--- title: ClubExpress Reviews meta_title: 'ClubExpress Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 247 reviews by the users' company size, role or industry to find out how ClubExpress works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 247 scale: '5' date_modified: '2026-08-07' parent_category: name: Association Management url: https://www.g2.com/categories/association-management- --- # ClubExpress Reviews **Vendor:** ClubExpress **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 247 ## About ClubExpress ClubExpress provides associations with an Internet platform to manage both front-office and back-office operations. ClubExpress combines the association website with the membership database, secure online member signup, renewals and expirations, credit-card processing, membership directory, discussion forums, event calendar and online registration, E-commerce storefront, committees, documents, interests and other modules based on what clubs and associations do. The platform includes a full suite of administration tools to run the organization. There is no programming or HTML experience required; everything is controlled by menus and dialog boxes, and all changes are immediately live. We use state-of-the-art security, there's no advertising and associations own their data at all times. ## ClubExpress Reviews ### 1. Custom isn’t friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2024 **What do you like best about ClubExpress?** It does club management well for general purposes. **What do you dislike about ClubExpress?** It can't adapt to custom billing processes and is hard to manage manual billing. Adds admin time for an automated bill. **What problems is ClubExpress solving and how is that benefiting you?** It automates our monthly/yearly billing and allows communication by email. **Official Response from Bob Rosenthal:** > Thank you for reviewing ClubExpress on G2 Crowd. We’re pleased you like the system, and we’re sorry your experience with manual billing is not what you expected. ClubExpress was built mainly for automated billing to eliminate paperwork. Our tagline is “More Passion. Less Paperwork” to show we’re serious about automating your manual processes. You do have the ability to print invoices. Adjustments such as applying credits or debits are simple and can be done in bulk. If you need help understanding the process, please email our Customer Success team at support@clubexpress.com. ### 2. Affordable alternative for our Non-profit organization **Rating:** 3.0/5.0 stars **Reviewed by:** Joanne J. | Electronic Health Record Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about ClubExpress?** The most useful functions for us as a non-profit volunteer organization are the calendar and events page, registration tracking, and payment tools. This allows us to create events, charge for them, and collect payments and donations online (credit or debit cards) as well as collect and track membership dues. **What do you dislike about ClubExpress?** The formatting and website layout tools can be clunky and require frequent saving or else it will lose the work you have done thus far. It can also be slow when adding several events or loading many files. **Recommendations to others considering ClubExpress:** This is a really good affordable website platform for non-profit or small organizations with members. It allows a lot of control over what types of users can do what - i.e. who can see events, who can RSVP, who can make payments, who can edit pages, etc. It also integrates several features well across the site including member management, schedules, links to external sites, links to internal pages, etc. **What problems is ClubExpress solving and how is that benefiting you?** The ability to track events, news for members, collect payments, schedule fees, and promote our organization. This has made us more productive and efficient when it comes to accepting/managing payments, streamlining information flow and managing scheduling logistics. ### 3. Useful tool for running your membership-based organization **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about ClubExpress?** The strength of ClubExpress is that it provides nearly all the tools required to run your organization in an integrated way. **What do you dislike about ClubExpress?** The UI for managing may of the functions is not intuitive and a little clunky. **What problems is ClubExpress solving and how is that benefiting you?** ClubExpress is allowing us to minimize the time we spend on administrative tasks so we can focus more on our mission and it is giving us and the public greater visibility into what is going on across our organization. ### 4. The framework need to be further modernized **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about ClubExpress?** Fast customer support. Good documentation **What do you dislike about ClubExpress?** Outdated web interface and difficult to maneuver. **What problems is ClubExpress solving and how is that benefiting you?** chapter membership management. There are few features I asked to be added for the good for everyone. ### 5. Our experience with ClubExpress **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about ClubExpress?** Their friendly customer support team. While they don't always have the answers we need or the product doesn't have the necessary capabilities. The team on the phone is always kind and helpful and respond in a timely manner. **What do you dislike about ClubExpress?** I dislike the reporting capabilities. I find it very difficult to filter the information I need in the various reporting options. **Recommendations to others considering ClubExpress:** For membership and registration services it's a solid and easy to use product. However, if you are looking for robust reporting or the ability to filter reporting, it's either not available or a time consuming task. The emailing feature is also fairly limited in selected an audience. **What problems is ClubExpress solving and how is that benefiting you?** We really like the new feature of being able to separate payment by member type. It has saved us time be removing an extra step in the registration process. ### 6. The support is great, but the platform is old and complicated/antiquated for most of our users... **Rating:** 2.5/5.0 stars **Reviewed by:** Kathryn M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about ClubExpress?** The support is great...they can always answer questions and fix problems. The site does everything we need it to do, but it is unwieldy on the back end. **What do you dislike about ClubExpress?** I need help with the content, and unfortunately most of my "help" won't learn it...it is complicated. Even my web staff hate it. You can see by the screenshot below that it is difficult to change the photos on the platform and keep the boxes current. It just isn't user friendly. The emailing platform has gotten easier at least, with templates and drag and drop. **Recommendations to others considering ClubExpress:** Wait until they catch up with the rest of the websites out there...they could be great! **What problems is ClubExpress solving and how is that benefiting you?** Adding members is easy, as is storing data and searching our database and doing our reports/taxes/accounting. ### 7. OVERWHELMINGLY COMPLICATED **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about ClubExpress?** Not bad application for managing a yacht club. Lots of information (club info, membership, events, registrations, photos, videos, and sales) can be captured all in one application. **What do you dislike about ClubExpress?** Access to the information captured in this application is not intuitive. Performing any task (creating an event, writing an email/newsletter, setting up a webpage) the first time is incredibly time consuming. Club Express does not follow any of industry wide conventions. The finished product looks good, but only if you are willing to invest the time. **Recommendations to others considering ClubExpress:** Talk to other users of the application before investing the time and money. The learning curve on this product is an uphill battle. **What problems is ClubExpress solving and how is that benefiting you?** We use the Club Express application to run a yacht club. We collect membership dues & info, create events, write newsletters, and sell items through our ship's store. The only real benefit is only needing to login to one application to access the info. ### 8. CE is better than where we were, but takes time and management to use effectively **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about ClubExpress?** I like that it integrates website, membership, and events into one platform. The customer service is responsive, and generally helpful. **What do you dislike about ClubExpress?** It is not very user friendly/ intuitive. It has taken our volunteer Board many hours of trial and error to get proficient as using the calendar and other platform features. The learning curve has been steep, and we have had to change the way our Board operates to limit the number of CE admins in order to manage user error and poor "customer" (our members) experience. **What problems is ClubExpress solving and how is that benefiting you?** Membership payment handling, integration of website, events and membership. Having one vendor for all of this simplifies things. ### 9. All client info in one organized place **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about ClubExpress?** I am able to easily send emails to customers, design weekly communication tools, invoice and credit using a few steps. I also find the document management process to be easy. **What do you dislike about ClubExpress?** I cannot customize my links and managing the customer view portion is complicated. I would like more flexibility in the design aspect or templates that are readily available to support the client. In fact you are losing many of our colleagues due to this issue. **Recommendations to others considering ClubExpress:** Take your time to plan your needs and explore desired state and current gaps prior to set up **What problems is ClubExpress solving and how is that benefiting you?** One stop shop for customer management. I have been able to manage the data base and the search option is available so I can learn as I go. ### 10. Good core feature set but lacks extensibility **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2019 **What do you like best about ClubExpress?** Handles core requirements of membership management, credit card payments, event scheduling, mailing lists. **What do you dislike about ClubExpress?** Lack of automation, e.g., generating emails when events are added. Ad Hoc Reports are not robust enough to join Events and Surveys. Difficult to implement a liability waiver with multiple fields and require all event participants to sign it. Lack of event templates including additional questions. **Recommendations to others considering ClubExpress:** Make sure you fully test the complete workflow of all your business processes. **What problems is ClubExpress solving and how is that benefiting you?** Automated membership renewals and payments via credit card. Mailing lists. Event management. Liability waiver enforcement. ### 11. Lots of features, but doesn't look pretty **Rating:** 3.0/5.0 stars **Reviewed by:** Joel M. | CTO, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2019 **What do you like best about ClubExpress?** Capabilities for running a club or association - membership signup, mass emails, dues and fees. **What do you dislike about ClubExpress?** Very old interface, clunky, not always intuitive. Designing the front end website is extremely limited - it's how things were 10 years ago. **Recommendations to others considering ClubExpress:** Make sure it meets your needs before getting into it. It is management intensive with a steep learning curve. Front end design is extremely limited. **What problems is ClubExpress solving and how is that benefiting you?** RUnning a constantly changing association. Centralized data management. ### 12. Was at the cutting edge but has lagged behind other platforms **Rating:** 2.5/5.0 stars **Reviewed by:** Melissa M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about ClubExpress?** Club organization, pay for events, reminders for membership payments **What do you dislike about ClubExpress?** The way the site looks, cumbersome to make changes, lack of apps. Wix is so much easier and robust **Recommendations to others considering ClubExpress:** You’re trying to be everything to everyone. It’s too difficult. Look at Wix. You can setup and make a beautiful site in minutes. It’s so clunky and the websites are limited in how 5ey look. **What problems is ClubExpress solving and how is that benefiting you?** None, hard for volunteers to figure out ### 13. Tracks membership well but backend is very clunky. **Rating:** 2.5/5.0 stars **Reviewed by:** Janet J. | CEO, Certified Email Marketer, Online Marketing Virtual Assistant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about ClubExpress?** Auto-payment of membership dues if the member associate credit card information with their profile. **What do you dislike about ClubExpress?** The backend of the site is quite archaic. Some coding experience is necessary in order to display even the simplest text attractively. **What problems is ClubExpress solving and how is that benefiting you?** Tracking membership renewals is a breeze along with new members being able to add themselves allowing for administrators to approve or reject their membership. ### 14. Club Express for a Ski Club **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about ClubExpress?** It does submit emails out to mass members when necessary. Stores member information. Allows for a web page for club use as well as public. **What do you dislike about ClubExpress?** Does not allow bulk upload for information needed for our trip details. **Recommendations to others considering ClubExpress:** Do a lot of research with other "like" organizations to see how they use the product, what they like about it and dislike about it. Hopefully that would help to see if the product will function as they need it as well as want it to. **What problems is ClubExpress solving and how is that benefiting you?** Mass email submission for newsletters, outgoing updates as well keep track of members with like interests. ### 15. Functional up to a point **Rating:** 3.0/5.0 stars **Reviewed by:** Walter M. | Process Improvement Director, Machinery, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2019 **What do you like best about ClubExpress?** Calendar feature for posting events and daily e-mail blast. **What do you dislike about ClubExpress?** Would like better editing functionality on the calendar postings. I like to make the postings as attractive as possible and the editing is kludgy. I end up going in and out of a posting multiple times. **What problems is ClubExpress solving and how is that benefiting you?** Club Calendar for posting Rides and events. ### 16. We find the website to be quite restrictive in some of the tasks we would like to complete. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2019 **What do you like best about ClubExpress?** All Club Express staff have been helpful. We like the built in email list serve. **What do you dislike about ClubExpress?** The many limitations to customize in ways that make sense to our members. **What problems is ClubExpress solving and how is that benefiting you?** Our members now have only one place to go for their profile and email communications. ### 17. Overall an easy way to get a website **Rating:** 2.5/5.0 stars **Reviewed by:** Scott S. | Website chair, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about ClubExpress?** Ease of implementation to set up a working website **What do you dislike about ClubExpress?** We were a sub domain of club express Templates restricted site development and keeping it relevant **What problems is ClubExpress solving and how is that benefiting you?** Ease for non technical people to manage website ### 18. Running Club Website **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2019 **What do you like best about ClubExpress?** I like that membership management and communications is in the same portal. **What do you dislike about ClubExpress?** It is not intuitive to send emails and we lack a lot of customization for our needs; we would also like better data management and developer tools. **What problems is ClubExpress solving and how is that benefiting you?** ClubExpress tech support is always timely, but most of the problems are not solved due to the structure of CE itself. ### 19. ClubExpress Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about ClubExpress?** ClubExpress is easy user-friendly. The mobile side is also responsive. **What do you dislike about ClubExpress?** Some of the changes we would like to make to our club pages require the help of a developer. Reaching and/or getting a call back from the developer has been extremely challenging. **What problems is ClubExpress solving and how is that benefiting you?** We can easily stay connected to other club members, and share a variety of information. ### 20. Good for payment processing, but difficult for users to understand **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about ClubExpress?** Processing payments is easier, as is keeping track of the membership **What do you dislike about ClubExpress?** Exporting data is difficult. And there are certain documents that our users expect that cannot be produced by this system **Recommendations to others considering ClubExpress:** You should probably go through a UAT process with users at all levels and then do some extensive training **What problems is ClubExpress solving and how is that benefiting you?** Processing payments and registering members for events ### 21. Administration **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about ClubExpress?** Once you understand the interrelationships of the screens, it all makes sense. I stepped in to assist with the program and picked up the majority of data base activity. **What do you dislike about ClubExpress?** The need to cross multiple client types always complicates a software with added levels of detail. **What problems is ClubExpress solving and how is that benefiting you?** Proper tracking of the members, finances and services provided. ### 22. Not User Friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2019 **What do you like best about ClubExpress?** All the various features allow it to be a one stop shop for our nonprofit **What do you dislike about ClubExpress?** It's not user friendly and it's buggy. There's so much you can do with it, it's overwhelming and difficult to navigate. **What problems is ClubExpress solving and how is that benefiting you?** Ability to keep a membership database, inform members about events, and emails. ### 23. Complex **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2019 **What do you like best about ClubExpress?** Online event and registration payment for events **What do you dislike about ClubExpress?** Complex and time consuming to use for basic needs **What problems is ClubExpress solving and how is that benefiting you?** Event online payments and registration ### 24. Things seem to have worked okay. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2019 **What do you like best about ClubExpress?** The package seems to cover most situations that were likely to arise. We haven't yet gotten very far in implementation **What do you dislike about ClubExpress?** This may sound silly, but the constant upgrades were hard to keep up with. **What problems is ClubExpress solving and how is that benefiting you?** We're too young a group to answer this. ### 25. Executive admin/customer relations **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2019 **What do you like best about ClubExpress?** It’s a powerhouse software- it has a lot of options. **What do you dislike about ClubExpress?** Report names are very confusing and difficult to run and get customizable results **What problems is ClubExpress solving and how is that benefiting you?** Ability to track member contact information in one place. ### 26. Not user friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2019 **What do you like best about ClubExpress?** Easy login after signup or approval. Incorporation with PayPal. **What do you dislike about ClubExpress?** User Interface is not intuitive, wish it was easier to figure out without contacting admins **What problems is ClubExpress solving and how is that benefiting you?** Parents’ portal now that BigTent has shut down. ## ClubExpress Discussions - [How can we best migrate our members to utilize the functionality of CE and incorporate our Partners?](https://www.g2.com/discussions/15483-how-can-we-best-migrate-our-members-to-utilize-the-functionality-of-ce-and-incorporate-our-partners) - 2 comments, 1 upvote - [Why is the email function so cumbersome?](https://www.g2.com/discussions/15127-why-is-the-email-function-so-cumbersome) - 1 comment, 1 upvote - [How is it best to find email communication template](https://www.g2.com/discussions/15012-how-is-it-best-to-find-email-communication-template) - 1 comment, 1 upvote - [Do you have services to help us get up and running efficiently?](https://www.g2.com/discussions/15002-do-you-have-services-to-help-us-get-up-and-running-efficiently) - 1 comment, 1 upvote - [I'd like to have a "general how to use" video I could point new coordinators to.](https://www.g2.com/discussions/14753-i-d-like-to-have-a-general-how-to-use-video-i-could-point-new-coordinators-to) - 1 comment, 1 upvote - [View ClubExpress pricing details and edition comparison](https://www.g2.com/products/clubexpress/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+07%3A40%3A54+-0500&secure%5Bsession_id%5D=5721af74-ba0a-44c0-97a2-dc052d5a360d&secure%5Btoken%5D=c0ab8841b51e368ae07ae24521ed2a982872d5d37cd2611e4f94f9cd381cb4b1&format=llm_user) ## ClubExpress Features **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making - Third-Party Integrations - Accounting Integration **Membership Management ** - Automated Dues & Renewals - Membership Database & Profiles - Member Self‑Service Portal - Client Portal - Self Service Portal **Event & Scheduling** - Calendar & Scheduling Tools - Attendance Tracking - Event Creation & Registration - Resource Scheduling - Facility Scheduling - Attendance Management - Class Scheduling - Event Scheduling - Automated Scheduling **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals - Self Service Portal **Financial Management** - Online Payments & Invoicing - Point of Sale (POS) Integration - Financial Reporting & Analytics - Social Media Integration - Electronic Payments - Third-Party Integrations **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools - Discount Management - Wait List Management - Promotions Management - Event Management - Dues Management - Website Management - Invoice Management - Registration Management - Communication Management - Application Management - Contact Management - Content Management - Membership Management - Newsletter Management - Fundraising Management - Chapter Management - Event Calendar **Communication & Engagement** - Member Community & Networking - Email & SMS Communication - Mobile App Access **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics - Website Integration **Additional Functionality** - SMS Messaging - AI Copilot - Website Management - Online Booking - Email Management - Point of Sale (POS) - Membership Management - Alerts/Notifications - Customizable Reports - Customer Accounts - Appointment Management - Activity Dashboard - Team Management - Instructor Management - Employee Management - Calendar Management - Generative AI - Reporting & Statistics - Booking Management - Recurring/Subscription Billing - Inventory Management - Customizable Branding - Reminders - Client Management - Payment Processing - Visitor Management - Credit Card Processing - Event Management - Customizable Templates - Member Accounts - Registration Management - Marketing Automation - Customizable Forms - Data Import/Export - API - Mobile App - Surveys & Feedback - Member Directory - Email Templates - Enrollments/Onboarding - Access Controls/Permissions - Membership Signup - Member Types - Email Marketing - Search/Filter **Additional Functionality** - Activity Dashboard - Personalization - Customizable Branding - Email Reminders - Member Accounts - Email Marketing - Event Ticketing - CRM - Activity Tracking - Customizable Reports - Document Storage - Credit Card Processing - Job Board - Customizable Templates - AI Copilot - Customizable Forms - Email Templates - Member Communities - Reporting & Statistics - API - Member Directory - Generative AI - Recurring/Subscription Billing - Mobile App - Surveys & Feedback - Reminders - Payment Processing - Enrollments/Onboarding - Data Import/Export - Access Controls/Permissions - Membership Signup - Member Types - Alerts/Notifications - Search/Filter ## Top ClubExpress Alternatives - [WildApricot](https://www.g2.com/products/wildapricot/reviews) - 3.8/5.0 (44 reviews) - [MemberPress](https://www.g2.com/products/memberpress/reviews) - 4.6/5.0 (269 reviews) - [iMIS](https://www.g2.com/products/imis/reviews) - 4.2/5.0 (240 reviews)