---
title: CloudInn Reviews
meta_title: 'CloudInn Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how CloudInn works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 10
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---

# CloudInn Reviews
**Vendor:** Cloudinn  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 10
## About CloudInn
Cloud-based property management software. It manages the hotel&#39;s operational cycle in real-time.




## CloudInn Reviews
  ### 1. Simple and easy and customisable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirti G. | Salesforce Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about CloudInn?**

Simple and easy helpful in terms of hotel management task. Easy to use and interface wise it is nice and easy to use there is quiet of good functionality which is easy to use for users.

**What do you dislike about CloudInn?**

Overall the system is very helpful but they should try to improve in the interface of the system and there I don't think any improvement need as per my observation

**What problems is CloudInn solving and how is that benefiting you?**

So much benefits in cloudlnn front office like reservation front end desk house keeping and other stuffs and other is bank office is also great this way it is benifits to us.

  ### 2. CloudInn Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sachin M. | Senior Application Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 24, 2023

**What do you like best about CloudInn?**

The ease at which all the modules can be managed in one place.

**What do you dislike about CloudInn?**

Sometimes the options are bit confusing.

**What problems is CloudInn solving and how is that benefiting you?**

It helps me by having every options available under one roof. So its easier to navigate between products.

  ### 3. Hotel PMS to simplify your hotel distribution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about CloudInn?**

- it has a 2-way interface with OTAs such as Expedia , Booking.com etc
- the rates of management are really flexible along with live dashboard and reporting
- 24/7 online technical support

**What do you dislike about CloudInn?**

- I had a good overall experience using cloudinn except for the interface which may lag or stops responding even if my internet connectivity speed drops by a small amount.

**What problems is CloudInn solving and how is that benefiting you?**

- Helping hoteliers around the world enhance their operations, attract more guests and meet the ever - changing demands of modern hospitality management.
- ability to use any number of computers or mobile phones at the same time.

  ### 4. one stop solution for a hassle free stay

**Rating:** 4.5/5.0 stars

**Reviewed by:** Heena K. | Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about CloudInn?**

It is an integrated program which keeps up with the past pace techology standards setup today. Gives you a headstart in terms of managing all things at one place. surely the way forward

**What do you dislike about CloudInn?**

The shift from thr old setup to the new requires knowledge of technology and this could be difficult but once you get used to the process then it can be very comfortabe and relaxing to work with

**What problems is CloudInn solving and how is that benefiting you?**

As mentioned earlier as well it is one stop solution and brings all things sorted under one single roof making it easy to navigate and hence increasing the performance in return.

  ### 5. Manage you software on the fly!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nitin A. | Senior Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about CloudInn?**

CloudInn gives you enormous support in Cloud, Saas, and Web-based deployment. Also, CloudInn provides you with 24/7 support in resolving your queries and managing your property operations.

**What do you dislike about CloudInn?**

The only thing i dislike about this software is they won't provide you with in-person training. But, It supports Online training along with proper documentation.

**What problems is CloudInn solving and how is that benefiting you?**

CloudInn helps me in providing support for a number of users as it can support 1000+ users. Also, it helps us in managing accounts with the help of built-in accounting and employee management.

  ### 6. Efficient Marketing Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** abhishek s. | network engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about CloudInn?**

Multi property and online booking is something that i like most and various other reason are gds/ota integration

**What do you dislike about CloudInn?**

overall good but they can work on system interface

**What problems is CloudInn solving and how is that benefiting you?**

simple and easy complete hotel management tasks and 24 by 7

  ### 7. CloudInn usage review

**Rating:** 5.0/5.0 stars

**Reviewed by:** ANOOP K. | Consultant Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about CloudInn?**

Suitable for implementation on midsize Properties.
Simple easy to use, easily customisation, good tech support
Manages the hospitality  workflow effectively

**What do you dislike about CloudInn?**

Syst interface and user experience can be improved.
Nothing much to dislike about CloudInn

**What problems is CloudInn solving and how is that benefiting you?**

It is the best Available for Hospitality Industry.
Handles functions like Front office,POS, Booking engine, channel management

  ### 8. Best Software for Hotel Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chandan K. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about CloudInn?**

I like simple and customisable interface and they have very good customer support who will help your hotel business to go online.

**What do you dislike about CloudInn?**

As of now all good, don't see any problem.

**What problems is CloudInn solving and how is that benefiting you?**

CloudInn has Hotel CRM which has front office, payment system, inventory management, account management etc.

  ### 9. Review CloudInn

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sergio R. | Inspector, Enterprise (> 1000 emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about CloudInn?**

Fast and inmediate use. can manage different kinds of ítems.

**What do you dislike about CloudInn?**

Nothing specially. A bit slow once but could be caused by  the hardware

**What problems is CloudInn solving and how is that benefiting you?**

Real time image of the different áreas of the hotel

  ### 10. it is very useful in uploading in documents videos images etc

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about CloudInn?**

it is help in sharing documents and keeping it safe for long time

**What do you dislike about CloudInn?**

can not say, overall its fine ........................

**What problems is CloudInn solving and how is that benefiting you?**

it has make me free from managing files documents in hard copy formate



- [View CloudInn pricing details and edition comparison](https://www.g2.com/products/cloudinn/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+10%3A45%3A46+-0500&secure%5Bsession_id%5D=65da9ce7-3150-4dfe-bf26-581b261af823&secure%5Btoken%5D=1e89e3a6d997f20c468192638b1f2e59d5945c575782c692688248766c54e544&format=llm_user)

## CloudInn Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

## Top CloudInn Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)

