# CloudFiles Reviews **Vendor:** CloudFiles **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.5/5.0 **Total Reviews:** 226 ## About CloudFiles CloudFiles is an all-in-one document operations platform for Salesforce and HubSpot that helps organizations manage, generate, process, share, and automate documents directly from their CRM. Built for document-intensive business processes, CloudFiles combines document management, AI-powered document processing, document generation, secure sharing, external storage integrations, and workflow automation into a single platform. Organizations use CloudFiles to connect Salesforce and HubSpot with SharePoint, Google Drive, OneDrive, Dropbox, Amazon S3, and other enterprise storage platforms while maintaining structured document organization, centralized visibility, and secure access across teams. With CloudFiles, teams can: • Manage files and folders directly inside Salesforce and HubSpot • Automate document generation for agreements, proposals, onboarding forms, financial documents, and client communications • Extract and process data from documents using AI • Build secure datarooms and external document-sharing workflows • Automate document-heavy processes like client onboarding, loan processing, document verification, intake forms, and operational workflows • Configure CRM-native automations using flows, widgets, and custom actions CloudFiles helps organizations reduce manual work, centralize document operations, streamline document-heavy workflows, and improve productivity without leaving Salesforce or HubSpot. CloudFiles supports enterprise security and compliance requirements with SOC 2, HIPAA, GDPR, and ISO 27001 aligned practices. Data residency is supported across the US, EU, UK, and AU, while files remain securely stored within customers’ external storage platforms and are never used to train AI models. Trusted by teams across financial services, healthcare, insurance, legal, real estate, technology, and professional services, CloudFiles enables businesses to modernize document workflows with enterprise-grade security, flexible storage integrations, and AI-powered automation. ## CloudFiles Pros & Cons **What users like:** - Users find CloudFiles to be **incredibly user-friendly** , with easy setup and seamless integration across devices. (22 reviews) - Users value the **security of their files** with CloudFiles, feeling confident in the platform's protection and compliance. (11 reviews) - Users appreciate the **efficient data storage** of CloudFiles, enhancing their workflow and simplifying document management. (10 reviews) - Users love the **easy access** to their files from anywhere, appreciating its convenience and availability. (10 reviews) - Users appreciate the **easy setup** of CloudFiles, which enhances their overall experience and convenience in file management. (9 reviews) - Users appreciate the **easy and secure file sharing** capabilities of CloudFiles, ensuring reliable access from anywhere. (8 reviews) - Remote Access (7 reviews) - Reliability (6 reviews) - User-Friendly Interface (6 reviews) - Data Management (5 reviews) **What users dislike:** - Users find the **slow loading** times frustrating, impacting their overall experience with CloudFiles during uploads and downloads. (4 reviews) - Users note a **significant training requirement** due to the complex interface and learning curve for advanced features. (4 reviews) - Users feel that **limited customization options** hinder their project management and overall user experience in CloudFiles. (3 reviews) - Users experience **slow performance** with CloudFiles, including lag and long response times during specific actions. (3 reviews) - Users are frustrated with the **slow upload speeds** of CloudFiles, which hinder efficiency and user experience. (3 reviews) - Users often mention the **slow upload speeds** of CloudFiles, especially for large files, impacting their overall experience. (2 reviews) - Integration Difficulty (2 reviews) - Users find the **internet dependence** of CloudFiles frustrating, as it hinders access to files without a stable connection. (2 reviews) - Lacking Features (2 reviews) - Users are dissatisfied with the **limited free storage space** , often requiring them to purchase additional capacity. (2 reviews) ## CloudFiles Reviews ### 1. Good one **Rating:** 3.5/5.0 stars **Reviewed by:** Ashwini U. | Senior Associate - Email Marketing Operations , Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about CloudFiles?** Its good for data access and storage of big files and data **What do you dislike about CloudFiles?** Bit slower in the data retrieving process **Recommendations to others considering CloudFiles:** yes **What problems is CloudFiles solving and how is that benefiting you?** The storage and confluence of data issues **Official Response from Kamlesh Munda:** > Hi Ashwini. We are happy to know that you like our core storage and sharing offerings. We have upgraded our app to provide a faster data retrieval experience. Additionally, you can find all your files stored in different cloud based drives such as google drive, one drive, sharepoint, dropbox at one place using our mirror drive feature. This will save a lot of time in your work. Do try it out and let us know at admin@cloudfiles.io ### 2. HR Coordinator **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about CloudFiles?** I like the fact that it is made accessible via the internet rather than being stored directly on my own personal device **What do you dislike about CloudFiles?** The additional costs for uploading and downloading files from the cloud **What problems is CloudFiles solving and how is that benefiting you?** In the event of a hard drive failure or other hardware malfunction, I can access my files on the cloud. **Official Response from Kamlesh M, Admin:** > Hi. Thanks for the feedback. We have started providing free 10 GB storage for our business plans and 50 GB storage for our enterprise plans per user. For data usage over and above this, we do not charge any markup from what AWS charges us to maintain the data. Also, we do not charge additional costs for downloads. Hope we have clarified your doubt. 😀 ### 3. Save space **Rating:** 4.5/5.0 stars **Reviewed by:** May G. | PhD, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about CloudFiles?** It saves many files. It is easy to use and useful **What do you dislike about CloudFiles?** I donot but sometimes i have to do many steps **What problems is CloudFiles solving and how is that benefiting you?** It is a good way to save large documents and organize them **Official Response from Kamlesh Munda:** > Hi May. Good to know that you find using CloudFiles easy and useful. We have upgraded our UX to provide import, security settings and sharing within 3 clicks. Also, you can sync all your cloud-based drives, which will help you in getting all your files at one place. ### 4. CloudFiles **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about CloudFiles?** It's easy to use and if the file size is large you can directly upload file on cloud and share link to person so that only he/she can access. So it's better for security. **What do you dislike about CloudFiles?** I don't find anything which I dislike it's very easy to use **What problems is CloudFiles solving and how is that benefiting you?** Like I have to work on huge size of data and for sharing that particular file with my boss or collegue I used cloud files and it's save my time and from anywhere I can access ### 5. CloudFiles Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about CloudFiles?** - Can easily share all my private data with others - Reasonable price - Easy to collaborate **What do you dislike about CloudFiles?** - Not easy to remove files, but other than that, this product seems to have it all. **Recommendations to others considering CloudFiles:** n/a **What problems is CloudFiles solving and how is that benefiting you?** - Being able to collaborate smoothly with a user-friendly product. **Official Response from Kamlesh Munda:** > Hi there. Good to know that you like our offering from CloudFiles. We have added multi-select feature, this will let you delete multiple files at once and help save some storage space for more useful files. Glad to have you onboard. ### 6. CloudFiles works well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about CloudFiles?** Version control, ease of sharing, access from anywhere **What do you dislike about CloudFiles?** The interface could be a little sleeker and a little less intuitive **What problems is CloudFiles solving and how is that benefiting you?** Sharing data with teammates in and out of the office. Version control saves us wasted effort. ### 7. Business development- senior manager **Rating:** 4.0/5.0 stars **Reviewed by:** Fares E. | Business Development- Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about CloudFiles?** Ease to use and more organized - experiance wise **What do you dislike about CloudFiles?** Space limiting of each user till you need yo pay more **What problems is CloudFiles solving and how is that benefiting you?** Securing my data, sharing, transferring, and accessing my files throught any device in a very safe way. **Official Response from Kamlesh Munda:** > Hi Fares. Great to hear that you found it easy to stay organized with CloudFiles. At CloudFiles we are focusing to make file sharing interactive with deep integrations inside popular CRMs like HubSpot and Salesforce. We have upgraded our plans to provide upto 2 GB storage space on our free plans and upto 50 GB on our paid plans. For any use above these limits, we charge the rates as applicable for using AWS servers without any commissions. ### 8. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about CloudFiles?** It's best to Store data backup on cloud storage. Sharing the specific data to clients and customers. **What do you dislike about CloudFiles?** Auto link creation is not available. Each time we have to create manually. **What problems is CloudFiles solving and how is that benefiting you?** Sharing the pictures with users to complete the work. ### 9. Great for sharing files fast! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about CloudFiles?** The ability to have multiple users edit/share a file via the cloud is what I like the best. **What do you dislike about CloudFiles?** Limited space, the more you use, the more it costs **What problems is CloudFiles solving and how is that benefiting you?** It can be a bit slow if multiple users are using one file, but the benefit can share these files quicker. ### 10. Best File Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Nahian M. | Senior Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about CloudFiles?** Easy to upload and share file is the most worthy features of this solution. **What do you dislike about CloudFiles?** There is no feature which I may dislike for this solution **Recommendations to others considering CloudFiles:** You may use this solution, hopefully you will like it **What problems is CloudFiles solving and how is that benefiting you?** Manage huge amount of large file, transfer and share with clients without any interuption. ### 11. The way to save **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about CloudFiles?** That my data is there where ever I am and I can access it any time of the day **What do you dislike about CloudFiles?** That it relies on the internet. Sometimes our WiFi is down **Recommendations to others considering CloudFiles:** A safe reliabe resource to protect and save important information. **What problems is CloudFiles solving and how is that benefiting you?** I'm able to organize my files into catorgies. **Official Response from Kamlesh M, Admin:** > Glad to know that you like our product and are able to organize your files safely and seamlessly. However, since we are a cloud-based solution everyone would require an internet connection to access the files. Additionally, since we are mainly meant for sharing files over the internet, having a stable internet connection is a basic requirement. Hope we have clarified your doubt. 😀 ### 12. Best Cloud storage service! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin V. | Equity, Inclusion & Diversity Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2021 **What do you like best about CloudFiles?** How easy it is to use and how appealing the site looks. **What do you dislike about CloudFiles?** Dislike the amount of time it takes to upload a file. **What problems is CloudFiles solving and how is that benefiting you?** Having documents stored in one location is fantastic. ### 13. This is best software to save data and file off site location. it is very useful tool . **Rating:** 5.0/5.0 stars **Reviewed by:** Swapnil P. | Design Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about CloudFiles?** the storage capacity to store data and important files very smoothly **What do you dislike about CloudFiles?** some times it showing issue due to it's server issue. its is neglecting connectivity **What problems is CloudFiles solving and how is that benefiting you?** The data saving physical it is stored in cloud files via the web.it is cost saving. economics of scale. ### 14. It was the simplest app to find and also to operate. accessibility to this app is efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2021 **What do you like best about CloudFiles?** Accessibility,Efficiency and simplicity. **What do you dislike about CloudFiles?** I did not find anything that I did not like about the app as it simplified my work. **What problems is CloudFiles solving and how is that benefiting you?** CloudFiles aligns sales and marketing teams and enables document sharing. ### 15. Have not had any issues with locating or losing any files. **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle K. | Business Development, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about CloudFiles?** The ease of use is best in comparison to its competitors **What do you dislike about CloudFiles?** There were a few issues with having multiple personell on same file. **What problems is CloudFiles solving and how is that benefiting you?** It's ability to file share was perfect and better then expected. ### 16. Good Tool to Store and Share My Documents **Rating:** 4.5/5.0 stars **Reviewed by:** Ananthi N. | Senior Techical Writer, Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2021 **What do you like best about CloudFiles?** CloudFiles gives very good reliability, more secured, and very interactive user screens. **What do you dislike about CloudFiles?** The cost of the product is high compare with other products, but it has a good set of features. **What problems is CloudFiles solving and how is that benefiting you?** Storing all the documents and sharing them across my team with more security. **Official Response from Kamlesh Munda:** > Hi Ananthi, Good to know that you like the reliability and UX of CloudFiles. We would recommend you to use your existing Cloud Storage like Google Drive, One Drive or any of the popular drives to reduce your cost. ### 17. CloudFiles Userability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2021 **What do you like best about CloudFiles?** I enjoy the auto syncing without having to worry about potential lost of data when I forget to manually save. **What do you dislike about CloudFiles?** Not compatible with OneDrive applications when trying to link the two together. Other than that, great working product. **What problems is CloudFiles solving and how is that benefiting you?** The idea that CloudFiles is automatically saving every second without having to worry my files are lost and not saved. This has been helpful for the whole team. ### 18. Cloud Files **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about CloudFiles?** This is used to store company or individual data on the cloud. I enjoy the easy accessibility. **What do you dislike about CloudFiles?** Had to be used in tandem with other software or abilities but overall not a huge problem. **What problems is CloudFiles solving and how is that benefiting you?** Having all my information on one source. This is easily accessed anywhere with wifi which is a benefit. **Official Response from Kamlesh Munda:** > Hi there. Good to know that you are enjoying the accessibility of CloudFiles. Our main goal is to simplify file sharing for businesses and they mostly spend their time on HubSpot and Salesforce. So our main focus lies on perfecting the file sharing experience on these platforms. We also have made major updates on our independent app and your will find an improvised file sharing experience there. Do check it out at www.cloudfiles.io ### 19. Very useful with big datas **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2021 **What do you like best about CloudFiles?** If you are thinking of additional space, CloudFiles has already automatically managed all tasks **What do you dislike about CloudFiles?** Will be such moments that you do not always want to save unnecessary data. If your CloudFiles are installed in automatically taking procedures, that could easily affect every unpredictable situation. **Recommendations to others considering CloudFiles:** I advise computer users to use CloudFiles **What problems is CloudFiles solving and how is that benefiting you?** Working with big data ### 20. Amazing application to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2021 **What do you like best about CloudFiles?** The best thing about CloudFiles is that we can store our files on any secondary server. We can also create our Own content history which is a good thing. **What do you dislike about CloudFiles?** Sometimes it gets slowed down due to a server issue **What problems is CloudFiles solving and how is that benefiting you?** The problem is only one i.e the server get down and becomes too slow to use. I can upload files very easily ### 21. Cloud Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about CloudFiles?** Easily accessible and automatically saves, and is easy to share with others. **What do you dislike about CloudFiles?** If the person doesn't have the Cloud capabilities, then not as easy to share it with that person and have to share another way. **What problems is CloudFiles solving and how is that benefiting you?** Easier to make edits to a document and again share with others for their input. ### 22. Sharing my Thoughts instead of files. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about CloudFiles?** Sharing files are easy and I can maneuver without any hassle. **What do you dislike about CloudFiles?** Hubspot and salesforce are dragging and I need it. **Recommendations to others considering CloudFiles:** If you have big files that your phone or email cant handle...use cloudfiles **What problems is CloudFiles solving and how is that benefiting you?** Using my phone or email to share files dont always work for me. Cloudfiles makes it easy. **Official Response from Kamlesh Munda:** > Hi there. Good to know that your file sharing issues have been solved. We have upgraded our HubSpot and Salesforce integrations to provide a smoother interaction, we would recommend checking out our latest app updates. Currently we are improvising sharing files on the desktop web interfaces. We have plans to expand to the mobile interfaces to control the link settings and get notifications. In the meanwhile you can stay updated with our roadmap at https://community.cloudfiles.io/cloudfiles. ### 23. Save it with CloudFiles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about CloudFiles?** With everything today being in the "cloud", CloudFiles allows you to easily save and access your files. **What do you dislike about CloudFiles?** Compatibility between different interfaces such as Apple, Google, etc. **What problems is CloudFiles solving and how is that benefiting you?** I can easily store files and documents for work and access them at home or on the go. **Official Response from Kamlesh Munda:** > Hi there. We're glad to know that you find it easy to store your files and documents and trust CloudFiles for it. Currently we are focused on improvising our web app at www.cloudfiles.io and making better our interactivity inside HubSpot and Salesforce. We do have plans in the near future to expand to the mobile space as well. In the meanwhile, you can check out our roadmap at https://community.cloudfiles.io/cloudfiles ### 24. CloudFiles a most secure file shearing and tracking Cloud system. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about CloudFiles?** This is most secure for email marketing and file shearing and tracking. **What do you dislike about CloudFiles?** I didn't find anything to dislike the cloudFiles yet. **Recommendations to others considering CloudFiles:** Very good service. **What problems is CloudFiles solving and how is that benefiting you?** There have so many different types of streamlining business system. I have benefits by dms,cms & fms. ### 25. Recommendation for CloudFiles **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about CloudFiles?** I'm using CloudFiles for a long time. It helps me a lot to save my important data to cloud files. **What do you dislike about CloudFiles?** Need high-speed internet data to upload big files. And it takes time to upload big files. **What problems is CloudFiles solving and how is that benefiting you?** Using this service to upload our all data to cloud files for future reference ### 26. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about CloudFiles?** A great and safe place to store my files. **What do you dislike about CloudFiles?** I can't always access from work, sometimes there is a short-term block. **What problems is CloudFiles solving and how is that benefiting you?** Being able to upload directly from my phone has been super beneficial! ## CloudFiles Discussions - [Na](https://www.g2.com/discussions/cloudfiles-na) - 1 comment, 1 upvote - [Can I use this for self.](https://www.g2.com/discussions/can-i-use-this-for-self) - 2 comments, 1 upvote - [What was the challenges when you just started your journey](https://www.g2.com/discussions/what-was-the-challenges-when-you-just-started-your-journey) - 2 comments, 1 upvote - [upload our photos to the cloud file](https://www.g2.com/discussions/upload-our-photos-to-the-cloud-file) - 2 comments, 1 upvote - [How can we make cloud files more responsive according to our customers.](https://www.g2.com/discussions/how-can-we-make-cloud-files-more-responsive-according-to-our-customers) - 1 comment, 1 upvote - [View CloudFiles pricing details and edition comparison](https://www.g2.com/products/cloudfiles-cloudfiles/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-05-31+05%3A06%3A50+-0500&secure%5Bsession_id%5D=0fb44552-b871-4aec-b366-f0171d87f92c&secure%5Btoken%5D=c1045affda0c5406c52f4f6d32633b64955607006b67f7dd412af536512fdbbe&format=llm_user) ## CloudFiles Integrations - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Dropbox Paper](https://www.g2.com/products/dropbox-paper/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) ## CloudFiles Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top CloudFiles Alternatives - [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) - 4.6/5.0 (558 reviews) - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,024 reviews) - [LucidLink](https://www.g2.com/products/lucidlink/reviews) - 4.5/5.0 (641 reviews)