---
title: Cloudways Reviews
meta_title: 'Cloudways Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1131 reviews by the users' company size, role or industry
  to find out how Cloudways works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 1131
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Web Hosting
  url: https://www.g2.com/categories/web-hosting
---

# Cloudways Reviews
**Vendor:** DigitalOcean  
**Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,131
## About Cloudways
Cloudways is a managed web hosting provider that frees businesses from hosting &amp; server management with its two unique managed hosting solutions: Cloudways Flexible &amp; Cloudways Autonomous. Over 100,000 digital agencies, e-commerce businesses, and SMBs trust Cloudways to host their websites across 50+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, Laravel, and more. You can also choose server specifications and configure the flexible platform to fit your operational requirements and business processes. With our pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Cloudways Autonomous in complement &amp; contrast is a hands-off managed WordPress solution with built-in autoscaling. It is built on Kubernetes using Google&#39;s C2 machines with integrated enterprise CDN, database caching, and unlimited PHP workers. This unique yet powerful managed experience takes infrastructure and traffic management completely out of the way so businesses can focus on growth without the technical overhead. Both solutions are backed by Cloudways&#39; exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed. Join the 100,000+ businesses worldwide who trust Cloudways for their undisrupted online presence &amp; experience the simplicity and power of managed cloud hosting today.



## Cloudways Pros & Cons
**What users like:**

- Users love the **easy-to-use dashboard** of Cloudways, which simplifies server integration and enhances overall experience. (151 reviews)
- Users commend **quick and helpful customer support** from Cloudways, enhancing their overall hosting experience and satisfaction. (122 reviews)
- Users love the **easy setup** of Cloudways, making cloud hosting accessible for beginners without technical expertise. (93 reviews)
- Users commend the **exceptional reliability** of Cloudways, appreciating fast load times and effortless server management. (76 reviews)
- Users highlight the **incredibly helpful support** of Cloudways, making technical challenges manageable and enhancing overall user experience. (72 reviews)
- 24/7 Support (56 reviews)
- Performance Speed (56 reviews)
- User-Friendly Interface (48 reviews)
- Cloud Services (46 reviews)
- User-Friendliness (45 reviews)

**What users dislike:**

- Users find Cloudways&#39; prices to be **expensive** , making it a less appealing option compared to alternatives. (51 reviews)
- Users feel the **pricing issues** make Cloudways more expensive than other hosting providers, impacting overall value perception. (44 reviews)
- Users express frustration over **poor customer support** , citing unresolved issues and lack of timely communication from Cloudways. (29 reviews)
- Users find the lack of **built-in email hosting** frustrating, as it necessitates an additional service and expense. (27 reviews)
- Users find the **learning curve steep** , struggling with an unintuitive dashboard and unfamiliar terminology compared to other services. (27 reviews)
- Users experience a **poor user experience** with Cloudways due to clunky navigation and slow customer support. (23 reviews)
- High Pricing (21 reviews)
- Users express concerns about **hosting issues** , especially with inadequate email support and limited DNS services. (19 reviews)
- Complex Usability (18 reviews)
- Missing Features (17 reviews)

## Cloudways Reviews
  ### 1. Awesome Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eli S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2023

**What do you like best about Cloudways?**

Love the interface and the customization you can have for your servers.

**What do you dislike about Cloudways?**

There is no file manager on the platform

**What problems is Cloudways solving and how is that benefiting you?**

It's very easy to explain to clients that they don't have to pay any yearly fees. They love the fact that its pay as you go.

  ### 2. Quite easy to use hosting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Volodia Kiril B. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about Cloudways?**

A large number of necessary functions presented in a simple interface. It is easy to launch the application and configure the server for it.

**What do you dislike about Cloudways?**

Not very intuitive interface, which is often confusing. No possibility to integrate some useful services.

**What problems is Cloudways solving and how is that benefiting you?**

The entire server setup and application launch are very simple and quite fast. This saves space for manual adjustments.

  ### 3. One of the best hosting service provider.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Cloudways?**

I've been using Cloudways for over 4 years. I host my website and the client websites, I maintain. The add-ons (CDN, Email Accounts, Security) Cloudways offer is outstanding and it's easy to implement. Support and server performance are top-notch and couldn't ask for more.

**What do you dislike about Cloudways?**

Trying to find it for the past 4 years. Once I come across something that I don't like, I'll come back and update the review.

**What problems is Cloudways solving and how is that benefiting you?**

Easy to manage everything and if required even clients can have access to their site dashboard.

  ### 4. Autonomus WordPress Vulnerability Scanner Feature

**Rating:** 4.5/5.0 stars

**Reviewed by:** danish k. | Digital Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about Cloudways?**

Autonomous With cloudways Varnish Compatibility On Wordpress, Magento 2, And intelligent caching solution. Cloudways WordPress Vulnerability Scanner Save My Website from Hacking.

Cloudways WordPress Vulnerability Scanner Integration with Autonomus Feature for Automatic Enhance Server Security.

My professional expirance with Cloudways hosting:  Using Wordpress Vulnerability Scanner for Remove Bug and malware from my hacked website and Make Secure.

**What do you dislike about Cloudways?**

No Big Issue, But One issue Cause By SSL" HTTPS" Error and Dashboard Menu Navigation not Simple for Use.

**What problems is Cloudways solving and how is that benefiting you?**

WordPress Vulnerability Scanner Remove Malware and Viruses.
cloudways Autonomous Feature Enhance SERVER Security and Make it's Safe for Use.

Autonomous Handle all Upcoming Update.

  ### 5. It is fast and reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruth E. | Head Marketing, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2024

**What do you like best about Cloudways?**

I like the integration of cloudways with cloud tools like AWS, Google cloud, where they also provide enough RSAM, Storage at a good price.

**What do you dislike about Cloudways?**

To use this tool you need to have tecnical skills, where you do not havew techbical skills, you need to hire someone which may cost a lot fo money.

**What problems is Cloudways solving and how is that benefiting you?**

We are using it to keep our website and application running smoothly and also managing our DNS at a fiar pricing. Since it is cheap and secure, it is helping us not to ver spend on software.

  ### 6. The best hosting service provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** Venkatesh P. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2024

**What do you like best about Cloudways?**

It is user-friendly. Expert support team with full day access. It has good amount of features which makes the users to easily implement the cloud ways in day to day operations.

**What do you dislike about Cloudways?**

There is nothing much to dislike so far.

**What problems is Cloudways solving and how is that benefiting you?**

Improving website speed by adding security

  ### 7. Easy to use and deploy the tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Atim M. | Software Engineer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2024

**What do you like best about Cloudways?**

I like the allocation of maximum storage limit and enough RAM to host any size of the project without hitting the Cap, Easy to integrate the CDN and cache to handle high traffics without slowing the website

**What do you dislike about Cloudways?**

Hosting emails is an addon from third party which comes at another cost, making the whole using of cloudways for business  hosting more expensive

**What problems is Cloudways solving and how is that benefiting you?**

Majorly we are using this for our WordPress Hosting because of its scalability and security that it offers our websites more security and performance

  ### 8. Cloud Hosting with great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2024

**What do you like best about Cloudways?**

We can take advantage of everything Cloud Hosting offers, with the knowledge that we have help at hand.

**What do you dislike about Cloudways?**

The AI chat is a little off-putting at first, but it was helpful in some instances. However, if you want more support after the AI answers, it's very easy to get talking to a human.

**What problems is Cloudways solving and how is that benefiting you?**

We have technical knowledge, but not enough to properly manage Cloud Hosting. So to find a team that will help out is very useful.

  ### 9. Great Customer Support from Cloudways

**Rating:** 5.0/5.0 stars

**Reviewed by:** RAGHUVEER S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2023

**What do you like best about Cloudways?**

Cloudways' most important benefit is its user-friendly control panel which is easy to use and implement. It doesn't require much technical know-how to work with its platform.

Also, the best about Cloudways is that it provides a range of reliable cloud vendors, like Amazon Web Services (AWS), Google Cloud, and DigitalOcean. This versatility allows individuals to select the cloud infrastructure that is best suited to their particular needs. Cloudways provides a great 24/7 Customer support

**What do you dislike about Cloudways?**

Although Cloudways' pricing is competitive, it might not be the most budget-friendly choice for small sites or personal assignments. Individuals need to consider their hosting budget and prerequisites. Cloudways concentrates on web hosting, however, it doesn't provide email hosting. Individuals might need to find independent email hosting options, which may be less hassle-free.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways is a trustworthy as well as user-friendly managed cloud hosting program that helps us easily manage the servers for our site. It helps us boost the speed of our site to a great level as compared to shared hosting, which we used earlier. Cloudways helps us in reducing the bounce rate of our site and increases the ROI of our digital marketing campaign.

  ### 10. Autonomous for Business Growth Potential

**Rating:** 4.5/5.0 stars

**Reviewed by:** leilani l. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Cloudways?**

Cloudways Autonomous, now in General Availability, is a game-changer for businesses, offering a fully hands-off and truly autoscaling WordPress hosting solution. The highlight features include autoscaling and high availability, showcasing its commitment to providing a seamless experience for exponential business growth.

Professional expirance with autonomus in involing Setup everything for Automanage.

**What do you dislike about Cloudways?**

One downside is the limitation in the number of data centers. More data centers would enhance the platform's flexibility.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways Autonomous introduces a revolutionary autoscaling and high availability solution built on Kubernetes. This not only ensures a super-fast experience for customers but also liberates businesses from concerns about traffic spikes and server scaling.

  ### 11. Great hosting platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anca M. | Freelance Photographer & Videographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2024

**What do you like best about Cloudways?**

The interface is very user friendly, allowing me to navigate easily to what I need. I had to reach out to the Customer Support team a couple of times whilst setting up my new website and they were extremely quick to reply and assist. Plus, having a hosting platform for the WordPress site, has done wonders for my SEO already (moved over from Wix).

**What do you dislike about Cloudways?**

I can't fault it - maybe the fact that payment is in USD only; it would be great to have options for other currencies too.

**What problems is Cloudways solving and how is that benefiting you?**

SEO is much better now that I have a Wordpress website

  ### 12. Good value for a perfect product/ service

**Rating:** 5.0/5.0 stars

**Reviewed by:** João  M. | Marketing Project Manager/ Freelancer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Cloudways?**

The "bang for bucks" is my main focus and this is what Cloudways deliver. Easy to use, easy to implement and integration friendly is a bonus.

**What do you dislike about Cloudways?**

Cannot find one, really. Quite happy with Cloudways

**What problems is Cloudways solving and how is that benefiting you?**

Price and relyablility

  ### 13. Cloudways Security Essentials

**Rating:** 5.0/5.0 stars

**Reviewed by:** Himanshu  P. | IT Recruiter , Staffing and Recruiting, Enterprise (> 1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Cloudways?**

I like Cloudways because it makes hosting websites easy, even if you're not a tech expert. You can pick different cloud providers and adjust as your business grows. It offers safeguards for websites and applications

**What do you dislike about Cloudways?**

It can be difficult to set up if you're new to cloud hosting.

**What problems is Cloudways solving and how is that benefiting you?**

It simplifies hosting websites by managing servers for you. It makes deploying and scaling websites easy, ensuring smooth performance without requiring technical expertise.

  ### 14. Fast and Reliable Hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2024

**What do you like best about Cloudways?**

Servers are very fast, Live chat is very helpful with all my questions, and the ability to choose different data centers (AWS, Vultr), You also can get cheaper Cloudflare enterprise and free Object Cache Pro.

**What do you dislike about Cloudways?**

The dashboard but that's just me, server dashboard could be more streamlined.

**What problems is Cloudways solving and how is that benefiting you?**

Fast Servers for my clients from deployment

  ### 15. Migrating websites and application is spontenously done well.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Cloudways?**

The software encourages team work by providing a portal for filling in team memebers. 
I like the Unlimitted storage, Email management and the ease to acces and manage

**What do you dislike about Cloudways?**

Updated payment details delay to deflect in the portal and this affects the planning and finance team  of the company in their actiites

**What problems is Cloudways solving and how is that benefiting you?**

now host morethan one website or application through their faeture fof shared servers. The unlimitted storage provided and RAM has helped  to increase theloading speed of my application website

  ### 16. Fast and secure deployment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mate S. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about Cloudways?**

Its webgui /ui, its cool that every buton creates / replaces a complex linux command.

**What do you dislike about Cloudways?**

Sometimes things are different between staged and live aps

**What problems is Cloudways solving and how is that benefiting you?**

Chace management, staging, domain certs, url rewrites

  ### 17. Best hosting!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michaela B. | Cashier, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Cloudways?**

I love how they respond very quickly to my questions when I need help and are able to help me understand the back end must better for what I need

**What do you dislike about Cloudways?**

I wish they did a yearly subscription and monthly to make it easier for all users to pick from what they would like to pay

**What problems is Cloudways solving and how is that benefiting you?**

Well they are offering hosting for my word press site and I love how easy the design is.

  ### 18. Cloudways has been great value for the price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taylor W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2024

**What do you like best about Cloudways?**

I like the different options  (Digital Ocean, AWS, etc) as well as some of the features like regular backups and support has been great.

**What do you dislike about Cloudways?**

Generally, I've been very pleased with the documentation, but there were a few answers I had a hard time finding.

**What problems is Cloudways solving and how is that benefiting you?**

Scalable hosting with a helpful dashboard making it easy to manage everything.

  ### 19. Even As a Newbie I Can Use This

**Rating:** 5.0/5.0 stars

**Reviewed by:** Des D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Cloudways?**

I was somewhat terrified when a colleague recommended  that I purchase a server, with Cloudways, all by myself.  It was an alien landscape for me but Cloudways made it easy.

There is an abundance of online help, and explainers, to take someone with limited knowledge through the process of adding a domain and website to the server.  Support was available on the very rare occasion when I floundered.  Even setting up an email (using Rackspace) was plain sailing.

My Developers found it easy to get access and the service has been robust and consistent with no downtime or other issues.

Cloudways' own staff kicked in to help when there was a server change.  This was done in a way that was considerate of my time and finances.

Overall a great experience that has added to my confidence and knowledge.

Maybe all managed server suppliers are this good but I have no intention of finding out

**What do you dislike about Cloudways?**

Cloudways are the only supplier of this service that I have used and I can find no fault

**What problems is Cloudways solving and how is that benefiting you?**

Quality hosting for a website with an SQL database.  They were recommended to me by a person who knows the products on offer.  Easy to use with no downtime.

  ### 20. One of the best around

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahmoud M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about Cloudways?**

Makes it easy for anyone to deploy their apps using cloud hosting services. I have been using cloudways since 2016 and it's perfect.
Their customer support is amazing and always there to help you.

**What do you dislike about Cloudways?**

The only thing I would complain about is that they don't allow sudo access to the servers which we are using. Which is due to security measures by cloudways.

**What problems is Cloudways solving and how is that benefiting you?**

Easier than using the regular cloud hosting services

  ### 21. The best hosting platform for our WordPress site

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simone S. | Freelance Video Editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2024

**What do you like best about Cloudways?**

Our site has not been down ever since we moved to Cloudways—easy usage of the backend. Amazing customer service. We integrate our WordPress from a previous hosting platform using the free migration.

**What do you dislike about Cloudways?**

Maybe not having the the domain hosting so we cannot have our domain here

**What problems is Cloudways solving and how is that benefiting you?**

Fast and reliable hosting platform. Our website has not been down ever since we moved to Cloudways. Excelente customer support compared with the previous platform we used.

  ### 22. Aweome experience with customer service and hosting requirements!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Cloudways?**

Cloudways provides unparalleled customer service. Whenever I encounter hosting issues, their support team promptly resolves them without hesitation. They go above and beyond to assist, regardless of the complexity of the problem. Their dedication to customer satisfaction truly sets them apart.

**What do you dislike about Cloudways?**

While Cloudways excels in customer service, offering assistance for plugin-related queries would be a valuable addition, enhancing the overall user experience. Additionally, addressing pricing concerns, particularly for higher performance upgrades, could make their services more accessible to a wider range of users like me.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways consistently delivers a smooth hosting experience, as I rarely encounter any issues with their platform. However, since I haven't experienced any hosting problems myself, I can't speak to how effectively they address potential issues that may arise for other users.

  ### 23. Cloudways is a Topnotch Cloud Server Provider at the best prices

**Rating:** 4.5/5.0 stars

**Reviewed by:** DEEWAN S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about Cloudways?**

The best I like about Cloudways is that it provides managed cloud hosting from various well-known cloud companies, like AWS, Google Cloud, and DigitalOcean. Their pricing structure is very cost-effective anyone can afford this easily. Customer support provided by Cloudways is great, they are always available to help their customer all the time. We frequently use the digital ocean server within this platform whose features are great and provide high performance in terms of speed. The integration of the servers with the domain name is a very simple and easy method.

**What do you dislike about Cloudways?**

The thing I dislike is that new users might need some technical knowledge to completely work with this platform, some of the more technical features, which could be difficult for novices.

**What problems is Cloudways solving and how is that benefiting you?**

With the use of Cloudways, we noticed a good improvement in the speed of the site as it provided some good features like caching, CDN, and optimized server settings for better performance. Cloudways makes it possible for users to rapidly scale their hosting resources as their site or application expands. This simply means they do not have to be worried about outgrowing their hosting provider or dealing with complicated migration operations.

  ### 24. Cloudways Autonomous just works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ulfat A. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about Cloudways?**

It is very straightforward to deploy your wordpress website. It contains all the necessary tooling and automation. I have been using Cloudways Autonomous for my online educational platform based on wordpress. It scales very well under high load. I did load testing by myself using locust library.

**What do you dislike about Cloudways?**

I would like to have more comprehensive  traffic analysis that gives better insights.

**What problems is Cloudways solving and how is that benefiting you?**

It is solving the scale and administration problems. I don't have to worry about scalability and monitoring.

  ### 25. An affordable fast web host

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew C. | Founder &amp; WordPress Infrastructure Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Cloudways?**

The value of what you get for the price is among the best I've been able to find online. I've been moving all of my clients over and so far it's been a great experience. Adding new servers or applications is a breeze. Also, I'm able to dial in the exact server specs I need without having to overpay for a plan that doesn't fit my needs.

**What do you dislike about Cloudways?**

Any update to the server settings on the Cloudways dashboard seems to take longer than it should. And while it's in the process of updating you can't do anything else, so you just have to wait until its done.

**What problems is Cloudways solving and how is that benefiting you?**

Having affordable scalable hosting.

  ### 26. A few hiccups but all in all, great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 04, 2024

**What do you like best about Cloudways?**

Cloudways support is easy to contact. The admin interface is clean and easy to navigate. Migrating our data over was a snap. It was easy to scale up our server when we needed to.

**What do you dislike about Cloudways?**

Cloudways does not offer reserved IP addresses, which can cause major DNS headaches.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways handles security and server customizations for the best performance.

  ### 27. The perfect hosting solution for those who just don't get cloud computing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allan K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2024

**What do you like best about Cloudways?**

Hands down the best part of Cloudways is the Cupertino level of thought in the user interface. It is intuitive and friendly. The amount of features that are packed into an affordable, scalable hosting platform is staggering.

**What do you dislike about Cloudways?**

I wish I could use ONE single email sign on to controll all the accounts I need to access. I have my own server and I cannot use this email to sign on as a collaborator to client owned servers.

**What problems is Cloudways solving and how is that benefiting you?**

Allowing me to host development websites in a managable way. Integrating caching, GIT, staging/production managment, and hosting environement variables/settings/limits.

  ### 28. Smooth experiences

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luca C. | Head of Innovation, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about Cloudways?**

We not use very complex services but the initial setup was particularly easy. User interfaces are incredibily good.

**What do you dislike about Cloudways?**

I've been using the service for 16 months approximatively and so far  I haven't found anything to dislike about Cloudways

**What problems is Cloudways solving and how is that benefiting you?**

Easy to use at a reasonable price

  ### 29. The service is a ten out of ten, but the people make it the best service out there!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about Cloudways?**

Very easy and simple to use, but the people who work there make it the best service there is. What you need is good troubleshooting (for any service), these guys are better at it than anyone else. 

Give them a try, you won't regret it.

**What do you dislike about Cloudways?**

No downsides so far, sometimes they rely on third parties, maybe when they don't have full control. Since basically anyone else out there doesn't match their support in my opinion.

**What problems is Cloudways solving and how is that benefiting you?**

Everything we need is solved proactively.

  ### 30. Hosting Has Never Been Better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2023

**What do you like best about Cloudways?**

We are able to spin up a WordPress server in minutes. We can customize each WordPress server to the needs of the client. We can scale and add resources very quickly or instantly in some cases. We can report on server health. WordPress instance is usually very fast - faster than previous server environments. Migration to a Cloudways server is very quick and easy with their plugin. Support and documentation is top notch.

**What do you dislike about Cloudways?**

The email option with Elastic could be improved - albeit it still works well when it's setup properly. I'd like to see more pre-approved add-ons like reporting, site analysis, and potentially auto-AI server optimization. I think the cost for auto-update plugins is a little expensive but it is worth it for certain clients, but not all.

**What problems is Cloudways solving and how is that benefiting you?**

Am able to host multiple clients while adding individual resources to them in a cost effective way.

  ### 31. Best Priced Website Hosting Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clayton C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about Cloudways?**

The hosting costs are very low and the performance is very high.

**What do you dislike about Cloudways?**

It's very minor but would like to be able to access and filter reports for specific error codes like 504.

**What problems is Cloudways solving and how is that benefiting you?**

Prior to Cloudways, we were with WP Engine and constantly having website 504 errors and the price went up to $500 per month whereas Cloudways has eliminated the 504 errors and we pay less than $100 per month.

  ### 32. just happy. things work.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Timo D. | Senior strategy consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Cloudways?**

its simplicity for average users, but the options they have for experts are also nice

**What do you dislike about Cloudways?**

making a good backup of my website is hard (as a beginner)

**What problems is Cloudways solving and how is that benefiting you?**

it hosts my website.

  ### 33. "Cloudways Meets Web Hosting Requirements "

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joviah K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2024

**What do you like best about Cloudways?**

It's easy to implement because it combines hosting and migration of WP websites, autoscaling are speedy. This allows cloud computing services flexible, and great performance in websites.

**What do you dislike about Cloudways?**

Cloudways doesn't support email hosting services to servers directly instead, they have another add-ons which require extra credit for the related services. This annoys because going on extra budget of $1Month.

**What problems is Cloudways solving and how is that benefiting you?**

It's helping me to deploy and manage  web application since it supports all PHP based applications.

  ### 34. Complicated for beginners but pretty helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about Cloudways?**

I like how it's separated into projects. I like the easy request indexing. Most of the help guides and videos have been helpful.

**What do you dislike about Cloudways?**

Some of  the guides weren't super helpful. I get that Cloudways is advanced and not designed for beginners, but I wish I had more videos for beginners who don't know anything.

**What problems is Cloudways solving and how is that benefiting you?**

It has very affordable hosting. I love that it charges perr server or per amount used. Since I want to launch multiple small projects.

  ### 35. best support I experienced, quick and efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** evyatar yair z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Cloudways?**

support and easy to use,
very easy to activate new domain

**What do you dislike about Cloudways?**

the plans are not clear
and no guide how many apps can be at any server

**What problems is Cloudways solving and how is that benefiting you?**

ssl that i couldnt plain in one domain
one of the guys from the support did that for me

  ### 36. Awesome Hosting Service for Wordpress Sites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dipak P. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about Cloudways?**

Cloudways is an outstanding hosting provider that excels in all areas, including speed, security, managed WordPress services, user-friendliness, and customer support.

**What do you dislike about Cloudways?**

It is slightly Costly, but ok with the speed and security.

**What problems is Cloudways solving and how is that benefiting you?**

Its helping to solve critical errors also.

  ### 37. Best decision I've made in 2023

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy B. | Creative Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2024

**What do you like best about Cloudways?**

The level and speed with which support responds and resolves concerns is top-notch. Migrating my sites from my previous host server went incredibly smooth.

**What do you dislike about Cloudways?**

Was a tad confusing (for me) to get set up initially, but after a brief tech support chat, all was good.

**What problems is Cloudways solving and how is that benefiting you?**

I was having uptime and security issues with my last host provider and everything was becoming an a-la-carte issue with billing.  Cloudways made it simple to migrate my sites over, all 17 of them, and their dashboard is actually easier to use than cPanel.

  ### 38. Cloudways offers Reliable and Scalable Web Hosting Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** SUNDER S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2023

**What do you like best about Cloudways?**

The best I like about Cloudways its user-friendliness control panel. Setting up and handling servers and applications is very simple. 
Implementing Cloudways is pretty easy, especially if you're knowledgeable about cloud web hosting techniques. The platform provides a number of one-click installation options for well-known CMS platforms like WordPress, Magento, and Joomla. Cloudways' customer support is outstanding. They provide 24/7 live chat support. Cloudways is ideal for frequent use, specifically if you handle several sites or applications. It's an outstanding option for companies that need consistent uptime and overall performance. Cloudways provides a powerful pair of functions that serve to a wide range of hosting requirements.

**What do you dislike about Cloudways?**

The thing I dont like about Cloudways is that it mainly focuses on web hosting solutions and may not be the best option if you need extensive e-mail hosting solutions. For email hosting we need to use third party email services.

**What problems is Cloudways solving and how is that benefiting you?**

With the use of Cloudways server, we noticed a good increase the site speed and this hleps in lowering the bounce rate and good conversion, it helps us to increase the revenue for our company. Cloudways' user-friendly user interface makes easier the entire process of hosting sites and applications on cloud systems. It removes the requirement for users to have in-depth expertise in server administration, making it an excellent solution for those without technical skills.

  ### 39. Cloudways Provides Professional and Fast Hostin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greg D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Cloudways?**

I register domains on Namecheap and launch Wordpress sites on Cloudways. The process works well and the sites rate as very fast on netspeed. Perfect for agencies.

**What do you dislike about Cloudways?**

The approach is a little different from regular hosting companies. Maybe that is a good thing:-)

**What problems is Cloudways solving and how is that benefiting you?**

I can quickly launch mang websites for low cost and high performance.

  ### 40. Excellent alternative to shared WP hosting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vinod V. | Editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Cloudways?**

Easy to start up and get going. I literally went from 0 sites to 5 in one day. Customer support, when needed, was prompt, helpful, diligent and reliable. Pretty much all the features I'd need in a hosting service are available here.

**What do you dislike about Cloudways?**

No domain management options, and therefore no option to point name servers.

**What problems is Cloudways solving and how is that benefiting you?**

Allows me to set up low-cost hosting, especially useful for low-traffic websites. The scalable platform ensures that I never have to worry about outages.

**Official Response from Marium  Idrees:**

> Hi Vinod! Thank you for sharing your positive experience with Cloudways! We're glad to hear that you found all the features you need in our hosting service. 

We understand your feedback about domain management options and will consider it for future enhancements.

  ### 41. The best hosting provider out there!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about Cloudways?**

The speed of the servers, responsivness support team and user friendlessness of the management panel.

**What do you dislike about Cloudways?**

Nothing noteworthy. Pricing can start to add up if deploying multiple servers.

**What problems is Cloudways solving and how is that benefiting you?**

I've been using Cloudways to host all my websites and client websites for 5+ years.

  ### 42. Great service for hosting laravel applications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jakub V. | .NET C# Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about Cloudways?**

Price/performance/UI - it's amazing if i compare it to heroku! Customer support is also great and helpfull, it's scaleable and you got all logs and monitoring out of the box, create UAT enviorment is also for 1-click. Backup is a must and it's automated with frequency you can setup!

**What do you dislike about Cloudways?**

less configuration for deploying new apps

**What problems is Cloudways solving and how is that benefiting you?**

Hosting my laravel SaaS apps

  ### 43. a full wordpress hosting solution for best performance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Davide T. | Java Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2023

**What do you like best about Cloudways?**

Clouwdways has many useful basic features like git deploy, ssh access, cloudflare integration and everything you need to run a site. The difference is made by their architecture that includes packages like Elasticsearch and expecially Varnish that can speed up the slowest sites, this solved me a lot of problems with bad engineered legacy projects.

**What do you dislike about Cloudways?**

Sometime the first level support is not very satisfiying but this is not much different from other hosting services, so I can't say it is a so bad point. The .bashrc file is not customizable (at least on AWS EC2 instances)

**What problems is Cloudways solving and how is that benefiting you?**

Varnish solved a criticity with a not optimized website. They had WPML+Wordpress+ACF plugins, all together genereted very complex queries that slowed the database and leaded to frequent connection timeout errors with 2 or 3 simultaneous connections.

  ### 44. Super helpful customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wave D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Cloudways?**

I love how responsive the customer service is, and how they add value and help educate me with any issue I have. Highly recommend!

**What do you dislike about Cloudways?**

Not much at all! Only thing is more really time reporting on server status

**What problems is Cloudways solving and how is that benefiting you?**

It's helping me to host clients websites and provide me with passive income.

  ### 45. Hassle-free and clarity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chau N. | Head of Content, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2024

**What do you like best about Cloudways?**

UX is great, no hidden cost, great server quality

**What do you dislike about Cloudways?**

Nothing really. I do like using Cloudways

**What problems is Cloudways solving and how is that benefiting you?**

Create great server to host website

  ### 46. Easy to handle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hania Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Cloudways?**

I like the interface and the help section. It is easy to find out how to do stuff

**What do you dislike about Cloudways?**

the space limit is one feature that I dislike.

**What problems is Cloudways solving and how is that benefiting you?**

I can have multiple site on how server, and multiple users.

  ### 47. its awesome hosting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shubham S. | Freelance Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Cloudways?**

i really like about this is they give unlimited free ssl with unlimited domain

**What do you dislike about Cloudways?**

nothing anyting like that but they can improve chat system more better

**What problems is Cloudways solving and how is that benefiting you?**

the main benefit from this hosting is they always good with hosting speed

  ### 48. Great simple solution for fast managed hosting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2024

**What do you like best about Cloudways?**

Cloudways provides a great interface that is easy to use. I love to be able to setup hosting on Digital Ocean or Amazon without the headache that goes with setting up hosting directly with those services.

**What do you dislike about Cloudways?**

So far there's nothing I've found that I dislike about Cloudways!

**What problems is Cloudways solving and how is that benefiting you?**

Cloudway provides fast hosting for WordPress and Laravel sites, whilst making integrating things like GIT easy

  ### 49. Its a piece of trash.. Never Ever go for this hosting..

**Rating:** 0.0/5.0 stars

**Reviewed by:** Ahmad S. | Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about Cloudways?**

It was a good managment system almost 3 years ago, but it get worse and worse

**What do you dislike about Cloudways?**

Speed of the actions, Even just to perform a single action you have to wait hours. like
adding new application to server
pulling git 
cloning server (it takes almost forever)
support person a non-technical

**What problems is Cloudways solving and how is that benefiting you?**

Frenkly they are just proving a managed hosting service in a cost of doubled as compare to the origanal servers.
But its the slowest web hosting service we have ever used.

**Official Response from Marium  Idrees:**

> Hello Ahmad! Thank you for bringing this matter to our attention and for sharing your feedback regarding your experience with our platform.

We are sorry to hear about your experience and understand your frustration. Our team is investigating your case to ensure that any issues you've faced are promptly addressed. 
Our CS team will contact you shortly to discuss your concerns in detail and work towards improving your experience with Cloudways.

We appreciate your patience and cooperation as we strive to provide the best possible service to all our customers.

  ### 50. Very good and affordable hosting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Javeria F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about Cloudways?**

The easy of automation, price, and support is wonderful.

**What do you dislike about Cloudways?**

Not much, I'll appreciate if customers get discuonts time to time.

**What problems is Cloudways solving and how is that benefiting you?**

Automating the provissioning of new projects instantly helps a lot.


## Cloudways Discussions
  - [How do l move a website created from the Godaddy site builder to Clouways hosting?](https://www.g2.com/discussions/35415-how-do-l-move-a-website-created-from-the-godaddy-site-builder-to-clouways-hosting) - 36 comments, 3 upvotes
  - [how to setup](https://www.g2.com/discussions/how-to-setup) - 4 comments, 1 upvote
  - [How do I get high scores on https://pagespeed.web.dev/](https://www.g2.com/discussions/how-do-i-get-high-scores-on-https-pagespeed-web-dev) - 6 comments, 1 upvote
  - [How do I set up a wildcard DNS for use in Cloudways with a Wordpress multi-site set up [ example mysite.domain.com ] ?](https://www.g2.com/discussions/39348-how-do-i-set-up-a-wildcard-dns-for-use-in-cloudways-with-a-wordpress-multi-site-set-up-example-mysite-domain-com) - 1 comment, 1 upvote
  - [is there any special price for my clients, especially for students in my country](https://www.g2.com/discussions/34929-is-there-any-special-price-for-my-clients-especially-for-students-in-my-country) - 1 comment, 1 upvote

- [View Cloudways pricing details and edition comparison](https://www.g2.com/products/cloudways/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-07-07+15%3A23%3A46+-0500&secure%5Bsession_id%5D=391bd0f7-1bf3-4f7e-9e64-423a79883f8c&secure%5Btoken%5D=018163d8ff43575ebbc6105b8f3f4e54f2f31dcf7039deadc60ebc763dbdb45e&format=llm_user)
## Cloudways Integrations
  - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Bunny CDN](https://www.g2.com/products/bunny-cdn/reviews)
  - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)
  - [Divi](https://www.g2.com/products/divi/reviews)
  - [Elastic Email](https://www.g2.com/products/elastic-email/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [phpMyAdmin](https://www.g2.com/products/phpmyadmin/reviews)
  - [Rank Math](https://www.g2.com/products/rank-math/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews)

## Cloudways Features
**Functionality**
- Developer Tools
- Automation
- Website Staging

**Functionality**
- Data Migration
- Data Variety
- Alerts and Logging
- Data Replication

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Performance - Cloud Web Hosting**
- Caching
- Intuitive Control Panel
- Opering System
- Server Redundancy

**Agentic AI - Virtual Private Servers (VPS)**
- Autonomous Task Execution
- Adaptive Learning
- Decision Making

**Hosting Management**
- Storage Limits
- Bandwidth Allowance
- Email Hosting
- Control Panel Integration
- CMS Support
- Web Framework Support
- E-Commerce Integration
- File Management
- Database Support
- Security Tools

**Development**
- Application Deployment
- Development Tools
- Development Environment
- Language Support
- Testing

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Management**
- Backup and Recovery
- Integration Variety
- Access and Security
- Real time Monitoring

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Support - Cloud Web Hosting**
- Free SSL
- Auto-scaling
- Flexible Pricing - Cloud Web Hosting
- Support

**Database**
- Database Management
- Analytics
- Auto Scaling
- Backup / Recovery
- Storage

**Support**
- CMS Variety
- Multi-CMS Support
- Compliance

**Security**
- Data Protection

**Free Resources**
- Email
- Domain
- SSL Certificates

**Security - Cloud Web Hosting**
- Compliance and Certifications
- Backup
- Data Security

**Infrastructure**
- Networking
- Virtual Machines
- Security

**Agentic AI - Cloud Migration**
- Autonomous Task Execution
- Multi-step Planning
- Decision Making

## Top Cloudways Alternatives
  - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (802 reviews)
  - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (290 reviews)
  - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,554 reviews)

