Ana L.
AL
Ana L.
Brand Manager
Small-Business (50 or fewer emp.)
"Build your costumers loyalty and make them your ambassadors with the best platform out there!"
5/5
What do you like best about Club (formerly Brandbassador)?

I love that Brandbassador is very easy to use and manage, which saves up some much-needed time for any Ambassador Manager! Their great team of specialists deserves 10+ reviews because of their passion, knowledge, and driven attitude towards solving problems and finding solutions. Review collected by and hosted on G2.com.

What do you dislike about Club (formerly Brandbassador)?

At the beginning, it might seem like a lot of work, but once you get the hang of it, it goes just up and practically becomes your best decision as a brand. There are some minor tech issues now and then, which get solved pretty quickly, so it won’t cause too much trouble. Review collected by and hosted on G2.com.

Kimerly M.
KM
Kimerly M.
Advanced Certified Pharmacy Technician
Mid-Market (51-1000 emp.)
"Does not protect consumers/participants"
3/5
What do you like best about Club (formerly Brandbassador)?

Brandbassador is fairly easy to use and markets products well. It makes it easier to get the word out about various types of items. Review collected by and hosted on G2.com.

What do you dislike about Club (formerly Brandbassador)?

Brandbassador doesn't protect the participant when the participant finds a discrepancy and reports it in the message/chat section. The participant shouldn't be blocked from being a brandbassador because they asked for clarification from the parent company & reported the clarification to the chat/messaging entity. App will randomly stop and restart. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Great platform to create social buzz!"
4.5/5
What do you like best about Club (formerly Brandbassador)?

The best thing from Brandbassador is that the platform is transparent and that you get a quick overview of your stats. In this way, you can see where your platform is lacking or where your platform is performing great already. Brandbassador works with different tabs, so you keep your platform organized - which works great. Another great thing about the platform is that it is effortless to stay in touch with your target group, receive their feedback, or see what content they create for your company. Review collected by and hosted on G2.com.

What do you dislike about Club (formerly Brandbassador)?

There is nothing I can think of that I dislike about Brandbassador. It gives you reminders when you forget something, you get fantastic support from their account managers, and it gives you tips or inspiration to create the best missions for your Brandbassadors. This platform has it all to get your influencer community to another level! Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Recommend BB to everyone!!"
5/5
What do you like best about Club (formerly Brandbassador)?

Brandbassador creates the most natural engagement for the brand. It is very easy to discover amazing and relevant ambassadors without spending hours on researching and going through the process of contacting influencers. Review collected by and hosted on G2.com.

What do you dislike about Club (formerly Brandbassador)?

There are a few points to dislike about a great platform! You will everything you need right here! Review collected by and hosted on G2.com.

Response from Trelawney Erwin of Club (formerly Brandbassador)

Hello!

It's great to hear that you're enjoying Brandbassador! Thanks for your comments and for talking about how you find discovering new brand ambassadors quick and easy.

We hope you continue enjoying the platform and that your brand's engagement rates keep growing.

Cheers!

Team Brandbassador

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Brandbassador is the perfect platform for brands who want to manage their outreach"
5/5
What do you like best about Club (formerly Brandbassador)?

- Easy to use and set up

- Excellent support from their team

- Has saved us a lot of time

- Provides an official way of managing outreach collaborations

- Provides in-depth stats and information Review collected by and hosted on G2.com.

What do you dislike about Club (formerly Brandbassador)?

Nothing. The platform is easy to use and If there are any issues, they are resolved very quickly. The support from their team (both for us as the managers/brand or the ambassadors that have joined our program) is excellent. Review collected by and hosted on G2.com.

Response from Trelawney Erwin of Club (formerly Brandbassador)

Hello!

Thank you so much for your kind words and for mentioning that Brandbassador has saved you a lot of time managing a community of brand ambassadors. That's one of our key goals, so it's great to hear we're succeeding!

We hope you keep growing in your outreach marketing and seeing favourable revenue and ROI in the future.

Cheers!

Team Brandbassador

DK
David K.
Retail & Wholesale Coordinator
Small-Business (50 or fewer emp.)
"Easy to use, generates great content & revenue!"
5/5
What do you like best about Club (formerly Brandbassador)?

Brandbassador makes managing a large group of Ambassadors a breeze!! The platform allows step by step instructional missions so your Ambassadors know exactly what you expect and what you are looking for. In the past, we tried to manually manage our Ambassadors with no success. We have seen a huge decrease in the man power needed to manage our 600+ Ambassadors.

They provide a great on boarding process and their touch bases are always informative. Brandbassador has helped us gain amazing content on Instagram, Facebook, Twitter and other social media channels.

In terms of settings, we enjoyed the freedom to make your Ambassador Program fit your brand and goals. Review collected by and hosted on G2.com.

What do you dislike about Club (formerly Brandbassador)?

As an admin in the platform I wish there was more ability to provide mission corrections. Occassionally, ambassadors will run into issues with Mission submissions failing but I can see they have completed the task. I wish there was an override that allowed me to provide the reward to that Ambassador for completing the mission. Currently, a support chat is needed which can take a few days. Review collected by and hosted on G2.com.

Anouk H.
AH
Anouk H.
Brandbassador specialist
Mid-Market (51-1000 emp.)
"Brandbassador is easy to use and helps to create a positive brand image"
4/5
What do you like best about Club (formerly Brandbassador)?

Brandbassador is a platform which is easy to use and helps to create a brand image. The platform gives you the creativity to create missions and thus the opportunity to guide your amassadors in the way you want them to. The brandbassador team helps you achieve your goals and they are involved throughout the enitre process. Review collected by and hosted on G2.com.

What do you dislike about Club (formerly Brandbassador)?

In the beginning you have to look very carefully at how you are going to approach this. Especially with us, we immediately received a lot of applications and it is difficult to deal with that and to guide people in the right direction. It's about seeing what works and what doesn't. So you have to try a lot in the beginning. Review collected by and hosted on G2.com.

Amaia E.
AE
Amaia E.
Acquisition Marketing Manager
"Brandbassador has been the best influencer tool we have used!"
5/5
What do you like best about Club (formerly Brandbassador)?

Their platform is so easy to use and has made our ambassador community so successful! They are also the best to work with :) Review collected by and hosted on G2.com.

What do you dislike about Club (formerly Brandbassador)?

Truly none so far, the partnership has been wonderful. Review collected by and hosted on G2.com.

Christy G.
CG
Christy G.
Marketing Manager
Small-Business (50 or fewer emp.)
"An amazing tool to start our ambassador platform"
4.5/5
What do you like best about Club (formerly Brandbassador)?

Brandbassador is a great tool when starting a new ambassador platform. It is effortless to use and very self-explanatory. The platform allows you to connect with micro-influencers on a macro scale to create organic content, push new product launches to their followers, and more.

The support team and account managers are a pleasure to work with and work with you to figure out new ways to push your brand. Review collected by and hosted on G2.com.

What do you dislike about Club (formerly Brandbassador)?

When we first launched our ambassador program, we accepted all applicants. This unfortunately flooded our program and did not allow us to focus on the ambassadors that love our brand. We are in the process of removing the accounts that seem less organic, so we can have only influencers that are passionate about our products and that can create content we are able to use. Review collected by and hosted on G2.com.

Response from Trelawney Erwin of Club (formerly Brandbassador)

Hey Christy!

Thanks so much for your comments. We really appreciate getting to hear how Brandbassador is affecting brands, and it's wonderful to see that you're meeting your social reach goals through the platform.

It's so great working with you and we hope you continue seeing more organic content and engagement through your ambassador marketing journey.

Our best,

Team Brandbassador

JH
Jenny H.
Influencer marketing specialist
Small-Business (50 or fewer emp.)
"Satisfied user of Brandbassador"
4/5
What do you like best about Club (formerly Brandbassador)?

I like having all vital information about our ambassadors performance in one place. It makes it easy to oversee and take necessary actions. I also love how easy it is to communicate with a large number of ambassadors simultaneously but still make it personal. The ability to create many different kinds of missions keeps our ambassadors motivated and engaged. Review collected by and hosted on G2.com.

What do you dislike about Club (formerly Brandbassador)?

Sometimes it can be hard to find a specific profile on the platform if you don't know their exact username. Review collected by and hosted on G2.com.

Response from Trelawney Erwin of Club (formerly Brandbassador)

Hello Jenny,

Thanks for your feedback! It's awesome to hear that you're finding the oversight of your ambassador marketing program and communicating with large numbers of ambassadors easy through the platform.

Great point about it being difficult to find a specific profile. We're always looking for feedback to help us improve, so I've passed this along to the team.

We love working with you and can't wait to see what you accomplish in the future.

Cheers,

Team Brandbassador