I was able to send out emails and SMS messages for business easily. The real-time inbox enables me to respond quickly to incoming messages. I'm also able to add other users to the account to enable these users to triage incoming support requests. Review collected by and hosted on G2.com.

The reporting could be enhanced. The dashboard for Email and SMS is nice as is the Daily Activity Report, but I suppose it would be nice to see some additional reports. Review collected by and hosted on G2.com.

It's easy to reach our existing player database through SMS and Voice using CloudContactAI. They've integrated CloudContactAI with our website and our customer CRM, which means I don't have to upload lists. Review collected by and hosted on G2.com.

We need to start using their email support to see voice, email, and SMS communication for all our contacts. We're still using another vendor for email, but I think that's on the roadmap. Review collected by and hosted on G2.com.

Communications has never been easier thanks to CCAI's easy-to-use platform. What separates CCAI from the rest is their bi-directional messaging capabilities, fully customizable Enterprise Dashboard, seamless integrations, and customer attention. Review collected by and hosted on G2.com.

CCAI has decreased operational costs while increasing productivity, member communication, and revenue. Review collected by and hosted on G2.com.

It was incredibly easy to get started with CloudContactAI. I was able to get started sending text message campaigns immediately after my account was set up. Review collected by and hosted on G2.com.

I was pleased with the platform and loved their integrations, but would like to see them grow their integrations library. Review collected by and hosted on G2.com.

While features are still steadily being added, it's an excellent platform that is simple for managing clients, launching campaigns, interacting with clients, downloading campaign results, and monitoring campaign statistics. Review collected by and hosted on G2.com.

It's still a developing platform. Not that it's a bad thing, but there are still some features that would be nice that some of the competition has that CCAI has, but it's a fairly small complaint compared to what's already working. Review collected by and hosted on G2.com.

The cost and ease of using CCAI's technology is something that we not only utilize in our trade association, but we constantly recommend their product/service to all those we serve and support. Review collected by and hosted on G2.com.

Not so much a "dislike" but rather an observation is that, unfortunately, many people are simply unaware of the advantages of having SMS capability. This is why we must let others know that this technology not only exists but will make their communication efforts SO much more effective. Review collected by and hosted on G2.com.

CloudContactAI has allowed me to communicate with my different clients through SMS, MMS, Email and Voice using different strategies like direct messages, campaigns, scheduling and segmentation, everything with a powerful platform and ease of use Review collected by and hosted on G2.com.

Nothing, i don't dislike nothing about CloucContactAI Review collected by and hosted on G2.com.

I am able to send mass texts and get my clients signup for yoga classes. Its easy to use and I am not using any other marketing tool. Review collected by and hosted on G2.com.

As of right now - the product is really good. Probably more reporting would be helpful. Review collected by and hosted on G2.com.

The software is easy to use and the customer service is always helpful and friendly. Review collected by and hosted on G2.com.

Nothing, their team was professional, friendly, and made sure to explain everything that was going on. Review collected by and hosted on G2.com.