--- title: Cloudways Reviews meta_title: 'Cloudways Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1138 reviews by the users' company size, role or industry to find out how Cloudways works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1138 scale: '5' date_modified: '2026-08-09' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # Cloudways Reviews **Vendor:** DigitalOcean **Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,138 ## About Cloudways Cloudways is a managed web hosting provider that frees businesses from hosting & server management with its two unique managed hosting solutions: Cloudways Flexible & Cloudways Autonomous. Over 100,000 digital agencies, e-commerce businesses, and SMBs trust Cloudways to host their websites across 50+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, Laravel, and more. You can also choose server specifications and configure the flexible platform to fit your operational requirements and business processes. With our pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Cloudways Autonomous in complement & contrast is a hands-off managed WordPress solution with built-in autoscaling. It is built on Kubernetes using Google's C2 machines with integrated enterprise CDN, database caching, and unlimited PHP workers. This unique yet powerful managed experience takes infrastructure and traffic management completely out of the way so businesses can focus on growth without the technical overhead. Both solutions are backed by Cloudways' exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed. Join the 100,000+ businesses worldwide who trust Cloudways for their undisrupted online presence & experience the simplicity and power of managed cloud hosting today. ## Cloudways Pros & Cons **What users like:** - Users commend the **ease of use** of Cloudways, highlighting its simple setup and user-friendly interface. (145 reviews) - Users value the **helpful and fast 24/7 support** provided by Cloudways, enhancing their overall experience effortlessly. (114 reviews) - Users love the **easy setup** of Cloudways, making managed cloud hosting accessible even for beginners. (91 reviews) - Users commend the **exceptional reliability** of Cloudways, enjoying fast load times and seamless performance. (73 reviews) - Users value the **helpful support** from Cloudways, making technical issues easier to resolve and enhancing their experience. (66 reviews) - Performance Speed (51 reviews) - 24/7 Support (50 reviews) - Cloud Services (45 reviews) - User-Friendly (45 reviews) - User-Friendly Interface (45 reviews) **What users dislike:** - Users find Cloudways to be **expensive** , especially compared to other cloud server providers, limiting accessibility for smaller customers. (49 reviews) - Users are concerned about **pricing issues** , citing high costs and the lack of free business email accounts. (45 reviews) - Users report **poor customer support** , experiencing slow responses and ineffective assistance after subscribing to Cloudways. (32 reviews) - Users are frustrated by the **lack of free email hosting** , finding it a significant drawback of Cloudways. (26 reviews) - Users find the **poor user experience** of Cloudways frustrating, citing navigation challenges and inadequate support as major drawbacks. (24 reviews) - Users experience a **learning curve** with Cloudways, finding it challenging for beginners transitioning from traditional hosting environments. (23 reviews) - High Pricing (19 reviews) - Complex Usability (18 reviews) - Users express concerns about **hosting issues** , especially with inadequate email support and limited DNS services. (14 reviews) - Limited Customization (14 reviews) ## Cloudways Reviews ### 1. Give it a try and see Cloudways in action **Rating:** 5.0/5.0 stars **Reviewed by:** Bangaly S. | Programmer , Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Cloudways?** Deploying of any application does not require any technical skills, I also like the enough RAM, SSD storage they do provide and unlimied MSQL databses **What do you dislike about Cloudways?** Restarting NGINX on the server takes a lot of time and hence can interfere with any application running depending on **What problems is Cloudways solving and how is that benefiting you?** It is helping us manage Virtual private servers at a good cost and with experts, it has helped our orgranization to have the fast loading website that is more attracting our clients and increasing more sales ### 2. Deploy your application faster at a fair pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Princess M. | UI/UX designer , Utilities, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Cloudways?** The seamless integration of applications regardless of any programming language and the easy deployment of cloud tools like AWS, Google Cloud, Digital ocen at a fair cost **What do you dislike about Cloudways?** Very few limited PHP versions are supported where if you build an application requiring PHP version 8.1 and above, you face issues **What problems is Cloudways solving and how is that benefiting you?** Helps manage applications and host different application on a single server without an additional cost hence giving us enough room for project development and making more sales ### 3. Good to go for web hosting because of reliable services **Rating:** 4.5/5.0 stars **Reviewed by:** Marcelo A. | SEO Analyst, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Cloudways?** The reliability of Cloudways makes them a good option to host websites on Cloudways. Many providers are there but reliability is the most important role if we have a service-based website where we have to focus on scalability. **What do you dislike about Cloudways?** The pricing part is little bit expensive but the functionality and ease to use interface and many tools and integration make their support very well and user friendly. **What problems is Cloudways solving and how is that benefiting you?** Overall the experience with Cloudways is good and I recommend Cloudways if you need a stable and reliable hosting provider and don't want any hassle with your website. Their user-friendly interface solves all problems without getting any error. ### 4. Excellent hosting solutions and support **Rating:** 5.0/5.0 stars **Reviewed by:** Talal T. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Cloudways?** Excellent support, user-friendly interface, and reliable speedy servers. **What do you dislike about Cloudways?** I couldn't change the default payment method on some accounts. **What problems is Cloudways solving and how is that benefiting you?** Hosting management complexities, servers reliability, and security. ### 5. Best for server and application management **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Waliur R. | Sr. Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Cloudways?** I found Cloudways better than AWS/Google Cloud/Azue in case of management **What do you dislike about Cloudways?** The grace period, it's normally 48 hours. Which is a very short time in case of any card related issues, in Bangladesh, our financial system is a bit slower than others **What problems is Cloudways solving and how is that benefiting you?** Multiple WordPress installation in a cloud is tough in other platforms, Cloudways is a saver here. ### 6. Easiest way to manage your Wordpress sites **Rating:** 5.0/5.0 stars **Reviewed by:** Ivar A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Cloudways?** I love the simplicity of the services they offer. Even the least tech savy person would understand what to do as to spin up wordpress or woocommerce site for example is a matter of clicks. Very easy to implement. The premium features you get from them are nice as they would cost hunders extra to have them separately + they integrate super easy. Customer service is supper fast and very friendly. **What do you dislike about Cloudways?** Some of the features are a bit unclear, but it's something I am sure they will improve in future as they just merged recently with digitalocean. **What problems is Cloudways solving and how is that benefiting you?** I do not have to worry about managing the infrastructure(they also update the plugins if you choose so) and that I can just relax on the business part. ### 7. Cloudways delivers strong performance performance with ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo R. | Director digital, Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2024 **What do you like best about Cloudways?** Ever since I tried Cloudways I've been impressed with their strong performance and ease of use. Once I experienced that, I inmediately brought all of my past and future projects to Cloudways. Their support is top notch, and they will always answer a chat session of support ticket really quick. **What do you dislike about Cloudways?** The only downsize I've found is that some basic functions, like DNS server or email accounts, require to pay extra as an addon. Then you would have to create a ticket to have a support guy modify DNS records for you. **What problems is Cloudways solving and how is that benefiting you?** I''m a web developer that runs news, personal and business sites for my clients. I used to work with other cloud VPS providers but implementations was always a hassle as you'd have to deal with command line arguments to get going and to perform mantenaince. But Cloudways have most of this initial setup packaged and available within the dashboard, so that's very convenient for me. ### 8. A reliable and secure hosting software **Rating:** 5.0/5.0 stars **Reviewed by:** Ejere D. | Web Developer & Software Engineer, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Cloudways?** The automatic and scheduled backup of files, the provision of free SSL certificate (Unlimited SSL certificate) and a lot of expertise from the support team **What do you dislike about Cloudways?** Server can sometimes be slow especially when deploying a heavy application which requires access to the server **What problems is Cloudways solving and how is that benefiting you?** Has enhanced my career as a web developer and software engineer where there are more abilities to create more applications on the same server making me save more resources ### 9. Great option to have the power of cloud but a team behind it to support your business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2024 **What do you like best about Cloudways?** Great support and a great interface for the control panel, easy to use and a full stack of features. **What do you dislike about Cloudways?** prices went up since a few months ago, so its more expensive now **What problems is Cloudways solving and how is that benefiting you?** having the power and versatility of cloud hosting without have to hire someone to take care of it ### 10. The power of Linode, DO, AWS & co with the convenience of managed hosting **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2024 **What do you like best about Cloudways?** Uncluttered user interface and easy access to customer support. **What do you dislike about Cloudways?** Lack of access to some features available only through the infrastructure provider, e.g. Linode's firewall, monitoring, extra storage etc. **What problems is Cloudways solving and how is that benefiting you?** Cloudways provides easy access to creating fully managed server instances on Digital Ocean, Linode, AWS that can all be administered from a single interface. I get to concentrate on the applications I'm hosting without having to worry about the technical aspects. ### 11. Cloudways is my favourite web hosting solution with an affordable price **Rating:** 4.5/5.0 stars **Reviewed by:** Espree D. | Digital Marketing Expert, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Cloudways?** I just love Cloudways hosting due to its affordable pricing and the fact that one can easily see when more resources are needed. Support, I found it fantastic too. **What do you dislike about Cloudways?** First time, a bit hard to use Cloudways, tools and handling of traffic had taken a bit of time to learn, but now it runs so smoothly. **What problems is Cloudways solving and how is that benefiting you?** It was very user-friendly and super fast for me in Cloudways, although I was subscribing to a small plan. It's perfect for the purpose, and price-worthy as an investment since it just solved my business problem. ### 12. Cloudways is always there for me. Their support is Top-Notch #1 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Cloudways?** For me, I need support quite often. And 95% of the time, it's MY problem. They go out of their way to fix issues that I cause from plugins, backups, all kinds of weird issues. They're always there for me. **What do you dislike about Cloudways?** I honestly have nothign negative to say about them. Their prices arent bad and the support is amazing!! **What problems is Cloudways solving and how is that benefiting you?** I know they are always there for me no matter what issues I have. I can only think of 2 times my issue was not fixed immmediately in chat. And the 2 times they excalated it to a support ticket, both time the issue was resolved same day. ### 13. Hassle free cloud hosting services **Rating:** 5.0/5.0 stars **Reviewed by:** Marge C. | IT Associate, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2024 **What do you like best about Cloudways?** I try many josting companies but Cloudways have the best user support team and their reliablity is also a best part of their services. They have number of features that make them very effective hosting solution to host web applicatios. **What do you dislike about Cloudways?** They have number of features like ease integration, free backup and multiple tools for security. Their ease to use interface make them more useful for us. **What problems is Cloudways solving and how is that benefiting you?** The most i like in Cloudways is their managed hosting services that make them very ease and helpful for us and also give more reliable services that make our website secure and hassle free. ### 14. Powerful cloud server to host websites **Rating:** 5.0/5.0 stars **Reviewed by:** Patsy K. | Network Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Cloudways?** I host number of websiteson their platform with their VPS and their API based system gives full root access and freedom to start and restart the VPS at our end. The best and ease to use part of cloudways is their tech support that always responce very fast on tickets. **What do you dislike about Cloudways?** Their are many features I like in cloudways and their user friendly fast server make them relaible and powerful hosting provider for cloud services. **What problems is Cloudways solving and how is that benefiting you?** I need a powerfulserverwith active support and after DedicatedCore I only like Cloudways for their extereme services. They have inlimited features that make them best for hosting websites with many integrations. ### 15. Hands down best way to host wordpress sites **Rating:** 5.0/5.0 stars **Reviewed by:** Leo S. | Co-op Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Cloudways?** The flexibility and cost is unparalleled. I simply got tired of shared hosting plans with teaser rates that then get jacked up on renewal. With Cloudways not only do you get simple, predictable pricing, but you have dedicated resources with no arbitrary limits about number of executions. Previous shared plans that were costing twice as much were hitting execution limits while Cloudways serves the site faster with the cheapest possible configuration. Monitoring features are top-notch and the addon system allows me to expand when needed. Migration from shared is straightforward. **What do you dislike about Cloudways?** I wish there was more options for hosting python servers. **What problems is Cloudways solving and how is that benefiting you?** Reliable, performant, and customizable hosting solution at a good value. It's delivering better (faster) hosting performance at half the price of my previous shared host. **Official Response from Marium Idrees:** > Hi Leo! We're thrilled to hear that you're enjoying our hosting services. We understand the frustration with shared hosting plans and are glad to provide a reliable and predictable pricing model with dedicated resources. We appreciate your feedback about hosting Python servers and will take it into consideration for future improvements. ### 16. Best WP hosting service to date **Rating:** 5.0/5.0 stars **Reviewed by:** Damaso S. | Professional B2B Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Cloudways?** What do I like most about Cloudways? That's an easy one: it's simple and straight to the point! Despite offering advanced features, I never feel overwhelmed when setting up a website. **What do you dislike about Cloudways?** None worth mentioning. I feel Cloudways fulfills all my needs. **What problems is Cloudways solving and how is that benefiting you?** Clodways makes it easy to deploy WP sites quickly, scale existing ones if needed, or add new nodes with just a few clicks. ### 17. Great, straight forward hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Dan S. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Cloudways?** Super easy and clear on how get started, awesome documentation, and fast hosting. **What do you dislike about Cloudways?** Downgrading requires extra steps, but it's reasonable and understandable. Still more flexible than other services. **What problems is Cloudways solving and how is that benefiting you?** Super fast WooCommerce hosting whiel still being very affordable and flexible. ### 18. The ultimate web site. **Rating:** 5.0/5.0 stars **Reviewed by:** Lipakshi R. | Digital Marketing Manager , Consumer Goods, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Cloudways?** It has potential to create a multiple web servers all in one place and are closely monitored . Hosting any server and also get a good plan that is suitable for your pocket. The dashboard provides a clear platform for management of all mail boxes in a centralized location. **What do you dislike about Cloudways?** I think I like every aspect of this tool from usability, installation and customer services Again the plan suits any pocket. **What problems is Cloudways solving and how is that benefiting you?** Website marketing has been easy in that we can host any website and get insights on marketing strategies. ### 19. Like hiring a 24/7/365 on staff for a few bucks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Cloudways?** The staff, crazy helpful. And it's malware free. Really **What do you dislike about Cloudways?** No file manager inside. No easy way to set a smtp. No cheaper mail option **What problems is Cloudways solving and how is that benefiting you?** Keeping all my apps together. The ability to scale up just some of those ### 20. It is very economical and is very easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Cloudways?** Its easy to use and server does not have any issues **What do you dislike about Cloudways?** Nothing at the moment. Everything is working fine. **What problems is Cloudways solving and how is that benefiting you?** The support given for server rellated issues is always promptly resolved hence no delay with the daily working of the website ### 21. Best hosting for Wordpress or php-based projects **Rating:** 5.0/5.0 stars **Reviewed by:** Michaël V. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Cloudways?** Not only is the hosting service spectalur, the support team is always on standby to assist with any issues that may arise. The automated updates, firewall, logging/monitoring are easy to use and understand, deploying projects (or updates) via the Git feature is very easy. All of the features together decrease the time I need to spend on deploying projects, which in turn offers me more time to spend on actual development. I use the platform daily since I became a client, and I'm never looking at another provider ever again. **What do you dislike about Cloudways?** There is nothing to dislike about Cloudways! **What problems is Cloudways solving and how is that benefiting you?** I need to spend less time deploying projects or updates ### 22. Cloudways is a Leader in offering Cloud hosting at affordable prices **Rating:** 5.0/5.0 stars **Reviewed by:** Shivani K. | Digital Marketing Manager, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Cloudways?** The best I like with the Cloudways platform is that it has an easy-to-use and implement user-friendly interface, which simplifies server management for end users of various technological know-how. Activities like server implementation, scaling, as well as application management, are streamlined for an intuitive experience. Cloudways prioritizes site performance by having features like server-level caching, Content Delivery Networks (CDNs), as well as automated back-ups. These resources lead to quicker loading times that have enhanced overall site operation. Cloudways offers a great customer support service to its users 24x7 **What do you dislike about Cloudways?** Although Cloudways is user-friendly, individuals who are newcomers to cloud hosting may experience a learning curve. Understanding of cloud terminology and server management concepts might improve the onboarding practical experience for newbies. **What problems is Cloudways solving and how is that benefiting you?** Cloudways successfully resolves the complications related to cloud hosting. Its user-friendly user interface and managed services enable individuals to set up and handle cloud servers without making use of in-depth technological experience. Cloudways handles the problem of scaling by providing a smooth as well as efficient method. Individuals can simply scale their server resources to fulfill the requirements of their growing sites or applications. ### 23. It is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Chirag D. | COO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Cloudways?** Functions are properly working. Whatever is said for the marketing are working over the cloudways.. I am running over 11 application on single server and for all application performance is very high. Our junier developer are also can use all features very easily. One click installation is helpful to implement it. **What do you dislike about Cloudways?** Currently we are working from last 1 month but still not found anything wrong in to it. **What problems is Cloudways solving and how is that benefiting you?** We are having the issue for providing access for individual applications to the developer and currently we can provide easy access to all application users. ### 24. A little confusing at first, but hey, 3rd time is a charm. **Rating:** 4.0/5.0 stars **Reviewed by:** Luis F. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Cloudways?** It's technical enough for someone with my background, although easy to understand and navigate. **What do you dislike about Cloudways?** The price. It scares me on the end of the month. It is like I alsmot don't want too many people on my website. Also, I don't understand how I am charged. **What problems is Cloudways solving and how is that benefiting you?** I have always wanted to endevour on webdevelopment for my own personal projects. I have a small English school starting and I had to make a professional lookling website. I do have so knowledge about web, but nothing major. I chose Cloudways because it seemed like a more complete solution for what I needed. ### 25. Website Uploads Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. | WordPress Website Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Cloudways?** The speed of my two websites uploading..I also appreciate the automatic restore and backup. **What do you dislike about Cloudways?** I have not used it long enough to list any dislikes. So far, so good. **Recommendations to others considering Cloudways:** The obvious, website upload speed increased 20x. **What problems is Cloudways solving and how is that benefiting you?** Both my websites upload lightening speed. Built-in Bot Protection, includes SSL, and the customer service that helped me learn how to migrate my websites to Cloudways. ### 26. Powerful server quality and amazing expert support **Rating:** 5.0/5.0 stars **Reviewed by:** Craig H. | Website Engineer, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Cloudways?** I tried many hosting or server providers and have experience with many companies, but Cloudways has some great potential to serve what they offer. They have a strong knowledge base and, most importantly, their expert support has great knowledge and communication skills. **What do you dislike about Cloudways?** we frequently use their server for our and our client's projects. Their integration and number of features give a reliable user experience. **What problems is Cloudways solving and how is that benefiting you?** I am using their managed VPS and they provide full support with reliable services. There are a number of features of Cloudways and their support makes them amazing to use their services. ### 27. Reliable Hosting Provider **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Cloudways?** No more stress about website resources as our business grows, due to the scalability of resources. **What do you dislike about Cloudways?** Cloudflare Enterprise addon could be integrated better, the settings you get are good and work well but it's not the same as getting Cloudflare Enterprise directly. **What problems is Cloudways solving and how is that benefiting you?** Provides a reliable, scaleable and user-friendly way to host our E-commerce website. ### 28. Switching to Cloud ways hosting from more popular hosting services. **Rating:** 4.5/5.0 stars **Reviewed by:** Jonas L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Cloudways?** I think being able to dial up the coverage/bandwidth of the site is great. You can change the GB on a little slider and adjust price immediately and accordingly, so if I add a bunch more pages on the site I am easily covered. **What do you dislike about Cloudways?** Finding the actual link to launch my site/the WordPress interface was difficult. It took me a while to find the link for my actual site that would lead me to the website building page. **What problems is Cloudways solving and how is that benefiting you?** They are just a good hosting company with a simple user interface, and a good price. Not as expensive as bluehost and I think it's a better product. ### 29. Great Hosting Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Cloudways?** Easy to use, quick set up and implementation. Reliable hosting. Customer support has always been quick and easy to speak with. Full of great features, and always getting new features that are actually needed. **What do you dislike about Cloudways?** Can be a little pricey compared to some solutions **What problems is Cloudways solving and how is that benefiting you?** Reliable Hosting, easy and quick implementation and management ### 30. Fast and responsive server hosting platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ford L. | IT Associate, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Cloudways?** Vert fast and responsive platform for host websites and work very easily on server withpout and downtime issues. They have 99 percent uptime that make them more reliable for hosting websites. **What do you dislike about Cloudways?** Their implementaion and integration process are very ease to use and also their tech team support on every steopt to setup the server without any failure. **What problems is Cloudways solving and how is that benefiting you?** Best reliable cloud web hosting company to host website and they also have DDoS and firewall that protect server with spammers and provide free backup space to resoting the data. ### 31. High quality hosting and good support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Cloudways?** The Cloudways interface is modern, and it's easy to deploy new server and create a smooth staging setup. Support is 24/7 and usually resolve my issues within 1 interaction. **What do you dislike about Cloudways?** I've recently done some price comparisons and realised Cloudways has competitive pricing for dedicated servers, but really shared hosting is adequate for most small WordPress websites which Cloudways doesn't offer. **What problems is Cloudways solving and how is that benefiting you?** Hosting and support. But I think since the Digital Ocean merger, the support agent capabilities is not consistently good (as before). **Official Response from Marium Idrees:** > Hello there! Thank you for taking the time to share your review. We're delighted to hear you appreciate our interface and support. As a managed hosting provider, we aim to maintain the highest quality of service, which is reflected in our pricing. If you've encountered any issues with our support, please reach out to us via DM on our social media channels. We'll investigate your case and work to ensure your future experiences are even better. Thank you! ### 32. Big Move from Flywheel to Cloudways **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Cloudways?** What I liked best abut Cloudways was the depth of the dashboard, with full control of every nuance of the hosting, from selecting PHP versions to turning on Varnish or Elastic Search. Migrating 30+ sites over to the platform was pretty straight forward, either using their own migration app or other approches. Support has been great and accurate when they were needed. Pricing is fair and I like being able to EASILY bump up the server level with just one click. **What do you dislike about Cloudways?** The sole thing I'd like to see changed is the ability to use different PHP versions on the same server but, this is apparently coming soon, **What problems is Cloudways solving and how is that benefiting you?** Cloudways managed to rin in soaring costs that were upcming on my old host. I had essentially run out of gas there and Cloudways gives me an easy, incremental approach to boosting performance. ### 33. Cloudways has worked out really well for me. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Videographer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Cloudways?** Lots of different plans to choose from, so I could find one that fit my needs and budget. Very easy to set-up my online server, there are step by step instructions that are easy to follow. I also like that all the information I need to work with my FTP is easy to find and to copy and paste (host, uername, password). Whenever there is some new task I must do I can always find instructions or support to make it easy to do. My website is always running and I've never had anytime it was down. I'm not a very technical person, I created my own website (I'm not a professional web designer) and using cloudways has been easy for me and hasn't presented me with any difficulties so far. My website runs so well I don't really need to access my cloudways acount very often, since it seems once it's set up there isn't much to do. I use Joomla for my site and Cloudways is totally compatible with the platform and doesn't give me any bugs or problems. Since my website runs so well I don't need to frequent my Cloudways account very often, only recently I had to update the PHP and the process went easy and smooth. **What do you dislike about Cloudways?** I honestly haven't had a negative experience with Cloudways yet, and I'm not really a very technical person and I simply can't find any faults with the service. **What problems is Cloudways solving and how is that benefiting you?** They updated their PHP so I could continue to use Joomla. They are also keeping in step with all Joomla Updates. ### 34. Cloudways for top support and exceptional hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy B. | Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Cloudways?** Everything just works so easily and smooth **What do you dislike about Cloudways?** To be honest nothing, i have been with them for a long time and they just getting better and better **What problems is Cloudways solving and how is that benefiting you?** We use cloudways for most of our e commerce sites or sites that need to have auto scaling features and they do it so well. ### 35. Reliable, Easy to use, good customer support. **Rating:** 5.0/5.0 stars **Reviewed by:** T S. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Cloudways?** Reliable, easy to use, good customer support. Easy to scale server resources (CPU, RAM, storage), easy to deploy and maintain staging environments. **What do you dislike about Cloudways?** no built-in email hosting, you need to rely on third-party email services **What problems is Cloudways solving and how is that benefiting you?** scalability, server maintenance, security patches ### 36. Best and ease to host a server with Cloudways **Rating:** 5.0/5.0 stars **Reviewed by:** Elroy G. | iSTARGA SOLUTIONS, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Cloudways?** I like their easy-to-use features and host my project with Cloudways. I write here some of the best reasons why I like Cloudways. > Ease to integrate with several platforms. > User interface gives reliable services. > Extreme support from the tech team. **What do you dislike about Cloudways?** Their healthy and fast uptime gives a very reliable and scalable hosting experience with Cloudways. **What problems is Cloudways solving and how is that benefiting you?** Their VPS and cPanel wives a wonderful experience to host sevral websites and run personal applications without any error. Their easy-to-use interface makes it easier to understand the complexity of any work. ### 37. High-quality service provider **Rating:** 5.0/5.0 stars **Reviewed by:** Raghavendra T. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Cloudways?** Cloudways offers a dynamic range of features that enables the users to easily implement their services on a day to day basis. Responsive and brilliant customer support round the clock. **What do you dislike about Cloudways?** Nothing much to be dislike about Cloudways, so far. **What problems is Cloudways solving and how is that benefiting you?** It's scalable resources allocation is helping in easily adding or removing resources as per the requirements. ### 38. Cloudways has been the perfect host with 100% uptime and superfast servers **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick A. | Group CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Cloudways?** 1. Ability to choose from different hosts such as Google, AWS 2. Cloudflare integration 3. 100% uptime 4. Ease of dashboard 5. Quick customer care **What do you dislike about Cloudways?** 1. A little expensive compared to some of the other hosts **What problems is Cloudways solving and how is that benefiting you?** It has made my website faster, while keeping having very little downtime ### 39. Responsive and reliable service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Cloudways?** There are times when things don't go as planned, which is when the service provider has to be involved. Cloudways has always responded promptly, and always been able to resolve whatever issues we had. I am very happy **What do you dislike about Cloudways?** If anything, I would like to see more deep console control, accessing settings files... instead of having to use the GUI. However - this is really not an issue - more a wish for the future. I have currently NO "dislike" for Cloudways. **What problems is Cloudways solving and how is that benefiting you?** n/a ### 40. The best hosting ever used by my MKT agency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Cloudways?** I like the performance and speed of the server, previously my adsense earnings were much lower because the old server took a while to open the ads, now everything is faster. **What do you dislike about Cloudways?** The only thing that bothers me very little is just the new panel, the old version in terms of usability was much better for finding things. It's just a detail that doesn't affect the quality of the service in any way. **What problems is Cloudways solving and how is that benefiting you?** As far as I know there is no problem ### 41. Superior Managed Wordpress Hosting - Faster, More Reliable, and Less Expensive **Rating:** 5.0/5.0 stars **Reviewed by:** Gabe S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Cloudways?** Cloudways is easy to manage, super reliable, and our websites are running faster than they ever were with LiquidWeb. **What do you dislike about Cloudways?** There isn't a single thing that I dislike about Cloudways. **What problems is Cloudways solving and how is that benefiting you?** Cloudways is fast and reliable. Our previous provider, LiquidWeb, wasn't particularly fast and was not reliable at all. ### 42. Brilliant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Cloudways?** The thing I like best about Cloudways is its speed. The speed of my old hosting provider was effecting my websites load time terribly. When I did switch to Cloudways load times went from +3 seconds to less that 500ms. **What do you dislike about Cloudways?** I have very little to dislike about Cloudways so far. Probobly the only issue, which isn't a large at all, is not being able to access my WP core and database files directly from the server. **What problems is Cloudways solving and how is that benefiting you?** Cloudways provides flexable and fast cloud servers. This benefits me as I was my hosted websites to be as fast as possible and to be able to scale my servers resources at any time with ease. ### 43. This means you can have your own independent server for $20 a month. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Cloudways?** The biggest advantage of Cloudways is that you can have your own independent server for $20 a month. It offers servers optimized for WordPress websites, speed, stability, and especially, having servers overseas can help mitigate sensitive legal risks. **What do you dislike about Cloudways?** An independent server means that you can create unlimited blogs and websites. However, it is unfortunate that Korean language support is not available. **What problems is Cloudways solving and how is that benefiting you?** The biggest advantage of Cloudways is that you can have your own dedicated server for $20 a month. A dedicated server means you can create unlimited blogs and websites. The server is optimized for WordPress websites, offering speed and stability, and since the server is located overseas, it can also filter out sensitive legal risks. ### 44. Best host for e-commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Cloudways?** The customer service is fast and always accessible. The loading time and overall speed of my website is much faster than with my other host. What you get from this host is what you need a an ecommerce store. **What do you dislike about Cloudways?** It's not for newbie, you need to know what you are doing. No need to be an expert, the customer service is there to help, but still be aware that if you are new to website hosting, this might not be the right fit. **What problems is Cloudways solving and how is that benefiting you?** it's not a shared host, so the overall speed is better than other host. They tell you if you have the correct plan depending on your usage, not like other that are just trying to oversell the product. They are honest. ### 45. Website performance booster Package **Rating:** 5.0/5.0 stars **Reviewed by:** Tioyb A. | Administrative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Cloudways?** it is a great optimize cloud hosting for new non technical Users. it's impress me with my website gtmatrix Speed. cloudways increase my website speed without any extra effort. cloudways offer free caching plugin Breeze. **What do you dislike about Cloudways?** Big problem with cloudways is Cpanel, cloudways don't offer cpanel like other hosting Provider. Secound Problem with cloudways Payment System, cloudways Payment system support only USD Currency. 3rd Sometime cloudways staff don't response during complete working Day. **What problems is Cloudways solving and how is that benefiting you?** Cloudways Increase my website Speed. Cloudways Caching Plugin Fix My Website LCP, Structure, TBT. Cloudways Offer well optimize server for non Technical User. Safe update Feature automatic update Plugin and wordpress Version. Cloudways Vertical Scaling Feature help me to Increase Resources without Zero Downtime. ### 46. Unjustified Charges for AutoScale Plan - Request for Refund (Invoice #4112485) **Rating:** 0.0/5.0 stars **Reviewed by:** Felipe O. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Cloudways?** Pricing and ease of usage and migration of websites. **What do you dislike about Cloudways?** Dear Cloudways Support Team, I hope this message finds you well. I am writing to express my deep dissatisfaction and concern regarding the charges incurred on my account for the AutoScale plan, despite not utilizing any resources during the specified billing period. My account is associated with the invoice number #4112485, and upon reviewing my billing statement, I was dismayed to discover that I have been consistently billed for the AutoScale plan, even though my website has not been utilizing any resources that warrant such charges. It is disconcerting that the process for unsubscribing or modifying the subscription plan is not clear, and this lack of transparency has resulted in unwarranted financial implications for me. As a customer, I expect to have a clear and straightforward method for managing my subscription and ensuring that I am only charged for the services I actively use. I kindly request that you investigate this matter promptly and provide a thorough explanation as to why I have been charged for the AutoScale plan despite the absence of resource utilization on my end. Additionally, I am seeking an immediate refund for the charges incurred erroneously. I value the services provided by Cloudways and have appreciated the convenience it has brought to my hosting needs. However, this billing discrepancy has eroded my confidence in the service, and I trust that you will address this matter promptly and with the utmost urgency. Please acknowledge the receipt of this complaint at your earliest convenience and provide a timeline for resolution. I believe in a swift and amicable resolution to this matter and look forward to your prompt response. Thank you for your attention to this pressing issue. Sincerely, Felipe Oliveira **What problems is Cloudways solving and how is that benefiting you?** It is not solving anything. ### 47. Best and Most Straightforward PHP Stack Host **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Cloudways?** Ease of use, ease of setup, and the straightforward billing **What do you dislike about Cloudways?** I haven't found any downsides or missing features yet. **What problems is Cloudways solving and how is that benefiting you?** I needed a quick and easy implementation of a LAMP stack for cloud hosting, and this is the easiest I have found. ### 48. One of the best hosting service provider in the industry. **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas S. | Lead Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2024 **What do you like best about Cloudways?** I've been using for 2 years and it's one the best decisions I have made. The number of features and addons they offer is outstanding. Customer support is excellent. Integrating SSL certificate is extremely easy. **What do you dislike about Cloudways?** I'm using Cloudways for years and couldn't find any issues. **What problems is Cloudways solving and how is that benefiting you?** Improved website performance and search engine ranking. ### 49. Cloudways performs exceptionally well in simplifying cloud hosting **Rating:** 4.5/5.0 stars **Reviewed by:** VINIT K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Cloudways?** One of Cloudways' major benefits is its support for numerous cloud vendors, providing customers the flexibility to pick the platform that is best suited for their requirements as well as budget. Cloudways provides a user-friendly control panel which makes easier server management. Even people having minimal technological knowledge can simply navigate and manage server settings. Cloudways provides 24/7 customer support via live chat as well as ticketing methods. The support team is usually responsive as well as very helpful. Cloudways is a user-friendly as well as effective cloud hosting program ideal for individuals and businesses seeking to improve the speed of their site to a great extent. Cloudways helped us to increase the website performance to a great extent after we shifted to their platform from the shared hosting servers. **What do you dislike about Cloudways?** Cloudways mainly specializes in hosting solutions and doesn't provide domain registration. Customers have to register domain names by way of third-party registrars. **What problems is Cloudways solving and how is that benefiting you?** The decision to use Cloudways depends on your specific hosting needs, the scale of your website or application, and your technical expertise. For users seeking a simplified yet robust cloud hosting solution, Cloudways offers an accessible platform to deploy and manage cloud servers with ease. ### 50. Best Hosting Platform Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Ross L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Cloudways?** I like the ease of use of their platform. It is well set out and easy to understand. Their customer support is amazing and they are there 24/7 to healp out and there is never a long wait period like other hosting companies I have used in the past. It is easy to create and impliment a new application, which in my case is a new website. The web hosting is lightning fast and I like the way that aoutomatically instal their proprietry caching plugin when you install WordPress. **What do you dislike about Cloudways?** At first, I did miss the cPannel, but I quickly got used to this plat from. **What problems is Cloudways solving and how is that benefiting you?** Cloudways is cost effective, fast and efficient. It is a great time saver! ## Cloudways Discussions - [How do l move a website created from the Godaddy site builder to Clouways hosting?](https://www.g2.com/discussions/35415-how-do-l-move-a-website-created-from-the-godaddy-site-builder-to-clouways-hosting) - 36 comments, 3 upvotes - [how to setup](https://www.g2.com/discussions/how-to-setup) - 4 comments, 1 upvote - [How do I get high scores on https://pagespeed.web.dev/](https://www.g2.com/discussions/how-do-i-get-high-scores-on-https-pagespeed-web-dev) - 6 comments, 1 upvote - [How do I set up a wildcard DNS for use in Cloudways with a Wordpress multi-site set up [ example mysite.domain.com ] ?](https://www.g2.com/discussions/39348-how-do-i-set-up-a-wildcard-dns-for-use-in-cloudways-with-a-wordpress-multi-site-set-up-example-mysite-domain-com) - 1 comment, 1 upvote - [is there any special price for my clients, especially for students in my country](https://www.g2.com/discussions/34929-is-there-any-special-price-for-my-clients-especially-for-students-in-my-country) - 1 comment, 1 upvote - [View Cloudways pricing details and edition comparison](https://www.g2.com/products/cloudways/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+16%3A04%3A06+-0500&secure%5Bsession_id%5D=8700a9c8-7188-4739-a242-23b1ee8ff203&secure%5Btoken%5D=101d73a433c213d296b7dc49371cc7745cf7d76559710bcd0c38ab83a42b5f00&format=llm_user) ## Cloudways Integrations - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Bunny CDN](https://www.g2.com/products/bunny-cdn/reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [phpMyAdmin](https://www.g2.com/products/phpmyadmin/reviews) - [Rank Math](https://www.g2.com/products/rank-math/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WooCommerce Subscriptions](https://www.g2.com/products/woocommerce-subscriptions/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews) ## Cloudways Features **Functionality** - Developer Tools - Automation - Website Staging **Functionality** - Data Migration - Data Variety - Alerts and Logging - Data Replication **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools - Remote Access/Control - Third-Party Integration - CMS Integration - Website Hosting - Configuration Management - Data Storage Management - Performance Management - SSL Security **Development** - Application Deployment - Custom Development - Development Environment - Multiple Programming Languages Supported - Testing - Integrated Development Environment - Collaboration Tools - Social Media Integration - Agile Methodologies - Software Development **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Management** - Backup and Recovery - Integration Variety - Access and Security - Real time Monitoring **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Additional Functionality** - Generative AI - Virtual Server - Reporting/Analytics - Mail Server Monitoring - Access Controls/Permissions - Resource Optimization - Dashboard - Role-Based Permissions - Control Panel - Monitoring - Backup and Recovery - Uptime Reporting - Bandwidth Monitoring - Server Monitoring - Alerts/Notifications - Resource Allocation & Planning - AI Copilot - Real-Time Updates - Load Balancing - Dedicated Virtual Resources **Database** - Database Management - Analytics - Auto Scaling - Backup / Recovery - Storage - Project Management - Email Management - Design Management - Lifecycle Management - Deployment Management - Workflow Management - Application Management - Purchase Order Management - HR Management - User Management **Support** - CMS Variety - Multi-CMS Support - Compliance **Security** - Data Protection **Free Resources** - Email - Domain - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Infrastructure** - Networking - Virtual Machines - Security - Activity Tracking **Agentic AI - Cloud Migration** - Autonomous Task Execution - Multi-step Planning - Decision Making **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Monitoring - Customizable Templates - Cloud Computing - Generative AI - Version Control - Customizable Reports - Approval Process Control - Real-Time Reporting - Web Forms - Inventory Tracking - ERP integration - CRM - Customizable Fields - Data Connectors - Third-Party Integrations - Active Directory Integration - Graphical User Interface - Real-Time Data - For Developers - Reporting & Statistics - Single Sign On - Mobile Access - Accounting Integration - Drag & Drop - AI Copilot - API - Configurable Workflow - Activity Dashboard - Projections ## Top Cloudways Alternatives - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (813 reviews) - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (299 reviews) - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,617 reviews)