Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"Simple experience"
4/5
What do you like best about Club Automation?

It’s very easy to use and works when you need it. Review collected by and hosted on G2.com.

What do you dislike about Club Automation?

Lacks a mobile app or website optimized for mobile devices especially small screens like phones. Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Mid-Market (51-1000 emp.)
"The best for managing lessons for reserving court for coaches"
4/5
What do you like best about Club Automation?

It can help managing my day and sending email to clients and easy framework to learn. Review collected by and hosted on G2.com.

What do you dislike about Club Automation?

I have not experience downside with the software yet Review collected by and hosted on G2.com.

Response from Rachel Haney of Club Automation

Hi there - thanks so much for sharing your experience using Club Automation. We're glad to see its been a great resource for managing your lessons.

RH
Ryan H.
Sales director
Mid-Market (51-1000 emp.)
"It’s ok but clunky in some spots. Billing and program registration are some troubles"
2.5/5
What do you like best about Club Automation?

Check in is nice. Being internet based is nice too Review collected by and hosted on G2.com.

What do you dislike about Club Automation?

Reports and registrstion aren't intuitive. Its like a secret language to figure things out. Review collected by and hosted on G2.com.

Laurence P.
LP
Laurence P.
Co-Founder
Mid-Market (51-1000 emp.)
"More up to date alerts"
4.5/5
What do you like best about Club Automation?

I like the interaface. It's pretty easy to read and view the scheduler. I like the ability to see class atendees and access their info right from the attendee screen Review collected by and hosted on G2.com.

What do you dislike about Club Automation?

I'm not sure if this feature exists, but I would like email notifications on cancelations, updates in times, and new appointments added to the calendar Review collected by and hosted on G2.com.

Response from Rachel Haney of Club Automation

Hi Laurence - Glad to hear that Club Automation has been easy to navigate. There are a few enhancements rolling out in the coming months that should address most of your notification requests, but I'll be sure to pass this feedback over to our product team as they finalize upgrades!

DR
Dina R.
Group Exercise Instructor
Mid-Market (51-1000 emp.)
"It is not easily navigated from page to page"
2/5
What do you like best about Club Automation?

I do like that you can see class rosters. Review collected by and hosted on G2.com.

What do you dislike about Club Automation?

Not easily navigated from page to page. Too many issues going back and forth Review collected by and hosted on G2.com.

Response from Rachel Haney of Club Automation

Hi Dina - thanks so much for providing your experience using Club Automation. Have you had a chance to use the software since the updated navigation was added earlier this month? Our goal was to improve these pain points with the new navigation. Has this improved the issues of going back and forth? Feel free to share any insight using the new navigation to support@clubautomation.com

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Effective client management with ease of use."
4/5
What do you like best about Club Automation?

It is very easy to use, allows for effective communication with client, it is easily integrated into my trainer schedule, and I like that clients are notified of their appointments. Review collected by and hosted on G2.com.

What do you dislike about Club Automation?

Future scheduling for repeating sessions can be challenging to navigate. Review collected by and hosted on G2.com.

Mary Anne G.
MG
Mary Anne G.
Health Fitness Professional
Mid-Market (51-1000 emp.)
"easy to use and multi club friendly"
5/5
What do you like best about Club Automation?

Multi Club Friendly and great when staff is busy. Review collected by and hosted on G2.com.

What do you dislike about Club Automation?

The scanner doesnt always work so must manualy check members in which cleads topotentially missing check-ins. Review collected by and hosted on G2.com.

HB
Hannah B.
Member Services Representative
Small-Business (50 or fewer emp.)
"Club Automation is very user friendly and intuitive."
4.5/5
What do you like best about Club Automation?

I like how I can customize my home screen main menu. Review collected by and hosted on G2.com.

What do you dislike about Club Automation?

I wish I could more easily undo and fix transactions that are logged incorrectly. Review collected by and hosted on G2.com.

Chuck H.
CH
Chuck H.
director of performace
Small-Business (50 or fewer emp.)
"good and very easy to use"
3/5
What do you like best about Club Automation?

being able to access membership status and updating attendanc3 Review collected by and hosted on G2.com.

What do you dislike about Club Automation?

not easy to change schedule, there were times we changed the schedule and saved it but went back to the original schedule. Review collected by and hosted on G2.com.

Response from Rachel Haney of Club Automation

Hi Chuck - I appreciate you taking the time to provide this feedback! Glad to hear that Club Automation is helping streamline your operations to get members signed up for classes and quickly accessing membership status and attendance. Club Automation has some exciting enhancements rolling out for the scheduler in the coming months that should improve your experience, but I will be sure to pass back this feedback to our product team.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Needs to be more job position specific. More options"
2.5/5
What do you like best about Club Automation?

I like the visual presentation of my schedule. Review collected by and hosted on G2.com.

What do you dislike about Club Automation?

No dual scheduling for same time slot. Only can schedule in 15 min increments. Review collected by and hosted on G2.com.