--- title: Club (formerly Brandbassador) Reviews meta\_title: 'Club (formerly Brandbassador) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 107 reviews by the users' company size, role or industry to find out how Club (formerly Brandbassador) works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 107 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # Club (formerly Brandbassador) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Club (formerly Brandbassador) but has limited features. Are you part of the Club (formerly Brandbassador) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Club is an ambassador marketing platform designed to help brands harness the power of word-of-mouth marketing by building a vibrant community of loyal customers. Our solution enables brands to engage with their audience effectively, turning satisfied customers into enthusiastic brand advocates. By leveraging gamified Missions, Club facilitates the creation of authentic user-generated content, enhances social engagement, and ultimately drives revenue growth. Targeted at brands looking to expand their reach and deepen customer relationships, Club serves a diverse range of industries, from fashion and beauty to technology and lifestyle. The platform is particularly beneficial for businesses that recognise the value of community-driven marketing and wish to tap into the organic promotion that comes from genuine customer advocacy. One of the key features of Club is its ability to publish Missions that engage enthusiastic community members. These Missions can be tailored to align with specific marketing goals, whether it’s generating buzz around a new product launch or encouraging customers to share their experiences. By fostering authentic posts from followers who genuinely support the brand, Club helps build trust and credibility, which are essential components of successful marketing strategies. The platform allows brands to infinitely scale their community, accommodating an unlimited number of engaged members without compromising the quality of interactions. Club also streamlines the management of ambassador marketing by automating manual tasks such as payment processing and reward distribution. This saves brands valuable time and reduces the stress associated with managing community engagement. Additionally, brands retain full control over their community, including the ability to determine who can join and participate in Missions, ensuring a curated and focused group of advocates. The mobile app for creators further enhances accessibility, allowing brands to connect with their community on-the-go and respond to engagement in real-time. Overall, Club is a user-friendly platform that combines community building, authentic engagement, and streamlined management. By utilising Club, brands can effectively turn their customers into loyal ambassadors, amplifying their reach and enhancing their marketing efforts through genuine connections and shared experiences. * * * Seller [Club](https://www.g2.com/sellers/club) Discussions [Club (formerly Brandbassador) Community](https://www.g2.com/products/club-formerly-brandbassador/discuss) Languages Supported English Solution Type All-in-One Overview by Amy Roberts Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/club-formerly-brandbassador/pricing) ## Top-Rated Alternatives [ ![impact.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "impact.com") impact.com 4.4/5(2,404) ](https://www.g2.com/products/impact-com/reviews) [ ![GRIN](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GRIN") GRIN 4.5/5(483) ](https://www.g2.com/products/grin/reviews) [ ![Later Influence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Later Influence") Later Influence 4.5/5(469) ](https://www.g2.com/products/later-influence/reviews) [ View All Alternatives ](https://www.g2.com/products/club-formerly-brandbassador/competitors/alternatives) ## User Insights Average based on 107 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Club (formerly Brandbassador) Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Commerce (formerly Magento Commerce) ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Centra ](https://www.g2.com/products/centra/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WooCommerce ](https://www.g2.com/products/woocommerce/reviews) Show More CM Charlotte M. Small-Business (50 or fewer emp.) 2/15/2023 "Brandbassador Reinvents The Concept of "Brand Ambassadors"" 3.5/5 What do you like best about Club (formerly Brandbassador)? Brandbassador has reinvented the "brand ambassador" space with an easy-to-use and quick-to-navigate platform that allows brands to create true, direct, and enjoyable connections with ambassadors. It's an effective way to grow a community while also maintaining that one-on-one connection with followers and customers. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? I would not say that there are any "dislikes" to the platform. Everything runs very smoothly for the most part. The only thing that could be improved is that there have been occasional glitches when ambassadors upload their IG story screenshots, but that is also linked to technical issues with Instagram and is usually very quickly resolved / assisted by the tech team! Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? Customer and ambassador connections! The ambassador platform has allowed us to grow and maintain stronger connections with our community, as well as involving them with the brand directly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic ![Rachael T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachael T.") RT Rachael T. Brand Ambassador Small-Business (50 or fewer emp.) 3/28/2023 "Best Ambassadors Program Platform!" 5/5 What do you like best about Club (formerly Brandbassador)? Brandbassador is such a great program! Their app is super easy to navigate and use. I've been introduced to many great brand programs. They make it really easy and simple to work with multiple brands and keep track of your earnings. The best part is that you can build your own team of ambassadors that you'll earn commission off of. I love Brandbassador. I've recommended them to everyone I know. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? I really don't have anything bad to say about them. Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? Brandbassador is solving the problems with not being able to work with multiple brands smoothly. This benefits me because I can easily work with many brands and easily keep track of everything. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 11/9/2023 "The App that helps your create an experience with your Ambassador Community." 4.5/5 What do you like best about Club (formerly Brandbassador)? I love that you can create missions for ambassadors, access mission ideas, segment the community, track revenue and ROI. The support service is amazing. I love our account manager Winnie and my favorite support person Melkatarah. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? I would like to see a breakdown of revenue per segment group. Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? It helps our community stay engaged with ideas on how to support the company while rewarding their efforts! Our ambassadors are ideally kencko enthusiasts or customers. Review collected by and hosted on G2.com. Show More Response from Amy Roberts of Club (formerly Brandbassador) [Editedit](https://www.g2.com/survey_responses/club-formerly-brandbassador-review-8845756/official_response/edit) Thank you so much for your review! [See how Club (formerly Brandbassador) improved](https://www.brandbassador.com/en-gb/) Validated ReviewerSource: Organic ![Madison M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madison M.") MM Madison M. Videographer & Social Media Content Creator Mid-Market (51-1000 emp.) 1/26/2023 "An effective and easy to navigate tool that can expand your community!" 5/5 What do you like best about Club (formerly Brandbassador)? Brandbassador is a fantastic tool with a lot of great features. There’s an extensive amount of insights you can view. You can grow your community and make them feel more connected to your brand. They make it seamless to create missions, already having pre-existing templates for you. When you have questions or want to know more about the platform, the side help chat contains various articles and Q&A that always provides more insight. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? At times, there can be a few technical difficulties with ambassadors using the program, but it always manages to get resolved with the helpful Brandbassador support team. Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? It gives a whole new side to our community being able to interact and be a part of the brand. Whether it is creating their own code, making content, receiving free products, or providing revenue, they're so many significant aspects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic SH Sophia H. Small-Business (50 or fewer emp.) 3/3/2023 "A tool full of possibilities" 4.5/5 What do you like best about Club (formerly Brandbassador)? Brandbassador is a platform that allows you to react to the fast pace of social media. The creation of multiple missions gives us as clients the opportunity to use the tool strategically. In addition to building a wonderful community, it is also possible to develop the brand itself. I would also like to emphasise the outstanding support from Brandbassador at this point. The contact persons always react promptly and courteously. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? It would be wonderful if you could also store your own filters, such as a weekly view, within the dashboard view. Furthermore, it would be great if you could compare the results within the tool. However, these are only small things! Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? The reach of our Ambassadors in particular is invaluable to us. We are happy and proud to have built up an international community with Brandbassador that enables us to make PAUL VALENTINE known in other parts of the world! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 5/31/2023 "A Valuable Asset for any Brand" 5/5 What do you like best about Club (formerly Brandbassador)? - the ability to have dedicated help with individuals that genuinely care about the success of the program - the ability to scale our influencer roster easily and manage the team without hiring additional staff - the ability to leverage a massive influencer base quickly - drive real sales, boost social engagement, drive reviews - the platform allows you to create missions to mobilize a massive team quickly and easily. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? - there are odd connection issues for some ambassadors and some have struggled with uploading missions - would like to see more ability to break out multiple stores within the same account Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? Brandbassador helps MuscleTech scale our influencer team from 20-25 to over 700. We're able to manage 700 influencers and broaden our reach with micro influencers who drive real sales to our website - without pay per post or monthly salaries. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 9/26/2023 "Well Organized, easy to use, fast, exceptional results" 5/5 What do you like best about Club (formerly Brandbassador)? The brand bassador team (Will McCarthy) and their willingness to help. They provide great insight on how to use the app and always come back with a formidable answer to any of my questions Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? I believe it to be more of a user error but how often brandbassadors come back to me with failed mission submissions Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? For me its how to best create missions and mission lines that co inside with what our brand is actively doing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AH Amy H. PR & Social Media Manager Small-Business (50 or fewer emp.) 4/5/2022 "For Brands That Want to Build a Community" 5/5 What do you like best about Club (formerly Brandbassador)? Brandbassador is more than a platform, there is a whole team behind it who are committed to making sure you succeed in every aspect: planning, activating, enhancing. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? Be prepared to make enough time for the platform. You are building a community & need to be just as engaged with your ambassador as you would want them to be with your brand. Review collected by and hosted on G2.com. Recommendations to others considering Club (formerly Brandbassador): Ensure you dedicate time to the platform in terms of how you are going to use it (planning), how you will launch & maintain the missions (activation) keep your ambassadors engaged (community management). Fit the platform within your overall marketing plan too! Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? User-generated content is a huge asset to our brand & being able to gather this from a single community is incredibly useful. It's also a great way to create genuine brand awareness. Review collected by and hosted on G2.com. Show More Response from Trelawney Erwin of Club (formerly Brandbassador) [Editedit](https://www.g2.com/survey_responses/club-formerly-brandbassador-review-6480170/official_response/edit) Hello! Thank you so much for your review and for mentioning how much you enjoy working with our success team. They love getting to engage with our brand community and helping you see results. We're glad to hear you're gaining tons of user-generated content from your brand and hope you continue seeing leaps and bounds in your brand awareness and engagement in the future. Cheers! Team Brandbassador 12/19/2022 Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 9/8/2023 "Supportive and" 4.5/5 What do you like best about Club (formerly Brandbassador)? The most helpful things about the Brandbassador platform is the ability to stay connected with our community in a current, and relatable way. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? Sometimes the layout ouf the platform can be confusing for ambassadors. Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? Brandbassador helps us to stay connected to out most loyal customers, and reward them for their loyalty. Provide exclusive, news, offers and gain feedback in a covert way. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AH Alanna H. Social Media Executive Small-Business (50 or fewer emp.) 12/16/2022 "Would recommend, such a great platform and easy to navigate" 5/5 What do you like best about Club (formerly Brandbassador)? This is a great platform to use, its very easy to navigate. The support team are super helpful and are happy to answer and queries with a fast response time. They go out of their way to help and no issue is too big or small. Shout out to Will MCcarthy too for being helpful and jolly on every call we have. Really glad we joined the platform, its helped out our brand so much and we have such a great team of Ambassadors on board! Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? The errors with code uploading when an ambassador requests to do the freebie mission then withdraws Some glitches when ambassadors try to submit screenshot proof to mission TikTok trends mission templates could be updated more often and on trend Mission templates for trending Instagram Reels There needs to be an option for ambassador to 'Share To IG Story' Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? Fixing issues within 24hours via their support team- super helpful Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Club (formerly Brandbassador)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Club (formerly Brandbassador) ](https://www.g2.com/products/club-formerly-brandbassador/discussions/new) GU Guest User • Last activity almost 3 years ago How do you structure a brand ambassador program? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-structure-a-brand-ambassador-program) GU Guest User What is your experience with Brandbassador for influencer marketing, and how does it compare to other platforms? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-experience-with-brandbassador-for-influencer-marketing-and-how-does-it-compare-to-other-platforms) [ View all Discussions ](https://www.g2.com/products/club-formerly-brandbassador/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/club-formerly-brandbassador/pricing) Club (formerly Brandbassador) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1eef63a9b9cc872436bda4fcdd84a1c2/upfluence.jpg "Product Avatar Image") Upfluence 4.6/5(140) [ Compare Now ](https://www.g2.com/compare/club-formerly-brandbassador-vs-upfluence) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_15a345d157bf9d8324f284e64481adeb/grin.png "Product Avatar Image") GRIN 4.5/5(483) [ Compare Now ](https://www.g2.com/compare/club-formerly-brandbassador-vs-grin) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_49eb198937c53a11ad12cb8166165b16/impact-com.png "Product Avatar Image") impact.com 4.4/5(2,404) [ Compare Now ](https://www.g2.com/compare/club-formerly-brandbassador-vs-impact-com) ##### ##### Club (formerly Brandbassador) Features Affiliate Management Commissions and Payouts Influencer Marketing Influencer Recruitment Influencer Scoring Audience Analysis [ View More Features ](https://www.g2.com/products/club-formerly-brandbassador/features) ##### Categories on G2 [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)[Customer Advocacy](https://www.g2.com/categories/customer-advocacy)[Affiliate Marketing](https://www.g2.com/categories/affiliate-marketing) ##### Explore More [Best-in-class virtual event apps for business use](https://www.g2.com/discussions/best-in-class-virtual-event-apps-for-business-use)[Which consumer insights software is the most accurate for tracking changing customer preferences across multiple countries for a brand managing research across several markets simultaneously?](https://www.g2.com/discussions/which-consumer-insights-software-is-the-most-accurate-for-tracking-changing-customer-preferences-across-multiple-countries-for-a-brand-managing-research-across-several-markets-simultaneously%20)[Which partner ecosystem software is the best for tracking partner-sourced and partner-influenced revenue so partnerships can actually prove their contribution to the business?](https://www.g2.com/discussions/which-partner-ecosystem-software-is-the-best-for-tracking-partner-sourced-and-partner-influenced-revenue-so-partnerships-can-actually-prove-their-contribution-to-the-business) [Best software for secure managed file transfers](https://www.g2.com/discussions/best-software-for-secure-managed-file-transfers)[Which enterprise mobility management tools have strong threat detection and rapid response capabilities for security teams?](https://www.g2.com/discussions/which-enterprise-mobility-management-tools-have-strong-threat-detection-and-rapid-response-capabilities-for-security-teams)[Pros and Cons Details](https://www.g2.com/products/club-formerly-brandbassador/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)