Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Not sure best solution for retail"
2.5/5
What do you like best about Clover?

User friendly. Similar to a typical iPad and that made it easy to use (app based) Review collected by and hosted on G2.com.

What do you dislike about Clover?

Difficult to manage categories and make modifications without a third party tracking system Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Get paid faster "
4.5/5
What do you like best about Clover?

The ease of use with this program/app is outstanding. Taking a customer’s payment is simple, quick and most importantly, secure. Review collected by and hosted on G2.com.

What do you dislike about Clover?

Not many of my customers have heard of it - so they tend to be a little apprehensive. Once I show they the app itself, their mind is at ease. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Clover for Retail"
5/5
What do you like best about Clover?

We use the Clover device mini at several kiosk locations. Clover is great and we rarely ever have any problems with our device or excepting transactions from our customers. If we ever have technical difficulties Clover Support is always a great help and seems to get the problem solved almost instantly. They even had a new Clover Mini sent to our corporate office when ours was compromised.. Thanks Clover! Review collected by and hosted on G2.com.

What do you dislike about Clover?

I don't have any complaints about this product or service. Clover and Clover Support team are always more than helpful when solving problems with our company! Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"BluePay Review"
4/5
What do you like best about Clover?

It integrates with our portfolio management software Orion, which allows end users to input their billing information without us having to see or enter it. Review collected by and hosted on G2.com.

What do you dislike about Clover?

Not a super intuitive platform, takes a bit to get used to it. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"BluePay Review "
5/5
What do you like best about Clover?

The product delivers a wide range of payment options for all business types, large and small. Review collected by and hosted on G2.com.

What do you dislike about Clover?

The product is a little by pricey. But if you can afford it it’s a great product. Review collected by and hosted on G2.com.

SF
Stefen F.
Manager
Mid-Market (51-1000 emp.)
"Simple, easy to use, and exceeds expectations"
4.5/5
What do you like best about Clover?

By far, my favorite feature is that the software is easy to use. When we switched to the Clover system I was concerned about the time it would take to train all of our employees. However, after less than an hour my staff was proficient and understood the basic concepts of the system. Review collected by and hosted on G2.com.

What do you dislike about Clover?

It would be nice to be able to change basic features and colors of the interface. For instance, I work at a university and I would like to be able to incorporate the school colors or even graphics into the home screen and background. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Good product for high volume"
3.5/5
What do you like best about Clover?

24/7 in-house customer support was super helpful when I had issues. Low-volume merchants should look at other options. High-volume merchants will like the pricing and support. Review collected by and hosted on G2.com.

What do you dislike about Clover?

When business is not doing well, the pricing is too expensive. Review collected by and hosted on G2.com.

Denesha M.
DM
Denesha M.
Co Founder/ Manager
Small-Business (50 or fewer emp.)
"Clover Convenience"
5/5
What do you like best about Clover?

I love that it can be used to keep the order of purchases and employee information. Very convenient. Review collected by and hosted on G2.com.

What do you dislike about Clover?

There are certain things that employees can not do without Administrative authorization that I feel should be able to. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Could be better"
1.5/5
What do you like best about Clover?

I like it's size and some of its functionality.

It's better than the Sintel system I had prior. Review collected by and hosted on G2.com.

What do you dislike about Clover?

Customer support is difficult and lacking.

It has web browsing capabilities but will not work with Google drive or properly load Gmail even through their tech support uses a Gmail account. I understand it's a tablet - but I have those functions on my iPad, Samsung and Surface tablets.

Credit card reader/pin pad is temperamental with chips. If they insert too soon it tells them to remove it - causing confusion to the customer, if they remove it too soon it locks up the pinpad. It requires customer to leave the card in the reader and does not make a loud enough noise when customers forget their card - this has led to a lot of forgotten credit cards.

They'll occasionally update the software causing changes to functionality without giving me notice, mostly moving the location of payment method buttons, this leads to confusion and mistakes in ringing customers.

There's no simple way to correct a payment mistake.

Customer database could be more user friendly.

Gift card processing through the station is expensive.

I'd like an easier way to track sales by the hour without paying for a 3rd party app. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Stylish but not ready for full service restaurants "
3.5/5
What do you like best about Clover?

Its design is very sleek, modern, compact. Clover offers a handy tablet where you can take orders remotely at tables without having to return to the main base. Its touch screen is better than many others POS system. Review collected by and hosted on G2.com.

What do you dislike about Clover?

Customer support is useful but usually takes a very long time to pickup. It is a little inconventient in its user experience design, such as add tips, discounts, delivery, and the log in page. It has a cool reciept scan element but never seems to work properly. Similarly, it offers different interesting apps but they are not free. Bar authentication is complicated and not very convenient in a busy setting. Review collected by and hosted on G2.com.