Ease of use. It's almost oversimplified. Basically, it takes a lot of different feeds and melds them together. The user interface is really colorful and has bright pops and easy to locate sections. It helps connect all your inboxes and applications almost effortlessly. Review collected by and hosted on G2.com.

That it's basically over-simplified with no stand-out features. You could use hundreds of other applications that do more for cheap also. I couldn't find a place for it in my repertoire of other applications. Review collected by and hosted on G2.com.

Cloze connects to all of your email accounts, Evernote, Facebook, LinkedIn, Twitter, and mobile phone service to pull in details for your contacts and your interaction with each person. Review collected by and hosted on G2.com.

Not customiziable. Support is email only. Review collected by and hosted on G2.com.

Cloze allows me to synchronize the contact with my clients across every platform. That's extremely helpful since most of my leads begin as cold calls and typically require me to attempt contact with the prospective client in more than one way. Their fully integrated, multi-platformed system helps me keep track of every time I've reached out in any way. Review collected by and hosted on G2.com.

The cost could be lower in my opinion. Upon 2nd thought however, if you combine the cost of every program this one program is able to replace it is worth it. Review collected by and hosted on G2.com.

The Keep-In-Touch feature with my ability to customize my personal follow-up process preferences. Because Cloze is able to access all my email accounts (I use a number of client's email accounts) as well as my social media connections and Voice over IP phones (Verizon & Ring Central) I know the system is grading the relationships properly. Review collected by and hosted on G2.com.

No calendar view that could show me an overall, 30,000-foot view for planning purposes. A weekly view would be good. Both weekly and monthly views would be outstanding. Review collected by and hosted on G2.com.

Cloze was interesting in that it brought all my contacts and correspondence together, but that is where it ended. Review collected by and hosted on G2.com.

Cloze completely rearranged all the information in my Outlook fields, so much so that I have to contact certain people to get their information again. It added the Company Name to the Contact Name, and actually moved the Company Name into the contact's Position field. It also removed every contact's Website Address and replaced it with a Cloze based website. I am furious at having to re-enter information on each contact's record. Review collected by and hosted on G2.com.

Cloze is like many CRM systems but has some nice features. It will remind you if you haven't contacted someone key in a specified period of time. It will let you know when an email has been sent. It integrates with Evernote, Dropbox, and even your cell phone carrier, allowing the user to tie together many sources of data about a particular client Review collected by and hosted on G2.com.

Cloze works a bit differently from other CRM systems and the online training seems to assume a level of comfort with the application, which doesn't make much sense. Also, the calendar feature is very weak. Review collected by and hosted on G2.com.

Cloze does an incredible job helping me stay on top of my to-do's while also giving me insight into where my time is being spent. It has been an invaluable tool for helping me keep my investment of time in the appropriate places.

Some features worthy of noting:

Daily agendas reach my inbox and give me an at a glance view of what my daily priorities will be.

Automatically manages my contacts and estimates my relationships based on frequency of communication and diversity of topics discussed.

Gives me a single view into many aspects of people and their companies. View for social media activity and ledger of my activity with said person or company. Review collected by and hosted on G2.com.

The interface has a minor issue when attempting to delete e-mails or agenda items that could use some further development. Functionally, the platform is incredible. Review collected by and hosted on G2.com.

I like the social integration that tracks Facebook interactions with clients Review collected by and hosted on G2.com.

I would like to see an email parser so I could setup automatic triggers. Also I would like to see iMessage integration even though I know it’s Apple keeping that away. Review collected by and hosted on G2.com.

The consistency of the software is very good. Review collected by and hosted on G2.com.

The lack of control on initial setup can be a bit overwhelming Review collected by and hosted on G2.com.

I do seem to get more accomplished with Cloze. I also like that it takes more initiative as a system, in that it tells me when to get in touch, rather than me having to set reminders exclusively. Review collected by and hosted on G2.com.

I think the interface with regards to emails needs more work. It's too cluttered. I'd like to see some simplicity put into the system. Review collected by and hosted on G2.com.