were unable to use the calendar functionality that is included in ClubExpress because it is not sophisticated enough for our needs. Sometimes you have to edit the html code directly to get the screen to look the way you want it. I can do it because I am a software developer, but I can't see how someone without a tech background could maintain a ClubExpress website of any complexity. Review collected by and hosted on G2.com.

My interface with Tech Support @ CE has, from day one been spectacular. I strictly use email rather than calling in that I want to be able to try what they suggest to remedy my issue and then, if I still have questions I can reply back for further information &/or guidance Review collected by and hosted on G2.com.

Some of the modules are a bit complex. Setting up events can be a real PIA although I've been working with the CE platform form about 6 years now and have worked out most of the quirks/gremlins/bugs. Review collected by and hosted on G2.com.

We began using Club Express after our webmaster had a stroke. We converted from our old website to the Club Express system with their assistance. Our board evaluated several other vendors and decided on Club Express as it meets are needs. Review collected by and hosted on G2.com.

Some of the preformatted reports aren't user friendly. The PDF reports are good. But any of the Excel report do not contact the same information as the PDF reports do. Review collected by and hosted on G2.com.

Live person to assist with tech support. Excellent customer service. I appreciate their desire to help teach me something to resolve the problem. Competitors generally don't have a live person answer the phone. Keep up this valuable quality! Review collected by and hosted on G2.com.

Design widgets are slow to be updated and are outdated. Not sure if this is related to the platform technology/integration tools or something else. Review collected by and hosted on G2.com.

This is a state of the art web site /database that is easy to use and easy to learn, with excellent, friendly helpdesk experts to assist. The price has transformed our organization from a struggling for survival to an active group able to use our limited funds for our mission instead of our computer expenses. Review collected by and hosted on G2.com.

So far, nothing negative stands out. We could use some new reports tailored to our specific needs, though I'm sure that could be achieved at a reasonable cost. Review collected by and hosted on G2.com.

The most useful functions for us as a non-profit volunteer organization are the calendar and events page, registration tracking, and payment tools. This allows us to create events, charge for them, and collect payments and donations online (credit or debit cards) as well as collect and track membership dues. Review collected by and hosted on G2.com.

The formatting and website layout tools can be clunky and require frequent saving or else it will lose the work you have done thus far. It can also be slow when adding several events or loading many files. Review collected by and hosted on G2.com.

Club Express is great for managing small organizations. Elections, registrations, emails, documents, and many other features are available. Everything in on place is convenient. Review collected by and hosted on G2.com.

Club Express becomes unwieldy when you're membership becomes large. Ours is over 900 and we often have difficulties in sorting through the members or archiving members. Review collected by and hosted on G2.com.

I like how you can create reports of memberships/payments, etc. Review collected by and hosted on G2.com.

There isn't a downside daily but we used it for a Conference to receive onsite payments and it wasn't very friendly. If we had someone who had already registered and they wanted to buy something extra we would have to process it as "guest". Review collected by and hosted on G2.com.