--- title: Club Automation Reviews meta\_title: 'Club Automation Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 61 reviews by the users' company size, role or industry to find out how Club Automation works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 61 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness --- # Club Automation Reviews & Product Details Visit Website Club Automation is more than a management solution; we are the catalyst for success in health and wellness clubs, athletic clubs, and gyms. Trusted by facilities across the U.S. and Canada, we provide an all-encompassing, web-based platform designed to streamline your operations and drive growth. Innovative Tools for Seamless Operations Our platform simplifies business management with advanced member management tools, cutting-edge digital marketing, seamless payment processing, and robust member engagement features. By automating daily tasks and delivering real-time insights, we empower you to focus on creating exceptional member experiences. Fuel Your Growth and Engagement As part of the Daxko family of brands, Club Automation is committed to helping you expand your reach and retain more members. Our integrated solutions are designed to optimize every aspect of your business, from attracting new members to enhancing their journey. Join the Leaders in Fitness and Wellness Discover how Club Automation can elevate your facility to new heights. With our cutting-edge technology and unwavering support, we empower you to achieve excellence and lead in the competitive fitness and wellness industry. Connect with us today to ignite your growth and transform your business. * * * Product Website Club Automation Seller [Daxko](https://www.g2.com/sellers/daxko) Discussions [Club Automation Community](https://www.g2.com/products/club-automation/discuss) Solution Type All-in-One Overview by Joshua Shepherd Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/club-automation/pricing) ## Club Automation Integrations (10) What do users say about integrations? Verified by Club Automation [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CampDoc ](https://www.g2.com/products/campdoc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gleantap ](https://www.g2.com/products/gleantap/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Medallia Customer Experience ](https://www.g2.com/products/medallia-customer-experience/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Netchex ](https://www.g2.com/products/netchex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Perkville ](https://www.g2.com/products/perkville/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") REACH Media Network ](https://www.g2.com/products/reach-media-network/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Real Time Feedback ](https://www.g2.com/products/real-time-feedback/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Silverware ](https://www.g2.com/products/silverware/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Virtuagym ](https://www.g2.com/products/virtuagym/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Wellhub ](https://www.g2.com/products/wellhub/reviews) Show More ![Derek P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek P.") DP Derek P. Small-Business (50 or fewer emp.) 4/8/2026 "Unreliable Service with Poor Support" 0/5 What do you like best about Club Automation? Nothing Review collected by and hosted on G2.com. What do you dislike about Club Automation? I don't like anything about Club Automation. I find it to be the worst company I've ever used in my professional career. They don't honor their commitments, and there's no one ever to communicate with. People don't return phone calls, there's always a different account rep, and I don't receive information when I ask for a payoff. There's zero customer service, and they're only good when trying to sell the software and collect money. The initial setup sucked. Review collected by and hosted on G2.com. What problems is Club Automation solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bethany D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bethany D.") BD Bethany D. 12/2/2025 "Effortlessly Manages Daily Operations Despite Outdated Look" 4/5 What do you like best about Club Automation? I love how Club Automation doesn't just solve problems, but it effectively runs the entire operation for our tennis, pickleball, racquetball, and fitness center, allowing us to fulfill our daily tasks efficiently. Its navigation is exceptionally easy to use, which is crucial when working in such a dynamic environment. I appreciate that it offers a simple and straightforward user experience, as having an uncomplicated system is beneficial for productivity. Additionally, the initial setup of Club Automation was very easy, reflecting its user-friendly approach. Review collected by and hosted on G2.com. What do you dislike about Club Automation? I feel like the appearance of Club Automation could use some work. It's just not appealing and seems blocky, like a first version. This aspect knocks off two points from my overall rating. Review collected by and hosted on G2.com. What problems is Club Automation solving and how is that benefiting you? I use Club Automation as the main system at our tennis and fitness center, making daily operations efficient with its simple and easy navigation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Erica B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica B.") EB Erica B. 11/5/2025 "Robust System, Stellar Support, Needs Better Setup Experience" 5/5 What do you like best about Club Automation? I truly appreciate the outstanding support team at Club Automation, which has been phenomenal from the very beginning. The onboarding experience was exceptional, and the continuous excellent customer service is a noticeable improvement over what we had with our legacy system. I love the fact that I can directly reach out and have someone troubleshoot our issues promptly. Even in challenging situations, the support team ensures we arrive at agreeable solutions, which has been fantastic. From my team's perspective, the platform has greatly enhanced our operations, especially in managing tennis and pickleball activities. The ease of booking courts, adding pros, and managing clients is remarkably superior compared to our previous system. Club Automation’s ability to streamline these processes has been a game-changer for us. Review collected by and hosted on G2.com. What do you dislike about Club Automation? I find it frustrating that we cannot sell packages of guest passes that don't require signing into a specific class, especially for situations like holidays when we want to offer such packages more flexibly. Another issue is the reporting features, which I feel could be more user-friendly, particularly for onboarding new staff. It would be incredibly helpful if there were straightforward reports that didn't require extensive filtering, such as viewing all memberships and their expiration dates or upcoming payments without having to dig through too much data. Additionally, the setup process of Club Automation was not straightforward; it was very time-consuming and could have benefited from a shared workspace for easier management of materials and progress, particularly given our use of Google Suite as opposed to Teams. Review collected by and hosted on G2.com. What problems is Club Automation solving and how is that benefiting you? I use Club Automation to automate pricing and discounts for memberships, simplifying court rentals and reducing manual tasks. It enhances client feedback through web and app services, and supports our daily operations across multiple entities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 11/4/2025 "Effortless Profiles and Registration, Super Helpful Reporting" 5/5 What do you like best about Club Automation? -Our Customer Service Manager - John Staufer is the best! Having a one-on-one person available to us with regular meetings was necessary from the beginning. We are very happy with this program. We can address our needs without calling the customer number constantly. -Creating Profiles - very easy -Registering for programs - very easy -Reporting - very helpful -User Groups are easy to understand -Check in process is very easy -POS reports are simple to navigate Review collected by and hosted on G2.com. What do you dislike about Club Automation? -Too many steps when changing a membership -We're unable to manually change the status from Expired, Cancelled, etc (system pulls old info, not always the most current) -Communication Center - still needs a little help. Some features are not working properly (ie. emailing primary member - if this worked, it would be much easier to email parents of our under 18 membership population regarding programs, etc) -It would be nice to see the POS pull all combined charges to the main member - if we need to apply charges to other family members, they either get put in as a payment on account or are charged separately on each profile. -It would be nice if we could see the NOTES on the first part of the profile page, not just at check in. Notes tab is good but it doesn't always get referred to when bringing up a profile -Should decline or flag if duplicate emails are in the system on multiple profiles. -Wished we had more time during our roll out to go through data in our system - we would have liked more time to "clean up" our old system before we launched our new CA . Also, mention to new customers not to roll out new system on billing day. Review collected by and hosted on G2.com. What problems is Club Automation solving and how is that benefiting you? Better reporting than our previous system! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Recreational Facilities and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Recreational Facilities and Services") AR Verified User in Recreational Facilities and Services Mid-Market (51-1000 emp.) 3/17/2025 "Club Automation is the best solution for our club!" 5/5 What do you like best about Club Automation? I love that Club Automation offers front and center for support for our team. The company is constantly listening to our feedback and making updates that improve our user experience, both for our members and employees. Also, having John Staufer is the best thing we could ask for! CA is easy to use and train on, so that we can roll out camps and programs with little to no business interruption. Review collected by and hosted on G2.com. What do you dislike about Club Automation? I don't dislike anything about CA. The support we receive and updates are great. We trust that CA will listen to our feedback and will continue to grow with us as we do. Review collected by and hosted on G2.com. What problems is Club Automation solving and how is that benefiting you? Club Automation streamlines the process for our members to register for classes and programs, as well as manage their memberships. As the Business Manager, I can run all financial reporting with ease. I trust the reporting, and transferring data to Quickbooks is easier than ever. Review collected by and hosted on G2.com. Show More 11/4/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tamika L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tamika L.") TL Tamika L. Fitness Business Manager Small-Business (50 or fewer emp.) 7/29/2025 "I Love This Company" 4.5/5 What do you like best about Club Automation? I love the staff! They are always so friendly and helpful. If they don't have an immediate answer to my question or issue, they will go above & beyond to figure it out for me. Every team member has been a joy to work with. Review collected by and hosted on G2.com. What do you dislike about Club Automation? So far, I haven't had a downside with Club Automation. It would be nice to be able to run the EFT Billing again when I wanted to, instead of having to manually run each credit card to collect unpaid balances. Review collected by and hosted on G2.com. What problems is Club Automation solving and how is that benefiting you? Club Automation has helped me on billing mistakes, refunds, navigating in Club Automation, etc. I'm learning to have more confidence when dealing with Club Automation. Having a live CA team member available to ask questions is wonderful. The CA team always make me feel supported. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rob B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob B.") RB Rob B. 9/14/2025 "Setup Challenges, Reliable Now but Not Mobile-Friendly" 3/5 What do you like best about Club Automation? I appreciate that Club Automation handles payroll efficiently and allows seamless court bookings. It ensures that payments are processed correctly in all directions. I find it most useful that I can cancel and book courts anytime, giving me flexibility in managing schedules. Review collected by and hosted on G2.com. What do you dislike about Club Automation? {"I found the initial setup process of Club Automation very challenging with frequent glitches and system breakdowns.","I experienced numerous errors with financial transactions, such as issues with charges not processing correctly and errors in payments.","I am frustrated that Club Automation is not mobile-friendly, which limits my ability to use the software efficiently on mobile devices."} Review collected by and hosted on G2.com. What problems is Club Automation solving and how is that benefiting you? I use Club Automation for payroll, client charges, court bookings, and ensuring payments flow in all directions, which streamlines club operations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") US Verified User in Sports Mid-Market (51-1000 emp.) 5/14/2026 "All-in-One Membership Management, but Court Booking Needs Work—Especially on Mobile" 3.5/5 What do you like best about Club Automation? It has everything in one place. Memberships are easy to manage Review collected by and hosted on G2.com. What do you dislike about Club Automation? The court booking system is really bad. Especially on phone Review collected by and hosted on G2.com. What problems is Club Automation solving and how is that benefiting you? it makes it easy to manage memberships and book courts in the same website Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![ivanna .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ivanna .") I ivanna . Shift Manager Small-Business (50 or fewer emp.) 4/23/2025 "The perfect software for a fitness facility" 5/5 What do you like best about Club Automation? It is very easy to use and navigate through, the integration of being able to have personal training sessions along with regular memberships and purchases is absolutely amazing! You have everything all together, making it easy to differentiate different types of memberships. Creating a membership is a breeze, so is cancelling or holding one. It is also so nice to have a customizable home screen. Review collected by and hosted on G2.com. What do you dislike about Club Automation? I would love to see an improvement in our POS, to possibly be able to upload images of different products in case for example a product flavor is unclear or the barcode isn't working. Sometimes there are glitches when trying to go to someone's POS straight from the home screen. After clicking a person's name sometimes it will pull up a Non-member Sale, rather than being on the person's account with their credit card attached. Review collected by and hosted on G2.com. What problems is Club Automation solving and how is that benefiting you? We are finally able to integrate our personal training center and memberships together, rather than using two different softwares. Everyone's in the same place with their billing information which is really nice, especially when people want to buy something from us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 2/27/2024 "One Stop Operations Shop!" 4/5 What do you like best about Club Automation? Club Automation is reasonably intuitive and is capable of managing several aspects of our business at once. As an Operating System I appreciate that we can use CA to generate our business, bill and collect revenue from business generated, and track payroll for our staff who conduct our business. Essentially this is all tied together in CA. I can logically follow the thread of a transaction through it's entire cycle. I also feel that CA is relatively easy to learn and easy to teach staff how to use. Review collected by and hosted on G2.com. What do you dislike about Club Automation? The unexplained or unresolvable 'glitches' in the system can be quite frustrating. Often the system does not do what it is designed to do for no clear reason. And we have experienced frustration over the years in working through these glitches. Customer Service can be spotty during these times in our experience. Also, when CA makes a weekly update, often certain features are 'changed' without our knowlege and not put back to its original function. Review collected by and hosted on G2.com. What problems is Club Automation solving and how is that benefiting you? Running our business. Review collected by and hosted on G2.com. Show More Response from Rachel Haney of Club Automation [Editedit](https://www.g2.com/survey_responses/club-automation-review-9350522/official_response/edit) Hi there - thanks for taking the time to provide your feedback! We understand the critical importance of system reliability to your operations. If you are open to it, we would love to connect you with someone on the team to chat through the glitches you are experiencing. Simply email us at support@clubautomation.com with G2 in the subject line to get this conversation started. 6/30/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Club Automation? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Club Automation ](https://www.g2.com/products/club-automation/discussions/new) GU Guest User • Last activity over 2 years ago What is Club Automation used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-club-automation-used-for) [ View all Discussions ](https://www.g2.com/products/club-automation/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 16 months ### Average Discount 15% [ View More Pricing Information ](https://www.g2.com/products/club-automation/pricing) Club Automation Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_992b93225ef0bcd1082aeb767120e928/abc-ignite.jpg "Product Avatar Image") ABC Ignite 3.5/5(44) [ Compare Now ](https://www.g2.com/compare/abc-ignite-vs-club-automation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9e03ac1a678ef10ca3772ad12880fe4/mindbody.png "Product Avatar Image") Mindbody 3.7/5(524) [ Compare Now ](https://www.g2.com/compare/club-automation-vs-mindbody) ##### ##### Club Automation Features Business Administration Payment Gateway Training Tools Automated Scheduling Reporting Billing & Revenue - Gym Management Automated Collections Merchandise Sales Billing & Invoicing Membership - Gym Management Contract Creation Lead Management Online Member Portal [ View More Features ](https://www.g2.com/products/club-automation/features) ## Top-Rated Alternatives [ ![Mindbody](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mindbody") Mindbody 3.7/5(524) ](https://www.g2.com/products/mindbody/reviews) [ ![TeamUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamUp") TeamUp 4.5/5(329) ](https://www.g2.com/products/teamup/reviews) [ ![Vagaro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vagaro") Vagaro 4.6/5(393) ](https://www.g2.com/products/vagaro/reviews) [ View All Alternatives ](https://www.g2.com/products/club-automation/competitors/alternatives) ##### Categories on G2 [Studio Management](https://www.g2.com/categories/studio-management)[Gym Management](https://www.g2.com/categories/gym-management)[Personal Training](https://www.g2.com/categories/personal-training) ##### Explore More [Which CLM platforms do operations manager teams trust most, based on real user reviews?](https://www.g2.com/discussions/which-clm-platforms-do-operations-manager-teams-trust-most-based-on-real-user-reviews)[What's the top iPaaS for automating software workflows](https://www.g2.com/discussions/what-s-the-top-ipaas-for-automating-software-workflows)[What is the most scalable legal case management solution?](https://www.g2.com/discussions/what-is-the-most-scalable-legal-case-management-solution) [Best AI-powered agents for handling common customer queries](https://www.g2.com/discussions/what-are-the-best-ai-powered-agents-for-handling-common-customer-queries)[Best ASM software for reducing cybersecurity risks](https://www.g2.com/discussions/what-are-the-best-asm-tools-for-reducing-cybersecurity-risks)[Pros and Cons Details](https://www.g2.com/products/club-automation/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)