OB

Oliver B.

Customer success team

Small-Business (50 or fewer emp.)

5/15/2019

"Perfect fit for our call center"

5/5

What do you like best about CloudTalk?

CloudTalk is in my opinion good value for money. It has nicely done phone features, simple UI which is easy to navigate and various integrations which you can use without any coding knowledge. Customer support works also pretty good and responds quickly. Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

There are only four packages to choose from without the possibility to use per user billing. We would also need mobile apps, which is currently unavailable. Review collected by and hosted on G2.com.

What problems is CloudTalk solving and how is that benefiting you?

Our company makes explanatory videos worldwide and we were looking for simple call center software where we would be able to handle all calls from our customers and also make some outbound prospecting calls. CloudTalk was able to give us a solution for that. Review collected by and hosted on G2.com.

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Response from Viktor Vanek of CloudTalk

[Editedit](https://www.g2.com/survey_responses/cloudtalk-review-2277594/official_response/edit)

Dear Oliver,

We are so grateful for your kind words. Thanks for sharing your review with our team and the startup community.

Have a great day!

Current UserValidated ReviewerSource: Organic

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