---
title: Cloudinary Reviews
meta_title: 'Cloudinary Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 221 reviews by the users' company size, role or industry
  to find out how Cloudinary works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 221
  scale: '5'
date_modified: '2026-08-01'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# Cloudinary Reviews
**Vendor:** Cloudinary  
**Category:** [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 221
## About Cloudinary
Cloudinary is the image and video platform that enables the world’s most engaging brands to deliver transformative visual experiences at global scale. More than three million users and 13,000 customers, including Adidas, Bleacher Report, Etsy, Fiverr, Grubhub, Minted, Paul Smith and Rivian, rely on Cloudinary to bring their campaigns, apps and sites to life. Backed by an ecosystem of more than 300 partners, integrations and plug-ins, Cloudinary’s AI-powered image and video solutions offer a single source of truth for brands to manage, transform, optimize, and deliver engaging visual content to anyone, anywhere. As a result, brands across all industries are seeing up to a 203% ROI with benefits including faster time to market, higher user satisfaction and increased engagement and conversions. For more information, visit www.cloudinary.com. Brands use Cloudinary to -Boost ecommerce conversion with optimized images, videos, 3D. -Improve operational efficiency by automating management and transformation of visual assets at scale. -Unlock innovative visual experiences with powerful APIs and workflow automation tools.



## Cloudinary Pros & Cons
**What users like:**

- Users find Cloudinary&#39;s **ease of use** remarkable, enabling quick media management and seamless integrations. (71 reviews)
- Users value the **efficient image management** capabilities of Cloudinary, enhancing their digital marketing strategies effortlessly. (43 reviews)
- Users appreciate the **outstanding customer service** and **robust media library features** of Cloudinary, enhancing operational efficiency. (41 reviews)
- Users praise Cloudinary for its **efficiency** , enabling quick optimizations and streamlined asset management that saves time. (33 reviews)
- Users value the **user-friendly interface** of Cloudinary, enhancing efficiency in managing and uploading online assets effortlessly. (29 reviews)
- Users find **easy integrations** with Cloudinary highly beneficial for managing assets seamlessly within their applications. (28 reviews)
- Content Management (24 reviews)
- Users appreciate the **user-friendly interface** of Cloudinary, enhancing their image and video optimization experience seamlessly. (24 reviews)
- Integrations (23 reviews)
- Asset Management (22 reviews)

**What users dislike:**

- Users find the **poor navigation** in Cloudinary frustrating, often getting lost in the interface and control layout. (22 reviews)
- Users express concerns about **expensive pricing** due to consumption metrics, wishing for a more affordable subscription model. (21 reviews)
- Users experience **usability issues** with Cloudinary, particularly with clunky UI and tedious tagging processes. (17 reviews)
- Users find the **UI confusing** , especially with many folders, impacting their overall experience. (14 reviews)
- Users find **poor usability** in Cloudinary, citing cumbersome processes and clunky UI that hinder efficiency and workflow. (12 reviews)
- Users find **cost limitations** problematic, especially with rising expenses due to large files and high traffic. (11 reviews)
- Users find **difficult navigation** in Cloudinary, struggling with complex UI and searching for basic features. (11 reviews)
- Users find the **learning curve steep** for beginners, making it challenging to adopt Cloudinary effectively. (11 reviews)
- Users find **limited customization options** in Cloudinary hinder effective asset management and control over updates. (11 reviews)
- Poor Organization (11 reviews)

## Cloudinary Reviews
  ### 1. Easy Third-Party Integration Made Simple

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Cloudinary?**

It’s easy to integrate into any third-party products.

**What do you dislike about Cloudinary?**

Sometimes, certain options end up buried deep within the menus, which makes them harder to find than they should be.

**What problems is Cloudinary solving and how is that benefiting you?**

I like that it keeps all images in one place, and that I can modify them directly through a URL string.

  ### 2. Easy to Use, Makes API Coding Simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Cloudinary?**

I like how easy it is to use. how easy it is to code the apis

**What do you dislike about Cloudinary?**

the initial setup for my account was annoying. also the log in flow sucks

**What problems is Cloudinary solving and how is that benefiting you?**

we use it to upload docs and images and store them and use the link to show these files

  ### 3. Intuitive, Easy-to-Use Platform with Convenient Quick URL Links

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Cloudinary?**

It is easy to use. It provides quick URL links as well.

**What do you dislike about Cloudinary?**

The load/speed time. The more assets we add into the platform, the slower the search becomes to find things.

**What problems is Cloudinary solving and how is that benefiting you?**

Cloudinary is holding all of our company digital assets in one place, which makes finding approved imagery easy to locate.

  ### 4. Great option to store images and showcase them transformed on a website

**Rating:** 4.0/5.0 stars

**Reviewed by:** Victor T. | Web developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about Cloudinary?**

The ease of use, its very easy to create a transformation thats used often (named transformation) and apply it to all assets, then I can just tweak the transformation and I dont have to manually change each asset.

Documentation is clear so its easy to implement and integrate with my current React app

**What do you dislike about Cloudinary?**

Only the price and pricing model, the storage would never go down (makes sense) but for it to be bundled on the same credits as the bandwidth and transformations it makes it more difficult to manage every month.

Customer Support answers quick whenever there are issues, however for the same issue I could be in contact with more than 5 different agents, and sometimes they dont have the same response, so I just give up.

I still dont know exactly how their caching works, since in theory once an asset and its transformation are cached on cloudflare, any request should just pick from the cache and not count towards my spending, however the daily usage is still up and down, meaning there are still calls going to cloudinary and not through the cache.

**What problems is Cloudinary solving and how is that benefiting you?**

Image storage, organization and transformation to adapt to different screens sizes.

**Official Response from Eugene Musebe:**

> We appreciate your positive feedback on the ease of use and documentation of Cloudinary. We understand your concerns about the pricing model and the consistency of customer support. Your feedback is important to us and we will use it to enhance our services for a better customer experience.

  ### 5. High-Quality Resizing with Handy Pre-Defined Formats

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Cloudinary?**

The capabilities to resize in different pre-defined formats without losing quality

**What do you dislike about Cloudinary?**

I don't like that it doesn't recognize a file that has already been uploaded. It does not even show in related assets

**What problems is Cloudinary solving and how is that benefiting you?**

store images in one place that is not impacted by other teams migrations

  ### 6. Great Documentation and a Developer-First Platform for Seamless Implementation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Cloudinary?**

Documentation is great, developer-first platform allows for custom solutions and a seamless implementation experience

**What do you dislike about Cloudinary?**

Nothing major. We found a few minor gaps in their APIs that we were able to work around.

**What problems is Cloudinary solving and how is that benefiting you?**

Centralizing assets, approval workflows, dynamic transformations are powerful. It's getting assets to market faster.

  ### 7. Cloudinary Makes Company Data Easy to Access and Manage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Cloudinary?**

Cloudinary gives easy access to our company data when we need it, easy to use and operate

**What do you dislike about Cloudinary?**

It’s a good service for us, nothing comes to mind

**What problems is Cloudinary solving and how is that benefiting you?**

We needed a way to store video data for our platform, it allowed us to do so

  ### 8. Effortless Image Management, Minor UI Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marcel C.

**Reviewed Date:** December 01, 2025

**What do you like best about Cloudinary?**

I really appreciate how Cloudinary allows me to store images on the cloud with ease and retrieve them without needing to compress or edit them beforehand. The ability to store images using their API and then request them simply by calling the URL with appropriate parameters is incredibly convenient. Cloudinary handles transformations and other tasks in the background, which saves me a lot of time and effort. Furthermore, setting up Cloudinary was quite straightforward, and its integration through API calls is greatly simplified, especially with the assistance of AI. Overall, I enjoy the service a lot because it performs exceptionally well, even though I have mentioned some minor concerns.

**What do you dislike about Cloudinary?**

I find the UI of Cloudinary to be somewhat complicated and feel that it could be more modern and user-friendly. Additionally, I feel that the pricing can become quite high once a certain threshold is reached.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary to store images easily on the cloud, retrieve them with URL transformations, and avoid pre-editing, which simplifies image management for my open source project.

**Official Response from Eugene Musebe:**

> Thank you for sharing your positive experience with Cloudinary's image storage and retrieval features. We understand your concerns about the UI and pricing, and we're continuously working to enhance the user interface and provide flexible pricing options. We're grateful for your support in using Cloudinary for your open source project.

  ### 9. My experience with Cloudinary: Easy, efficient, and smart

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about Cloudinary?**

One of the most helpful things about Cloudinary is its ease of use and intuitive platform. I feel like even non-technical users can quickly upload, organise, and optimise media without a steep learning curve. The dashboard is clean and user-friendly, making it easy to manage images and videos in one place.

**What do you dislike about Cloudinary?**

One thing I dislike about Cloudinary is that the pricing can become expensive as usage grows. As storage, bandwidth, and transformations increase, costs can rise quickly.

**What problems is Cloudinary solving and how is that benefiting you?**

Currently Cloudinary are developing an image sorting tool which automatically sorts out pictures following a predetermined order. This significantly reduces my workload, saves time, and improves efficiency as it lets me focus on more important tasks rather than manual file management.

**Official Response from Eugene Musebe:**

> Thank you for sharing your experience with Cloudinary. We understand the concern about pricing, and we continuously work to provide cost-effective solutions for our users as their usage grows.

  ### 10. Effortless Image Compression with Excellent Image Quality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Cloudinary?**

Ease of use and image quality are excellent; compressing images is simple — you don't need to do anything except upload the files.

**What do you dislike about Cloudinary?**

The initial load time and search speed are slow, and there are limited analytics tools available.

**What problems is Cloudinary solving and how is that benefiting you?**

Media storage and media compression

  ### 11. Simplified Visual Management, But Slow Load Times

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mathis B.

**Reviewed Date:** December 01, 2025

**What do you like best about Cloudinary?**

I greatly appreciate Cloudinary for its ability to easily sort and share all our visual photos and videos, which is crucial for our campaigns that involve many different media. The sorting feature using metadata is particularly remarkable, it allows me to quickly find what I need and saves us valuable time. Moreover, the simplicity of using Cloudinary, especially during the initial setup, was very pleasant. The installation was done easily and quickly, which facilitated adoption by our team. Overall, these elements make Cloudinary very valuable for our daily activities.

**What do you dislike about Cloudinary?**

When I browse through all the visuals, they sometimes take a while to display. Improving this aspect would be a plus.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary to easily store, sort, and share our visuals, which allows us to save time and improve the organization of our campaigns thanks to its ease of use and sorting by metadata.

**Official Response from Eugene Musebe:**

> We're happy to hear that Cloudinary has been valuable for your campaigns. Your feedback about the slow load times is noted, and we will strive to enhance the loading speed for a better user experience.

  ### 12. Simplified Media Management with Cloudinary

**Rating:** 4.0/5.0 stars

**Reviewed by:** Morgane P.

**Reviewed Date:** December 01, 2025

**What do you like best about Cloudinary?**

I greatly appreciate the metadata function in Cloudinary, as it allows me to efficiently sort and catalog our files. It is particularly useful for specifying vital information such as shooting dates and locations, product codes, as well as primary and secondary materials. Moreover, it facilitates the distinction between creations and raw visuals, and offers great utility for managing different file formats and orientations. By using Cloudinary, I can also avoid file duplicates and easily retrieve documents thanks to detailed metadata. This makes the display on our website and our Google campaigns much smoother and more organized.

**What do you dislike about Cloudinary?**

The video studio feature on Cloudinary does not meet all my expectations. Ideally, I would like to be able to edit videos by adding text and integrating Excel files for translation to create adapted versions for different countries. Additionally, it would be very beneficial to have basic effects and transitions available to facilitate video editing directly on Cloudinary, which would allow us to have only one visual for all our languages.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary to avoid file duplicates and easily find our files through metadata, as well as to store and transform our assets for our site and campaigns.

**Official Response from Eugene Musebe:**

> Thank you for your feedback on the video studio feature. We appreciate your input and will take it into consideration for future improvements.

  ### 13. Effortless Image Uploads and Hosting for Our E-commerce Site

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Cloudinary?**

Easy to use for uploading and hosting images for our ecommerce website

**What do you dislike about Cloudinary?**

Sometimes the display of all our hosted content is messy and hard to navigate. Not a huge issue just a small blocker.

**What problems is Cloudinary solving and how is that benefiting you?**

Hosting content so we don't have to load/host high value assets

  ### 14. Satisfied Cloudinary User Since 2013

**Rating:** 5.0/5.0 stars

**Reviewed by:** Faydra D. | Full-time Freelancer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Cloudinary?**

Eight months ago when I did initial review, I was using Cloudinary almost daily but not as much as I started using it about six months ago. I've been using Cloudinary much, much more these days. I'm transitioning away from creating websites for other people and building out my own websites for my own domains, which means my use of Cloudinary has skyrocketed over the last 8 - 10 months, and there are more things I can do with Cloudinary that I could have always done with Cloudinary if I'd been using as much as I'm using it now. My next big project on Cloudinary will be doing a great deal more with video hosting. I've always used it mainly with images, but Cloudinary is not limited to just working with images.

**What do you dislike about Cloudinary?**

I would love to see Cloudinary add more tiers to their plans. They go from a free plan to a Plus plan, and the Plus plan is $99 a month. Many of my clients are very small business owners and/or individual bloggers not making money from their websites. Asking them to pay $99 a month to manage 10 to 100 images is too much. I always pitch the free tier of Cloudinary to my clients, but I'd love to be able to also send paying subscribers Cloudinary's way, also. The Free plan provides 25 credits per month. The Plus plan provides 225 credits per month. What if there was a 25/month plan with 75 or 100 credits and/or $45/month plan with 180 credits? I have more confidence that I could promote those types of plaid plans to my clients than the $99. As for Cloudinary itself and what it offers, there's still nothing I dislike about the service. Everything I want to do, it does and I'm discovering other things I can do now that I'm using it a great deal more.

**What problems is Cloudinary solving and how is that benefiting you?**

Cloudinary allows me to manually control my media. I don't always want every, single image or video on one of my WordPress sites to be managed by a CDN. Cloudinary gives me the flexibility to manage my media myself, and I value the ability to do that.

**Official Response from Eugene Musebe:**

> Twelve years of trust—that’s incredible. We’re thrilled Cloudinary continues to give you the control, flexibility, and simplicity you rely on, and it’s great to hear our support team has had your back along the way. Thanks for being such a loyal part of the Cloudinary community!

  ### 15. Great Image Organization and Search, but Resizing Could Be More User-Friendly

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Cloudinary?**

It organizes my images very well and the search function is easy to find.

**What do you dislike about Cloudinary?**

It's not very user friendly to adjust image size.

**What problems is Cloudinary solving and how is that benefiting you?**

Keeping all my images in one place and organized in s way that makes them easier to find

  ### 16. Effortless Media Management and Optimization

**Rating:** 5.0/5.0 stars

**Reviewed by:** nathan c.

**Reviewed Date:** November 20, 2025

**What do you like best about Cloudinary?**

I use Cloudinary for hosting my images and videos for my website, which makes managing my content really easy and efficient. I love how I can simply upload a photo or video and grab the URL to seamlessly integrate it onto my website. It significantly optimizes my images for fast loading times, thereby improving my page speed, which is very important for user experience and SEO. What I find remarkable about Cloudinary is its ease of use, with a straightforward setup process that is frictionless and user-friendly. The image transformations are a fantastic feature, providing high versatility and customization options right out of the box. I used to use Cloudflare before, but I found Cloudinary much easier to understand and use, which I greatly appreciate. The entire experience with Cloudinary has been positive and hassle-free for my particular use case.

**What do you dislike about Cloudinary?**

I don't really dislike anything. Evertything I've wanted to use Cloudinary for I've been easily able to do.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary to host images and videos easily, optimizing them for fast loading which improves my webpage speed.

**Official Response from Eugene Musebe:**

> Thank you for your kind words! We're delighted to hear that Cloudinary has made it easy for you to manage and optimize your media content for your website. We strive to provide a straightforward setup process and versatile customization options, and we're glad to hear that it has been a positive experience for you.

  ### 17. Efficient Asset Management with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** gabbie Q.

**Reviewed Date:** November 20, 2025

**What do you like best about Cloudinary?**

I appreciate Cloudinary for its capability to upload and store creative assets and website assets, essentially acting as a cloud for our photography. It solves the problem of accessing our storage from anywhere, which is incredibly convenient for my workflow. The ease of creating a link and sending it to coworkers enhances collaboration and sharing efficiency. I also love the categories feature that helps refine my search, making it easier to locate specific assets quickly. The initial setup of Cloudinary was quite straightforward, contributing to a smooth transition and user experience.

**What do you dislike about Cloudinary?**

I find it challenging that when I upload assets to Cloudinary, they don't upload directly to specified folders. Instead, they go into a general pool of assets, requiring additional steps to move them over. I also wish there was functionality for conducting image searches using an image as the search query.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary to easily upload and access creative assets from anywhere, simplifying the process of sharing links with coworkers.

**Official Response from Eugene Musebe:**

> Thank you for sharing your positive experience with Cloudinary, especially regarding its convenience for accessing and sharing assets. We understand your concerns about organizing uploaded assets and conducting image searches, and we will take note of these areas for potential enhancements.

  ### 18. Ease of Integration and Editing, Excellent Speed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samuel V. | Desarrollor web full stack

**Reviewed Date:** November 19, 2025

**What do you like best about Cloudinary?**

I use Cloudinary to store all kinds of assets and documents from my applications both professionally and personally, which offers me a lot of convenience. I love the ease with which I can quickly transport the assets. The integration is extremely easy and that optimizes my work time thanks to the speed at which I can operate. The options for transforming and editing images and videos are simple and varied, allowing me to optimize and ensure that images are stored in the webp format, in addition to controlling quality and compression. I like being able to save only the necessary information of the asset, such as automatically cropping a profile photo. The initial setup process was excellently easy. I am very satisfied with the prices and always recommend Cloudinary to friends and colleagues, rating it a 10 on a scale of 1 to 10.

**What do you dislike about Cloudinary?**

Handling all types of assets that are not images or videos, such as PDFs, xlsx, and others, can be problematic in Cloudinary. I have to use the resource_type = raw or auto, and these don't always work well. The files sometimes become corrupted or are saved incorrectly.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary to store and optimize assets easily, quickly transforming images and videos. It benefits me with its easy integration and effective management of quality and compression, which improves my workflow both professionally and personally.

**Official Response from Eugene Musebe:**

> Thank you for sharing your positive experience with Cloudinary! We're glad to hear that you find the integration easy and the speed of operation excellent. We understand your frustration with handling non-image and non-video assets, and we are continuously working to enhance our support for a wider range of file types. We appreciate your feedback and your recommendation!

  ### 19. Powerful Tool with Room for UI Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Théodore D.

**Reviewed Date:** November 18, 2025

**What do you like best about Cloudinary?**

I appreciate Cloudinary for the many benefits it brings to my digital asset management process, particularly the ease of accessing all images on the cloud. The platform's standout feature is its dynamic image transformation capability, which allows me to apply transformations to visuals directly through a link, eliminating the need to use additional software for visual editing. This feature is especially beneficial for consistently achieving pixel-perfect visuals that align perfectly with aspect ratios, which is crucial for creating compelling visuals for newsletters. Cloudinary's ability to easily replace hosted images further streamlines my workflow, making it an indispensable tool in my toolkit.

**What do you dislike about Cloudinary?**

I think the UI can be a little clunky, and I wish it was more responsive and fast. The inability to bulk rename multiple files is a shame. For the UI, I would love to see faster/simpler animations in favor of functionality if possible. For the bulk renaming, I would love to see an option for renaming multiple assets that lets us know if some assets' links might break.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary for easy cloud access to images, simple replacements, and dynamic visual transformations, which ensure perfect aspect ratios and pixel precision.

**Official Response from Eugene Musebe:**

> Thank you for sharing your positive experience with Cloudinary, particularly the ease of accessing images on the cloud and the dynamic image transformation capability. We hear your feedback about the UI and bulk renaming features, and we are committed to enhancing the user interface and adding more functionality to meet your needs. Your feedback helps us prioritize improvements that benefit our users.

  ### 20. Effortless Image Storage and Dynamic Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andre S.

**Reviewed Date:** November 17, 2025

**What do you like best about Cloudinary?**

I absolutely enjoy using Cloudinary for storing web app images because of its user-friendly and flexible platform that ensures secure storage. The latency is impressive, enhancing the efficiency of my web applications. Moreover, Cloudinary's media object storage capabilities are outstanding and among the best globally. I also appreciate the ease of integration with my existing application, especially with our Python Django backend and React frontend. Cloudinary's features greatly facilitate delivering web app demos to my customers. Additionally, I value the API capabilities that allow seamless integration between Google Cloud Vertex AI and Cloudinary, which supports unique application needs such as identifying Amazonian plants through our Flutter app. These functionalities combined make Cloudinary an invaluable tool, reflected in my high recommendation score.

**What do you dislike about Cloudinary?**

I find it challenging to develop a solution within Cloudinary for creating a kind of hash coding to stamp legal images. I am unsure how to achieve this specific functionality and would appreciate more guidance or features in this area.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary for easy, flexible, and secure storage of web app images with impressive latency. It integrates well with our backend and enhances customer sharing via Cloudinary Media Storage.

**Official Response from Eugene Musebe:**

> Thank you for sharing your positive experience with Cloudinary! We're thrilled to hear that you find our platform user-friendly, flexible, and secure, with impressive latency that boosts your web applications' efficiency. We're also glad you appreciate the seamless integration with your Python Django backend and React frontend, as well as the API capabilities that support unique application needs.

Regarding your concern about creating hash coding for legal images, we understand the importance of this feature and will explore ways to enhance our platform in this area. We value your feedback and would be happy to follow up with you to provide more guidance or updates on any new features related to this functionality. Thank you for choosing Cloudinary as your image storage solution!

  ### 21. Effortless Image Optimization with Some AI Hiccups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anton P.

**Reviewed Date:** November 16, 2025

**What do you like best about Cloudinary?**

I absolutely love the ease with which I can handle image transformations using Cloudinary. The ability to encapsulate all my transformations into a single link is incredibly convenient and simplifies my workflow significantly. Rather than having to combine transformations into a complex script, Cloudinary allows me to streamline this process, saving both time and effort. The image optimization feature is another standout, as it enhances the sharpness of images and adds missing details, resulting in high-quality output effortlessly. Additionally, the initial setup of Cloudinary was very easy, which made the transition from our previous internal tool seamless and reduced the time we previously spent on support. I highly recommend Cloudinary because of the significant enhancements it brings to image management tasks.

**What do you dislike about Cloudinary?**

The output is sometimes blurred for no reason. The AI-based filters are not great.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary for image optimization, enhancing sharpness and adding missing details. It simplifies processes by consolidating transformations into one link, avoiding complex scripts. The switch from a custom tool reduced support time, and setup was easy.

**Official Response from Eugene Musebe:**

> We're thrilled to hear that you love the ease of handling image transformations and the convenience of encapsulating them into a single link. We appreciate your feedback and are constantly working to improve our AI-based filters to ensure high-quality output. Thank you for recommending Cloudinary!

  ### 22. Effortless Asset Management with Cloudinary

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel N.

**Reviewed Date:** November 18, 2025

**What do you like best about Cloudinary?**

I appreciate Cloudinary for its easy and user-friendly interface, which makes managing product-images and online assets a seamless experience. The platform provides a quick way to upload these assets and make them available online within seconds, significantly enhancing efficiency. I find the process of uploading and entering metadata to be particularly easy, which is crucial for maintaining a streamlined workflow in e-commerce asset management. Overall, Cloudinary stands out for its simplicity and effectiveness in handling online content.

**What do you dislike about Cloudinary?**

I find the process of setting focal points and using them within our inline shop to be cumbersome. Specifically, having a separate pop-up window to set the focal point is inefficient and disrupts the workflow.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary for quick uploading and making product images and online assets available instantly. Its easy and user-friendly interface, with features like easy upload and metadata input, greatly helps my e-commerce asset management.

**Official Response from Eugene Musebe:**

> Thank you for sharing your experience with Cloudinary. We understand your concerns about setting focal points and will take this into consideration for future improvements to enhance the user experience.

  ### 23. Great UX and Easy to Use, but File Renaming After Upload Is Frustrating

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2026

**What do you like best about Cloudinary?**

Easy to use and with a good UX design and overview

**What do you dislike about Cloudinary?**

That it renames my files after uploading.

**What problems is Cloudinary solving and how is that benefiting you?**

Content

  ### 24. Robust DAM Solution with Excellent Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adilene I.

**Reviewed Date:** November 06, 2025

**What do you like best about Cloudinary?**

I have immense appreciation for Cloudinary's outstanding customer service. They are highly supportive, especially when navigating the complexities of the Media Library APIs and when it comes to the custom migration tools we've developed. The support team consistently explains issues clearly and assists in resolving them effectively. In addition, the search functionality within the media library is exceptionally robust, which makes querying or searching visually very efficient and beneficial. I particularly value the ability to optimize assets for delivery in a way that maintains user experience excellence while controlling bandwidth usage; this capability has truly been a game-changer for our operations. Furthermore, the straightforward initial setup ensures a seamless integration process, which has been beneficial for us and our clients.

**What do you dislike about Cloudinary?**

I find the lack of a built-in solution for asset request management inconvenient, as it requires going through Portals. Additionally, the user roles aren't as flexible as I'd like. It would be helpful to have roles that allow users to view and download assets without counting against the user quota. Another issue is with subaccount permissions; individual subaccounts should have their own permissions for viewing and adding items. This limitation extends to analytics, as subaccount features are often tied to the main account, which is not practical for us when different clients have their own subaccounts.

**What problems is Cloudinary solving and how is that benefiting you?**

Cloudinary optimizes asset delivery and provides a robust DAM solution, allowing clients to manage their own assets independently which enhances user experience without increasing bandwidth load.

**Official Response from Eugene Musebe:**

> We're thrilled to hear that you appreciate our outstanding customer service and the robust search functionality within the media library. We understand your concerns about asset request management and user roles, and we will take your feedback into consideration for future improvements.

  ### 25. Robust and high-performing technical solution, but interface and commercial forecasting need improvement.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Romain P. | Product Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2025

**What do you like best about Cloudinary?**

Exceptional reliability: only a few minutes of downtime in 2 years of use
Performance and ease of integration: image/video transformations integrated into URLs, performed on the fly
Effortless scalability: easy development of video content, platform that grows with our needs
Flexible migration: multiple import options adaptable to different existing solutions
Well-documented APIs and simple technical integration (3 months from signing to production)
Responsive technical support with numerous training resources and certifications
Good value for money once the solution is in place

**What do you dislike about Cloudinary?**

Interface not intuitive for non-technical users (photographers, graphic designers) who need a more direct experience
Very imprecise cost estimation: commercial forecast far below reality during the first contract
Insufficient onboarding: lack of support on metadata organization and sharing of best practices
Deficient commercial communication: changes in conditions/features/prices not communicated during pre-sales
Cost predictability difficult in the first year (even if it improves later)

**What problems is Cloudinary solving and how is that benefiting you?**

1. Media Performance and Optimization

Problem: Slow loading times for images/videos on our websites
Benefit: Efficient CDN and automatic transformations that significantly speed up display, improving user experience

2. Technical Complexity of Transformations

Problem: Need to resize, optimize, and adapt media for different platforms/devices
Benefit: Transformations integrated into URLs and performed on-the-fly, eliminating the need to pre-generate multiple versions

3. Scalability of Multimedia Content

Problem: Difficulties in managing the increase in content volume, especially video
Benefit: Very easy development of our video content without technical constraints

4. Migration and Centralization of Assets

Problem: Media scattered across different platforms, complex migration
Benefit: Flexible migration options that adapt to our existing solutions

5. Reliability and Maintenance

Problem: Risks of outages and time-consuming technical maintenance
Benefit: Exceptional reliability (a few minutes of downtime in 2 years) and simple integration via well-documented APIs

Overall Impact: A robust media infrastructure that allows us to focus on our core business rather than the technical management of assets.

**Official Response from Eugene Musebe:**

> Thank you for sharing your positive experiences with Cloudinary, including the ease of integration, scalability, and responsive technical support. We apologize for any challenges you have faced with the interface, cost estimation, and onboarding process. We appreciate your feedback and will use it to enhance our services.

  ### 26. Essential Image Management with Powerful Tools, Awaiting API Improvements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bardia N. | Engineering Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Cloudinary?**

We store millions of images in Cloudinary, and it plays a crucial role in moderating and optimizing these images for display across all our applications. The optimizations ensure that our users enjoy the experience they expect, while the management tools empower our internal teams to make modifications whenever necessary.

**What do you dislike about Cloudinary?**

Some of the newer APIs still require further development to achieve full feature parity, but we are actively collaborating with the team to ensure these areas are prioritized.

**What problems is Cloudinary solving and how is that benefiting you?**

The most significant benefit for us has been the rapid retrieval and optimization of images across various platforms. We are eager to start using the MediaFlows features for moderation and to further enhance our images.

**Official Response from Eugene Musebe:**

> Thank you for your feedback on the API improvements. We're actively collaborating with our team to prioritize and develop these areas further.

  ### 27. Effortless Asset Sharing and Access Across Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emma C. | Junior Internal Communications Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about Cloudinary?**

quick and easy upload and sharing. We use assets across the business between many departments also often offsite. The cloud-based server allows me to access the assets easily for last-minute posts.

Very quick to roll out across the business when we re-platformed. It integrates into many departments seamlessly. As someone who uses it multiple times daily it's intuitiveness is a gift

**What do you dislike about Cloudinary?**

The AI tagging is not very effective or detailed. We deal with 1000s of assets daily and need to refine quicker, and the tagging process at upload can be lengthy and tedious

The photo editor is not intutuive and does have simple crop feature

**What problems is Cloudinary solving and how is that benefiting you?**

We no longer have to send Dropbox or wetransfer, or multiple files via Teams or email. we can also create collections for specific projects which is great for internal communications

**Official Response from Eugene Musebe:**

> Thank you for your feedback on the AI tagging and photo editor. We are continuously working on enhancing these features to provide a better user experience. Your input is valuable in helping us prioritize improvements.

  ### 28. Effortless Image Transformation with Robust Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Douglas O.

**Reviewed Date:** December 09, 2025

**What do you like best about Cloudinary?**

I really appreciate Cloudinary's feature that allows me to test transformations, which I find very handy. It also handles quite large files well, and the process is quite straightforward. Using Cloudinary, I can upscale images by four times, producing results that are quite sharp with a great level of detail. I found the initial setup very easy, and everything was up and running within a week.

**What do you dislike about Cloudinary?**

I would like to have a way to upscale videos. That's a feature that is missing, and I would like to be able to buy additional credits without having to upgrade for a bigger plan.

**What problems is Cloudinary solving and how is that benefiting you?**

Cloudinary upscales my images effectively, changes formats, and adds masks and watermarks. It handles large files and provides sharp, detailed results, simplifying my image transformations.

**Official Response from Eugene Musebe:**

> Thank you for sharing your positive experience with Cloudinary. We understand the need for upscaling videos and the option to buy additional credits, and we will take your suggestions into account for future improvements.

  ### 29. Smooth, Modern UI That Makes Transformations Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2026

**What do you like best about Cloudinary?**

Smooth UI and Morden design and transformation are useful

**What do you dislike about Cloudinary?**

Cost and error logs/technical connector, i.e there should be an MCP

**What problems is Cloudinary solving and how is that benefiting you?**

Serving images at speed

  ### 30. Seamless Media Storage and Sharing for Students

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shilpa M.

**Reviewed Date:** November 25, 2025

**What do you like best about Cloudinary?**

I appreciate that Cloudinary offers a free version, which is particularly beneficial for students like myself. I enjoy using it for my educational projects because it enables seamless delivery of media-rich assets over the internet. The quality of service provided by Cloudinary is exceptional, making it easier for me accomplish my educational goals. The platform has been a crucial component in facilitating my ability to store and share large media files, something that was once unimaginable. Additionally, Cloudinary integrates effortlessly with Codepen, enhancing my project development experience.

**What do you dislike about Cloudinary?**

There's nothing that I dislike. I like Cloudinary.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary to store and share digital media assets effortlessly for my educational projects, benefiting from its seamless media delivery and high-quality service, which supports my educational goals by enabling smooth integration into my projects.

**Official Response from Eugene Musebe:**

> Thank you for your kind words! We're glad to hear that Cloudinary has been a crucial component in facilitating your ability to store and share large media files for your educational projects. We're committed to providing high-quality service and seamless integration to enhance your project development experience.

  ### 31. Simple, Secure Image Hosting Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Natalie D. | Director of Product, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Cloudinary?**

I like using Cloudinary for hosting images on our website. It makes it easy to have images hosted in a secure place. I value the ability to link images on our platform.

**What do you dislike about Cloudinary?**

n/a

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary for hosting images for our website, and it makes it easy to have them in a secure place.

**Official Response from Eugene Musebe:**

> We're glad to hear that you find Cloudinary easy to use and secure for hosting your website images. Thank you for sharing your positive experience!

  ### 32. Practicality and Ease with Cloudinary

**Rating:** 5.0/5.0 stars

**Reviewed by:** EMILIO v.

**Reviewed Date:** November 17, 2025

**What do you like best about Cloudinary?**

I really appreciate the convenience that Cloudinary offers. It is extremely easy to use, and the initial setup was very simple, which is a great advantage since I didn't encounter any problems. I mainly use it to generate URLs that make it easier to upload and view images on my site, making visual content accessible to visitors. Cloudinary's complete platform is very good and, even though I don't use all the tools, I believe it helps various companies improve their performance. The product is so effective that I would rate it a 10 in terms of likelihood to recommend it to a friend or colleague.

**What do you dislike about Cloudinary?**

The slowness could improve.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary to generate URLs that allow the display of images on my site, making it easier for visitors to access visual content.

**Official Response from Eugene Musebe:**

> Thank you for your positive feedback! We're thrilled to hear that Cloudinary is helping you make visual content more accessible to your site visitors. We'll definitely take your feedback about slowness into account for future enhancements.

  ### 33. Intuitive Scaling, High Costs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael A.

**Reviewed Date:** November 26, 2025

**What do you like best about Cloudinary?**

I appreciate the URL syntax in Cloudinary, which allows me to apply all desired transformations. This enables flexible and efficient image processing directly via the URL, without the need for additional development resources. This offers a great time saving and significantly simplifies the workflow. The initial setup was very easy and pleasant, which made it easier to start using it. I can use Cloudinary seamlessly in my development environment and have integrated it as a plug-in in Visual Studio Code, which further simplifies handling and ensures a smooth workflow.

**What do you dislike about Cloudinary?**

The maximum limits, even in the simpler plans, should be improved. The cost structure also starts very expensive.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary for storing and delivering images, which helps me with programmatic scaling, format changes, and styling of large image datasets.

**Official Response from Eugene Musebe:**

> We're thrilled to hear that Cloudinary has been a time-saving and workflow-simplifying tool for you. We appreciate your feedback about the maximum limits and cost structure, and we are committed to continually improving our platform to better serve our users' needs.

  ### 34. Versatile Image Management, Effortless Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian C. | Owner, Photography, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about Cloudinary?**

I love Cloudinary's versatility. Its ability to consistently apply the same modifications across numerous images is invaluable for my work as a photographer. The service effortlessly handles the cleaning and watermarking of images, which are crucial tasks for maintaining professional standards and visual consistency in my site’s asset management. Hosting images online has never been more efficient, thanks to Cloudinary's user-friendly setup where I could upload and start utilizing its features almost immediately. Cloudinary’s robust functionality and intuitive interface greatly enhance my workflow, making it an essential tool for my current needs and upcoming projects.

**What do you dislike about Cloudinary?**

I have no complaints at the moment

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary for asset management, hosting images online efficiently, ensuring versatility and consistency for my photography work, and simplifying tasks like image cleanup and watermarking.

**Official Response from Eugene Musebe:**

> We appreciate your feedback and are delighted to hear that Cloudinary has been instrumental in simplifying tasks like image cleanup and watermarking for your photography work.

  ### 35. Cloudinary are wizards when it comes to images and video

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patrick F. | Content Developer Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2025

**What do you like best about Cloudinary?**

Cloudinary provides instant transformations on all of out images used in a large scale ecommerce site. They are fast and their image optimizations are insane. We can apply filters, scaling, cropping and a ton of other optimizations through a simple URL parameter and get the image we want/need nearly as fast the first time than an image that already exists.

**What do you dislike about Cloudinary?**

The UI / Dashboard could be easier to navigate and to find what you are looking for. I often have to click around a bunch to get what I want.

**What problems is Cloudinary solving and how is that benefiting you?**

Cloudinary provides all of our asset delivery and optimization to our .com and App properties. It is incalculable how much bandwidth they save us, along with keeping our SEO vitals in the green. We're are currently in planning to use them for our complete DAM service provider now that they have built this out more completely.

**Official Response from Eugene Musebe:**

> It's great to hear that Cloudinary is helping you save bandwidth and maintain SEO vitals. We're excited to continue supporting your needs as you expand to use Cloudinary for your complete DAM service provider.

  ### 36. Simplifies Photo Optimization with Ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jukebox555 X.

**Reviewed Date:** November 19, 2025

**What do you like best about Cloudinary?**

I love the simplicity of using Cloudinary and find its UI very intuitive. The platform significantly enhances my workflow by allowing me to quickly create links in an automated way, saving me a ton of time. The ability to optimize and reduce the size of photos easily is invaluable for my needs, specifically when working with people photo optimization. Overall, Cloudinary provides an efficient and user-friendly experience that is integral to my photo management tasks.

**What do you dislike about Cloudinary?**

The auto-cleaning feature is a bit painful to use and should ideally perform cleanup automatically.

**What problems is Cloudinary solving and how is that benefiting you?**

I use Cloudinary for photo optimization, reducing file sizes while maintaining quality. It simplifies usage with an intuitive UI, enabling me to automate link creation and save time.

**Official Response from Eugene Musebe:**

> We're delighted to hear that Cloudinary has been integral to your photo management tasks and has provided an efficient and user-friendly experience. Your feedback about the auto-cleaning feature is valuable, and we will take it into account for further enhancements.

  ### 37. Powerful tool for managing and optimizing media content

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gleb S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2025

**What do you like best about Cloudinary?**

Cloudinary has significantly improved the way we manage images and videos on our projects. The automatic optimization of file sizes and formats makes websites load much faster without sacrificing quality. I really like the flexibility of transformations, the fast CDN delivery, and the ability to store all assets in one central place. It saves a lot of time for both developers and content creators.

**What do you dislike about Cloudinary?**

The admin panel sometimes seems overloaded, especially for new users who are just getting to grips with advanced transformations. Some features require additional study of documentation or tutorials. Additionally, more flexible pricing plans would be desirable for small teams or projects with medium traffic.

**What problems is Cloudinary solving and how is that benefiting you?**

Cloudinary helps us solve the problem of storing, organizing, and delivering large volumes of media files across different projects. Before, we spent too much time manually resizing and optimizing images and videos. Now, everything is automated: transformations, responsive delivery, and fast CDN integration. This improves website performance, reduces workload for the team, and ensures a consistent experience for our customers.

**Official Response from Eugene Musebe:**

> We're thrilled to hear that Cloudinary has significantly improved the way you manage media content on your projects. Our automatic optimization and fast CDN delivery are designed to enhance website performance without sacrificing quality. We appreciate your feedback about the admin panel and pricing, and we're constantly working to improve user experience and offer more flexible plans for all types of projects.

  ### 38. Easy Asset Uploads and Folders, but Search Results Need Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2026

**What do you like best about Cloudinary?**

The folders option to help organise assets .The easiness for uploading assets saves time

**What do you dislike about Cloudinary?**

The search bar function doesn't show the correct assets- we have to go through 'search folder' function

**What problems is Cloudinary solving and how is that benefiting you?**

Managing assets and keeping them organised to find them

  ### 39. An Engaging Visual Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2026

**What do you like best about Cloudinary?**

The engaging visual experience it offers.

**What do you dislike about Cloudinary?**

Maybe a steep learning curve, a complex credit-based pricing model, and high costs at scale.

**What problems is Cloudinary solving and how is that benefiting you?**

It solves problems like bloated media files, slow website load times, and time-consuming manual editing.

  ### 40. We use Cloudinairy for our storage of pictures and videos. Easy to implement in our app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joep L. | CEO, Sports, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about Cloudinary?**

The easyness of creating folders and have a clear overview

**What do you dislike about Cloudinary?**

sometimes the time to upload can be better

**What problems is Cloudinary solving and how is that benefiting you?**

An online tool where we can save all our visuals and to be able to easily display them into the app. Also to use maps makes it good to make an overview where you can click on every specific part of the visuals.

**Official Response from Eugene Musebe:**

> Thanks for sharing how smoothly Cloudinary fits into your app workflow—great to hear the image hosting and linking is working well for you! Moving folders is a fair point, especially with URL stability in mind. We'll pass that along as we continue improving file management tools.

  ### 41. Effortless Asset Management for Large Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Cloudinary?**

Easy way for our large company to use/look through all creative assets while having the correct URL needed to be used.

**What do you dislike about Cloudinary?**

Sometimes when scrolling through large amounts of assets, it becomes laggy. I wish there were an easier way to locate images or if there was some way to search details of an images and it were able to find it.

**What problems is Cloudinary solving and how is that benefiting you?**

Cloudinary helps take some time off of our creative teams' hands and creates a bridge with the marketing team. It also helps us have all assets in one place that have the correct URL to use on the site.

**Official Response from Eugene Musebe:**

> Thank you for sharing your positive experience with Cloudinary. We understand the importance of efficient asset management for large teams and we're continuously working to enhance the user experience. Your input about asset search functionality is valuable, and we'll take it into consideration for future updates.

  ### 42. Switching to Cloudinary for our training videos, we've experienced flawless streaming performance!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel S. | Senior Software Engineer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Cloudinary?**

The streaming performance has been a complete game-changer for our cybersecurity awareness training program. Before switching to Cloudinary, we constantly dealt with buffering issues and inconsistent video quality that frustrated both our team and trainees. Now, our videos load instantly and stream smoothly regardless of the viewer's connection speed or device. What really sets Cloudinary apart for me is their dynamic transformation capabilities. Being able to automatically optimize video quality, resize content on-the-fly, and deliver the perfect format for each user's device has eliminated so many headaches. It's incredibly satisfying to finally have a platform that just works reliably, letting us focus on creating great training content instead of troubleshooting technical issues.

**What do you dislike about Cloudinary?**

Early on we ran into some issues around dynamic transformations causing our videos to be constantly reprocessed, which then made the video fail to load while the processing was happening. The documentation is comprehensive, but I found myself spending more time than anticipated figuring out the proper settings.

**What problems is Cloudinary solving and how is that benefiting you?**

Cloudinary eliminated our constant video buffering and quality issues while automatically optimizing content for different devices, allowing us to deliver our cybersecurity training experiences without the technical headaches we used to face.

**Official Response from Eugene Musebe:**

> Thanks for the great feedback! We're thrilled to hear that Cloudinary's streaming performance and dynamic transformations are powering a smoother, more reliable training experience. We appreciate the note on early transformation challenges our team is always working to make setup faster and more intuitive.


  ### 43. Effortless Photo Hosting with Flexible Upgrades

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Cloudinary?**

I’ve been really happy with Cloudinary. The free plan offers a lot and being able to purchase upgrades or credits whenever I need them is super convenient. It made hosting all my wedding pictures incredibly easy, and the GitHub integration has been a big bonus. Overall, a very satisfying experience!

**What do you dislike about Cloudinary?**

I don’t have any major complaints. Nothing in particular stands out as a problem at the moment.

**What problems is Cloudinary solving and how is that benefiting you?**

Easily hosting pictures, either publicly available or private. Essentially speeding up my development time.

**Official Response from Eugene Musebe:**

> Thank you for sharing your positive experience with Cloudinary! We're thrilled to hear that you find our platform convenient for hosting your wedding pictures and that the GitHub integration has been a valuable feature for you. We appreciate your feedback and are delighted that Cloudinary is helping to streamline your development process. If you ever have any questions or need assistance with anything, please don't hesitate to reach out to us. We're here to help and ensure your continued satisfaction with our services. Thank you for choosing Cloudinary!

  ### 44. Effortless Asset Organization and Sharing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Cloudinary?**

It's easy to organise assets and share assets with external members of the business

**What do you dislike about Cloudinary?**

You can't reverse search an image - if I have an asset I've found, but don't know where it's stored in cloudinary, I can't search using the image. A feature similar to google image search would be useful.

**What problems is Cloudinary solving and how is that benefiting you?**

I am able to share new assets with the wider business by uploading them. The metadata and tagging features are great for enabling me to organise the assets better for the wider team.

**Official Response from Eugene Musebe:**

> Thank you for sharing your experience with Cloudinary. We understand the importance of a reverse image search feature and will pass along your suggestion to our product development team for review.

  ### 45. Clean UI and Effortless Scaling for Internal Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zak C. | Campaign Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about Cloudinary?**

Very clean UI - easy to scale with clear folders - always works

**What do you dislike about Cloudinary?**

Nothing really we use it for so much internally. Maybe having a clearer distinction between private and public asset urls?

**What problems is Cloudinary solving and how is that benefiting you?**

Clear central asset hosting platform which organises teams and the multi media assets between teams

**Official Response from Eugene Musebe:**

> We're glad to hear that you find our UI clean and easy to scale. We appreciate your feedback about the distinction between private and public asset URLs and will take it into consideration for future improvements.

  ### 46. Easy Image Attribute Editing Made Simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Cloudinary?**

Easily able to edit the attributes of my images

**What do you dislike about Cloudinary?**

The UI is a little clunky, particularly the file structuring

**What problems is Cloudinary solving and how is that benefiting you?**

Easy ability to upload images and then retrieve them through a config, allowing us to update our app imagery without the need for a new release

**Official Response from Eugene Musebe:**

> We're glad to hear that you find Cloudinary efficient for asset management and that it has helped streamline your image processing and video delivery. We understand your concern about add-on subscriptions, and we continuously review our plans and features to provide the best value for our customers.

  ### 47. Using Cloudinary to power our e-commerce site

**Rating:** 4.5/5.0 stars

**Reviewed by:** David C. | Director of Enggineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Cloudinary?**

Cloudinary allows us to support image creation for our catalog of many thousands of items. Our developers lean heavily on the query-parameter based parameterization in order to quickly build and support new transformation types as needed. We appreciate the clarity of both the API and documentation.

**What do you dislike about Cloudinary?**

As Cloudinary is an end-to-end solution, we would prefer to use particular components a la carte and forego others, such as the ability to skip the Cloudinary CDN and front everything in our own CDN.

**What problems is Cloudinary solving and how is that benefiting you?**

We primarily need Cloudinary to allow us to take a source image and run it through a large number of transformations in order to generate versions suitable for thumbnail, mobile display, e-mail sending, etc. We're most often using the compression, resizing, cropping, and filetype conversion features. We only use the API programmatically for all operation.

**Official Response from Eugene Musebe:**

> Thanks for the thoughtful review! We're glad Cloudinary's API and transformation tools are helping power your e-commerce experience at scale. We hear your feedback on modularity and CDN flexibility — it’s on our radar as we continue evolving the platform.


  ### 48. Lead Software Engineer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Cloudinary?**

As a developer I like that Cloudinary is a API first platform and any feature that they built is automatically available for use to utilize via integration with out tools . 
Additionally  the support and reliability we get from Cloudinary is outstanding.

**What do you dislike about Cloudinary?**

There advance feature UI can use some improvements,  specially around flags and limitations information.

**What problems is Cloudinary solving and how is that benefiting you?**

Cloudinary is used for image asset management and delivery within the company. While utilizing cloudinary we have seen an improvement on end to end image availability since there is not manual cropping anymore.

**Official Response from Eugene Musebe:**

> We're glad to hear that you appreciate our API-first platform and the seamless integration with your tools. We are constantly working to improve our UI and will take your feedback into consideration for future updates.

  ### 49. Cloudinary review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Eilish S. | UX/UI Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about Cloudinary?**

The quick links and filters by the search function. The organisation structure for folders

**What do you dislike about Cloudinary?**

The search functionality. Search results are inconsistent

**What problems is Cloudinary solving and how is that benefiting you?**

To host are store digital assets. Download the hi def file type

**Official Response from Eugene Musebe:**

> Cloudinary aims to solve the problem of hosting and storing digital assets, and we're pleased to hear that you are benefiting from downloading high-definition file types.

  ### 50. Effortless to Use and Streamlines Daily Tasks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about Cloudinary?**

Its so easy to use and the advanced editing feature allows for quick optimization methods that save a lot of time!

**What do you dislike about Cloudinary?**

2FA settings do not store IP address so you need to log in using 2FA somewhat too often.

**What problems is Cloudinary solving and how is that benefiting you?**

We used to have to optimize images ourselves before upload, no longer the case with Cloudinary. Everything is taken care of for us with advanced editing feature.

**Official Response from Eugene Musebe:**

> Thank you for sharing your positive experience with Cloudinary. We understand your concern about the 2FA settings and will work on enhancing the user experience in this aspect.


## Cloudinary Discussions
  - [Is Cloudinary free to use?](https://www.g2.com/discussions/is-cloudinary-free-to-use) - 1 comment
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  - [Is Cloudinary a database?](https://www.g2.com/discussions/is-cloudinary-a-database) - 1 comment
  - [What is Cloudinary used for?](https://www.g2.com/discussions/what-is-cloudinary-used-for) - 1 comment

- [View Cloudinary pricing details and edition comparison](https://www.g2.com/products/cloudinary/reviews?login_required=true&page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-01+17%3A54%3A59+-0500&secure%5Bsession_id%5D=4f9e9767-fc53-4e2b-b474-f85420f5d381&secure%5Btoken%5D=83d6836f74f79b7b577d74926595185ab39367d1f7886db318fb70c3a7d635f9&format=llm_user)
## Cloudinary Integrations
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [Adobe Creative Cloud](https://www.g2.com/products/adobe-creative-cloud/reviews)
  - [Adobe InDesign](https://www.g2.com/products/adobe-indesign/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Akeneo PIM](https://www.g2.com/products/akeneo-pim/reviews)
  - [Braze](https://www.g2.com/products/braze/reviews)
  - [Builder.io](https://www.g2.com/products/builder-io/reviews)
  - [commercetools](https://www.g2.com/products/commercetools/reviews)
  - [Contentful](https://www.g2.com/products/contentful/reviews)
  - [Contentstack](https://www.g2.com/products/contentstack/reviews)
  - [CoreMedia](https://www.g2.com/products/coremedia/reviews)
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Highspot](https://www.g2.com/products/highspot/reviews)
  - [Magnolia](https://www.g2.com/products/magnolia/reviews)
  - [Neo4j Graph Database](https://www.g2.com/products/neo4j-graph-database/reviews)
  - [Netlify](https://www.g2.com/products/netlify/reviews)
  - [Next.js](https://www.g2.com/products/next-js/reviews)
  - [Node.js](https://www.g2.com/products/node-js/reviews)
  - [PHP-FPM](https://www.g2.com/products/php-fpm/reviews)
  - [Pi Datametrics](https://www.g2.com/products/pi-datametrics/reviews)
  - [Python](https://www.g2.com/products/python/reviews)
  - [React Native](https://www.g2.com/products/react-native/reviews)
  - [Retool](https://www.g2.com/products/retool/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
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## Cloudinary Features
**Interface and Performance**
- Import/Export
- Organizational Interface
- Search
- File Preview
- Analytics

**Hosting**
- Video player
- Profile channel
- Live streaming

**API Features**
- Subtitles and Closed Captions
- Custom Video Player
- Live Simulcasting

**Technical Features**
- No-Code Integration
- Reporting and Analytics

**Moderation - Content Moderation Tools**
- Text Moderation
- User Violation Enforcement
- Audio Moderation
- Image/Video Moderation

**Asset Management**
- File Types
- Metadata
- File Transformation
- Versioning
- Expiration
- Watermark
- Digital Rights Management
- Brand Guidelines

**Management**
- Video management
- Distribution
- Private upload
- Collaboration

**Security and Compliance**
- Encryption
- Watermarking
- HIPAA Compliance
- GDPR Compliance

**Optimization Features**
- GIF Compression
- Lazy Loading

**Platform - Content Moderation Tools**
- Toxicity Detection
- Custom AI Model
- Analytics and Reporting
- Dashboard
- Customization

**Agentic AI - Photo Editing**
- Cross-system Integration

**Media Types**
- Video
- Audio
- Images

**Marketing**
- Monetization
- Engagement tools
- SEO
- Social sharing

**Content Delivery Network (CDN) Type**
- CDN Agnostic
- CDN Provider
- Third Party CDN

**Agentic AI - Content Moderation Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Administration**
- Workflow Management
- User, Role, and Access Management
- Brand Portal
- Integration with Creative Software
- Integration with Marketing Software

**Insights**
- Analytics
- Integrations

**Generative AI**
- AI Text-to-Image

**Agentic AI - Digital Asset Management**
- Cross-system Integration

**Platform**
- Content organization
- Video editing
- Analytics
- User engagement
- Integrations
- Live streaming

**Security**
- Encoding and transcoding
- Security and privacy

**Agentic AI - Video Hosting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

## Top Cloudinary Alternatives
  - [ImageKit](https://www.g2.com/products/imagekit/reviews) - 4.7/5.0 (298 reviews)
  - [Vimeo](https://www.g2.com/products/vimeo/reviews) - 4.3/5.0 (700 reviews)
  - [Bynder](https://www.g2.com/products/bynder/reviews) - 4.5/5.0 (1,137 reviews)

