--- title: CloudFiles Reviews meta_title: 'CloudFiles Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 230 reviews by the users' company size, role or industry to find out how CloudFiles works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 230 scale: '5' date_modified: '2026-07-08' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # CloudFiles Reviews **Vendor:** CloudFiles **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.5/5.0 **Total Reviews:** 230 ## About CloudFiles CloudFiles is an all-in-one document operations platform for Salesforce and HubSpot that helps organizations manage, generate, process, share, and automate documents directly from their CRM. Built for document-intensive business processes, CloudFiles combines document management, AI-powered document processing, document generation, secure sharing, external storage integrations, and workflow automation into a single platform. Organizations use CloudFiles to connect Salesforce and HubSpot with SharePoint, Google Drive, OneDrive, Dropbox, Amazon S3, and other enterprise storage platforms while maintaining structured document organization, centralized visibility, and secure access across teams. With CloudFiles, teams can: • Manage files and folders directly inside Salesforce and HubSpot • Automate document generation for agreements, proposals, onboarding forms, financial documents, and client communications • Extract and process data from documents using AI • Build secure datarooms and external document-sharing workflows • Automate document-heavy processes like client onboarding, loan processing, document verification, intake forms, and operational workflows • Configure CRM-native automations using flows, widgets, and custom actions CloudFiles helps organizations reduce manual work, centralize document operations, streamline document-heavy workflows, and improve productivity without leaving Salesforce or HubSpot. CloudFiles supports enterprise security and compliance requirements with SOC 2, HIPAA, GDPR, and ISO 27001 aligned practices. Data residency is supported across the US, EU, UK, and AU, while files remain securely stored within customers’ external storage platforms and are never used to train AI models. Trusted by teams across financial services, healthcare, insurance, legal, real estate, technology, and professional services, CloudFiles enables businesses to modernize document workflows with enterprise-grade security, flexible storage integrations, and AI-powered automation. ## CloudFiles Pros & Cons **What users like:** - Users highlight the **ease of use** of CloudFiles, making file management and sharing effortless and efficient. (22 reviews) - Users value the **security and privacy** of their files with CloudFiles, ensuring safe and compliant storage. (11 reviews) - Users value the **efficient and reliable cloud storage** of CloudFiles, enhancing their workflow and document management. (10 reviews) - Users appreciate the **easy access** to their files from anywhere with an internet connection, enhancing convenience and flexibility. (10 reviews) - Users praise the **easy setup** of CloudFiles, making file management quick and hassle-free from the start. (9 reviews) - Users appreciate the **easy and secure file sharing** capabilities of CloudFiles, ensuring reliable access from anywhere. (8 reviews) - Remote Access (7 reviews) - Reliability (6 reviews) - User-Friendly Interface (6 reviews) - Data Management (5 reviews) **What users dislike:** - Users report **slow loading times** impacting efficiency, with both uploads and downloads often taking considerable time. (4 reviews) - Users find that the **training required** can hinder the onboarding process, slowing down efficiency for new members. (4 reviews) - Users desire **limited customization** options in CloudFiles, wishing for features like custom tags and color coding. (3 reviews) - Users experience **slow performance** with CloudFiles, facing lag and delays when managing multiple files. (3 reviews) - Users experience **slow uploads** with CloudFiles, impacting efficiency and causing frustration during file transfer processes. (3 reviews) - Users often mention the **slow upload speeds** of CloudFiles, especially for large files, impacting their overall experience. (2 reviews) - Integration Difficulty (2 reviews) - Users find the **internet dependence** of CloudFiles frustrating, as it hinders access to files without a stable connection. (2 reviews) - Lacking Features (2 reviews) - Users are dissatisfied with the **limited free storage space** , often requiring them to purchase additional capacity. (2 reviews) ## CloudFiles Reviews ### 1. Managing Educational Files and Cloud Documents Became More Organized and Structured **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about CloudFiles?** What I like most about CloudFiles is that it helps me keep different work related files, educational content, and wellness documents more organized from one place. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content for social media, so during regular work I handle many PDFs, diet plans, awareness presentations, research notes, patient education materials, and media related files. CloudFiles makes it easier to organize and access everything without confusion between different folders and platforms. Ease of Use feels simple because the interface is clean and folder management is easy to understand during daily work. Ease of Implementation was also smooth because connecting cloud storage services like Google Drive and OneDrive did not take much effort. I use it frequently for storing educational resources, managing clinic related documents, and keeping wellness content properly organized. Search, preview, file sharing, document access, and cloud integration features are very useful because they help me quickly find and manage important files across devices during busy work hours. I also like that files can stay more centralized instead of keeping everything scattered across multiple storage locations. Features related to file organization, cloud integrations, document previews, shared access, and workspace management help make daily workflow more smooth and structured. Overall, CloudFiles has been very practical for managing educational content, wellness documents, research materials, and daily work files in a more organized and professional way. **What do you dislike about CloudFiles?** when many folders, shared documents, and connected storage sources are open together, sometimes it takes a little extra time to properly organize and locate everything during busy work hours. I also noticed that preview refresh and file syncing can occasionally feel slightly slower while handling larger educational documents and PDFs together. It is not a major problem for my regular work, but I notice it sometimes during heavy document management tasks. Apart from this, the platform works smoothly for managing daily work files and educational content. **What problems is CloudFiles solving and how is that benefiting you?** CloudFiles is helping me solve the problem of keeping work documents, educational files, and cloud storage more organized from one place. During regular work I handle many wellness documents, PDFs, diet plans, educational presentations, awareness materials, and research related files, so managing everything across different folders and storage platforms was becoming difficult sometimes. The platform helps centralize files and makes document access, sharing, and organization more smooth during daily work. Features like cloud integrations, folder management, previews, document access, and shared file handling are useful because they help keep educational content and work files properly structured instead of scattered across multiple locations. Another benefit is that accessing files from connected storage platforms feels easier and more organized. It also helps reduce manual searching and saves time while handling educational resources and clinic related documents during busy work hours. Overall, CloudFiles helps make document management and cloud file organization more smooth, centralized, and easier to manage during regular work ### 2. Reliable, Easy-to-Use File Sharing with Smooth Team Sync **Rating:** 4.5/5.0 stars **Reviewed by:** Sumisha J. | Senior Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about CloudFiles?** CloudFiles is a reliable and easy-to-use tool for storing, managing, and securely sharing files across teams. I especially appreciate how smooth the file synchronization is and how accessible everything feels overall. It makes collaboration more efficient and convenient, no matter where I’m working from. **What do you dislike about CloudFiles?** One area where CloudFiles could improve is overall UI responsiveness, especially when I’m working with large files or bigger folders. I’ve also noticed that some of the more advanced file management and search options feel a bit limited, particularly when I compare them with what other cloud storage platforms offer. **What problems is CloudFiles solving and how is that benefiting you?** CloudFiles makes file storage, sharing, and collaboration easier by offering centralized, secure access to documents across teams and devices. For us, this translates into higher productivity, less reliance on local storage, and a smoother, more consistent experience whenever we need to access files and work together. ### 3. Compliant and Efficient for Secure Document Sharing **Rating:** 4.0/5.0 stars **Reviewed by:** Karl S. | Senior Cloud & DevOps Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about CloudFiles?** Working at OVSoftware GmbH, the built-in security and compliance features are the biggest strengths of CloudFiles. Fine-grained access rules, complete audit logs and expirable sharing links let us fully adhere to GDPR and ISO 27001 rules with no extra add-ons. It connects smoothly to our hybrid cloud infrastructure, gathering all confidential client files in one safe location instead of scattered platforms. The real-time activity tracking also gives our team full transparency over file access, which makes internal and external compliance audits far less stressful. It runs steadily day-to-day and never creates extra hurdles for our regular workflows. **What do you dislike about CloudFiles?** There are a few areas holding it back for our hybrid IT setup. Native connections to our on-prem storage are quite restricted, so we have to use makeshift methods to sync files across systems. The mobile version is also limited, as it doesn’t include full admin functions, so we can’t adjust permissions remotely. When we reach out to support for GDPR-related configuration issues, response times tend to be slow, which causes setbacks during urgent audit periods. Its advanced reporting is also fairly basic; we always need to export raw data and combine it with other platforms to build the detailed compliance reports our enterprise clients demand. **What problems is CloudFiles solving and how is that benefiting you?** We rely on CloudFiles to share and manage confidential business documents in a secure way. It replaces risky email attachments and unregulated file sharing services, while standardizing access management and audit recording to meet local data regulations. It cuts down repetitive manual work for access approval and file tracking, centralizes all client deliverables and eliminates messy data silos. Overall, it makes our daily file workflows more efficient and keeps our business fully compliant for German enterprise projects. ### 4. Simple and Reliable File Storage for Everyday Work **Rating:** 5.0/5.0 stars **Reviewed by:** Mor S. | Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about CloudFiles?** I use CloudFiles mainly to store and share design files with my team, and it has been very reliable so far. The interface is clean and easy to navigate, even for someone using it for the first time. Uploading and organizing files is straightforward, and I like how quickly I can access my documents from anywhere. One feature I find especially useful is external file sharing. It allows me to send files to colleagues or clients without worrying about broken links or access issues. The setup process was also very simple, so I was able to start using it without any complications. **What do you dislike about CloudFiles?** One thing I noticed is that it can be a bit difficult to find detailed support or guidance when you have specific questions. It would be helpful if there were more tutorials or faster customer support options available for users who need assistance. **What problems is CloudFiles solving and how is that benefiting you?** Before using CloudFiles, I sometimes had issues managing different versions of files and storing them safely. Now, all my files are organized in one place, which makes it much easier to keep track of everything. It also helps me avoid losing important documents, since I can access them anytime from the cloud. This has made my workflow more efficient and reduced the stress of handling multiple files across different devices. ### 5. Effortless File Management, Needs UI Tweaks **Rating:** 4.0/5.0 stars **Reviewed by:** Rimjhim K. | Frontend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about CloudFiles?** I mainly use CloudFiles to store and share files securely with my team, which helps keep everything organized and makes collaboration smoother. I love how simple and reliable it feels in day-to-day use. Uploading, accessing, and sharing files is quick, and I don’t have to worry about whether everything is up to date or secure. I also appreciate how smoothly it integrates with other tools I use, saving time switching between apps. Its performance is consistent, and it handles large files without slowing things down, which makes a big difference in daily work. The setup was easy and didn’t take much time, with clear steps, allowing us to start uploading and sharing files almost right away. We switched from another tool because it was slower and harder to manage files, whereas CloudFiles felt easier to use, and sharing files with the team became much quicker and smoother. **What do you dislike about CloudFiles?** Sometimes the interface can feel a bit cluttered, especially when managing a lot of files at once. It would also be great to have more advanced search and filtering options to find things faster. The interface could be simpler and less crowded so it's easier to find things quickly. Grouping similar options together and allowing some basics customization would help. Better search and filters like by date and file type, and fewer clicks for common tasks would make it faster and more user-friendly. **What problems is CloudFiles solving and how is that benefiting you?** I use CloudFiles to securely store and share files with my team, keeping everything organized. It solves file management hassles by centralizing data, eliminating lost files or version issues, and enhancing team collaboration speed. ### 6. Secure Document Sharing with Easy Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Kassandra W. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about CloudFiles?** I use CloudFiles for sharing documents, especially for my businesses, as it helps in organizing and securing important files. I like that it makes sure no one can retrieve or access them without permission, and it makes them easier to view. I find it to be a powerful and efficient tool, providing a simple and low-cost solution. I also appreciate how it offers a bright view of what's going on through its analytic tracking, allowing for creativity. Setting it up was very simple and self-explanatory; even a child could understand it. Overall, it works really well for me, with no significant issues. **What do you dislike about CloudFiles?** If your Wi-Fi is weakened, then you may have issues. It may run a little slower lag. **What problems is CloudFiles solving and how is that benefiting you?** CloudFiles helps me share documents for my businesses securely, ensuring important files are organized and protected. It's simple to set up and lets me easily view files, making it an efficient, low-cost solution. ### 7. Tailored for Small Teams, Perfect for Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2026 **What do you like best about CloudFiles?** I appreciate CloudFiles for its EU-hosted, GDPR-compliant storage, which is essential for our German firm handling sensitive client and employee data. The permission management system is straightforward and user-friendly, allowing me to easily set role-based folder access without complex IT knowledge. It fits our small team budget perfectly by not bundling unnecessary features, letting us pay only for what we need. The stable cross-device sync is invaluable for our hybrid work environment, ensuring our team can reliably access the latest resources. Organizing files is also intuitive with the ability to create nested folder hierarchies by client name, campaign year, and project type. Overall, CloudFiles is tailored to small teams like ours, keeping costs low without sacrificing necessary features. **What do you dislike about CloudFiles?** CloudFiles’ support resources are heavily English-only, which makes it hard when I need guidance tailored for German businesses. There’s also no automated file version locking, so I have to manually move finalized assets to read-only subfolders, adding extra work. The limited automated folder organization rules mean I have to manually sort files, which is time-consuming. Additionally, the lack of built-in file request links tailored for external clients makes collecting files from clients cumbersome. Plus, there are no native integrations with platforms like Zoho CRM, which means everything has to be done manually. **What problems is CloudFiles solving and how is that benefiting you?** CloudFiles simplifies document archiving and file management, eliminating hours of manual file searching and preventing file overwrites with tiered permissions. It ensures EU data compliance, fitting our small team's budget without unnecessary features, and supports hybrid work with reliable file sync. ### 8. Free, secure, and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Asif S. | Pharmacist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about CloudFiles?** I find CloudFiles better than other cloud apps and its user interface is also very good. It is free and easy to use. Once a document or file is uploaded, all documents can be easily retrieved by logging into any other device. It is safe and its privacy policy is also good. I do not trust other cloud services, but I trust CloudFiles. Additionally, the setup process was very easy, although the password needs to be made a bit stronger. **What do you dislike about CloudFiles?** If customer support provides an instant solution quickly, it would be much better. **What problems is CloudFiles solving and how is that benefiting you?** I use CloudFiles to upload my files and documents. It is better than other cloud apps, its UI is good, it is free, and easy to use. I consider it secure, and all documents can be easily accessed on any device. ### 9. Effortless Accessibility with Minor Sync Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Shantanu B. | Data Science Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about CloudFiles?** I like the easy access from anywhere with CloudFiles, which ensures my files are always available across devices even when I'm on the move. The smooth file synchronization is also a big plus, as it automatically keeps my files up to date across all my devices. This feature ensures that I always work on the latest version, benefiting my workflow. Additionally, I appreciate the ease of use from any device, the data backup capability, and that the initial setup was very easy. **What do you dislike about CloudFiles?** Rarely the sync can be slow especially with larger files or poor internet connectivity. It can be improved with faster and more reliable syncing, especially for larger files and low bandwidth network. **What problems is CloudFiles solving and how is that benefiting you?** I use CloudFiles for easy access and file security, solving storage and device access issues. It keeps my files updated and accessible anywhere, ensuring I work on the latest versions, all while offering data backup. ### 10. Secure Auto-Save Eases Anxiety, Speed Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Tizoc Z. | Support and Service Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about CloudFiles?** I use CloudFiles for my work as a case manager, and it's great for sharing and syncing files safely, especially considering HIPAA regulations. I appreciate the privacy and easy accessibility it provides in a secure manner, and it ensures that everything is saved and backed up accordingly. I really like that I don't have to manually save things, which eases a lot of my anxiety. The auto-save feature is particularly valuable for me because it ensures that all information is up to date and accurate, allowing me to track changes. It gives me peace of mind knowing that even if my computer shuts off, my work is saved and client data is secure. The initial setup of CloudFiles was surprisingly easy, and I learned it faster than most other servers. **What do you dislike about CloudFiles?** Perhaps the speed, when I am using it at home vs at the office. **What problems is CloudFiles solving and how is that benefiting you?** I use CloudFiles for privacy and easy accessibility, ensuring all information is safely backed up. The auto-save feature eases anxiety, allowing me to track changes and safeguard client data, even if my computer shuts off. ## CloudFiles Discussions - [Na](https://www.g2.com/discussions/cloudfiles-na) - 1 comment, 1 upvote - [Can I use this for self.](https://www.g2.com/discussions/can-i-use-this-for-self) - 2 comments, 1 upvote - [What was the challenges when you just started your journey](https://www.g2.com/discussions/what-was-the-challenges-when-you-just-started-your-journey) - 2 comments, 1 upvote - [upload our photos to the cloud file](https://www.g2.com/discussions/upload-our-photos-to-the-cloud-file) - 2 comments, 1 upvote - [How can we make cloud files more responsive according to our customers.](https://www.g2.com/discussions/how-can-we-make-cloud-files-more-responsive-according-to-our-customers) - 1 comment, 1 upvote - [View CloudFiles pricing details and edition comparison](https://www.g2.com/products/cloudfiles-cloudfiles/reviews/cloudfiles-review-10935256?section=pricing&secure%5Bexpires_at%5D=2026-07-09+13%3A23%3A15+-0500&secure%5Bsession_id%5D=007b6d9c-c403-4175-be37-a3b90fffc851&secure%5Btoken%5D=117f8155242fe823f00494119ff861fb358854cfab7e1a913136d4e231d6c729&format=llm_user) ## CloudFiles Integrations - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Dropbox Paper](https://www.g2.com/products/dropbox-paper/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) ## CloudFiles Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top CloudFiles Alternatives - [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) - 4.6/5.0 (560 reviews) - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,036 reviews) - [LucidLink](https://www.g2.com/products/lucidlink/reviews) - 4.5/5.0 (734 reviews)