--- title: CloudShare Reviews meta_title: 'CloudShare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 265 reviews by the users' company size, role or industry to find out how CloudShare works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 265 scale: '5' date_modified: '2026-08-11' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # CloudShare Reviews **Vendor:** CloudShare **Category:** [Customer Education Software](https://www.g2.com/categories/customer-education) **Average Rating:** 4.5/5.0 **Total Reviews:** 265 ## About CloudShare CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashes time-to-value, and ongoing training that maximizes feature adoption, our easy-to-use, AI-powered environments turn customer education into meaningful and memorable experiences. In a pixel-perfect, play & break simulation of your software, end users can explore freely and gain the confidence to apply what they’ve learned. You’ll feel the benefits in every area, improving operational training KPIs and driving business growth. Sleep easy at night knowing that your team will be more efficient when they leverage API & LMS automation capabilities that allow you to create content and labs faster than it takes to finish your coffee. Cost control capabilities look after the pennies while you bring in the big bucks, and our analytics dashboards present the data that enables you to prove ROI. That’s why organizations like Salesforce, Palo Alto Networks, RSA, and Atlassian use CloudShare to scale training and sales enablement, reduce support overhead, and improve business outcomes. ## CloudShare Pros & Cons **What users like:** - Users appreciate the **ease of use** of CloudShare, seamlessly integrating into their existing workflows and enhancing productivity. (88 reviews) - Users appreciate the **easy setup** of CloudShare, noting it saves time and integrates smoothly into workflows. (58 reviews) - Users value the **ease of use and accessibility** of CloudShare's Virtual Machines, greatly enhancing training and deployment efficiency. (31 reviews) - Users appreciate the **easy creation** of training environments with CloudShare, enhancing productivity and seamless integration. (30 reviews) - Users appreciate the **time-saving features** of CloudShare, enhancing development of training and demo environments seamlessly. (26 reviews) - Time-Saving (26 reviews) - User Interface (24 reviews) - Customer Support (22 reviews) - Implementation Ease (22 reviews) - Users appreciate the **ease of VM creation** in CloudShare, allowing for timely and efficient training setups. (21 reviews) **What users dislike:** - Users experience **slow performance** with CloudShare, especially when managing large files or during peak usage times. (41 reviews) - Users face **complex configuration** challenges in CloudShare, often hindering smooth workflows and complicating access management. (16 reviews) - Users find CloudShare's pricing to be **expensive** , especially as scalability increases, straining organizational budgets significantly. (16 reviews) - Users experience **connectivity issues** with CloudShare, facing lag during peak times and occasional platform unavailability. (15 reviews) - Users face **virtual machine performance issues** that hamper training sessions and overall work efficiency during peak hours. (13 reviews) - Learning Difficulty (10 reviews) - Poor Interface Design (10 reviews) - Learning Curve (9 reviews) - Users find the **interface not user-friendly** , often facing clunky navigation and latency issues during busy hours. (9 reviews) - Users face **access issues** with CloudShare, experiencing lag, permission management difficulties, and frequent disconnections. (8 reviews) ## CloudShare Reviews ### 1. Easy Setup, Rock-Solid Stability, and a Smooth Daily Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Sandeep S. | Cloud Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about CloudShare?** I really appreciate that I don’t have to be a cloud specialist to configure the environment. On top of that, the platform stands out for its stability and for how smooth and fluid it feels to use day to day. **What do you dislike about CloudShare?** It isn’t a cheap option. The price is quite high, and that’s my only complaint about it. **What problems is CloudShare solving and how is that benefiting you?** It has proven to be a fairly robust platform that delivers on what it promises. On top of that, the level of control you have over consumption is really helpful for avoiding unnecessary spend and keeping the budget from being burned for no reason. ### 2. Seamless Environment Replication with an Intuitive Demo Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Will T. | SaaS Buyer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CloudShare?** The best thing is the symmetry between environments: the client can access an exact replica of my configuration, and everything works smoothly from the first try. The interface is so intuitive that it lets you focus on the demo, not the tool. **What do you dislike about CloudShare?** The entry cost feels a bit high for small-scale projects, and I’d really appreciate a more flexible pricing model. That’s all. **What problems is CloudShare solving and how is that benefiting you?** The platform is extremely stable and has marked a clear before-and-after in the professionalization of our demonstrations. This has not only significantly improved the user experience, but has also noticeably accelerated our sales cycle. ### 3. Stable, Clean Platform That Makes Sharing Client Environments Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Dolores L. | Cloud Support engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about CloudShare?** It’s a very stable platform, and it makes sharing environments with external clients incredibly easy. The interface is clean and straightforward, and so far the performance has been flawless. **What do you dislike about CloudShare?** At times, the system feels cumbersome to use, and the cost seems excessively high for what it offers. **What problems is CloudShare solving and how is that benefiting you?** What has truly benefited me is the agility to deploy environments without technical friction. Additionally, being able to clone identical labs in just minutes has been a major competitive advantage. ### 4. Stable environment setup for workshops and sessions **Rating:** 4.0/5.0 stars **Reviewed by:** John B. | Technical training manager, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about CloudShare?** CloudShare is one of the biggest benefits because we can create realistic training environment so easy. We can launch sessions quickly without having to manually configure settings as prebouts are available. The next strong point is that the platform remains very stable even if many of the users are running their own environment. With each trainee in a totally different environment they cannot interfere with each other so everyone can learn and not be interrupted by anyone else. **What do you dislike about CloudShare?** CloudShare is an excellent solution for virtual training, but its pricing model can be straining to organizations' bottom line in particular. Scalability also comes with a price tag that goes up with the number of users and features required, and it is harder to scale without a large increase in the budget. A downside is that it requires a continuous internet connection and any network issue will stop training. This can be a very inconvenient problem, especially in critical sessions. **What problems is CloudShare solving and how is that benefiting you?** CloudShare has solved the problem of having to provision physical machines for training that used to take hours of setup. And now our team is free to concentrate entirely on bringing high quality instruction. It has also smoothed remote training, since participants can now access ready environments from any place. On top of that, they’re fantastic for onboarding new employees, as the practice can be done in a controlled environment before trading on real projects. ### 5. Our team's demos are finally running smoothly without a hitch **Rating:** 4.5/5.0 stars **Reviewed by:** Jose P. | Operations automation specialist, Leisure, Travel & Tourism, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about CloudShare?** The virtual training platform serves as the main function of this system. Trainers build complex training situations fast through this tool for practical instruction. Trainers can make and recall virtual environments through the snapshot tool to meet their training needs. Users can now work with others on the platform all at once making it excellent for project teams and instructor-led online training. People of different training backgrounds can use this platform because it works smoothly with its easy-to-understand design. **What do you dislike about CloudShare?** The system becomes expensive for single users and small groups because of its cost. The system performs slower when many people use the platform simultaneously. You need technical knowledge to set up the system because its installation process proves difficult even for experts. **What problems is CloudShare solving and how is that benefiting you?** Setting up training environments with actual hardware took a lot of time before CloudShare arrived. Virtual platform solutions help users create environments in just minutes instead of spending a lot of time on setup tasks. Our team can now hold more training events over the course of twelve months. The new way of team collaboration during training sessions helps students exchange knowledge better while building a dynamic learning space. ### 6. Perfect for custom environments and secure demos **Rating:** 4.0/5.0 stars **Reviewed by:** Andy L. | Training and Onboarding Specialist, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about CloudShare?** What I like most about CloudShare is that it has the scalability. On larger scale projects, or small demos, it’s great for handling. With ease we can adjust what resources are based on what we need. Besides, the strong security measures, especially with access controls ensure that even sensitive data is well protected during the training or demos. Its versatility also includes flexibility to build environments for various operating systems. **What do you dislike about CloudShare?** For CloudShare, pricing is a particular challenge with the price very quickly adding up for a larger demo or multiple environments that you need to scale up to. There’s a ton of features, but you’ll be paying for that, and it can feel like we’re paying for more capacity than we really need. That has made us more prone to deploy resources more carefully, because we aren't always getting the return on investment as clearly. **What problems is CloudShare solving and how is that benefiting you?** The problem CloudShare solves for is setting up complex demos and training environments without the need to stand up physical installations. This enables us to create virtual environments that mimic real life for both internal and client facing projects. This flexibility for scaling these environments has saved us time and resources since we can keep scaling up different projects. This further streamlines our workflow — we are able to quickly adjust environments to different needs. ### 7. Effective solutions for customer training **Rating:** 4.5/5.0 stars **Reviewed by:** Adolfo C. | Mental Health Strategy Consultant, Mental Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2024 **What do you like best about CloudShare?** I like that when training or testing, CloudShare enables us to very easily provision development environments. The setup process is also simple, and this means that we will be able to save on a lot of time. To do this, we incorporate it with the CRM for customer training and obtain knowledge about how the users approach the content. Another advantage is that this is a cloud based application which has become crucial for our team because it is now possible to work remotely. **What do you dislike about CloudShare?** There is something that I do not like about CloudShare and that is the prices. The software is rather feature rich, yet it is expensive if you have to maintain a few environments for a longer period. This has at times forced us to reduce the number of labs that we handle, this hugely affects our capacities to expand the training, especially where it is deemed necessary. It can be quite irritating because it restricts the likelihood of how frequently we can use it in extensive training sessions. **What problems is CloudShare solving and how is that benefiting you?** CloudShare has solved many of the issues we encountered when developing learning and examination environments. Virtual labs have been established earlier entailing much time and effort but it is now in a click of a button. This efficiency have extended the ease of training of customers and remote training of new employees and recruitment has enabled the construction of environments to suit the need of consumers. On balance it has extended our training delivery velocity and ability to respond to clients’ demands, acquiring greater flexibility. ### 8. Effective virtual labs for testing and debugging **Rating:** 3.5/5.0 stars **Reviewed by:** Angela A. | Senior IT Trainer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2024 **What do you like best about CloudShare?** The parts I like best in CloudShare about its secure and flexible virtual environments for testing apps without danger of breaking our live systems. Setting up labs quickly is easy using the platform. I like it also for integration with Jira and Slack, which adds to our collaboration. That way, my team can tackle projects better, find solutions quicker, and keep the best lines of communication throughout the life cycle. **What do you dislike about CloudShare?** CloudShare initial setup is fairly long and will take your teams a bit to become versed in the virtualization elements. We sometimes spend extra time setting up the environments and, as a result, we are late on project timelines. Furthermore, the pricing structure is very complicated, so costs cannot be calculated accurately and thus affects our financial planning. At times, to tackle these challenges, we have insufficient resources to train and troubleshoot, so we have occasionally had to dedicate more resources to training and troubleshooting. **What problems is CloudShare solving and how is that benefiting you?** By offering a secure and isolated environment for evaluating applications, CloudShare effectively solves several challenges which we struggle with when testing and deploying applications. With this capability, we can replicate production setups, which eliminates the time from identifying bugs that would later hit users. Therefore, there are fewer post release problems, improving morale and confidence in our team. Along with that we have drastically improved our feedback loops by being able to share environments with our clients and therefore improving overall productivity. ### 9. Efficient and handy solution for simplifying virtual training and testing environments **Rating:** 4.0/5.0 stars **Reviewed by:** Christophe G. | Senior Training Manager, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about CloudShare?** CloudShare makes it very easy to create virtual environments and that impressed me. Detailed configurations for training or testing is not a problem and as such saves us a lot of time. Other features making it exceptional include how easily it integrates with tools we are already using such as our CRM and project management tool. The envisaged environments are highly customizable, which means that we can shape them to fit our needs perfectly, making this system extremely flexible for use. **What do you dislike about CloudShare?** Now, the part I do not like about CloudShare are the costs as if you are not careful, you are likely to end up paying through your nose. These costs can quickly increase significantly, especially when running several environments simultaneously. This has made us more careful on how to use the platform so as to save the amount spent on many environments. Indeed, while the software has many strengths, the price could be somewhat prohibitive for smaller teams or projects to use frequently. **What problems is CloudShare solving and how is that benefiting you?** CloudShare has changed the way of creating virtual training and testing environment. From where we stand, it has helped us continue to deliver good and reliable quality experiences without having to hold structures. This has greatly improved our training undertakings, increasing the speeds of onboarding among organisations. Moreover, with the help of this tool, it became possible to try different settings and configurations without putting a pressure on the main environment, which is beneficial for a team. ### 10. Virtual environments are now made easy for remote training **Rating:** 4.0/5.0 stars **Reviewed by:** Sara G. | Senior IT Instructor, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about CloudShare?** Nonetheless, the most outstanding attribute of CloudShare if used as a virtual platform is the capability to execute diversely operating systems and software configurations at the same time. This is beneficial to us because we use several platforms for training and CloudShare can adapt to that environment that we require. This made initial preparation easy since it is effortless to replicate several complicated configurations across a few environments owing to the fact that training information is timely and relevant. **What do you dislike about CloudShare?** The main drawback of CloudShare is that the cost of this tool increases when the number of users is large. This has been a challenge for us particularly when we have been attempting to extend our training programs for use in other sites. The cost is relatively high which has at times compelled us to give a limited number of people or even decided whether to give training or not less frequently. This financial element has rendered it challenging to optimize the platform to its full potential. **What problems is CloudShare solving and how is that benefiting you?** CloudShare has effectively eliminated the issue affecting the consistency of training throughout various branches. Prior to the deployment of this instrument, it became very difficult to guarantee that all the participants received an equal level of training irrespective of their location. When training using CloudShare, we can build similar virtual environments across the board regardless of the location of the trainee. This has enhanced the knowledge acquisition and the production of consistent results among our teams. ### 11. Really effective virtual environment management solution **Rating:** 3.5/5.0 stars **Reviewed by:** Enrique T. | Cloud Solutions Architect, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2024 **What do you like best about CloudShare?** The most striking feature of CloudShare is the fact that it enables users to create isolated virtual environments in a very short space of time. We use it for training and product demonstrations because it is easy to recreate environments in it. The scalability is a huge plus here as it let you adjust the amount of resources dedicated to each project. Reporting features are also valuable to me as they offer detailed information on the functioning and usage of the environments, thus enabling me to fine tune them efficiently. **What do you dislike about CloudShare?** A disadvantage of CloudShare is occasional fluctuation in performance especially when working with large clouds or multiple virtual instances. It seems to fare well for straightforward system topologies, yet as we progress to more complex system layouts, the system will take longer to execute tasks. This is so especially during live training sessions where a break of a few minutes may be detrimental to the training session. Moreover, it proves quite expensive, especially knew when we have to multiply when formulating strategies to be applied to larger projects. **What problems is CloudShare solving and how is that benefiting you?** CloudShare has perfectly solved the problem of establishing valid virtual environments for our training sessions and product demonstrations. To our previous setups, this solution was beneficial as the previous ones were either time consuming or incorporated a lot of errors in the session’s quality. We can now establish very quick and stable conditions for everyone therefore improving our training initiatives and fortifying our sales pitches, which in turn translates into more positive results. ### 12. By streamlining virtual environment setup this software significantly boosts our productivity **Rating:** 3.5/5.0 stars **Reviewed by:** Olivier J. | Senior DevOps Engineer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about CloudShare?** Perhaps the most valuable aspect of CloudShare is its robust cloud based virtual environments for labs as they make it easy to create and control a large number of environments. Integration with tools such as Salesforce and GitHub helps in improving our flow and everything is in sync. The self explanatory GUI makes it convenient to carry out deployment and administration of virtual environments and has really enhanced our testing and training activities. **What do you dislike about CloudShare?** One big problem with CloudShare is that the environment tends to slow down during high usage which hampers the running of multiple virtual environments. This decline in performance can be discouraging and affect our business processes. In addition, the cost of using the platform is relatively high, and it becomes even more prohibitive the more we utilize it. Some of these issues have from time to time led to disruption of our project schedule and need for resources to maintain operations and prevent disruptions. **What problems is CloudShare solving and how is that benefiting you?** CloudShare addresses the need to manage and deploy virtual environments through the use of cloud based solution. It has been equally useful to our team’s work because it allows for the simple setup and management of intricate test and training scenarios. It has proven easier to set up and manage such scenarios which has helped us replicate the different scenes much faster and increase the efficiency of the programs thereby improving on the nature of our training programmes. ### 13. CloudShare boosts our virtual environment management and team collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Lukas P. | Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2024 **What do you like best about CloudShare?** I like that CloudShare has a great ease of use. The means of working with the platform to create and control virtual environments is intuitive to a great extent. The implementation process was easy enough and it smoothly merged with the rest of the software we were already using. Moreover, the customer support is always helpful and gives prompt solutions to all the issues, which help in avoiding too many interruptions at the workplace, which is a great benefit. **What do you dislike about CloudShare?** What I found quite disturbing about CloudShare is that it becomes relatively slow as you try to handle large virtual environments. This sluggishness can slow down our work, especially when we need to be efficient or fast in our work. However, the cost can be expensive for small teams, and this can make it difficult to continue using it in the future. Consequently, for some of the work we have had to look at other tools. **What problems is CloudShare solving and how is that benefiting you?** CloudShare has significantly improved how we manage virtual environments, especially for training and testing purposes. The platform has enabled us to speed up these processes, making it easier to collaborate as a team. By providing consistent and reliable resources, we can now focus more on the core tasks at hand instead of spending excessive time on setup and management. ### 14. Great tool for our internal team to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Nash T. | Manageer, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about CloudShare?** It is easy to navigate and create our working environment **What do you dislike about CloudShare?** Pricing,Time Sensitivity and have to create a new session everytime **What problems is CloudShare solving and how is that benefiting you?** It helps us work with our internal environment, practice new version,s and test/validate any issue raised by customer ### 15. Good service but expensive from my perspective **Rating:** 4.5/5.0 stars **Reviewed by:** Martin K. | Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about CloudShare?** It is easy to use and working well, can be slow from time to time **What do you dislike about CloudShare?** Expensive and slow from time to time users complain resolution can be more flexible **What problems is CloudShare solving and how is that benefiting you?** No Problems ## CloudShare Discussions - [Can cloudshare be used for implementing remote workspaces?](https://www.g2.com/discussions/can-cloudshare-be-used-for-implementing-remote-workspaces) - 1 comment, 1 upvote - [What do you find is the best way to have a group take a survey/knowledge check after or during class](https://www.g2.com/discussions/16203-what-do-you-find-is-the-best-way-to-have-a-group-take-a-survey-knowledge-check-after-or-during-class) - 2 comments, 1 upvote - [View CloudShare pricing details and edition comparison](https://www.g2.com/products/cloudshare/reviews?filters%5Bsentiment_snippet%5D=1126100&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A47%3A35+-0500&secure%5Bsession_id%5D=e0ba3ece-f913-403b-844d-c11202ac1b93&secure%5Btoken%5D=5482cb8f93c397a5f79c630f7c0dcaac8a74ddac7532ecf362f9f65247da4473&format=llm_user) ## CloudShare Integrations - [Docebo](https://www.g2.com/products/docebo/reviews) - [Docker](https://www.g2.com/products/docker-inc-docker/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jenkins](https://www.g2.com/products/jenkins/reviews) - [Okta](https://www.g2.com/products/okta/reviews) ## CloudShare Features **Platform Basics** - Third-Party Integration - Multiple Content Types - Mobility **Performance** - Ease of Understanding - Degree of Simulation - Results of the Experiment **Prospect Engagement** - Live Demonstration - Guided Demos - Analytics - Multiple Personas - Interactive Product Tour - Sandbox/POC Automation - Reporting/Analytics **Training & Learning** - Self-paced - Content Creation - Content Storage and Management - Quiz Capabilities - Certification Engine - Interactive Content - Course Management - Training Management - Assessment Management - Compliance Management **Administration** - Certification - Analytics Capabilities **Demo Management** - Templates - Demo Creation - Demo Storage - Custom Branding - Integrations - Editing - Security - Mobile App Demos - CRM Integration **Data & Analytics** - Visualization - Learner tracker - Analytics **Accessibility** - Mobile, Tablet compatibility **Generative AI** - AI Text Generation - Generative AI **Content** - Interactive Content - Video Content **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Learning Paths/Tracks - Customizable Branding - SCORM Compliance - Multi-Language - Microlearning - Course Library - Reminders - Training Companies - Certification & Licensing - Gamification - Surveys & Feedback - Course Authoring - Synchronous Learning - Activity Monitoring - Training Administration - Learner Portal - AI Copilot - Social Learning - Mobile Learning - Course Tracking - User Onboarding - Progress Tracking - Employee Training - Asynchronous Learning **Functionality** - Technical Support - Live Chat **Agentic AI - Demo Automation** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - AI Demo Agent or Avatar **Additional Functionality** - AI Copilot - Video Conferencing - Screen Recording - No-Code - Meeting Notes - Email Reminders - Engagement Tracking - Search/Filter - Access Controls/Permissions - Mobile Access - For Sales/Marketing - User Management - Alerts/Notifications - Event Scheduling - Pipeline Management - Personalization - Calendar Sync - API - Annotations - Screen Sharing - Customizable CTAs - Data Import/Export - Workflow Management - Communication Management - Dashboard - Collaboration Tools - Website Visitor Tracking - Lead Management - Conversion Tracking - Activity Tracking ## Top CloudShare Alternatives - [Skillable](https://www.g2.com/products/skillable/reviews) - 4.6/5.0 (443 reviews) - [ReadyTech](https://www.g2.com/products/readytech/reviews) - 4.5/5.0 (220 reviews) - [CBT Nuggets](https://www.g2.com/products/cbt-nuggets/reviews) - 4.7/5.0 (434 reviews)