Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Reliable, fast and easy"
5/5
What do you like best about ClouDNS?

I believe this is the 3rd year I use them and just renewed for 2 years. A vfm service which is very reliable and offers good performance for the cost. Never had an issue. Review collected by and hosted on G2.com.

What do you dislike about ClouDNS?

I haven't found any issues with the services or support for them. The interface is simple and fast and, most importantly, works fine. Great. Review collected by and hosted on G2.com.

CS
Curt S.
software engineer
Small-Business (50 or fewer emp.)
"Highly recommended"
5/5
What do you like best about ClouDNS?

A fantastic company with excellent uptime, a simple and powerful user interface. Great functionality and pricing. Review collected by and hosted on G2.com.

What do you dislike about ClouDNS?

Nothing wrong. This is a great company with excellent services Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Forced to upgrade, did so twice. They disabled service. Can't login because they broke email. Down."
0/5
What do you like best about ClouDNS?

They used to be good, but have jacked up prices. Now there's nothing left good here. Review collected by and hosted on G2.com.

What do you dislike about ClouDNS?

They increased costs significantly. I accepted these costs, twice. They still disabled my account, preventing my email from working. I tried to get support, but I couldn't login, because I couldn't authorize my IP address, because they took my email down. Still down. Moving services as fast as I can. Review collected by and hosted on G2.com.

Nariman M.
NM
Nariman M.
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Works fast and always"
5/5
What do you like best about ClouDNS?

High-speed interface, every change takes only a few seconds. A distributed network of name servers helps us to be online always. Review collected by and hosted on G2.com.

What do you dislike about ClouDNS?

Nothing but sometimes need to pay for this great service. Review collected by and hosted on G2.com.

DA
Dev A.
Support Agent
Small-Business (50 or fewer emp.)
"Malware site"
5/5
What do you like best about ClouDNS?

The service helped to solve the problem as soon as possible! Review collected by and hosted on G2.com.

What do you dislike about ClouDNS?

No dislike, problem solved. Service answered so fast 🙂 Review collected by and hosted on G2.com.

Sergio U.
SU
Sergio U.
Small-Business (50 or fewer emp.)
"Service not recommended, change of conditions every year"
0.5/5
What do you like best about ClouDNS?

easy setup, as ANY other DNS, as free ones like Google DNS Review collected by and hosted on G2.com.

What do you dislike about ClouDNS?

Service not recommended, they offer a service and the following year they force you to change to one with fewer features and more expensive. See here: https://i.imgur.com/6TL29gP.png

They send emails with wrong information, they tell you that they can't charge your account, but they actually change the plan

so don't say no one told you Review collected by and hosted on G2.com.

Response from Boyan Peychev of ClouDNS

Hello, Sergio!

The "Premium" plan is not offered since 2012.

Please contact us if you want an individual offer according to your consumption.

Ernest M.
EM
Ernest M.
CTO
Small-Business (50 or fewer emp.)
"Terrible support and unreliable service"
0/5
What do you like best about ClouDNS?

Pricing was right and the pre-sales help was good Review collected by and hosted on G2.com.

What do you dislike about ClouDNS?

Support was terrible and DNS servers don't work Review collected by and hosted on G2.com.

Chris G.
CG
Chris G.
owner
Small-Business (50 or fewer emp.)
"best dns service provider"
5/5
What do you like best about ClouDNS?

I like the support and the way the company is handling its customers. Review collected by and hosted on G2.com.

What do you dislike about ClouDNS?

until now, no downsides, so nothing to write what i don't like Review collected by and hosted on G2.com.

David S.
DS
David S.
Project Manager, Support & Consulting
Small-Business (50 or fewer emp.)
"Great webinterface, good fast and longterm support, good price and service"
4.5/5
What do you like best about ClouDNS?

The webinterface, the online support and the good price and service fee. Review collected by and hosted on G2.com.

What do you dislike about ClouDNS?

next to the online / digital support a phone support nr. would be greate. Review collected by and hosted on G2.com.

Kent M.
KM
Kent M.
Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent DNS service for any size business"
5/5
What do you like best about ClouDNS?

ClouDNS offers an easy to use interface for managing the DNS for a large number of domains. Their premium DNS network has a great global reach which offers peace of mind and low latency response.

On the few occasions where I have had to contact support, the response has been extremely quick and helpful.

Lastly, their uptime guarantee is one of the best I've come across. Review collected by and hosted on G2.com.

What do you dislike about ClouDNS?

There is very little to dislike. If I had to pick one thing it would be that I wished API access was available on all plans. Review collected by and hosted on G2.com.