--- title: Club OS Reviews meta\_title: 'Club OS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 26 reviews by the users' company size, role or industry to find out how Club OS works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 26 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness --- # Club OS Reviews & Product Details Club OS provides sales and marketing solutions for the fitness industry. Health clubs and studios use Club OS to streamline and automate sales and marketing operations while also strengthening client relationships. Features include automated prospect and member follow-ups, in-house email marketing platform, personalized texting, quick scheduling, and more. Club OS integrates with the biggest names in the fitness industry, making it easy to add the software to your existing process. Used by over 3,000 locations with thousands of users, Club OS has become a clear choice in health club management. Let Club OS help you turn your prospects into members, and members into advocates. * * * Seller [Club OS](https://www.g2.com/sellers/club-os) Discussions [Club OS Community](https://www.g2.com/products/club-os/discuss) Languages Supported English, Spanish Solution Type All-in-One Overview by Calley Mitchamore (Marketing Specialist at Club OS) Show More ## Top-Rated Alternatives [ ![Mindbody](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mindbody") Mindbody 3.7/5(524) ](https://www.g2.com/products/mindbody/reviews) [ ![Zen Planner](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zen Planner") Zen Planner 4.2/5(104) ](https://www.g2.com/products/zen-planner/reviews) [ ![Vagaro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vagaro") Vagaro 4.6/5(393) ](https://www.g2.com/products/vagaro/reviews) [ View All Alternatives ](https://www.g2.com/products/club-os/competitors/alternatives) ## User Insights Average based on 26 real user reviews. [Log in to unlock pricing and user insights](/login) ![Christopher N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher N.") CN Christopher N. Certified Personal Trainer Health, Wellness and Fitness Small-Business (50 or fewer emp.) 8/28/2017 "Organization" 4.5/5 What do you like best about Club OS? I like the calendar the best and the follow ups Review collected by and hosted on G2.com. What do you dislike about Club OS? How the system doesn't know which members are personal training clients and suggests that we follow up with them all of the time. Review collected by and hosted on G2.com. Recommendations to others considering Club OS: Really pay attention to all of the webinars and information during set up, there is a ton of stuff that this software can do, but knowing how to manipulate it takes practice. Review collected by and hosted on G2.com. What problems is Club OS solving and how is that benefiting you? Keeping in better contact with new members and following up with prospect members. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 8/28/2017 "Primarily excellent, with a few flaws that could definitely be streamlined." 4/5 What do you like best about Club OS? I like that I have the ability to run reports on my team, to set follow up dates, and many of the other features that ClubOS provides. I also appreciate that it integrates fairly well with DataTrack. Review collected by and hosted on G2.com. What do you dislike about Club OS? The interface and the navigation are very much out-dated, and feel clunky and awkward in many places. For example, running reports does not allow a sufficient degree of customization. Contacting people, while easy, takes several clicks through windows in order to reach. A "chat" group feature in a side window, for example, would be a far more streamlined and easily navigated UI. There is also a lot of wasted white space, which could instead be used more efficiently to compress and decrease the amount of window/page jumping required. Review collected by and hosted on G2.com. What problems is Club OS solving and how is that benefiting you? We largely use it for prospecting, and in management we use it to track employee performance, such as prospects contacted, phonecalls made, etc (KPI tracking). Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kalen G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalen G.") KG Kalen G. Fitness Manager Small-Business (50 or fewer emp.) 8/31/2017 "Fitness Club Software Purposes" 4/5 What do you like best about Club OS? As a manager, definitely like the scheduling, and updates on membership and fitness sales activity. Review collected by and hosted on G2.com. What do you dislike about Club OS? Minor glitches at times. Other thank that, it gets the job done. Review collected by and hosted on G2.com. What problems is Club OS solving and how is that benefiting you? Staying on top of members who may have not been actively in the club.. we can see this and then reach out to them. This is important to keep our member motivated to stay active as well as a benefit to our clubs membership rate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Davide C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Davide C.") DC Davide C. General Manager Mid-Market (51-1000 emp.) 8/31/2017 "GREAT TOOL FOR SUCCESS!!!" 5/5 What do you like best about Club OS? GREAT AND EFFECTIVE WAY FOR MY STAFF AND MYSELF TO FOLLOW UP WITH MEMBERS AND PROSPECTS! THERE ARE FEATURES THAT CLUBS SURE COULD HAVE USED 10 YEARS AGO IN THIS INDUSTRY. A TRUE GAME CHANGER! KEEP IT UP CLUB OS. Review collected by and hosted on G2.com. What do you dislike about Club OS? NOT MUCH THAT I DISLIKE BUT IF I HAD TO CHOOSE IT WOULD BE THAT ABC FINANCIAL AND CLUB OS DON'T REALLY COMMUNICATE AS SEAMLESSLY AS I WOULD LIKE IT TO. Review collected by and hosted on G2.com. Recommendations to others considering Club OS: LEARN THE SYSTEM AND ALL OF IT'S FEATURES AND YOU'LL BE AMAZED Review collected by and hosted on G2.com. What problems is Club OS solving and how is that benefiting you? MEMBER RETENTION AND FOLLOW UP! AUTOMATIC EMAIL CAMPAIGNS HAVE BEEN GREAT AS WELL AS BIRTHDAY NOTIFICATIONS. ALL AROUND IT'S A BETTER LESS INTRUSIVE WAY TO COMMUNICATE. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") US Verified User in Sports Mid-Market (51-1000 emp.) 9/1/2017 "works very well for what you need" 5/5 What do you like best about Club OS? I like it a lot simply because it helps keep track of all of your leads and phone calls you have made, it is a good way to stay on top of things ! Its super easy to set up appointment as well! Review collected by and hosted on G2.com. What do you dislike about Club OS? Theres not really much that i dislike, maybe that when you conniver a prospect into a member, that it creates a duplicate account for some reason but its nothing major. Review collected by and hosted on G2.com. What problems is Club OS solving and how is that benefiting you? Our mission is to get as many people moving as possible in the cities we occupy, with this it makes the process a lot easier and with less of headache with more success Review collected by and hosted on G2.com. Show More 10/30/2017 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rachael W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachael W.") RW Rachael W. Research Assistant Higher Education Enterprise (\> 1000 emp.) 8/28/2017 "Great Contact Tool" 3.5/5 What do you like best about Club OS? Being able to contact clients with a number not attached to my personal phone is great. Keeping detailed logs of communication and membership details is advantageous. Review collected by and hosted on G2.com. What do you dislike about Club OS? There a few glitches involving referrals, converting members and calendar appointments. Review collected by and hosted on G2.com. What problems is Club OS solving and how is that benefiting you? You remain very organized and are reminded about who you must contact. System reports which marketing approach is working best to attain leads. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 12/19/2017 "Fitness OS" 5/5 What do you like best about Club OS? The tech support team are wonderful anytime I’ve ever had to reach out to them. Review collected by and hosted on G2.com. What do you dislike about Club OS? I dislike that we can not edit or modify a pt agreement after it’s been activated. Anytime I need to change the draft day I have to cancel the agreement and create a new one. Review collected by and hosted on G2.com. What problems is Club OS solving and how is that benefiting you? It’s provides a great program to track clients progress. Review collected by and hosted on G2.com. Show More 1/28/2018 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/30/2017 "Great software but an app form would be nice " 5/5 What do you like best about Club OS? It syncs up with other software systems seamlessly. Review collected by and hosted on G2.com. What do you dislike about Club OS? There isn’t an app for my phone, an app would be nice to access customer communication on the go. Review collected by and hosted on G2.com. What problems is Club OS solving and how is that benefiting you? It’s nice having the ability to have a schedule, communication and team info all in one place. There are many benefits Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shawna P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shawna P.") SP Shawna P. Founder / Yoga Instructor Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/19/2017 "Simple and user friendly" 4.5/5 What do you like best about Club OS? I like the ease of operation on both sides. Review collected by and hosted on G2.com. What do you dislike about Club OS? Frequent updates and bugs can be problematic. Review collected by and hosted on G2.com. Recommendations to others considering Club OS: Give it a try! Wouod be perfect for a gym operator!! Review collected by and hosted on G2.com. What problems is Club OS solving and how is that benefiting you? User OS platform, follow ups and more. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sarah Joy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah Joy S.") SS Sarah Joy S. Chief Financial Officer Non-Profit Organization Management Mid-Market (51-1000 emp.) 8/28/2017 "Club OS is a great CRM software to generate clients from new leads." 3/5 What do you like best about Club OS? The ability to store texts, emails, and calls in the same place. Review collected by and hosted on G2.com. What do you dislike about Club OS? Some buttons do not appear on random profiles. For example, a "no show" button does not always appear. Review collected by and hosted on G2.com. What problems is Club OS solving and how is that benefiting you? When new leads submit their information, they often put incorrect emails or phone numbers. This information gets transferred to club OS and we cannot contact leads without the accurate contact information. Benefits include software where each employee has access to all leads and notes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Club OS? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Club OS ](https://www.g2.com/products/club-os/discussions/new) GU Guest User What is Club OS used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-club-os-used-for) [ View all Discussions ](https://www.g2.com/products/club-os/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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