--- title: Club (formerly Brandbassador) Reviews meta\_title: 'Club (formerly Brandbassador) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 107 reviews by the users' company size, role or industry to find out how Club (formerly Brandbassador) works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 107 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # Club (formerly Brandbassador) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Club (formerly Brandbassador) but has limited features. Are you part of the Club (formerly Brandbassador) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Club is an ambassador marketing platform designed to help brands harness the power of word-of-mouth marketing by building a vibrant community of loyal customers. Our solution enables brands to engage with their audience effectively, turning satisfied customers into enthusiastic brand advocates. By leveraging gamified Missions, Club facilitates the creation of authentic user-generated content, enhances social engagement, and ultimately drives revenue growth. Targeted at brands looking to expand their reach and deepen customer relationships, Club serves a diverse range of industries, from fashion and beauty to technology and lifestyle. The platform is particularly beneficial for businesses that recognise the value of community-driven marketing and wish to tap into the organic promotion that comes from genuine customer advocacy. One of the key features of Club is its ability to publish Missions that engage enthusiastic community members. These Missions can be tailored to align with specific marketing goals, whether it’s generating buzz around a new product launch or encouraging customers to share their experiences. By fostering authentic posts from followers who genuinely support the brand, Club helps build trust and credibility, which are essential components of successful marketing strategies. The platform allows brands to infinitely scale their community, accommodating an unlimited number of engaged members without compromising the quality of interactions. Club also streamlines the management of ambassador marketing by automating manual tasks such as payment processing and reward distribution. This saves brands valuable time and reduces the stress associated with managing community engagement. Additionally, brands retain full control over their community, including the ability to determine who can join and participate in Missions, ensuring a curated and focused group of advocates. The mobile app for creators further enhances accessibility, allowing brands to connect with their community on-the-go and respond to engagement in real-time. Overall, Club is a user-friendly platform that combines community building, authentic engagement, and streamlined management. By utilising Club, brands can effectively turn their customers into loyal ambassadors, amplifying their reach and enhancing their marketing efforts through genuine connections and shared experiences. * * * Seller [Club](https://www.g2.com/sellers/club) Discussions [Club (formerly Brandbassador) Community](https://www.g2.com/products/club-formerly-brandbassador/discuss) Languages Supported English Solution Type All-in-One Overview by Amy Roberts Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/club-formerly-brandbassador/pricing) ## Top-Rated Alternatives [ ![impact.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "impact.com") impact.com 4.4/5(2,404) ](https://www.g2.com/products/impact-com/reviews) [ ![GRIN](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GRIN") GRIN 4.5/5(483) ](https://www.g2.com/products/grin/reviews) [ ![Later Influence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Later Influence") Later Influence 4.5/5(469) ](https://www.g2.com/products/later-influence/reviews) [ View All Alternatives ](https://www.g2.com/products/club-formerly-brandbassador/competitors/alternatives) ## User Insights Average based on 107 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Club (formerly Brandbassador) Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Commerce (formerly Magento Commerce) ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Centra ](https://www.g2.com/products/centra/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WooCommerce ](https://www.g2.com/products/woocommerce/reviews) Show More ![Ryan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan L.") RL Ryan L. Fitness Community Manager Mid-Market (51-1000 emp.) 3/20/2024 "Always a pleasure!" 5/5 What do you like best about Club (formerly Brandbassador)? The organisation and how seemless it is to pull the data is easy, the tech teams response to fixing and glitches & taking ownership of helping with ambassadors makes it a lot easier. Rob Fox and Janey that help us within the UK daily, are the most fast paced & brilliant people that I have worked with compared to other ambassador platforms, if it wasnt for them consistently taking ownership for us on behalf of the brand its likely we wouldnt be performing how we are today Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? My only feedback would to make payments GBP based not just dollars Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? Any problems we have get resolved so quickly they dont seem like problems Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic HH Holly H. Mid-Market (51-1000 emp.) 10/5/2023 "Fantastic account managers & great authentic UGC from ambassadors!" 5/5 What do you like best about Club (formerly Brandbassador)? Our quarterly discussions with Winnie, our dedicated account manager, are consistently enjoyable. She aids us in defining our objectives and ensures our account stays on track. Winnie has always been readily available to assist us with any challenges, and the overall customer support we receive from Brandbassador is exceptional. The straightforward and efficient mission setup process provided by Brandbassador deserves high praise. Thanks to its user-friendly interface, we can effortlessly establish multiple missions each week. Since our account overhaul earlier this year, we've been remarkably successful in accumulating authentic user-generated content (UGC) from ambassadors spanning the globe. This UGC has played a pivotal role in various digital marketing campaigns, delivering impressive results. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? One minor critique we have is that occasionally, new messages vanish from the dashboard. Fortunately, we can quickly locate them by searching for the ambassador's name. Besides that minor issue, we absolutely adore the platform! Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? With Brandbassador, we can effectively facilitate the generation of genuine reviews from satisfied customers who truly appreciate our products. Moreover, we've successfully gathered a substantial amount of authentic user-generated content (UGC), a task that was previously challenging to accomplish organically. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 3/1/2024 "Attentive" 4/5 What do you like best about Club (formerly Brandbassador)? I really can't speak more highly of our Account Manager, Maria. She handles any issues I have or ideas I come up with she directs me in the right direction to fulfill our brand's vision. I use the platform every single day. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? I would love if the platform was more user friendly... the layout can sometimes be confusing for the ambassadors and myself running the platform. Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? It is easy to pull reports and assess brandbassador codes and the revenue being generated by those codes. We have issues with leaked codes by third party sites but with reducing expiration times and make personalized codes to our company it has helped with that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Morgan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan B.") MB Morgan B. Small-Business (50 or fewer emp.) 9/22/2023 "Best Ambassador Platform out there!" 5/5 What do you like best about Club (formerly Brandbassador)? I love the ability to engage and reward ambassadors within the platform. I have used several other platforms to manage partners and I have always run into the problem of them getting bored and becoming inactive. This would require extra effort by me to contact and incentivize them. With Brandbassador, it creates an environment where ambassadors are excited to log on and see what they can earn. It also helps to create trust between the brand and program members. The brand knows that ambassadors will fulfill their part of the deal (content creation, reviews, social media engagement, etc.) and ambassadors know that they will get rewarded. The missions are so easy to create and there are even templates within the platform if you are in a slump or don't know where to start. My FAVORITE part about Brandbassador is that you literally cannot fail unless you don't accept help. Customer support is always there for your daily questions and they answer within the hour 90% of the time. In addition to that, you will be assigned a Customer Success Manager to meet with you 1:1 once a month. My CSM, Winnie, is fantastic at answering my questions and making suggestions that have proven, time and time again, to improve my ambassador community. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? The only problem that I have run into with Brandbassador is that it has limited access to demographic filtering. They have an option to filter by State but it has never worked for me. You can also filter by city which can be helpful if you have needs for a mission that demographically specific. Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? It helps us to boost our Social Media engagement, helps us to have UGC content for repurposing on our platforms, and boost our reviews on online websites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dustin P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dustin P.") DP Dustin P. Small-Business (50 or fewer emp.) 2/28/2024 "Great platform, streamlines your daily work." 5/5 What do you like best about Club (formerly Brandbassador)? The best part of Brandbassador is how it's an app for users to keep on their phone, and puts ambassadors in the drivers seat. It helps keep your communications streamlined and easy to work into your weekly routine. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? buggy when filtering, not as intuitive. many options! Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? helping streamline process of vetting new affiliate content creators, asking for content and communicating the process along the way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Diandra O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diandra O.") DO Diandra O. Senior Regulatory Analyst Small-Business (50 or fewer emp.) 2/29/2024 "Brilliant app" 5/5 What do you like best about Club (formerly Brandbassador)? I get to collaborate with some rally good brands without any fees! Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? The currency is dollars only. I live in UK and I never get to convert the right amounts from individual brands to purchase their products with giftcards Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? It's encouraging me to get out of my shell and post more on social media because if the grwar rewards the missions are offering me Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CC Cade C. Small-Business (50 or fewer emp.) 9/11/2023 "Great For Growing A Community" 5/5 What do you like best about Club (formerly Brandbassador)? I love how straightforward the platform is, its incredibly easy to manage and if I hit a writers block I have a ton of pre built missions that help me to get out of that slump. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? I wish the search system was better when searching for specific ambassadors. Sometimes I can type an ambassadors name in verbatim and nothing appears still. I think this could be fixed easily however, it just seems like a bug. Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? Brandbassador helps us to engage with our most hardcore fans incredibly easy. We can send direct messages about new product launches, set missions around these product launches which in turn, helps us to launch a new product. There are plenty of problems that Brandbassador helps us to solve but, engaging with our audience is number 1. Review collected by and hosted on G2.com. Show More 9/27/2023 Current UserValidated ReviewerSource: Organic ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Small-Business (50 or fewer emp.) 3/18/2024 "Great support from staff for a very functional product" 4.5/5 What do you like best about Club (formerly Brandbassador)? The support offered by Brandbassador staff is fantastic. They have helped us impliment a number of features to directly address our ambassadors. The back end is straight forward and simple to use, which is great as we use daily. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? Integration took a couple of months to get everything working right and all the ambassadors transitioned across and up to speed, but the staff supported us through this and offered our ambassadors a webinar to help. Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? Gaining valuble insight on social metrics. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SD Sara D. Small-Business (50 or fewer emp.) 3/28/2024 "Kind Staff" 5/5 What do you like best about Club (formerly Brandbassador)? I appreciate how on top of things everyone on the team is. Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? Everything is pretty great. Do not have anything negative to say. Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? It is helping us reach people on all social media platforms through ambassadors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jasper S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper S.") JS Jasper S. Small-Business (50 or fewer emp.) 3/18/2024 "Terrific customer service!" 4/5 What do you like best about Club (formerly Brandbassador)? Not only will your account manager be quick to respond to any questions you have there's also a person dedicated to assisting in any tasks you may need done but don't have time to do. They're really aimed at your success! Review collected by and hosted on G2.com. What do you dislike about Club (formerly Brandbassador)? Wish there was an outreach feature to get more niche creators. A more organized way to segment or categorize your missions for the creators rather than just filtering it Review collected by and hosted on G2.com. What problems is Club (formerly Brandbassador) solving and how is that benefiting you? Creating content tasks for influencers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Club (formerly Brandbassador)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Club (formerly Brandbassador) ](https://www.g2.com/products/club-formerly-brandbassador/discussions/new) GU Guest User • Last activity almost 3 years ago How do you structure a brand ambassador program? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-structure-a-brand-ambassador-program) GU Guest User What is your experience with Brandbassador for influencer marketing, and how does it compare to other platforms? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-experience-with-brandbassador-for-influencer-marketing-and-how-does-it-compare-to-other-platforms) [ View all Discussions ](https://www.g2.com/products/club-formerly-brandbassador/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/club-formerly-brandbassador/pricing) Club (formerly Brandbassador) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1eef63a9b9cc872436bda4fcdd84a1c2/upfluence.jpg "Product Avatar Image") Upfluence 4.6/5(140) [ Compare Now ](https://www.g2.com/compare/club-formerly-brandbassador-vs-upfluence) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_15a345d157bf9d8324f284e64481adeb/grin.png "Product Avatar Image") GRIN 4.5/5(483) [ Compare Now ](https://www.g2.com/compare/club-formerly-brandbassador-vs-grin) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_49eb198937c53a11ad12cb8166165b16/impact-com.png "Product Avatar Image") impact.com 4.4/5(2,404) [ Compare Now ](https://www.g2.com/compare/club-formerly-brandbassador-vs-impact-com) ##### ##### Club (formerly Brandbassador) Features Affiliate Management Commissions and Payouts Influencer Marketing Influencer Recruitment Influencer Scoring Audience Analysis [ View More Features ](https://www.g2.com/products/club-formerly-brandbassador/features) ##### Categories on G2 [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)[Customer Advocacy](https://www.g2.com/categories/customer-advocacy)[Affiliate Marketing](https://www.g2.com/categories/affiliate-marketing) ##### Explore More [Best-in-class virtual event apps for business use](https://www.g2.com/discussions/best-in-class-virtual-event-apps-for-business-use)[Which consumer insights software is the most accurate for tracking changing customer preferences across multiple countries for a brand managing research across several markets simultaneously?](https://www.g2.com/discussions/which-consumer-insights-software-is-the-most-accurate-for-tracking-changing-customer-preferences-across-multiple-countries-for-a-brand-managing-research-across-several-markets-simultaneously%20)[Which partner ecosystem software is the best for tracking partner-sourced and partner-influenced revenue so partnerships can actually prove their contribution to the business?](https://www.g2.com/discussions/which-partner-ecosystem-software-is-the-best-for-tracking-partner-sourced-and-partner-influenced-revenue-so-partnerships-can-actually-prove-their-contribution-to-the-business) [Best software for secure managed file transfers](https://www.g2.com/discussions/best-software-for-secure-managed-file-transfers)[Which enterprise mobility management tools have strong threat detection and rapid response capabilities for security teams?](https://www.g2.com/discussions/which-enterprise-mobility-management-tools-have-strong-threat-detection-and-rapid-response-capabilities-for-security-teams)[Pros and Cons Details](https://www.g2.com/products/club-formerly-brandbassador/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)