CloudGeniusERP Reviews & Product Details

CloudGeniusERP Overview

What is CloudGeniusERP?

Cloud Genius ERP is an exclusive Oracle-NetSuite Solution Partner and provider of a full scope of services-coaching, consulting, and customized solutions for the cloud. We’re advocates for cloud technology that allows organizations to focus on their core business functions, without having to worry about hosting, servers, updates, maintenance, and other burdensome activities related to owning an on-premise solution. Our team brings real business experience, best practices and process expertise to our clients. Our goal is to be a trusted advisor to our customers through education, industry relationships, and expertise in the marketplace. Contact us for a free demo, so we can show you how NetSuite can help your business grow! Contact Us: https://www.cloudgeniuserp.com/contact/ Get Your Free NetSuite Price Quote Today: https://cloudgeniuserp.typeform.com/to/kMBNV6pz

CloudGeniusERP Details
Languages Supported
English, Spanish
Product Description

Cloud Genius ERP is an exclusive Oracle-NetSuite Solution Provider of a full scope of services, including Implementation, Training, Integration, Development, and Support for all sized organizations.

How do you position yourself against your competitors?

If you're looking to save your business time, reduce cost, and ensure a more accurate financial reporting-it's time to switch to the cloud. The TRUE cloud that is-NetSuite was built natively in the cloud, so it is very mature compared to other products. Cloud Genius ERP is passionate about providing your business with the #1 ERP system on the market-that's why we exclusively provide NetSuite. It started off as a SaaS and cloud solution way before SaaS and Cloud was cool. Our team provides ongoing support for existing clients-from coaching to consulting to customizing solutions. We are with you every step of the way to simplify your software, so you can focus on your business.


Seller Details
Seller
Cloud Genius ERP
Company Website
Year Founded
2016
HQ Location
Highland, MI
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
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CloudGeniusERP Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Two years ago our company was new to NetSuite. We found CloudGeniusERP and they helped us mitigate through many complicated areas from report set-ups to a huge, multi-level pricing structure. Instead of just doing the tasks for us, they trained us to do these in the future so we would not be solely dependent upon them. Our entire staff was in daily contact with several members of the Cloud Genius staff, and they were very patient and understanding of our needs. Today, we still use them on a case by case basis, and we still receive the same personable and professional help. I would highly recommend Perry and his team for any of your NetSuite needs! Review collected by and hosted on G2.com.

What do you like best?

The knowledge and professionalism portrayed through every aspect of our needs, whether they are small or highly complex. Review collected by and hosted on G2.com.

What do you dislike?

This is a ridiculous question. If I had to search my brain for one thing that I dislike about Cloud Genius, it would have to be that they are not on our staff :-) Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you are looking for knowledgeable, understanding, and in-depth help, CloudGenuis is the place to go. Because we received very little training from NetSuite, we did quite a bit of research and decided that CloudGenius would become our go-to company when we need assistance. Even after two and a half years, I still have questions, and they are always willing to help! Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We were recreating our pricing structure in July 2019, and it was necessary for us to have many different pricing levels for different customer statuses. CloudGenius helped us navigate through this process and even gave us a step-by-step procedure so we would be able to update on our own when necessary. Review collected by and hosted on G2.com.

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Account Executive: NetSuite Vertical
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

I have worked, in partnership, with Jon and Perry for the last several years. Their knowledge and approach to helping NetSuite users is remarkable. I have presented them with many troubled NetSuite scenarios, each one with its own unique needs. They have a curiosity and diligence that seeks out the issues, optimizes the process, and achieves the overall outcome every time. Thank you both! Review collected by and hosted on G2.com.

What do you like best?

Their consultative approach, willingness to learn and make recommendations. Review collected by and hosted on G2.com.

What do you dislike?

I don't have anything that comes to mind. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Correcting a bad previous NetSuite implementation. Getting a team to collaborate with, troubleshoot and ultimately look at all options on how to best help a prospect or customer. I've used CGERP to help with fixing implementation, customizing NetSuite scripts and just about anything else. The largest benefit is that the client is now getting more value out of their investment in NetSuite. Review collected by and hosted on G2.com.

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Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Cloud Genius ERP help integrate Netsuite within my company and partnered with our scheduling software to help run our business smoother. Review collected by and hosted on G2.com.

What do you like best?

Cloud Genius ERP you can access from anywhere anytime and literally can gather any information you need to report on your business. Review collected by and hosted on G2.com.

What do you dislike?

I have no complaints regarding Cloud Genius ERP . Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you are looking to get some assistance with running your business easier and smoother with less room for errors you should reach out to Cloud Genius ERP and let them help you seamlessly run your business. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

I am able to see where the business is making money and where we may be losing. I can literally run reports on anything and the accounting aspects make recording transactions super simple. Not to mention the storage of related files to projects and viewing customer history. Review collected by and hosted on G2.com.

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Response from Olivia Lehnertz of CloudGeniusERP

Thank you so much for your kind words, Megan! We are so happy that you are satisfied with your NetSuite software.

GR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Cloud Genius helped us implement Netsuite in 2016, and has helped us with requests ever since as we evolve our processes and use the system more and more. Review collected by and hosted on G2.com.

What do you like best?

They are upfront about how long it will take them to handle our requests, and if they are able to meet our requirements. They help us problem solve on how to best use the software for our needs. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it takes them a little bit to get back to us on tasks. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

The team at Cloud Genius definitely thinks about the customer and their process and how to help them achieve better results than their previous software provider. We continually ask them for their insights on how to make better use of the software. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are currently working on adding some features to our website. They knew what needed to be done and helped us right away. We've definitely seen an improvement in our workflow. We have less inventory loss, and are able to see much better analytics into our financials with their help creating reports. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

CloudGenius has helped our organization implement, maintain, and grow our use of NetSuite. Review collected by and hosted on G2.com.

What do you like best?

They have always been quick to help problem solve and provide solutions. They also understand the budget limitations we face as a nonprofit and are willing to put in the work with NetSuite staff to get us the best pricing available. Review collected by and hosted on G2.com.

What do you dislike?

I have no complaints! Every project completed together has gone smooth. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are currently working to identify some new solutions for HR systems via NetSuite. They are working quickly to find the answers to our questions and help find the best implementation plan for us to ensure a price structure that works for us. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

We took an very old Retail Pro 8 POS and converted it to NetSuite. It included our warehouse and pick, pack, ship tools. Review collected by and hosted on G2.com.

What do you like best?

Very easy to get quick calls to go over specific topics relating to account and NetSuite. Always have the answer that I'm looking for. Review collected by and hosted on G2.com.

What do you dislike?

Don't really have any downsides that I'm aware of. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Have the expertise in accounting and NetSuite that help to make transitions seamless. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Old POS just didn't work anymore. Flexibility of old software was outdated years ago. Review collected by and hosted on G2.com.

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GI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

First ERP implementation of Oracle NetSuite for growing business. Review collected by and hosted on G2.com.

What do you like best?

Timely, knowledgable responses with our best interest in mind. The willingness to confront the "giant" of NetSuite and adapt to our needs. Patient, thoughtful awareness on new modules and excellent breadth of knowledge. Review collected by and hosted on G2.com.

What do you dislike?

Nothing - CloudGeniusERP was one of 3 firms i spoke with and clearly the standout organization. No nonsense or red tape, just a perspective on "get it done!" Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

You've found a true partner with CloudGeniusERP. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Lack of standard business process along with integration challenges of multiple 3rd party vendors. They are the true SME's for NetSuite and really go above/beyond expectations to complete the necessary work. We anticipate a smooth go live and we will reduce redundant labor along with establishing our 1st "one source of truth." Review collected by and hosted on G2.com.

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GR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Helped us move to new accounting software along with building a retail platform. Review collected by and hosted on G2.com.

What do you like best?

They are always just a phone call away and take the time to understand any issues or ideas that we would like implemented. Review collected by and hosted on G2.com.

What do you dislike?

There has not been anything to dislike as of yet. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Definitely seek them out and set up a meeting to go over what you wish to accomplish in the next year. They can get you where you need to be! Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are much more efficient in our ordering and invoicing process. Review collected by and hosted on G2.com.

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GM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We hired Cloud Genius for training and to consult on how to use NetSuite more efficiently. Review collected by and hosted on G2.com.

What do you like best?

Great team of people to work with, professional yet friendly and knowledgeable. They helped us fill the gaps missed during implementation. Review collected by and hosted on G2.com.

What do you dislike?

Nothing . Great company to work with. Very Professional. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Report Automation and Training Review collected by and hosted on G2.com.

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Leader, Business Systems Engineering
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Initially, implement Netsuite for back-end financials. They are currently helping us implement Netsuite for Inventory/Purchasing and Front-end CRM functinoality. They also helped with navigating the difficult world of the Netsuite ecosystem and provided top-notch training in various Netsuite best-practices and functionality Review collected by and hosted on G2.com.

What do you like best?

They care about your company and will only recommend what is best for you and not necessarily what is best for them. They take the time to understand your business instead of trying to fit your company into some little box based on what they've done in the past for other companies. Review collected by and hosted on G2.com.

What do you dislike?

In only a few rare occasions, I have had to follow up on emails more than one time to get a response, but only for general, unimportant, questions. Important ones are always followed up upon quickly. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Cloud Genius is there for you. They bring a lot of expertise in Netsuite and general business principles and best practices. They are fantastic at helping you navigate your way through difficult processes and will, basically, hold your hand through the whole process while being immeasurably patient as you in-fight your way through process change and system implementations. They are fantastic. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We need to improve our front-end CRM process and have a better Inventory and Purchasing process. CloudGeniusERP is helping us solve these issues with Netsuite functionality. Review collected by and hosted on G2.com.

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GC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

CloudGeniusERP assisted us in a major conversion of our legacy financial system to NetSuite. We continue to work together over the past two years to further utilize NetSuite for more and more of our business needs. Review collected by and hosted on G2.com.

What do you like best?

We thoroughly enjoyed working with Jon and Perry at Cloudgenius. Having a local partner who can assist with business process and accounting, not just the system administration elements was a huge asset to us. They assisted us in establishing best practices while we were going through the system implementation process. Sitting side by side with a local partner, not over the phone or web conference was a huge plus for us! I have referred other contacts to CloudGenius who have had the same success stories. Review collected by and hosted on G2.com.

What do you dislike?

There is not much to say about dislike's while working with CloudGeniusERP. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

After initial implementation of core financials, Cloud GeniusERP assisted us with CRM, Fixed Assets, Inventory and Project Mangement. They assisted us in product selection and the proper plug-ins throughout the process. We continue to grow as partners. Information sharing between CloudGeniusERP and us in a huge asset to keep both of our businesses prospering. Review collected by and hosted on G2.com.

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GA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Converting multi-subsidiary multi-currency QuickBooks instance to NetSuite. Review collected by and hosted on G2.com.

What do you like best?

CloudGenius is very knowledgeable and truly makes customer service a top priority. Issues are addressed with promptly and thoroughly. Review collected by and hosted on G2.com.

What do you dislike?

There is not much to dislike with CloudGenius. Large systematic change in an organization is always trying, but having a partner that is flexible and quick to respond to changes makes all of the difference. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Always do your due diligence when selecting a service provider, but make sure you put CloudGenius on your short list. They truly care about the work that they do, and that can be hard to come by. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Move from a small business ERP to an enterprise ready ERP for a growing organization. Controls, organization, and automation that comes with a modern cloud based ERP. Review collected by and hosted on G2.com.

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GM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Implement NetSuite and continue to trouble shoot any issues or changes Review collected by and hosted on G2.com.

What do you like best?

Response time and knowledge...if they don't have a solution readily available, they research the issue and find us a solution. Review collected by and hosted on G2.com.

What do you dislike?

Not much to dislike here, we are very satisfied with the services CloudGenius has provided. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are trying to integrate other systems with NetSuite and CloudGenius has been a great partner in guiding us through all of our implementations. Review collected by and hosted on G2.com.

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GS
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

they have helped many of my clients seamlessly integrate NetSuite. Review collected by and hosted on G2.com.

What do you like best?

they are very responsive and have a ton of product knowledge. Review collected by and hosted on G2.com.

What do you dislike?

Fortunately, for CloudGenius I can't think of anything i dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

I highly recommend CloudGeniusERP. I've worked with similar companies and they are at the top of the list from knowledge, to professionalism, and everything in between. Review collected by and hosted on G2.com.

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GM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Setting up customized reports and functions in NetSuite. Helped with system, script, and workflows. Looked into NetSuite bugs to help fix. Review collected by and hosted on G2.com.

What do you like best?

The professionalism, great customer experience, and responsiveness. Review collected by and hosted on G2.com.

What do you dislike?

Systems restrictions which might be not of their control Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Perry is very professional and knowledgeable. He is definitely an one stop shop. Review collected by and hosted on G2.com.

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