# Best VoIP Providers for Small Business ## How Many VoIP Providers Products Does G2 Track? **Total Products under this Category:** 425 ### Category Stats (Aug 2026) - **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Phone2 (+6.03%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank VoIP Providers Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 61,200+ Authentic Reviews - 425+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for VoIP Providers ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=53495&focus%5B%5D=1173&focus%5B%5D=129760&focus%5B%5D=1451753&focus%5B%5D=62716&focus%5B%5D=17446&focus%5B%5D=141649&focus%5B%5D=73205) Highlighted products: Nextiva, RingEX, Quo, Zoom Phone, Crexendo, Telnyx CPaaS, Yeastar P-Series PBX System, and Intermedia Unite. Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=nextiva&focus%5B%5D=ringex&focus%5B%5D=quo-quo&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=crexendo&focus%5B%5D=telnyx-cpaas&focus%5B%5D=yeastar-p-series-pbx-system&focus%5B%5D=intermedia-unite&segment=small-business) **Sponsored** ### Techmode Titanium 3CX Partner | Sapphire Avaya Partner Techmode was founded in 2003 and has been providing businesses the best in business phone systems for over 20 years. From private instance UCaaS to advanced Contact Center solutions, Techmode provides white glove installation and concierge level support to every client. TechmodeGO Collaboration Suite UCaaS Experience seamless collaboration with TechmodeGO’s all-in-one communication platform tailored for your business needs. Contact Center- Techmode offers a variety of Contact Center options to suite any business including Amazon Connect. SMS/MMS Business Texting Single Instance, private, high availability cloud phone systems [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-04T12%3A52%3A49Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1810487&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Fsmall-business%3Fopen_modal_url%3D%252Fproducts%252Fcloudtalk%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fvoip-providers%25252Fsmall-business%2526source%253Dcategory&secure%5Btoken%5D=633e9286f5a4cdccf31997f2863354d80669b9ae6f579a19a99855a660a68b3b&secure%5Burl%5D=https%3A%2F%2Fwww.techmode.com%2Ftechmodego-collaboration-suite%2F%3Futm_source%3DG2%26utm_medium%3DG2%26utm_campaign%3DG2&secure%5Burl_type%5D=custom_url) ### [Nextiva](https://www.g2.com/products/nextiva/reviews) Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,568 #### How Do G2 Users Rate Nextiva? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **Phone Calls:** 9.2/10 (Category avg: 9.1/10) - **VOiP Number:** 9.1/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind Nextiva? - **Seller:** [Nextiva](https://www.g2.com/sellers/nextiva) - **Year Founded:** 2008 - **HQ Location:** Scottsdale, Arizona - **Twitter:** @Nextiva 21,295 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=434d5ec5d0765605afc77e3535fff65d535fb70db670aeec87a896bf2e39e9d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F459293%2F&secure%5Burl_type%5D=linkedin_company_website) 1,564 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Hospital & Health Care, Insurance - **Company Size:** 77% Small, 22% Medium #### What Do G2 Reviewers Say About Nextiva? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **exceptional customer support** from Nextiva, enjoying prompt assistance and seamless account setup. - Users value the **ease of use** of Nextiva, benefiting from a straightforward onboarding and excellent customer support. - Users praise Nextiva for its **excellent customer service** and seamless onboarding experience, making implementation effortless. - Users commend the **easy setup** of Nextiva, appreciating swift implementation and supportive customer service throughout the process. - Users praise **Nextiva's reliability** , highlighted by outstanding customer service and seamless onboarding process. ##### Cons - Users find the **difficult configuration** of Nextiva challenging, complicating setup and management for large teams. - Users find the **complexity of setup and integration** challenging, especially for newcomers to the platform. - Users experience **number issues** with Nextiva, including delays in displaying call information and automatic call declines. - Users find the **complex processes** of setting up Nextiva frustrating, impacting their overall experience negatively. - Users find the **difficult setup** of Nextiva quite challenging and clunky, impacting their initial experience and management. #### What Are Recent G2 Reviews of Nextiva? **["Easy-to-Manage Phone System with Outstanding Support"](https://www.g2.com/survey_responses/nextiva-review-12554662)** **Rating:** 5.0/5.0 stars _— Jerry S._ [Read full review](https://www.g2.com/survey_responses/nextiva-review-12554662) **["Closing in on 3 years and growing with Nextiva leading our coms. #Hazelwood Strong"](https://www.g2.com/survey_responses/nextiva-review-10872941)** **Rating:** 5.0/5.0 stars _— Terri M._ [Read full review](https://www.g2.com/survey_responses/nextiva-review-10872941) #### What Are G2 Users Discussing About Nextiva? - [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) - 2 comments - [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) - 2 comments - [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) - 3 comments - [What are some features of a PBX?](https://www.g2.com/discussions/nextiva-what-are-some-features-of-a-pbx) - 1 comment - [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) - 3 comments ### [RingEX](https://www.g2.com/products/ringex/reviews) WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,385 #### How Do G2 Users Rate RingEX? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **Phone Calls:** 9.1/10 (Category avg: 9.1/10) - **VOiP Number:** 9.0/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind RingEX? - **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral) - **Company Website:** www.ringcentral.com - **Year Founded:** 1999 - **HQ Location:** Belmont, CA - **Twitter:** @RingCentral 61,963 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website) 6,726 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small, 34% Medium #### What Do G2 Reviewers Say About RingEX? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates. - Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction. - Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use. - Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration. - Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences. ##### Cons - Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance. - Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges. - Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience. - Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support. - Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration. #### What Are Recent G2 Reviews of RingEX? **["Stable calls, solid messaging, and AI that actually helps after meetings"](https://www.g2.com/survey_responses/ringex-review-13097268)** **Rating:** 4.5/5.0 stars _— Omar S._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13097268) **["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)** **Rating:** 5.0/5.0 stars _— Aashu J._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13169167) #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) - [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office) ### [Quo](https://www.g2.com/products/quo-quo/reviews) Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. **Average Rating:** 4.7/5.0 **Total Reviews:** 3,373 #### How Do G2 Users Rate Quo? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **Phone Calls:** 9.4/10 (Category avg: 9.1/10) - **VOiP Number:** 9.4/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Quo? - **Seller:** [Quo](https://www.g2.com/sellers/quo) - **Company Website:** www.quo.com - **Year Founded:** 2018 - **HQ Location:** San Francisco, California - **Twitter:** @gowithquo 5,475 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c33883f1b2bed0721a5354265f240bde9e3cffa6b714170289503265f457b6ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28667405%2F&secure%5Burl_type%5D=linkedin_company_website) 52 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Real Estate, Construction - **Company Size:** 92% Small, 7% Medium #### What Do G2 Reviewers Say About Quo? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Quo, enjoying its simple setup and intuitive interface for seamless communication. - Users value the **responsive and helpful customer support** of OpenPhone, making their experience smoother and more efficient. - Users are thrilled with Quo's **wide range of essential features** that enhance business operations and client service. - Users find the **easy setup** of Quo immensely beneficial, enabling seamless transitions and efficient daily operations. - Users appreciate the **call recording and transcription features** in Quo, making conversations easier to manage and review. ##### Cons - Users experience **connection issues** with Quo, including missed calls and headset connectivity problems. - Users experience **call disconnections** and delays in notifications, impacting the clarity of their communication. - Users express concerns over the **high cost** and unclear pricing structure, leading to frustrating billing experiences. - Users report **call issues** with Quo, including ghost calls and persistent call notifications after finishing calls. - Users have reported **delays** in support response times and payment processing, impacting their overall experience with Quo. #### What Are Recent G2 Reviews of Quo? **["Quo Helps Me Run My Business More Efficiently"](https://www.g2.com/survey_responses/quo-review-12963226)** **Rating:** 5.0/5.0 stars _— Darshell H._ [Read full review](https://www.g2.com/survey_responses/quo-review-12963226) **["Easy, Professional Call and Text Management for Small Businesses"](https://www.g2.com/survey_responses/quo-review-13095748)** **Rating:** 5.0/5.0 stars _— Aaron C._ [Read full review](https://www.g2.com/survey_responses/quo-review-13095748) #### What Are G2 Users Discussing About Quo? - [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) - 4 comments - [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) - 26 comments - [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) - 11 comments - [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) - 3 comments ### [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP. AI-first highlights: AI Concierge\* Real-time and post-call summaries Voicemail prioritization and task extraction Ask AI Companion for instant answers during or after calls Team SMS summaries in Power Pack\* Zoom Phone connects your teams and your customers in one seamless, AI-first experience. \*Available for an add-on cost. **Average Rating:** 4.6/5.0 **Total Reviews:** 2,631 #### How Do G2 Users Rate Zoom Phone? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10) - **Phone Calls:** 9.1/10 (Category avg: 9.1/10) - **VOiP Number:** 8.8/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind Zoom Phone? - **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) - **Company Website:** www.zoom.com - **Year Founded:** 2011 - **HQ Location:** San Jose, CA - **Twitter:** @zoom 1,042,714 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website) 13,494 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, President - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 50% Small, 32% Medium #### What Do G2 Reviewers Say About Zoom Phone? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **intuitive interface** of Zoom Phone, making meetings and calls seamless across all devices. - Users value the **video conferencing quality** of Zoom Phone, enhancing communication and connection across timezones. - Users value the **reliable call quality** of Zoom Phone, enhancing communication efficiency and supporting remote work seamlessly. - Users value the **easy communication** facilitated by Zoom Phone, ensuring seamless connectivity with their teams anywhere. - Users love the **excellent video quality** of Zoom Phone, enhancing their meeting experiences with clarity and ease. ##### Cons - Users find some **limited features** in Zoom Phone, particularly in advanced calling options and international texting. - Users express frustration with the **intrusive AI features** of Zoom Phone, feeling it negatively impacts their experience. - Users experience frequent **meeting issues** such as lags and connection problems, particularly on the mobile app. - Users report **missing features** in Zoom Phone, facing challenges with support, reporting, and feature management after updates. - Users face frequent **connection issues** with Zoom Phone, leading to dropped calls and difficulties during meetings. #### What Are Recent G2 Reviews of Zoom Phone? **["Convenient All-in-One Calling with Smooth Forwarding, Voicemail, and SMS"](https://www.g2.com/survey_responses/zoom-phone-review-12923372)** **Rating:** 4.5/5.0 stars _— Nitin V._ [Read full review](https://www.g2.com/survey_responses/zoom-phone-review-12923372) **["Seamless Integration, Reliable Cloud Phone Solution"](https://www.g2.com/survey_responses/zoom-phone-review-12110885)** **Rating:** 4.0/5.0 stars _— AAYUSH A._ [Read full review](https://www.g2.com/survey_responses/zoom-phone-review-12110885) ### [Crexendo](https://www.g2.com/products/crexendo/reviews) Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device. **Average Rating:** 4.9/5.0 **Total Reviews:** 351 #### How Do G2 Users Rate Crexendo? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10) - **Phone Calls:** 9.9/10 (Category avg: 9.1/10) - **VOiP Number:** 9.6/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Crexendo? - **Seller:** [Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions) - **Company Website:** www.crexendo.com - **Year Founded:** 1995 - **HQ Location:** Tempe, Arizona - **Twitter:** @Crexendo 3,287 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b7fe68ed8dcf618608c16c6d6eceffa831d750723212d74dccb8754744cc96f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrexendo-business-solutions%2F&secure%5Burl_type%5D=linkedin_company_website) 155 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Non-Profit Organization Management, Construction - **Company Size:** 77% Small, 21% Medium #### What Do G2 Reviewers Say About Crexendo? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **exceptional customer support** provided by Crexendo, making the setup process seamless and easy. - Users commend Crexendo for its **exceptional support and user-friendly service** , making transitions and management seamless across locations. - Users commend the **exceptional customer service** at Crexendo, highlighting support that is responsive, helpful, and knowledgeable. - Users find Crexendo’s service to be **extremely easy to use** , making transitions and setups seamless and stress-free. - Users appreciate the **easy setup** of Crexendo, highlighting hassle-free transitions and supportive customer service throughout. ##### Cons - Users report experiencing **technical call issues** with Crexendo, especially during internet outages, affecting communication reliability. - Users find the **complex processes** of Crexendo challenging, often requiring IT support for setup and troubleshooting. - Users find that **customer service can be difficult to reach** , complicating their experience when seeking assistance. - Users find **difficult navigation** in the Crexendo app, impacting efficiency and making it challenging to utilize features effectively. - Users are frustrated by the **overwhelming number of spam calls** and issues with caller ID affecting communications. #### What Are Recent G2 Reviews of Crexendo? **["Reliable Global Calling with a Simple, Centralized Dashboard"](https://www.g2.com/survey_responses/crexendo-review-12951714)** **Rating:** 4.5/5.0 stars _— Luciana S._ [Read full review](https://www.g2.com/survey_responses/crexendo-review-12951714) **["Smooth Setup and Fast, Attentive Support from Carol Kloss and Romina Bonaobra"](https://www.g2.com/survey_responses/crexendo-review-13061620)** **Rating:** 5.0/5.0 stars _— \*Arrow R._ [Read full review](https://www.g2.com/survey_responses/crexendo-review-13061620) #### What Are G2 Users Discussing About Crexendo? - [What is Crexendo used for?](https://www.g2.com/discussions/what-is-crexendo-used-for) - 2 comments ### [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) Telnyx is the only communications and connectivity platform that combines carrier-owned global communications, programmable APIs, voice AI agents, and edge compute under one roof. Through the Telnyx portal and APIs, teams can provision global numbers in many countries, run SIP trunking with HD voice over a private backbone, and build contact center workflows on the Voice API. Add SMS, MMS, RCS, and WhatsApp messaging and calling, all on the same carrier-owned network, and layer in AI-powered voice agents without wiring together separate vendors. Unlike many CPaaS providers, Telnyx owns the network and delivers the full stack as one system. Whether you're enhancing customer support, automating outbound calls, or embedding voice AI into your product, Telnyx makes it easy to launch and scale with confidence. With direct carrier status and telecom licenses in 35+ countries, PSTN replacement in 50+ countries and local calling in 130+ countries, you get carrier-grade reliability without piecing together multiple providers. And with SOC 2 Type II, PCI, and GDPR compliance built into the platform, you're not sacrificing security or auditability for scale. Every customer gets 24/7 support on every tier, backed by in-house engineering expertise, configuration management, enterprise-grade security, fraud detection, and migration support. Telnyx gives businesses one platform, one provider, and one support team for global communications and real-time AI. **Average Rating:** 4.7/5.0 **Total Reviews:** 508 #### How Do G2 Users Rate Telnyx CPaaS? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10) - **Phone Calls:** 9.6/10 (Category avg: 9.1/10) - **VOiP Number:** 9.5/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 8.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Telnyx CPaaS? - **Seller:** [Telnyx](https://www.g2.com/sellers/telnyx) - **Company Website:** www.telnyx.com - **Year Founded:** 2009 - **HQ Location:** Austin, Texas, United States - **Twitter:** @telnyx 4,414 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d31f8e5af3824ee9e0aa866f1fdccee2b6e67c6070b5ba3e51fb47c00e12606&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3349412%2F&secure%5Burl_type%5D=linkedin_company_website) 387 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Owner - **Top Industries:** Telecommunications, Information Technology and Services - **Company Size:** 81% Small, 16% Medium #### What Do G2 Reviewers Say About Telnyx CPaaS? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **exceptional customer support** of Telnyx CPaaS, which helps them navigate and utilize the platform effectively. - Users find Telnyx CPaaS to be a **user-friendly platform** with excellent support and easy API integration. - Users appreciate the **easy setup** of Telnyx CPaaS, enabling smooth deployment and integration with existing systems. - Users praise the **excellent customer support** of Telnyx, consistently providing responsive and effective assistance as needs grow. - Users highlight the **easy integration** of Telnyx CPaaS, appreciating its reliable and seamless setup for communication needs. ##### Cons - Users find the **verification processes complex** , often leading to confusion and reliance on support for assistance. - Users express frustration over the **high costs** associated with Telnyx, impacting accessibility and customer service experiences. - Users express frustration with **unresponsive customer service** , reporting delays and lack of meaningful support for urgent issues. - Users experience **long waiting times** for support, struggling to get timely assistance and account verification for Telnyx CPaaS. - Users face challenges due to **poor documentation** , leading to frustration and increased reliance on support for troubleshooting. #### What Are Recent G2 Reviews of Telnyx CPaaS? **["Outstanding Highly Recommend"](https://www.g2.com/survey_responses/telnyx-cpaas-review-12031998)** **Rating:** 4.0/5.0 stars _— Naod D._ [Read full review](https://www.g2.com/survey_responses/telnyx-cpaas-review-12031998) **["Telnyx Delivers Reliable, High-Performance Calling with Flexible, Well-Documented APIs"](https://www.g2.com/survey_responses/telnyx-cpaas-review-12678607)** **Rating:** 5.0/5.0 stars _— Jon B._ [Read full review](https://www.g2.com/survey_responses/telnyx-cpaas-review-12678607) #### What Are G2 Users Discussing About Telnyx CPaaS? - [What is Telnyx used for?](https://www.g2.com/discussions/what-is-telnyx-used-for) ### [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically. Automate the calls humans shouldn't have to make - Build AI Voice Agents and AI Receptionist in minutes for appointment scheduling, lead qualification, after-hours coverage, payment reminders and more. Turn every conversation into structured data - Use AI Conversation Intelligence to get automatic call summaries, AI notes, sentiment analysis, topic extraction, call scoring, multi-lingual transcription, and talk/listen ratios. Run their full business phone system in one cloud platform - With Call Flow Designer, IVR, call queuing, call recording, real-time monitoring, analytics, international SMS, WhatsApp messaging, and workflow automation. Handle global calling without the infrastructure headache - Local numbers in 160+ countries, 99.999% uptime, multi-carrier redundancy, and crystal-clear call quality. Plug into the tools they already use - 100+ native integrations including HubSpot (Certified), Salesforce, Pipedrive, Zoho CRM, MS Dynamics, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, monday, Shopify, and more. Most CloudTalk customers are live in a few days. No hardware, no PBX, no months of consulting. Just sign up, port numbers (or buy new ones), connect your CRM, and start calling — with AI doing the busywork from day one. CloudTalk is GDPR, SOC 2, ISO 27001, HIPAA, and CCPA compliant. Customers like Bit2Me reduced missed calls from 80% to 16%, cut wait times by 85%, and scaled from 2 to 20+ agents — without adding complexity. https://hubs.li/Q04n2f7L0 Learn how we can boost your calling on a 1:1 personalized demo: https://hubs.li/Q04n2f4C0 **Average Rating:** 4.4/5.0 **Total Reviews:** 1,811 #### How Do G2 Users Rate CloudTalk? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10) - **Phone Calls:** 9.0/10 (Category avg: 9.1/10) - **VOiP Number:** 8.9/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 8.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind CloudTalk? - **Seller:** [CloudTalk](https://www.g2.com/sellers/cloudtalk) - **Company Website:** www.cloudtalk.io - **Year Founded:** 2016 - **HQ Location:** New York - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7131a196dde74ab24374f0c5fe394e45a7e89c8c85b9b7bdc470627f39cd734&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17944841%2F&secure%5Burl_type%5D=linkedin_company_website) 224 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 64% Small, 32% Medium #### What Do G2 Reviewers Say About CloudTalk? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of CloudTalk, benefiting from seamless calls and integrations. - Users value the **exceptional reliability** of CloudTalk, noting its stable performance and intuitive interface across devices. - Users praise the **intuitive interface** of CloudTalk, simplifying communication and enhancing overall user experience. - Users find CloudTalk **extremely helpful** for real-time tracking, simplifying their KPI management and enhancing call efficiency. - Users appreciate the **quick and easy call features** of CloudTalk, enhancing communication efficiency and convenience. ##### Cons - Users report **call issues** with access and connectivity, leading to disruptions in their experience with CloudTalk. - Users experience occasional **connection issues** with CloudTalk, leading to operational problems and unexpected interruptions. - Users express frustration over **missing essential features** like SMS search and Dutch language support in CloudTalk. - Users find that **call synchronization issues** with Pipedrive can lead to frustration during call management with CloudTalk. - Users experience **poor connectivity** , struggling with international calls and the app's inconsistent online registration. #### What Are Recent G2 Reviews of CloudTalk? **["CloudTalk’s Analytics, Seamless Pipedrive Integration, and Smart Local Area Code Dialing"](https://www.g2.com/survey_responses/cloudtalk-review-12856744)** **Rating:** 4.5/5.0 stars _— Hunter K._ [Read full review](https://www.g2.com/survey_responses/cloudtalk-review-12856744) **["CloudTalk has simplified our customer communication and improved our team's efficiency."](https://www.g2.com/survey_responses/cloudtalk-review-12852659)** **Rating:** 5.0/5.0 stars _— Marwan E._ [Read full review](https://www.g2.com/survey_responses/cloudtalk-review-12852659) #### What Are G2 Users Discussing About CloudTalk? - [What is CloudTalk used for?](https://www.g2.com/discussions/cloudtalk-what-is-cloudtalk-used-for) - 4 comments, 1 upvote - [What is CloudTalk used for?](https://www.g2.com/discussions/what-is-cloudtalk-used-for) - 2 comments ### [8x8 Work](https://www.g2.com/products/8x8-work/reviews) 8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next. **Average Rating:** 4.2/5.0 **Total Reviews:** 896 #### How Do G2 Users Rate 8x8 Work? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10) - **Phone Calls:** 9.0/10 (Category avg: 9.1/10) - **VOiP Number:** 9.1/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind 8x8 Work? - **Seller:** [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0) - **Company Website:** www.8x8.com - **Year Founded:** 1987 - **HQ Location:** San Jose, CA - **Twitter:** @8x8 11,056 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ad9a93cacd01ca25a8bf61de42bc3a51636c76960fa572fb09f3088a46570d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8x8&secure%5Burl_type%5D=linkedin_company_website) 2,811 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 54% Small, 35% Medium #### What Do G2 Reviewers Say About 8x8 Work? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of 8x8 Work, making daily communication efficient and straightforward. - Users value the **easy communication** capabilities of 8x8 Work, enabling seamless calls anywhere via integration with devices. - Users commend the **reliability** of 8x8 Work, noting minimal downtime and excellent overall service quality. - Users value the **quick and efficient customer support** , easily transitioning from chatbots to live representatives. - Users appreciate the **all-in-one communication platform** of 8x8 Work, simplifying remote collaboration and call management. ##### Cons - Users find the **slow response time of customer support** frustrating, affecting their overall experience and issue resolution. - Users often face **slow customer support** , leading to frustration when resolving issues and managing configurations. - Users experience **poor customer support** with slow responses, complicating issue resolution and impacting overall satisfaction. - Users find the **limited features** of 8x8 Work hinder effective CRM integration and advanced functionalities. - Users report **technical issues** including lag, login troubles, and cumbersome access to settings on 8x8 Work. #### What Are Recent G2 Reviews of 8x8 Work? **["Modern interface, easy configuration, and fast chat support"](https://www.g2.com/survey_responses/8x8-work-review-12980303)** **Rating:** 4.5/5.0 stars _— Leon K._ [Read full review](https://www.g2.com/survey_responses/8x8-work-review-12980303) **["Feature-Rich Phone System with Great Ring Groups & Analytics"](https://www.g2.com/survey_responses/8x8-work-review-13060988)** **Rating:** 5.0/5.0 stars _— Joseph A._ [Read full review](https://www.g2.com/survey_responses/8x8-work-review-13060988) #### What Are G2 Users Discussing About 8x8 Work? - [What is 8x8 X Series used for?](https://www.g2.com/discussions/what-is-8x8-x-series-used-for) - [Is 8x8 video conferencing secure?](https://www.g2.com/discussions/is-8x8-video-conferencing-secure) - 3 comments - [Why is 8x8 called 8x8?](https://www.g2.com/discussions/why-is-8x8-called-8x8) - [How do I set up an 8x8 conference call?](https://www.g2.com/discussions/how-do-i-set-up-an-8x8-conference-call) - 1 comment, 1 upvote - [Is 8x8 a good phone system?](https://www.g2.com/discussions/is-8x8-a-good-phone-system) - 2 comments ### [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts. **Average Rating:** 4.5/5.0 **Total Reviews:** 502 #### How Do G2 Users Rate Intermedia Unite? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Phone Calls:** 9.6/10 (Category avg: 9.1/10) - **VOiP Number:** 9.5/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Intermedia Unite? - **Seller:** [Intermedia](https://www.g2.com/sellers/intermedia) - **Company Website:** www.intermedia.com - **Year Founded:** 1993 - **HQ Location:** Sunnyvale, California - **Twitter:** @intermedia\_net 4,556 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae84c30d3174c5684d4b4f977654a5d932d3dc583d3fb1fa14ded70e0e870b67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8903%2F&secure%5Burl_type%5D=linkedin_company_website) 1,395 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 67% Small, 21% Medium #### What Do G2 Reviewers Say About Intermedia Unite? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **quick and effective customer support** from Intermedia Unite, enhancing their overall experience and reliability. - Users appreciate the **ease of use** of Intermedia Unite, finding it user-friendly and effective for communication needs. - Users value the **knowledgeable and responsive customer support** of Intermedia Unite, enhancing their onboarding and technical issue resolution experience. - Users appreciate the **intuitive design** of Intermedia Unite, making communication seamless and user-friendly for all ages. - Users value the **reliability** of Intermedia Unite, appreciating consistent performance and excellent support throughout their experience. ##### Cons - Users face **internet dependency issues** with Intermedia Unite, leading to dropped calls during network challenges. - Users often face **administrative complexities** in Intermedia Unite, leading to frequent calls for support and concerns over consistency. - Users report **admin control issues** with Intermedia Unite, leading to complexities that frustrate new administrators. - Users experience frequent **connection issues** with Intermedia Unite, leading to dropped calls and frustration during use. - Users often face **poor customer service** , experiencing frustrating transfers and unresolved issues despite polite support staff. #### What Are Recent G2 Reviews of Intermedia Unite? **["Automated Scammer Blocker with Reliable Support"](https://www.g2.com/survey_responses/intermedia-unite-review-8999266)** **Rating:** 5.0/5.0 stars _— Robert L._ [Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-8999266) **["Intermedia Unite: Flexible Phone Reassignment and Fast, Helpful Support"](https://www.g2.com/survey_responses/intermedia-unite-review-13174829)** **Rating:** 5.0/5.0 stars _— Christopher B._ [Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-13174829) #### What Are G2 Users Discussing About Intermedia Unite? - [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) - 1 comment - [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) - 2 comments, 1 upvote - [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) - 1 comment, 1 upvote - [Is AnyMeeting safe?](https://www.g2.com/discussions/is-anymeeting-safe) - 1 comment, 1 upvote - [What are the features of video conferencing software?](https://www.g2.com/discussions/what-are-the-features-of-video-conferencing-software) - 1 comment ### [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews) Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach. • Business phone system (Web, mobile & desktop) • Team chat & omnichannel messaging • Call center • Simplified system administration • Robust app ecosystem • Ready-made integrations & open API • Flexible deployment options: fully-hosted, self-managed, and hardware appliance • And more... **Average Rating:** 4.8/5.0 **Total Reviews:** 79 #### How Do G2 Users Rate Yeastar P-Series PBX System? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **Phone Calls:** 9.6/10 (Category avg: 9.1/10) - **VOiP Number:** 9.1/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10) #### Who Is the Company Behind Yeastar P-Series PBX System? - **Seller:** [Xiamen Yeastar Digital Technology Co., Ltd](https://www.g2.com/sellers/xiamen-yeastar-digital-technology-co-ltd) - **Year Founded:** 2006 - **HQ Location:** Xiamen, China - **Twitter:** @Yeastar 2,504 Twitter followers - **LinkedIn® Page:** [cn.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=556764252feba627b3e5b18cfc9537ac80dcac98efd705ffc4ef8736d8781568&secure%5Burl%5D=https%3A%2F%2Fcn.linkedin.com%2Fcompany%2Fyeastar&secure%5Burl_type%5D=linkedin_company_website) 211 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Telecommunications, Information Technology and Services - **Company Size:** 75% Small, 21% Medium #### What Do G2 Reviewers Say About Yeastar P-Series PBX System? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **Yeastar P-Series PBX System easy to use** , enjoying its responsive nature and excellent customer support. - Users value the **extensive and advanced features** of Yeastar P-Series PBX, ensuring comprehensive communication solutions. - Users appreciate the **wide integration options** of the Yeastar P-Series PBX System, enhancing their telephony experience. - Users praise the **excellent customer support** of Yeastar P-Series, highlighting its responsiveness and professionalism. - Users highlight the **easy setup** of Yeastar P-Series PBX, enabling quick installation and seamless global use. ##### Cons - Users criticize the **missing functionality** in Yeastar P-Series PBX, particularly in video conferencing and integration features. - Users are disappointed by the **missing features** of Yeastar P-Series, limiting communication and functionality significantly. - Users find the **high licensing and subscription costs** of Yeastar P-Series PBX System to be a significant drawback. - Users find the **limited features** of Yeastar P-Series PBX System hinder productivity and communication efficiency. - Users note the **high cost** associated with the Yeastar P-Series PBX System, burdening those with budget constraints. #### What Are Recent G2 Reviews of Yeastar P-Series PBX System? **["Flexible Call Switching and User-Friendly Web Interface"](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-12009941)** **Rating:** 4.5/5.0 stars _— Girish S._ [Read full review](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-12009941) **["A powerful PBX system that constantly brings new functions with it"](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-9348875)** **Rating:** 5.0/5.0 stars _— Markus E._ [Read full review](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-9348875) ### [NUACOM](https://www.g2.com/products/nuacom/reviews) Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company. **Average Rating:** 4.8/5.0 **Total Reviews:** 302 #### How Do G2 Users Rate NUACOM? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **Phone Calls:** 9.6/10 (Category avg: 9.1/10) - **VOiP Number:** 9.2/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind NUACOM? - **Seller:** [NUACOM](https://www.g2.com/sellers/nuacom) - **Year Founded:** 2009 - **HQ Location:** Ireland - **Twitter:** @nuacomie 742 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e51368bc887f97b7f72eb6dbfba5962e1ad9c7064db4ce5497dc8c57e2c8810&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15194499%2F&secure%5Burl_type%5D=linkedin_company_website) 40 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director, Managing Director - **Top Industries:** Construction, Staffing and Recruiting - **Company Size:** 93% Small, 7% Medium #### What Do G2 Reviewers Say About NUACOM? _AI-generated summary from verified user reviews_ ##### Pros - Users commend NUACOM's **excellent customer support** , appreciating the friendly and efficient service they received throughout integration. - Users highlight the **ease of use** of NUACOM, appreciating its intuitive design and excellent support throughout onboarding. - Users find NUACOM's support to be **very helpful** , enhancing call management and overall efficiency in their operations. - Users praise the **easy setup** of NUACOM, highlighting seamless onboarding and quick integration with no issues. - Users commend NUACOM's **efficient and friendly customer service** , appreciating their helpfulness and knowledgeable support. ##### Cons - Users report **occasional call issues** and lag, though support assists in resolving these problems effectively. - Users find **call limitations** with NUACOM frustrating, particularly concerning Keap CRM integration and missed calls. - Users find NUACOM to be **high cost** , especially when needing multiple extensions and additional features like texting. - Users express a desire for a **wider selection of features** in NUACOM, limiting their overall experience and convenience. - Users face **connection issues** with NUACOM, often experiencing dropped calls and difficulties connecting to networks. #### What Are Recent G2 Reviews of NUACOM? **["Seamless Multi-Country Number Porting with Proactive, Clear Support"](https://www.g2.com/survey_responses/nuacom-review-12965235)** **Rating:** 5.0/5.0 stars _— Virginia D._ [Read full review](https://www.g2.com/survey_responses/nuacom-review-12965235) **["Responsive Support and a Flexible, Easy-to-Use IP Telephony Platform"](https://www.g2.com/survey_responses/nuacom-review-12798834)** **Rating:** 4.5/5.0 stars _— Brian W._ [Read full review](https://www.g2.com/survey_responses/nuacom-review-12798834) #### What Are G2 Users Discussing About NUACOM? - [What is NUACOM used for?](https://www.g2.com/discussions/what-is-nuacom-used-for) ### [Podium](https://www.g2.com/products/podium/reviews) Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses—from auto dealerships and HVAC services to aesthetics centers and retailers—Podium captures and converts leads 24/7, driving new business and repeat customers. Today, 78% of customers buy from the first business that responds—but most businesses take an hour or more to reply. Podium closes this gap instantly with "Jerry", your always-on AI Employee. From day one, Jerry understands your inventory, responds within two minutes, schedules appointments, books test drives, sends targeted promotions, requests reviews, and even replies to customer feedback on Google. Jerry frees your staff to focus on high-value tasks, ensuring every customer receives white-glove service. Businesses using Podium’s AI Employees report: - 30% increase in sales - 56% higher appointment show rates - 80% more after-hours appointments - 50% higher lead-to-sale conversion rates With tools including Phones, Reviews, Payments, Webchat, Bulk Messaging, and 200+ DMS/CRM integrations, Podium delivers fast, personalized interactions that turn conversations into sales—automatically tracking revenue with every customer touchpoint. Podium is built on over a decade of data and customer insights, earning recognition from Forbes Cloud 100, Inc. 5000, and Fast Company’s Most Innovative Companies. But it’s proudest of its 92% five-star ratings—earned daily from delighted users. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,026 #### How Do G2 Users Rate Podium? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Phone Calls:** 8.4/10 (Category avg: 9.1/10) - **VOiP Number:** 8.1/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 7.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Podium? - **Seller:** [Podium](https://www.g2.com/sellers/podium) - **Company Website:** www.podium.com - **Year Founded:** 2014 - **HQ Location:** Lehi, UT - **Twitter:** @PodiumHQ 4,178 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69a2d95c333ec35bbf2027bf2b49f38aee41da678beec29147a1777113f278c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9203219%2F&secure%5Burl_type%5D=linkedin_company_website) 1,569 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, General Manager - **Top Industries:** Automotive, Retail - **Company Size:** 60% Small, 35% Medium #### What Do G2 Reviewers Say About Podium? _AI-generated summary from verified user reviews_ ##### Pros - Users commend Podium for its **user-friendly design** , ensuring easy navigation and effective customer management. - Users commend Podium for its **fantastic support and user-friendly features** , ultimately enhancing business operations and customer engagement. - Users appreciate Podium's **unified communication capabilities** , seamlessly integrating messages across various platforms into one intuitive dashboard. - Users find **easy communication** with Podium vital for real-time customer engagement and access to previous messages. - Users praise the **excellent customer support** from Podium, enhancing business operations and increasing customer satisfaction seamlessly. ##### Cons - Users experience **messaging issues** in Podium, struggling to manage large volumes and retrieve past correspondence efficiently. - Users note the **lack of additional features** in Podium, affecting their service offerings and customer interaction experience. - Users find Podium has **limited features** , making it challenging to manage large message volumes and lacking integration with Hubspot. - Users find Podium's pricing to be **excessive** , particularly for small businesses seeking advanced features. - Users are frustrated with **poor customer support** , facing delays and unnecessary hurdles during the cancellation process. #### What Are Recent G2 Reviews of Podium? **["Podium Transformed Our Agency Communication with Seamless on Demand Integrations"](https://www.g2.com/survey_responses/podium-review-12909019)** **Rating:** 5.0/5.0 stars _— Kenya A._ [Read full review](https://www.g2.com/survey_responses/podium-review-12909019) **["Fees less like a review collection tool and more like a digital front desk"](https://www.g2.com/survey_responses/podium-review-12877946)** **Rating:** 4.0/5.0 stars _— Neelakshi S._ [Read full review](https://www.g2.com/survey_responses/podium-review-12877946) #### What Are G2 Users Discussing About Podium? - [Is podium a CRM?](https://www.g2.com/discussions/is-podium-a-crm) - 2 comments - [What does the company podium do?](https://www.g2.com/discussions/what-does-the-company-podium-do) - 2 comments - [What is podium app?](https://www.g2.com/discussions/what-is-podium-app) ### [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration. Connect anywhere, any way: Join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping your teams and customers connected—wherever work happens. Easy to use and manage: Our fully hosted system ensures fast setup, effortless scaling, and straightforward management—no IT required. Unmatched reliability: Ensure 99.999% uptime, crystal-clear voice, and top-rated support so your business never misses a beat. Modern automation & AI: GoTo Connect’s built-in AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed. Built for growth: Enhance your telecommunications with contact center and customer engagement tools that scale as you do. With award-winning support, industry-leading uptime, and top customer satisfaction scores, GoTo Connect isn’t just a phone system—it’s the backbone of meaningful and reliable business communication. Whether you’re streamlining internal calls, running virtual meetings, or enhancing customer engagement, GoTo Connect ensures every interaction is effortless, effective, and ready to help your business succeed. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,390 #### How Do G2 Users Rate GoTo Connect? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) - **Phone Calls:** 9.2/10 (Category avg: 9.1/10) - **VOiP Number:** 9.1/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind GoTo Connect? - **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Company Website:** www.goto.com - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @goto 41,211 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website) 994 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 69% Small, 24% Medium #### What Do G2 Reviewers Say About GoTo Connect? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of GoTo Connect, enhancing communication and simplifying business operations seamlessly. - Users highlight the **excellent customer support** of GoTo Connect, appreciating quick resolutions and friendly assistance. - Users praise the **reliability** of GoTo Connect, noting seamless communication without downtime, especially during challenging times. - Users value the **easy setup** of GoTo Connect, enjoying a smooth implementation and intuitive experience for all. - Users appreciate the **seamless integration of features** in GoTo Connect, enhancing business communication effortlessly across devices. ##### Cons - Users experience **call issues** that hinder functionality, especially regarding call management and tracking on mobile devices. - Users find the **variety of options overwhelming** and face frustration with limited fax viewing capabilities within GoTo Connect. - Users find the **limited features** of GoTo Connect restrict their productivity and workflow efficiency significantly. - Users report **inadequate customer service** , facing significant delays and issues while trying to resolve their problems. - Users experience **poor customer support** , making the sign-up process frustrating and unhelpful during critical times. #### What Are Recent G2 Reviews of GoTo Connect? **["Easy Setup, Empowers Call Center Efficiency"](https://www.g2.com/survey_responses/goto-connect-review-1180338)** **Rating:** 5.0/5.0 stars _— Jeff L._ [Read full review](https://www.g2.com/survey_responses/goto-connect-review-1180338) **["Clear Calls, Easy Setup, But App Needs Improvement"](https://www.g2.com/survey_responses/goto-connect-review-12443199)** **Rating:** 5.0/5.0 stars _— Robert C._ [Read full review](https://www.g2.com/survey_responses/goto-connect-review-12443199) #### What Are G2 Users Discussing About GoTo Connect? - [What is GoTo Connect used for?](https://www.g2.com/discussions/what-is-goto-connect-used-for) - 1 comment - [What is GoTo Contact Center used for?](https://www.g2.com/discussions/what-is-goto-contact-center-used-for) - [How do I use GoToConnect?](https://www.g2.com/discussions/how-do-i-use-gotoconnect) - [How much does jive cost?](https://www.g2.com/discussions/how-much-does-jive-cost) - 1 comment - [Is GoToConnect Hipaa compliant?](https://www.g2.com/discussions/is-gotoconnect-hipaa-compliant) - 1 comment ### [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging. **Average Rating:** 4.2/5.0 **Total Reviews:** 17,666 #### How Do G2 Users Rate Webex Suite? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10) - **Phone Calls:** 8.8/10 (Category avg: 9.1/10) - **VOiP Number:** 8.7/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind Webex Suite? - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Company Website:** www.cisco.com - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco 720,366 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 50% Large, 31% Medium #### What Do G2 Reviewers Say About Webex Suite? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Webex Suite, enjoying smooth communication and simple setup for seamless collaboration. - Users value the **seamless integration** of Webex Suite, enhancing organization and responsiveness across multiple tools. - Users value the **high reliability** of Webex Suite, benefiting from excellent audio and video quality consistently. - Users appreciate the **all-in-one nature** of Webex Suite, seamlessly integrating video conferencing, messaging, and essential tools. - Users commend the **excellent video quality** of Webex Suite, ensuring seamless and clear communication during meetings. ##### Cons - Users experience **slow loading** times and lag, affecting productivity and usability, especially on slower networks. - Users often experience **performance issues** with Webex Suite, including lag, freezes, and a complex setup process. - Users find Webex Suite to be **not user-friendly** , often struggling with its interface and overall complexity, especially when learning. - Users find the **lack of intuitiveness** in Webex Suite can lead to a challenging and complicated user experience. - Users find the **poor user experience** of Webex Suite challenging, with a complex setup and a cluttered interface. #### What Are Recent G2 Reviews of Webex Suite? **["Rock Solid and User-Friendly for Virtual Meetings"](https://www.g2.com/survey_responses/webex-suite-review-10780203)** **Rating:** 5.0/5.0 stars _— Ema B._ [Read full review](https://www.g2.com/survey_responses/webex-suite-review-10780203) **["Reliable video conferencing and project plaining suite"](https://www.g2.com/survey_responses/webex-suite-review-13183133)** **Rating:** 4.0/5.0 stars _— Chandra K._ [Read full review](https://www.g2.com/survey_responses/webex-suite-review-13183133) #### What Are G2 Users Discussing About Webex Suite? - [How has the Webex App evolved to meet the demands of hybrid work environments and virtual collaboration?](https://www.g2.com/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes - [How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars?](https://www.g2.com/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes - [What is Webex Meetings used for?](https://www.g2.com/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes - [What is Webex App used for?](https://www.g2.com/discussions/what-is-webex-app-used-for) - 5 comments, 2 upvotes - [What is the Cisco Webex meetings desktop app?](https://www.g2.com/discussions/what-is-the-cisco-webex-meetings-desktop-app) - 2 comments, 1 upvote ### [Webex Calling](https://www.g2.com/products/webex-calling/reviews) Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 614 #### How Do G2 Users Rate Webex Calling? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **Phone Calls:** 9.3/10 (Category avg: 9.1/10) - **VOiP Number:** 9.0/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Webex Calling? - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Company Website:** www.cisco.com - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco 720,366 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Associate - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 43% Medium, 32% Small #### What Do G2 Reviewers Say About Webex Calling? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Webex Calling, enjoying its simple setup and intuitive interface. - Users commend the **reliability** of Webex Calling, noting its clear call quality and stable connectivity during use. - Users enjoy the **impeccable call quality** of Webex Calling, appreciating its stability and smooth integration within the suite. - Users appreciate the **seamless integration of Webex Calling** within the Cisco ecosystem, enhancing communication efficiency across locations. - Users value the **seamless integrations** of Webex Calling, optimizing workflows and enhancing communication efficiency across platforms. ##### Cons - Users find **call routing configuration complex** , making automation feel more labor-intensive than handling tasks manually. - Users find the **lack of intuitiveness** in Webex Calling frustrating, complicating basic tasks and setting configurations. - Users often experience **slow performance** with Webex Calling, especially during meetings or on lower bandwidth connections. - Users report **performance issues** with Webex Calling, noting lags and glitches that disrupt the overall experience. - Users desire **more advanced customization options** in Webex Calling to tailor their user experience effectively. #### What Are Recent G2 Reviews of Webex Calling? **["Seamless Setup with Powerful Features, Minor Device Switching Hiccups"](https://www.g2.com/survey_responses/webex-calling-review-12647737)** **Rating:** 4.5/5.0 stars _— Kieran P._ [Read full review](https://www.g2.com/survey_responses/webex-calling-review-12647737) **["Webex Calling Makes Switching Between Calls Effortless"](https://www.g2.com/survey_responses/webex-calling-review-12721066)** **Rating:** 4.0/5.0 stars _— Soumi C._ [Read full review](https://www.g2.com/survey_responses/webex-calling-review-12721066) #### What Are G2 Users Discussing About Webex Calling? - [What is Webex Calling used for?](https://www.g2.com/discussions/what-is-webex-calling-used-for) - 2 comments - [Is Webex calling free?](https://www.g2.com/discussions/is-webex-calling-free) - 2 comments - [What are the features of Cisco Webex?](https://www.g2.com/discussions/webex-calling-what-are-the-features-of-cisco-webex) - [Which platform is Cisco Webex calling based upon?](https://www.g2.com/discussions/which-platform-is-cisco-webex-calling-based-upon) - 2 comments - [What is Cisco Webex calling?](https://www.g2.com/discussions/what-is-cisco-webex-calling) - ‹ Prev‹ Prev - 1 - [2](/categories/voip-providers/small-business?order=g2_score&page=2#product-list) - [3](/categories/voip-providers/small-business?order=g2_score&page=3#product-list) - [4](/categories/voip-providers/small-business?order=g2_score&page=4#product-list) - [5](/categories/voip-providers/small-business?order=g2_score&page=5#product-list) - [6](/categories/voip-providers/small-business?order=g2_score&page=6#product-list) - [Next ›Next ›](/categories/voip-providers/small-business?order=g2_score&page=2#product-list) Spotlight Categories [Compensation Management Software](https://www.g2.com/categories/compensation-management) [Product Analytics Software](https://www.g2.com/categories/product-analytics) [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm) [SAP Store Software](https://www.g2.com/categories/sap-store) Similar Categories - [Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Digital Adoption Platform](/categories/digital-adoption-platform) [Browse VoIP Providers Themes](/categories/voip-providers/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated Products classified in the overall VoIP Providers category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business VoIP Providers to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business VoIP Providers category. In addition to qualifying for inclusion in the VoIP Providers category, to qualify for inclusion in the Small Business VoIP Providers category, a product must have at least 10 reviews left by a reviewer from a small business. Top Tools at a Glance | | Unified calling, texting, and team communication | User Review "RingEX Became My Main Calling App for Group Work" | | | Managed business phone setup with support | User Review "Closing in on 3 years and growing with Nextiva leading our coms. #Hazelwood Strong" | | | Cloud calling inside the Zoom workflow | User Review "Seamless Integration, Reliable Cloud Phone Solution" | | | Shared calls, texts, and summaries | User Review "Quo Helps Me Run My Business More Efficiently" | | | Meetings, calls, and collaboration in one suite | User Review "Reliable video conferencing and project plaining suite" | | | AI-assisted calls with transcripts and CRM context | User Review "Very trustworthy and simple" | | | Stable calling inside the Webex ecosystem | User Review "Seamless Setup with Powerful Features, Minor Device Switching Hiccups" | | | Cloud telephony with SMS and Teams support | User Review "Feature-Rich Phone System with Great Ring Groups & Analytics" | | | Sales and support call management | User Review "Facilitate Telemarketing with Great Efficiency" | * * * Show More