[ CloudTalk Reviews ](https://www.g2.com/products/cloudtalk/reviews) [ CloudTalk Reviews ](https://www.g2.com/products/cloudtalk/reviews) # CloudTalk Pricing Overview [Editedit](https://my.g2.com/cloudtalk/pricings) Free Trial ## CloudTalk Pricing Key Insights Last updated on Apr 29, 2026 * * * CloudTalk offers **4 pricing editions** , starting at **$25**. CloudTalk pricing tiers are designed to support different usage levels and team sizes. CloudTalk also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the CloudTalk pricing table below to figure out the best fit for your needs. * * * Starter β€” $25 / 1 User Per Year Essential β€” $29 / 1 User Per Year Expert β€” $49 / 1 User Per Year Custom β€” Contact Us / 1 User Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Starter $25.00 1 User Per Year Book a demo Get all the essentials to set up a professional phone system. - Unlimited Calls Across the US πŸ‡ΊπŸ‡Έ and Canada πŸ‡¨πŸ‡¦ - Local numbers in 160+ countries - Desktop apps (Windows, Mac, Linux) + Mobile apps (iOS & Android) - Call recordings, tags, transfers & hold - Core call handling features - Unlimited call history & analytics dashboards - Visual call flow designer with advanced branching options - 24/7 email & live chat support by humans - Ring groups, call queues & queue callback - Click-to-call from your CRM or browser - AI Voice Agents, AI Receptionist & AI Conversation Intelligence as add-ons - Anti-spam number protection & Branded caller ID as add-ons - Number porting & BYOC support - AI Sales Dialer with preview, power & parallel modes as add-on Show More Essential $29.00 1 User Per Year Book a demo Smart routing, integrations and messaging for growing teams. - Unlimited domestic calls across πŸ‡ΊπŸ‡Έ US, πŸ‡¨πŸ‡¦ CA, πŸ‡ͺπŸ‡Ί EU, πŸ‡¬πŸ‡§ UK, & More - Agent & group reporting with unlimited analytics history - 100+ standard CRM, Helpdesk, ATS integrations - International SMS / MMS messages - Concurrent calls - Advanced Workflow Automations (custom syncs, SMS triggers, Slack alerts) - Visual Call Flow Designer with IVR, skill-based, condition-based & time-based routing - Local numbers in 160+ countries - Number porting and BYOC support - 24/7 email & chat human support - Anti-spam number protection and Branded caller ID as add-ons - AI Voice Agents, AI Receptionist & AI Conversation Intelligence as add-ons - Sales Dialer with preview, power & parallel dialing (up to 10 lines) as add-on - APIs & data sync Show More Expert $49.00 1 User Per Year Book a demo Scale your calling with included dialers, real-time analytics and WhatsApp. Includes all features from Essential plan. - Unlimited domestic calls across πŸ‡ΊπŸ‡Έ US, πŸ‡¨πŸ‡¦ CA, πŸ‡ͺπŸ‡Ί EU, πŸ‡¬πŸ‡§ UK & Others - Salesforce Ecosystem integrations - Included Sales dialer with preview and power dialing - VIP Queues - Smart detection of resolved missed calls - Live call monitoring with Listen, Whisper & Call Barging - Single Sign-On (SSO) - Mandatory call tagging - WhatsApp - Real-time analytics, Wallboards & Custom Dashboards - Unlimited concurrent calls & blacklist incoming numbers - Mandatory call tagging - AI Voice Agents, AI Receptionist & AI Conversation Intelligence as add-ons - Parallel Dialer (up to 10 lines) as add-on - 24/7 email, chat & phone human support Show More Custom Contact Us 1 User Book a demo Contact us for tailor-made offer - All Expert features, plus... - Custom onboarding - Unlimited outbound calls (Flat rates) - Enteprise-level security - Developer support - Custom reporting - SLA Show More Choose a package that fits your needs. Three plans β€” Starter ($25/user/month), Essential ($29/user/month), and Expert ($49/user/month) β€” are billed annually with 30%+ savings vs monthly. Every plan unlocks AI Voice Agents, AI Receptionist, AI Conversation Intelligence, AI Sales Dialer as pay-as-you-grow add-ons. Every AI Voice Agents plan includes 50 free minutes of calling. With no hidden fees, no long-term commitments and 14-day free trial, CloudTalk fits the budget of growing SMBs. Compare every feature side-by-side at https://hubs.li/Q04n2fhJ0. Pricing information for CloudTalk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase CloudTalk must be conducted with the seller. All prices shown in USD, billed annually with 30%+ savings vs monthly billing. Expert plan requires a minimum of 3 licenses. Add-ons (AI Sales Dialer, AI Conversation Intelligence, AI Voice Agents, AI Receptionist) are priced separately β€” see the full pricing page for complete details. 14-day free trial available on all plans. Do you have more than 100 agents? Contact our sales team to explore custom plan tailored to your business at https://hubs.li/Q04n2ffh0 Pricing information was last updated on June 30, 2026 Show More ## CloudTalk Pricing FAQs Generated using AI Is CloudTalk free, or does it offer a free trial? CloudTalk does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does CloudTalk cost in 2026? According to G2 data, CloudTalk pricing in 2026 starts at $25.00 and can reach $49.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the CloudTalk's official pricing page for the most current details. Who is CloudTalk pricing best suited for? CloudTalk's pricing is best suited for small to mid-market businesses running outbound sales, customer support, or remote teams needing CRM-integrated calling. G2 reviewers from industries including IT services, consulting, hospitality, marketing, and staffing consistently find strong value at the Essential and Expert tiers. Small businesses benefit from the affordable Lite entry point, while growing teams gravitate toward Essential for integrations with HubSpot and Pipedrive. G2 reviews indicate the Expert tier appeals to mid-market sales teams needing power dialers and Salesforce connectivity. The Custom tier suits enterprise operations requiring flat-rate outbound calling, advanced security, and dedicated developer support across high call volumes. What are the key differences between the free and paid versions of CloudTalk? CloudTalk does not offer a permanent free version, but G2's pricing data for CloudTalk confirms a 14-day free trial is available for evaluation. The entry-level Lite plan at $19/year covers unlimited US and Canada calls, call recording, basic analytics, and 24/7 email and chat support. CloudTalk's Essential tier at $29/year adds third-party integrations, API access, workflow automations, and broader domestic calling across the EU and UK. CloudTalk's Expert plan at $49/year unlocks Salesforce integration, power dialers, live call monitoring, SSO, and WhatsApp. The Custom tier adds enterprise security, custom reporting, and flat-rate unlimited outbound calling, starting at $59/month. Is CloudTalk considered good value for its pricing? CloudTalk is broadly considered good value, particularly for small and mid-market teams. G2 reviewers frequently praise its price-to-quality ratio, with many noting it delivers better call quality and features than pricier competitors like Aircall. Reviewers from IT, consulting, hospitality, and sales industries consistently highlight competitive per-minute rates and CRM integrations as strong value drivers. However, pricing concerns appear repeatedly across G2 reviews, especially from small businesses and solo users who find per-seat costs steep, call credits charged separately from subscriptions, and advanced features locked behind higher tiers. Overall, CloudTalk's pricing earns high satisfaction among growing teams but can feel prohibitive for very small or low-volume users. ## Top-Rated Alternatives [ ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") JustCall 4.3/5(2,388) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,556) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,535) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/cloudtalk/competitors/alternatives) ## CloudTalk Pricing Reviews (2) SM SOFIA VALENTINA M. Administrador TI Mid-Market (51-1000 emp.) 3/22/2026 More Options - - [Respond as CloudTalk](https://www.g2.com/survey_responses/cloudtalk-review-12520787/official_response/new) "Easy to manage & easy to adopt." 5/5 What do you like best about CloudTalk? What I value most is how simple and intuitive the setup is. The call flows, number assignment, and user management are very well handled. Additionally, since it's such an easy-to-understand platform, explaining it to collaborators is quick and uncomplicated, which saves me a lot of time on a daily basis. Review collected by and hosted on G2.com. What do you dislike about CloudTalk? It's not something that affects me directly, but the collaborators do mention it quite frequently. When changing the status from "Idle" to "Online," the app sometimes gets stuck loading and needs to be restarted to work. It's not serious, but there is room for improvement there. Review collected by and hosted on G2.com. What problems is CloudTalk solving and how is that benefiting you? As an administrator, the main problem it solves is the centralized management of communication. Having users, numbers, and configurations in a single panel prevents me from relying on multiple tools or providers. I control everything from one place, which greatly simplifies my daily work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated IZ Ismail Z. Admin Small-Business (50 or fewer emp.) 5/20/2026 More Options - - [Respond as CloudTalk](https://www.g2.com/survey_responses/cloudtalk-review-12845551/official_response/new) "Great App, But Overall Experience Needs Improvement" 2.5/5 What do you like best about CloudTalk? This is an amazing app. I highly recommend it. Review collected by and hosted on G2.com. What do you dislike about CloudTalk? ertain important features are locked behind higher-priced plans, which can make the tool more expensive than expected. Review collected by and hosted on G2.com. What problems is CloudTalk solving and how is that benefiting you? Making it easy to handle and track inbound and outbound calls in one place Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CloudTalk Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall 4.4/5(1,623) [ Compare Now ](https://www.g2.com/compare/aircall-vs-cloudtalk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png "Product Avatar Image") JustCall 4.3/5(2,388) [ Compare Now ](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image") Talkdesk 4.4/5(2,535) [ Compare Now ](https://www.g2.com/compare/cloudtalk-vs-talkdesk) ##### Categories on G2 [ Outbound Call Tracking ](https://www.g2.com/categories/outbound-call-tracking)[ VoIP Providers ](https://www.g2.com/categories/voip-providers)[ Auto Dialer ](https://www.g2.com/categories/auto-dialer) [ Contact Center ](https://www.g2.com/categories/contact-center)[ Call Center Infrastructure (CCI) ](https://www.g2.com/categories/call-center-infrastructure-cci)[ Contact Center Quality Assurance ](https://www.g2.com/categories/contact-center-quality-assurance)[ Contact Center Workforce ](https://www.g2.com/categories/contact-center-workforce)[ Speech Analytics ](https://www.g2.com/categories/speech-analytics)[ Cloud PBX Platforms ](https://www.g2.com/categories/cloud-pbx-platforms) Show More ##### Explore More [ Most effective chatbot solutions for marketing ](https://www.g2.com/discussions/what-are-the-most-effective-chatbot-solutions-for-marketing)[ Leading travel software for company travel planning ](https://www.g2.com/discussions/leading-travel-software-for-company-travel-planning)[ What's the leading collaboration app for remote teams ](https://www.g2.com/discussions/what-s-the-leading-collaboration-app-for-remote-teams) [ Which file recovery software platforms integrate with cloud storage systems while meeting compliance requirements? ](https://www.g2.com/discussions/which-file-recovery-software-platforms-integrate-with-cloud-storage-systems-while-meeting-compliance-requirements)[ What are the top tools for automating brand asset approvals? ](https://www.g2.com/discussions/what-are-the-top-tools-for-automating-brand-asset-approvals)[ Pros and Cons Details ](https://www.g2.com/products/cloudtalk/reviews?qs=pros-and-cons) Show More [ Most effective chatbot solutions for marketing ](https://www.g2.com/discussions/what-are-the-most-effective-chatbot-solutions-for-marketing)[ Leading travel software for company travel planning ](https://www.g2.com/discussions/leading-travel-software-for-company-travel-planning)[ What's the leading collaboration app for remote teams ](https://www.g2.com/discussions/what-s-the-leading-collaboration-app-for-remote-teams) [ Which file recovery software platforms integrate with cloud storage systems while meeting compliance requirements? ](https://www.g2.com/discussions/which-file-recovery-software-platforms-integrate-with-cloud-storage-systems-while-meeting-compliance-requirements)[ What are the top tools for automating brand asset approvals? ](https://www.g2.com/discussions/what-are-the-top-tools-for-automating-brand-asset-approvals)[ Pros and Cons Details ](https://www.g2.com/products/cloudtalk/reviews?qs=pros-and-cons)