What I like best about CloudNine is the intuitive searching function. It is easy to create complex searches, even as a beginner. You can also easily access your recent searches through a drop down on the main screen. This is much easier than going back to the searching page and re-creating searches that you didn't save. Review collected by and hosted on G2.com.

This isn't really a dislike, but I do wish we had the ability to re-name folders "on the fly" in the native tree view. This is done simply enough with an overlay into the folder field, though. Review collected by and hosted on G2.com.

I really like the fact that CloudNine is browser-based, so you can use it on any device. This is great when I want to review documents but I do not have my laptop with me. I also love how intuitive and user-friendly it is, and the team at CloudNine has been amazing in answering any questions I have and assisting as I learn the program. Review collected by and hosted on G2.com.

There is not much to dislike that I have found so far. The tools for redaction and annotation are great, but it would be nice not to have to re-select the tool you want as you go from page-to-page in the image. Review collected by and hosted on G2.com.

The custom tagging fields were incredibly useful. Being able to create different types of tagging fields (drop down, custom text, radial buttons) was key to making our review easy and efficient. The custom views for the tagging areas for each individual reviewer allowed me to set up field lists that were specific to each reviewer, so the attorney who reviewed the privilege documents had those tagging fields at the top of the list while the other reviewers had fields specific to their assignment. The system worked beautifully. Review collected by and hosted on G2.com.

I really would have liked to have been able to redact while in the platform. That way the redactions could have been done as they were recognized instead of having to mark them, then reanalyze the documents to redact them in Adobe. Review collected by and hosted on G2.com.

CloudNine is an excellent tool, that takes the best of the Relativity review solution, and leaves out all of the fiddily bits that make Relativity excruciating to use. Their upload and processing automatically, and their pricing structure is the best I've seen. Review collected by and hosted on G2.com.

I don't really have anything to say here. All of the solutions and even the off the wall requests we've made of CloudNine support has been outstanding. Review collected by and hosted on G2.com.

CloudNine's best feature is its straightforward ease of use. I co-taught a class on e-discovery at a local law school. We were able to get a class of 20 law students up and running and doing document review in less than 10 minutes. They were able to figure out how the software worked that easily. Plus, the drill down into the data production was impressive. For a small firm or solo, it just makes sense to go with a cloud-based SaaS, and CloudNine is the best of its breed. Review collected by and hosted on G2.com.

The tools are a little simple, especially compared to the software used at larger firms. There are a few features that would be really nice to have, like predictive search (AI). But the tools you absolutely must have are all there, all work well, and are easy to use. Review collected by and hosted on G2.com.

With automated processing of data the product have a great investigations review and is very easy to use. Review collected by and hosted on G2.com.

Some times, i have problem with some kinds of file type. Review collected by and hosted on G2.com.

That I can store all documents in one place and search by date, author, recipient, etc. Review collected by and hosted on G2.com.

I wish the interface did not make you open some files in the native application like .pst, .pdf, .doc., etc. or switch between tabs to do so. Also, I hate that signature images, like a company name or logo appears as a document. Review collected by and hosted on G2.com.

The customer service is excellent and the module is well-organized. Review collected by and hosted on G2.com.

It would be helpful if the full document fit on one page instead of having to scroll down. Review collected by and hosted on G2.com.