--- title: Cloudflare Application Security and Performance Reviews meta\_title: 'Cloudflare Application Security and Performance Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 699 reviews by the users' company size, role or industry to find out how Cloudflare Application Security and Performance works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 699 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Hosting url: https://www.g2.com/categories/hosting --- # Cloudflare Application Security and Performance Reviews & Product Details Visit Website Cloudflare is the connectivity cloud for the "everywhere world," on a mission to help build a better Internet. We provide a unified platform of networking, security, and developer services delivered from a single, intelligent global network that spans hundreds of cities in over 125 countries. This empowers organizations of all sizes, from small businesses to the world's largest enterprises, to make their employees, applications, and networks faster and more secure everywhere, while significantly reducing complexity and cost. Our comprehensive platform includes: - Advanced Security: Protect your online presence with industry-leading DDoS protection, a robust Web Application Firewall (WAF), Bot mitigation, and API security. Implement Zero Trust security to secure remote access, data, and applications for your entire workforce. - Superior Performance: Accelerate website and application loading times globally with our Content Delivery Network (CDN), intelligent DNS, and smart routing capabilities. Optimize images and deliver dynamic content with unparalleled speed. - Powerful Developer Tools: Empower your developers to build and deploy full-stack applications at the edge using Cloudflare Workers (serverless functions), R2 Storage (object storage without egress fees), and D1 (serverless SQL database). Cloudflare helps connect and protect millions of customers globally, offering the control, visibility, and reliability businesses need to work, develop, and accelerate their operations in today's hyperconnected landscape. Our global network continuously learns and adapts, ensuring your digital assets are always protected and performing at their best. * * * Product Website Cloudflare Application Security and Performance Seller [Cloudflare, Inc.](https://www.g2.com/sellers/cloudflare-inc) Discussions [Cloudflare Application Security and Performance Community](https://www.g2.com/products/cloudflare-application-security-and-performance/discuss) Languages Supported English Solution Type All-in-One Overview by Meghan Weinreich Show More ## Pricing Pricing provided by Cloudflare Application.... ### Free $0.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/cloudflare-application-security-and-performance/pricing) ## Cloudflare Application Security and Performance Integrations (30) What do users say about integrations? Verified by Cloudflare Application Security and Performance [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Cloud Development Kit (AWS CDK) ](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Elastic Load Balancing ](https://www.g2.com/products/aws-elastic-load-balancing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Application Gateway ](https://www.g2.com/products/azure-application-gateway/reviews)[ ![Product Avatar 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What do you like best about Cloudflare Application Security and Performance? Nothing.Nothing.Nothing.Nothing.Nothing. Review collected by and hosted on G2.com. What do you dislike about Cloudflare Application Security and Performance? Cloudflare's "Cancellation" System is a Joke - 35+ Days, Multiple Charges, Still Can't Cancel TL;DR: Cancelled all Cloudflare subscriptions on December 25th, 2025. Got charged anyway on December 27th AND January 27th. Their support says "engineers cancelled all subscriptions" but the billing page STILL shows an active $240/year subscription that I literally CANNOT edit or remove (the Edit button does nothing). Over a month later, still fighting this. --- The Timeline of Absurdity December 25, 2025: I cancel ALL my subscriptions through the Cloudflare dashboard. Everything. Done. Or so I thought. December 27, 2025: I get charged $10 for "Advanced Certificate Manager" - a service I JUST cancelled 2 days ago. I open a support ticket demanding a full refund, explanation of why a cancelled service was charged, and all payment methods permanently deleted. December 31, 2025: Support responds saying it's a "system-side issue" and they've "escalated to engineering." They also mention response times might be slow due to holidays. Fair enough, I guess. January 27, 2026: I GET CHARGED AGAIN. Same subscription. At this point I've been waiting a MONTH. January 29, 2026: Support claims "Our engineers have cancelled all active subscriptions on the account." January 31, 2026 (Today): I check my billing page. THERE'S STILL AN ACTIVE SUBSCRIPTION showing $240.00/yr with a renewal date of June 8, 2026. The "Edit" button? Doesn't work. Nothing happens when you click it. --- What I've Learned 1. Cloudflare's cancellation system doesn't actually cancel billing - They might stop your services, but the billing keeps rolling. 2. The UI is deliberately broken - You literally CANNOT click "Edit" on subscriptions to remove them. It's not a bug, it's a feature (for them). 3. Support plays the "escalated to engineering" card - Classic stalling tactic while they keep charging your card. 4. They ignore requests for legal contact information - I've asked multiple times for their legal representative's contact details. Radio silence. --- My Response to Their Latest "We cancelled everything" Email "No, you did not cancel all active subscriptions in my account! Can you see how that subscription is still active? I want that permanently removed." "You will have to remove my payment method, and permanently delete my account and make sure all subscriptions are canceled!" --- What's Next - Filing complaint with ANPC (Romania's consumer protection agency) - Filing EU consumer protection complaint - Contacting legal representation - Documenting EVERYTHING for potential legal action --- The Real Question How is a company this big allowed to have billing systems this broken? Or is it "broken" by design? When you can't cancel a subscription because the Edit button literally doesn't respond to clicks, that's not a bug - that's a dark pattern. --- Has anyone else experienced this with Cloudflare? I'd love to hear your stories. Maybe we can compile enough cases for a class action. EDIT: I have the full 5-page support ticket transcript as evidence. Names/emails redacted for privacy but happy to share with anyone who needs it for similar cases. --- Posted from someone who's been in tech for 30 years and has never seen billing this bad. Review collected by and hosted on G2.com. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? Nothing. Review collected by and hosted on G2.com. Show More Response from Daniel Jones of Cloudflare Application... [Editedit](https://www.g2.com/survey_responses/cloudflare-application-security-and-performance-review-12284931/official_response/edit) We're sorry about the frustration you've experienced. Based on what you've outlined here I believe I've located your case and it appears that it was taken care of shortly after you left this review. But if you are still running into issues please let us know. Current UserValidated ReviewerSource: Organic JM Jim M. Owner Small-Business (50 or fewer emp.) 9/11/2024 "Horrible Support and Billing - They run with your money and don't care to get billing correct" 0/5 What do you like best about Cloudflare Application Security and Performance? Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes. Review collected by and hosted on G2.com. What do you dislike about Cloudflare Application Security and Performance? Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing. The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering. I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not be given an explanation. Review collected by and hosted on G2.com. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AZ Andrew Z. Project Manager Small-Business (50 or fewer emp.) 3/13/2024 "Support very unresponsive. Not understanding P1 urgency. Delayed project 3 whole days." 0/5 What do you like best about Cloudflare Application Security and Performance? The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app. Review collected by and hosted on G2.com. What do you dislike about Cloudflare Application Security and Performance? If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket. Review collected by and hosted on G2.com. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic OT Oliver T. Small-Business (50 or fewer emp.) 6/23/2023 "More trouble than it's worth" 0/5 What do you like best about Cloudflare Application Security and Performance? I like this DNS because it's free and has better protection than Google's Free DNS. Good for websites. Review collected by and hosted on G2.com. What do you dislike about Cloudflare Application Security and Performance? This DNS has many drawbacks and inconveniences. It causes problems on sites that use Cloudfare as a security measure, such as G2. It also makes it harder to pass website captchas, especially Google captchas, than using your ISP or Google's own captcha service. For example, you may have to select all the images with a fire hydrant or complete a picture puzzle with the whole fire hydrant, motorcycle, etc. Bottom line: bad for website visitors. Review collected by and hosted on G2.com. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? It's not solving anything for me. There are other free DNS options available to use instead which have a lot more going for them like adblock and malware protection. However, they too can be blocked by some sites or make it even more difficult to complete captchas. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") EI Verified User in Internet Small-Business (50 or fewer emp.) 1/5/2022 "Cloudflare does not provide any support" 0/5 What do you like best about Cloudflare Application Security and Performance? Cloudflare has similar features to other CDN providers. They try to package it better, but their main focus is on marketing and sales, not proving good service. They are constantly pushing their different features and trying to upsell stuff. Review collected by and hosted on G2.com. What do you dislike about Cloudflare Application Security and Performance? Cloudflare does not provide any support! Even for paying customers like me, there is no way to contact support other than email. Following the advice of the sales team, the only people one can talk to, I submitted a support ticket. I never heard back from them. After more than 12 hours and 3 more calls to the sales team trying to connect to someone who can help resolve the issue, I have switched to AWS Route53. I still don't know what happened and how my account was hacked, but one thing I know now is that Cloudflare does not provide any support and the button "Under Attack?" on their homepage is a joke. Review collected by and hosted on G2.com. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? I have not realized and specific benefits with the Cloudflare CDN. Other providers provide the same features, but are better in supporting their customers. Review collected by and hosted on G2.com. Show More 7/5/2022 Validated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 10/12/2021 "Pricey plan. Switched to AWS and glad I did." 0/5 What do you like best about Cloudflare Application Security and Performance? - Innovative product but competition offered the same for lower price - When I stopped using cloudflare products Review collected by and hosted on G2.com. What do you dislike about Cloudflare Application Security and Performance? - Bad user interface - Complicated pricing and billing - My website got attacked and customer support did not really help me out Review collected by and hosted on G2.com. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? No benefits realized with Cloudflare CDN Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Arroyo J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arroyo J.") AJ Arroyo J. Usa marine Small-Business (50 or fewer emp.) 5/16/2021 "fabulous" 1/5 What do you like best about Cloudflare Application Security and Performance? it's very convenient to use and comfortable Review collected by and hosted on G2.com. What do you dislike about Cloudflare Application Security and Performance? Withdrawals sometimes are getting canceled after a few minutes Review collected by and hosted on G2.com. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? Cloudflare is One of the only platforms that let us invest our customers' money directly from fiat money and convert it to crypto money. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bobby B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bobby B.") BB Bobby B. Development Director Marketing and Advertising Small-Business (50 or fewer emp.) 12/1/2017 "Terrible Customer Service" 0.5/5 What do you like best about Cloudflare Application Security and Performance? Automatic image compression, Automatic Web Application Firewall, and easy to implement Content Delivery Network. The overall product offering is great but very expensive beyond the first level. Review collected by and hosted on G2.com. What do you dislike about Cloudflare Application Security and Performance? Customer Service is Awful! Even for the Paid version! We became locked out of our account, because of a mistake that we made. When we asked for support, it was impossible to get the problem resolved. The support staff didn't read the notes on the ticket, didn't understand what was going on, gave solutions that didn't work at all, were just completely incompetent. They took 3-4 days between some responses and overall were uninformed. Review collected by and hosted on G2.com. Recommendations to others considering Cloudflare Application Security and Performance: Don't rely on customer support! Review collected by and hosted on G2.com. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? DDoS Mitigation and CDN delivery as well as speed improvement and reduced bandwidth Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 10/21/2016 "Bit of a Disaster as unable to cancel" 0.5/5 What do you like best about Cloudflare Application Security and Performance? Back end functionality Good - Simple to use and set up Review collected by and hosted on G2.com. What do you dislike about Cloudflare Application Security and Performance? "Cloudflare is a system used for boosting page load speeds, this provided some limited speed improvements when checked with Google Page speed checker. However it has many downsides including IP and functionality issues, so this may suite a basic single page non interaction site. However I would warn against any other types of site using as any minimal improvements are massively outweighed by the issues. Also Cancelling is almost impossible and Cloudflare try to avoid at all costs - So Beware. Think twice before using due to potential issues also Easy to Sign Up - Difficult to Leave" Customer Support Non Existant! Review collected by and hosted on G2.com. Recommendations to others considering Cloudflare Application Security and Performance: Don't Use Review collected by and hosted on G2.com. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? Tried to increase website speed. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Cloudflare Application Security and Performance? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Cloudflare Application Security and Performance ](https://www.g2.com/products/cloudflare-application-security-and-performance/discussions/new) GU Guest User What is Cloudflare Bot Management used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-cloudflare-bot-management-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 4 years ago Is there an additional cost for DDoS protection? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/pricing-522ccf8a-8fb9-4099-9cfa-a2930298f242) [ View all Discussions ](https://www.g2.com/products/cloudflare-application-security-and-performance/discuss) ## Pricing Options Pricing provided by Cloudflare Application.... ### Free $0.00 Per Month ### Pro $20.00 Per Month ### Business $200.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/cloudflare-application-security-and-performance/pricing) Cloudflare Application Security and Performance Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cacdec8b8edeace9b3c89e0c2cded695/amazon-cloudfront.jpg "Product Avatar Image") CloudFront 4.4/5(192) [ Compare Now ](https://www.g2.com/compare/amazon-cloudfront-vs-cloudflare-application-security-and-performance) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9d189d79d76d02af5b1701652b086d5f/akamai-content-delivery-solutions-cdn.png "Product Avatar Image") Akamai Content Delivery... 4.1/5(49) [ Compare Now ](https://www.g2.com/compare/akamai-content-delivery-solutions-cdn-vs-cloudflare-application-security-and-performance) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1fff394b86d3cd58b2e72b3d467cf332/bunny-cdn.png "Product Avatar Image") Bunny CDN 4.8/5(513) [ Compare Now ](https://www.g2.com/compare/bunny-cdn-vs-cloudflare-application-security-and-performance) ##### ##### Cloudflare Application Security and Performance Features Content Static Content Caching Dynamic Content Routing Cache purging Security SSL Custom SSL Management Dashboard Reports Logs Integration API CMS Integration [ View More Features ](https://www.g2.com/products/cloudflare-application-security-and-performance/features) ## 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