UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

9/26/2019

"Sometimes spotty service"

2/5

What do you like best about CloudCall?

International calling is easier than my other service Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

Not constant service, no ability to copy the numbers from incoming calls Review collected by and hosted on G2.com.

AT

Allison T.

Insurance Sales

Mid-Market (51-1000 emp.)

1/4/2019

"EASY TO USE DIALER "

4.5/5

What do you like best about CloudCall?

You have your own private number attached to the system, IT REACHES THE FIRST AVAILABLE AGENT NO MATTER WHAT OFFICE WE ARE IN. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

It doesnt automatically note calls attached to SalesForce Review collected by and hosted on G2.com.

Recommendations to others considering CloudCall:

EASY GOING SYSTEM, ALLOWS MULTIPLE CALLS THROUGH OUT SEVERAL DIFFERENT OFFICES, WHICH ALLOWS US TO HANDLE ALL CALLS WITH CUSTOMERS NO MATTER WHICH OFFICE THEY NEED TO REACH Review collected by and hosted on G2.com.

What problems is CloudCall solving and how is that benefiting you?

Making sure we answer as many calls as possible through out our 12 offices. Review collected by and hosted on G2.com.

US

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

9/19/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"So east!"

5/5

What do you like best about CloudCall?

I like that I don't need to have a physical phone on my desk to conduct business. It's so easy, it's so unobtrusive, and the sound quality is great! Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

My only complaint with CloudCall is that if I'm not using my headset, it's useless. There have been times where I've tried to put a call on 'speaker' by playing it through my computer and not my headset, and I can't hear a thing. It doesn't matter if my volume is turned all the way off - nothing! Review collected by and hosted on G2.com.

JR

Josh R.

Mid-Market (51-1000 emp.)

1/10/2018

"Best Call Product I've Used"

4/5

What do you like best about CloudCall?

I like how simple and reliable it is to use. We made the switch over to another product and absolutely hated it. We ultimately ended up switching back to CloudCall because everyone liked it and it hardly ever dropped calls. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

I was told by management that the price was a bit high, which is why we ended up switching to a different product before coming back. So I guess I could say I don't like the price. Review collected by and hosted on G2.com.

BH

Bryan H.

Account Manager & Senior Technical Recruiter

Staffing and Recruiting

Small-Business (50 or fewer emp.)

1/4/2018

"Great VoIP System"

4/5

What do you like best about CloudCall?

Emailed VM's, Chrome Add-on, Integration with ATS and click to call Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

Ocassional disconnect with ATS , besides that I have no issues Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/19/2017

"Not a great system"

2.5/5

What do you like best about CloudCall?

It is very to use and understand. Very uncluttered. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

It is extremely unstable. It crashes often and random features don't work all the time.. Review collected by and hosted on G2.com.

TS

Tyler S.

Recruiter

Staffing and Recruiting

Small-Business (50 or fewer emp.)

10/6/2017

"CloudCall is a great tool to communicate with large numbers of people in an organized fashion"

4.5/5

What do you like best about CloudCall?

I like how it works in relation to Bullhorn. I love how it ques everything for you. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

Sometimes the CloudCall Dialer will be slightly overwhelming with the pace of the calls it places Review collected by and hosted on G2.com.

US

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

11/29/2017

"CloudCall Review "

4.5/5

What do you like best about CloudCall?

It allows me to just click a number from bullhorn for easy calling. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

At times the app will cut out or i will miss calls. Review collected by and hosted on G2.com.

ES

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

9/21/2017

"Vice President of Strategy and Development"

3.5/5

What do you like best about CloudCall?

the speed dialer and how creating notes are integrated into the system. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

that you cannot use it to call on any leads you have entered in BH Review collected by and hosted on G2.com.

Recommendations to others considering CloudCall:

make sure your people pay attention in the training program and have them set it up right after training Review collected by and hosted on G2.com.

What problems is CloudCall solving and how is that benefiting you?

driving more sales driven activities. also great for our recruiters that have to call a large volume of folks for a certain skill set Review collected by and hosted on G2.com.

US

Verified User in Staffing and Recruiting

Enterprise (> 1000 emp.)

10/13/2017

"Way to increase productivity"

5/5

What do you like best about CloudCall?

I think the best feature of this product is the ability to increase productivity and reach-capabilities. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

I have no adverse reviews for this product. Review collected by and hosted on G2.com.