CloudGo is an Australian consulting firm specializing in Enterprise Service Management . As a ServiceNow Elite Partner and Licensing Reseller, CloudGo focuses on solving business challenges through the implementation of digital workflows. The company boasts a highly certified team, including two ServiceNow Certified Master Architects—one of approximately 130 globally. With experience spanning employee, customer, and application workflows, CloudGo serves a diverse clientele across multiple industries, including government entities. Key Features and Functionality: - Expertise Across ServiceNow Suite: CloudGo offers in-depth knowledge and experience across the entire ServiceNow product suite, ensuring comprehensive solutions tailored to client needs. - Certified Professionals: The team includes highly certified individuals, such as ServiceNow Certified Master Architects, providing clients with top-tier expertise. - Diverse Industry Experience: CloudGo has successfully delivered solutions to clients in various sectors, including government, showcasing adaptability and understanding of different industry requirements. - Client-Centric Approach: The company emphasizes understanding business problems first, then devising technology strategies to address them, ensuring solutions are aligned with client objectives. Primary Value and Solutions Provided: CloudGo's primary value lies in its ability to transform business operations through digital workflows, enhancing efficiency and productivity. By leveraging the ServiceNow platform, CloudGo addresses critical challenges in sourcing, contracting, vendor, and invoice management. The company's transparent project management and commitment to client satisfaction have resulted in over 90% of customers returning for subsequent engagements and achieving a perfect CSAT score of 5/5 from ServiceNow customers.