The organisation and how seemless it is to pull the data is easy, the tech teams response to fixing and glitches & taking ownership of helping with ambassadors makes it a lot easier.

Rob Fox and Janey that help us within the UK daily, are the most fast paced & brilliant people that I have worked with compared to other ambassador platforms, if it wasnt for them consistently taking ownership for us on behalf of the brand its likely we wouldnt be performing how we are today Review collected by and hosted on G2.com.

My only feedback would to make payments GBP based not just dollars Review collected by and hosted on G2.com.

Our quarterly discussions with Winnie, our dedicated account manager, are consistently enjoyable. She aids us in defining our objectives and ensures our account stays on track. Winnie has always been readily available to assist us with any challenges, and the overall customer support we receive from Brandbassador is exceptional.

The straightforward and efficient mission setup process provided by Brandbassador deserves high praise. Thanks to its user-friendly interface, we can effortlessly establish multiple missions each week.

Since our account overhaul earlier this year, we've been remarkably successful in accumulating authentic user-generated content (UGC) from ambassadors spanning the globe. This UGC has played a pivotal role in various digital marketing campaigns, delivering impressive results. Review collected by and hosted on G2.com.

One minor critique we have is that occasionally, new messages vanish from the dashboard. Fortunately, we can quickly locate them by searching for the ambassador's name. Besides that minor issue, we absolutely adore the platform! Review collected by and hosted on G2.com.

I really can't speak more highly of our Account Manager, Maria. She handles any issues I have or ideas I come up with she directs me in the right direction to fulfill our brand's vision. I use the platform every single day. Review collected by and hosted on G2.com.

I would love if the platform was more user friendly... the layout can sometimes be confusing for the ambassadors and myself running the platform. Review collected by and hosted on G2.com.

I love the ability to engage and reward ambassadors within the platform. I have used several other platforms to manage partners and I have always run into the problem of them getting bored and becoming inactive. This would require extra effort by me to contact and incentivize them. With Brandbassador, it creates an environment where ambassadors are excited to log on and see what they can earn. It also helps to create trust between the brand and program members. The brand knows that ambassadors will fulfill their part of the deal (content creation, reviews, social media engagement, etc.) and ambassadors know that they will get rewarded. The missions are so easy to create and there are even templates within the platform if you are in a slump or don't know where to start. My FAVORITE part about Brandbassador is that you literally cannot fail unless you don't accept help. Customer support is always there for your daily questions and they answer within the hour 90% of the time. In addition to that, you will be assigned a Customer Success Manager to meet with you 1:1 once a month. My CSM, Winnie, is fantastic at answering my questions and making suggestions that have proven, time and time again, to improve my ambassador community. Review collected by and hosted on G2.com.

The only problem that I have run into with Brandbassador is that it has limited access to demographic filtering. They have an option to filter by State but it has never worked for me. You can also filter by city which can be helpful if you have needs for a mission that demographically specific. Review collected by and hosted on G2.com.

The best part of Brandbassador is how it's an app for users to keep on their phone, and puts ambassadors in the drivers seat. It helps keep your communications streamlined and easy to work into your weekly routine. Review collected by and hosted on G2.com.

buggy when filtering, not as intuitive. many options! Review collected by and hosted on G2.com.

I get to collaborate with some rally good brands without any fees! Review collected by and hosted on G2.com.

The currency is dollars only. I live in UK and I never get to convert the right amounts from individual brands to purchase their products with giftcards Review collected by and hosted on G2.com.

I love how straightforward the platform is, its incredibly easy to manage and if I hit a writers block I have a ton of pre built missions that help me to get out of that slump. Review collected by and hosted on G2.com.

I wish the search system was better when searching for specific ambassadors. Sometimes I can type an ambassadors name in verbatim and nothing appears still. I think this could be fixed easily however, it just seems like a bug. Review collected by and hosted on G2.com.

The support offered by Brandbassador staff is fantastic. They have helped us impliment a number of features to directly address our ambassadors. The back end is straight forward and simple to use, which is great as we use daily. Review collected by and hosted on G2.com.

Integration took a couple of months to get everything working right and all the ambassadors transitioned across and up to speed, but the staff supported us through this and offered our ambassadors a webinar to help. Review collected by and hosted on G2.com.

I appreciate how on top of things everyone on the team is. Review collected by and hosted on G2.com.

Everything is pretty great. Do not have anything negative to say. Review collected by and hosted on G2.com.

Not only will your account manager be quick to respond to any questions you have there's also a person dedicated to assisting in any tasks you may need done but don't have time to do. They're really aimed at your success! Review collected by and hosted on G2.com.

Wish there was an outreach feature to get more niche creators. A more organized way to segment or categorize your missions for the creators rather than just filtering it Review collected by and hosted on G2.com.