Sandrine M.
SM
Sandrine M.
Office Manager
Small-Business (50 or fewer emp.)
"Easy to use payment software with some quirks"
3/5
What do you like best about Clover?

Easy to take payment. Easy to access payment data. Generally simple dashboard to navigate. Review collected by and hosted on G2.com.

What do you dislike about Clover?

Their setup process could be better. The codes needed to verify the account were glitchy at best. We don't use a clover device so some of the tutorials didn't apply in terms of refunding orders. We were coming off of PayEazy (acquired) and predominately needed a system provide return payments. Review collected by and hosted on G2.com.

BS
Bear S.
Owner
"Save yourself, do not consider Clover. They only care about your money"
0/5
What do you like best about Clover?

Clover can be easy to setup. It doesn't take long to begin taking payments. Review collected by and hosted on G2.com.

What do you dislike about Clover?

Pretty much everything else is a negative. It's hard to know where to start. To begin, you must know that they disallow the use of used equipment. That means if you're dissatisfied with Clover your equipment is pretty much bricked. You get nothing for it. Oh, and you will be dissatified with them. There are so many annoyances. Their batch is setup for 7pm PST, in the middle of a shift. Their deposits then combine multiple days with no report to know what days are in the deposit. You can't do partial refunds unless you're in their highest tier. I can almost never get a report on the device, I have to login on a computer. It goes on and on. Oh, and forget a "trial period" they don't honor it and won't allow you to return the equipment. Clover is just in it to get your money. They do not care about you as a customer, at all. Review collected by and hosted on G2.com.

Joey N.
JN
Joey N.
Co-Owner
Small-Business (50 or fewer emp.)
"Technology for businesses old and new"
3/5
What do you like best about Clover?

The portable clover Unit allows us to hand off the device for signatures and do transactions without being stuck to a static desk or location. This is a significant benefit if we need to deliver a project to the customer and collect payment via hotspot. Review collected by and hosted on G2.com.

What do you dislike about Clover?

I wish that the unit would be able to accept standard-size receipt papers so we don't have to use tiny ones. If the housing were larger at the end, which it already is, it would be perfect. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Clover Review"
5/5
What do you like best about Clover?

Reporting, ease of use, integration, multipe locations Review collected by and hosted on G2.com.

What do you dislike about Clover?

None. It's a great product that works well for our storefront locations Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Reliable POS System for Single Products"
4/5
What do you like best about Clover?

It's a very reliable platform for handling a small business I would say, keeps inventory in order and is easy to use on a daily basis during Sales, returns and such Review collected by and hosted on G2.com.

What do you dislike about Clover?

I wouldn't say dislike, but the lack of variants/child products integration kind of make it hard to organize, as we needed to enter the items as individual items even though they were part of a Parent Product Review collected by and hosted on G2.com.

Grant D.
GD
Grant D.
Office Manager
Mid-Market (51-1000 emp.)
"Excellent reporting terminal and user interface, but hardware plagued by spotty compatibility"
3.5/5
What do you like best about Clover?

The physical units are solid, responsive, and loved by the employee. Review collected by and hosted on G2.com.

What do you dislike about Clover?

Internet outages will cause certain transactions not to authorize without notice, leaving your accountants confused and asking questions. Review collected by and hosted on G2.com.

JG
Jenny G.
Quality Control Specialist
Construction
Mid-Market (51-1000 emp.)
"Credit Card Payment App"
5/5
What do you like best about Clover?

I like that it walks you through each step and will let you know if you filled out a part incorrectly. I also like that it will show you what card you are using (Visa,Amex, etc.). I like all the options for how you can send a receipt. I usually email it to myself and will forward it to the homeowner. It makes it easier to accept payments over the phone if you are not currently set up to take online payments. Review collected by and hosted on G2.com.

What do you dislike about Clover?

Only issues I've had is with logging in, but with the facial recognition it makes it no problem to log in. I also don't like that you can't run payments on their website, only able to do so in the mobile app. It might be something as simple as how I am set up on our company account, but other than that, its a great app to use for a company. Review collected by and hosted on G2.com.

Blake W.
BW
Blake W.
I
Small-Business (50 or fewer emp.)
"Clover"
5/5
What do you like best about Clover?

The ease of use of Clover is fantastic. It's an Android-based product, so anyone with a smartphone will know how to use it. It's a guarantee any business owner would like Clover Review collected by and hosted on G2.com.

What do you dislike about Clover?

The only complaint I would have about Clover is their support team. They are not all that helpful and take a while to get issues resolved. We rarely have an issue so we can look past that Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Best system I’ve ever used"
5/5
What do you like best about Clover?

I like all the app options and how everything is right on the register and connects to each other. I love how quick the operating system is, for example when using as a register, orders can be taken very quickly. Review collected by and hosted on G2.com.

What do you dislike about Clover?

Sometimes the system freezes and needs a reboot, but when it does it boots quicker than any other system I've used. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Worst Merchant ever"
0/5
What do you like best about Clover?

Nothing they made pay $1200 for there machine and closed my account over $4k in chargebacks from a customer which I won after processing over $100k in 6 months. Review collected by and hosted on G2.com.

What do you dislike about Clover?

Horrible customer service very unprofessional security team. Called me from McDonald's with her kids in the background to discuss my account. What a joke. How can you call me in a public setting to discuss credit cards and customers information pretty sure that's illegal. When I complained they closed my account and kept my money! Don't use them. Review collected by and hosted on G2.com.