--- title: CloudNine Reviews meta_title: 'CloudNine Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how CloudNine works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 18 scale: '5' date_modified: '2026-08-07' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # CloudNine Reviews **Vendor:** CloudNine Discovery **Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery) **Average Rating:** 4.6/5.0 **Total Reviews:** 18 ## About CloudNine CloudNine Review makes eDiscovery simple and efficient. With fast, self-service data ingestion, streamlined review workflows, and seamless production capabilities, our intuitive platform delivers an exceptional user experience. Designed for law firms and enterprises, CloudNine Review empowers teams to take control of their eDiscovery process with powerful, world-class review functionality and all in one easy-to-use solution. ## CloudNine Reviews ### 1. Simplifying Complex Data Management with CloudNine **Rating:** 4.0/5.0 stars **Reviewed by:** jahan a. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about CloudNine?** What I like best about CloudNine is how simple and stress-free it makes managing everything in one place. The interface is clean and easy to understand, so you don’t waste time figuring things out. It feels like the platform is actually designed keeping users in mind, not just adding features for the sake of it. Another thing I really appreciate is its reliability everything runs smoothly without unnecessary glitches, which makes a big difference in day-to-day work. It also saves a lot of time by automating tasks that would otherwise be repetitive. Overall, it just makes work more organized and efficient without feeling complicated. **What do you dislike about CloudNine?** One thing I dislike about CloudNine is that it can feel a bit limited when you need more advanced features or customization. It works great for standard use, but once your requirements grow, you might find yourself wishing for more flexibility. Another issue is that sometimes the performance can slow down, especially when handling larger workloads or multiple tasks at once. It’s not a dealbreaker, but it can interrupt the workflow. Also, the support and documentation could be better. When you run into issues, it’s not always easy to find clear answers quickly, which can be frustrating when you’re on a deadline. **What problems is CloudNine solving and how is that benefiting you?** CloudNine is basically taking a very messy and overwhelming process like collecting, reviewing, and analyzing thousands of documents, emails, and files and making it simple and manageable. Instead of juggling multiple tools or doing things manually, everything is available in one platform where you can upload, review, and organize data quickly. What I like is that it saves a lot of time. Tasks that would normally take hours or even days like searching documents, filtering irrelevant data, or preparing files can be done much faster with automation. It also reduces effort because the system handles things like deduplication and data filtering on its own. Another big benefit is cost control. Since it streamlines the whole process and reduces manual work, it helps cut down operational costs, which is especially useful for firms handling multiple cases or large datasets. Overall, CloudNine is solving the problem of complex data management in legal and investigation work, and it benefits me by making the workflow faster, simpler, and more efficient without needing too many resources or tools. ### 2. Simple Interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2018 **What do you like best about CloudNine?** Items were easy to upload. Folder structure was maintained. Quick response to tech support questions. **What do you dislike about CloudNine?** Not able to add check boxes for review tags. **Recommendations to others considering CloudNine:** Simple interface and quick tagging set up if you are looking for a inexpensive E-Discovery tool. **What problems is CloudNine solving and how is that benefiting you?** E-Discovery workflow. ### 3. Excellent tool with outstanding support **Rating:** 4.0/5.0 stars **Reviewed by:** Charles B. | Cyber Incident Response Handler, Oil & Energy, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2016 **What do you like best about CloudNine?** CloudNine is an excellent tool, that takes the best of the Relativity review solution, and leaves out all of the fiddily bits that make Relativity excruciating to use. Their upload and processing automatically, and their pricing structure is the best I've seen. **What do you dislike about CloudNine?** I don't really have anything to say here. All of the solutions and even the off the wall requests we've made of CloudNine support has been outstanding. **Recommendations to others considering CloudNine:** Talk to their support, and evaluate the product. The ability to do automatic processing of new data and receive alerts is by far the best feature. **What problems is CloudNine solving and how is that benefiting you?** We have upload all data that needs to be reviewed by the Legal, Compliance, and Internal Audit teams in our company to the platform, and the cloud based solution and automatic processing features allow us to keep costs down and only worry about hosted data. ### 4. The best SAAS product of the market **Rating:** 3.5/5.0 stars **Reviewed by:** Luiz Fernando M. | Principal Cyber Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2016 **What do you like best about CloudNine?** With automated processing of data the product have a great investigations review and is very easy to use. **What do you dislike about CloudNine?** Some times, i have problem with some kinds of file type. **What problems is CloudNine solving and how is that benefiting you?** Because we don't have to buy any software, this tool is very cheapest. ### 5. I have used the product for a document review and document production. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2016 **What do you like best about CloudNine?** That I can store all documents in one place and search by date, author, recipient, etc. **What do you dislike about CloudNine?** I wish the interface did not make you open some files in the native application like .pst, .pdf, .doc., etc. or switch between tabs to do so. Also, I hate that signature images, like a company name or logo appears as a document. **What problems is CloudNine solving and how is that benefiting you?** I'm a lawyer, so I use the product for document productions and document reviews. - [View CloudNine pricing details and edition comparison](https://www.g2.com/products/cloudnine-discovery-cloudnine/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A03%3A07+-0500&secure%5Bsession_id%5D=22d97e94-1827-4603-b36d-1220607bb296&secure%5Btoken%5D=1da8e4f088c56b4c04c31a9e7f93ca2093d732496a83df1b52776de89a4915bf&format=llm_user) ## CloudNine Features **Document Collection** - Legal Hold - Document Collection - Document Processing **Document Review** - Document Review - Project Analytics - Project Templates - Automated Review - User Reporting - Permissioned Access - Production - Reporting/Analytics **Agentic AI - eDiscovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Collaboration Tools - Alerts/Notifications - Full Text Extraction - Document Imaging - Audit Trail - Data Import/Export - Full Text Search - Categorization/Grouping - API - Activity Tracking - Search/Filter - Compliance Management - Document Storage - Secure Data Storage - Workflow Management - Generative AI - Optical Character Recognition - Data Visualization - Keyword Search - Metadata Extraction - Archiving & Retention - Multiple File Format Support - Data Retention Management - Drag & Drop - AI Copilot - Document Management - Commenting/Notes - Tagging - Metadata Management - Topic Clustering - Natural Language Search - Two-Factor Authentication - Customizable Reports - Indexing - Access Controls/Permissions - Duplicate Detection - User Management - Case Management - Dashboard - Document Classification ## Top CloudNine Alternatives - [Everlaw](https://www.g2.com/products/everlaw/reviews) - 4.7/5.0 (721 reviews) - [Logikcull](https://www.g2.com/products/logikcull/reviews) - 4.7/5.0 (515 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.5/5.0 (642 reviews)