CloudLex Reviews (51)

Reviews

CloudLex Reviews (51)

4.8
51 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and organization of CloudLex, highlighting how it streamlines case management and client communication. The platform's intuitive design allows for quick access to critical data, making it a valuable tool for personal injury law firms. However, some users note occasional glitches that can disrupt workflow.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
AC
Andrea C.
lawyer
Small-Business (50 or fewer emp.)
"Fabulous software and customer service. A must need for plaintiff injury firms."
5/5
What do you like best about CloudLex?

We like how it is user-friendly. The data is accessed quickly and easily. Tracking leads and case management organization is incredible. Review collected by and hosted on G2.com.

What do you dislike about CloudLex?

There are so many files available that cannot be deleted. Once you create a new one it cannot be changed from all the files/cases. Review collected by and hosted on G2.com.

LR
Laura R.
managing attorney
Small-Business (50 or fewer emp.)
"Way to Scale and Organize a personal injury practice"
5/5
What do you like best about CloudLex?

that I can speak with real people at Cloudlex for support. Review collected by and hosted on G2.com.

What do you dislike about CloudLex?

there are minor things that we dislike but we brought them up to the company and they're implementing the changes. This software is always improving. Review collected by and hosted on G2.com.

David J. H.
DH
David J. H.
Owner
Small-Business (50 or fewer emp.)
"Being on the Cloudlex"
5/5
What do you like best about CloudLex?

The ease/ simplicity of the program. The support is exceptional. Review collected by and hosted on G2.com.

What do you dislike about CloudLex?

Sometimes I am unhappy that I have nothing I dislike about Cloudlex.

The email feature is not the best. Review collected by and hosted on G2.com.

Michael B.
MB
Michael B.
Sole Practitioner
Small-Business (50 or fewer emp.)
"My review of Cloud Lex"
2.5/5
What do you like best about CloudLex?

I like Michael Abdan, the owner, who always writes me back or calls me instantly when I have a question, problem or comment. Review collected by and hosted on G2.com.

What do you dislike about CloudLex?

I would like to be able to create titles for drop-down menus for events which occur frequently in my life. I would like to schedule "lunch" or "CLE" or "zoom call." Right now, I am limited to "other" and then later typing in the description. Review collected by and hosted on G2.com.

Patrick O.
PO
Patrick O.
Partner
Small-Business (50 or fewer emp.)
"Happy Customer"
5/5
What do you like best about CloudLex?

The staff is very responsive if you have any questions. I love the fact it is cloud based, so I have access from anywhere. They are constantly making changes and improving the product every few months. Review collected by and hosted on G2.com.

What do you dislike about CloudLex?

It does not have as many options as some of the more expensive competitors, but I don't think the extra price competitors charge is worth it. Review collected by and hosted on G2.com.

KH
Kristina H.
Litigation Paralegal
Small-Business (50 or fewer emp.)
"The best case management software ever!"
5/5
What do you like best about CloudLex?

I find the sidebar where you can look at the “Notes” entered on your cases very helpful. My favorite part of Cloudlex is that everything works as intended and every click takes you right where you need to be. There is also very little downtime with their updates and they do it outside of peak hours, as to be considerate to our busy worlds. Review collected by and hosted on G2.com.

What do you dislike about CloudLex?

Nothing to dislike about CloudLex at all! Review collected by and hosted on G2.com.

Alyce W.
AW
Alyce W.
Senior Partner
Small-Business (50 or fewer emp.)
"Best Case Management For Personal Injury Firms"
5/5
What do you like best about CloudLex?

It makes it extremely easy to work on cases from anywhere in the World. It's also incredibly useful assessing the health of the firm - how many cases are coming, how many clients in house or referred out. I couldn't imagine working without it now that I'm used to it. It's also has a very easy learning curve - my 1- year old daughter was able to do a lot of the heavy lifting migrating the data from paper and Outloook. Review collected by and hosted on G2.com.

What do you dislike about CloudLex?

There's nothing that really bothers me about this program Review collected by and hosted on G2.com.

KC
Kenneth C.
Lawyer
Small-Business (50 or fewer emp.)
"Best for personal Injury case management."
5/5
What do you like best about CloudLex?

Fewer sleepless nights. Everything run smoothly. Clients are cared for appropriately and regularly. Review collected by and hosted on G2.com.

What do you dislike about CloudLex?

I have not found anything that rises to the level of dislike. Review collected by and hosted on G2.com.

DR
Dennis R.
Attorney
Small-Business (50 or fewer emp.)
"I am very happy that I made the decision to become a CloudLex Subscriber"
4.5/5
What do you like best about CloudLex?

I like CloudLex's Custimer service best. Review collected by and hosted on G2.com.

What do you dislike about CloudLex?

So far, there has not been much for me to dislike Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Great all around software for personal injury attorneys"
4/5
What do you like best about CloudLex?

The best thing about Cloudlex is its design specifically for my practice area, personal injury. It has all of the data points I need to keep tabs on everything going on at my firm. It also has an intuitive user interface and great customer support. Also, the reporting features are far and above many other case management applications I have tried. Review collected by and hosted on G2.com.

What do you dislike about CloudLex?

I would like to see more integration with other apps, but overall it has not been a huge problem for us at my firm. Review collected by and hosted on G2.com.