---
title: CloudBees Reviews
meta_title: 'CloudBees Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 621 reviews by the users' company size, role or industry
  to find out how CloudBees works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 621
  scale: '5'
date_modified: '2026-07-14'
parent_category:
  name: CI/CD Tools
  url: https://www.g2.com/categories/ci-cd-tools
---

# CloudBees Reviews
**Vendor:** CloudBees  
**Category:** [Continuous Integration Tools](https://www.g2.com/categories/continuous-integration)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 621
## About CloudBees
The Complete DevOps solution. CloudBees empowers your software delivery teams to transform your business. CloudBees solution brings together development, operations, IT, security, and business teams to: Create fast with scalable repeatable workflows. Continuously improve customer experiences by progressively delivering features with speed and control. Command everything with higher-order visibility, management, and intelligence across tools, teams, pipelines, and process... all at enterprise scale.



## CloudBees Pros & Cons
**What users like:**

- Users highlight the **reliability** of CloudBees, ensuring organized and efficient management of CI/CD processes. (5 reviews)
- Users find **CloudBees easy to use** , enhancing team efficiency and simplifying CI/CD processes for better management. (4 reviews)
- Users value the **powerful automation** features of CloudBees, enhancing efficiency and streamlining continuous delivery processes. (4 reviews)
- Users value the **seamless integrations** of CloudBees, enhancing workflow automation and streamlining software delivery processes. (4 reviews)
- Users appreciate the **powerful automation** in CloudBees, significantly streamlining their continuous delivery and integration processes. (3 reviews)
- Users value the **automation efficiency** of CloudBees, significantly speeding up their development and delivery processes. (3 reviews)
- CD Integration (3 reviews)
- Collaboration (3 reviews)
- Users value the **customization options** in CloudBees, enhancing flexibility and integration with various tools for their needs. (3 reviews)
- Data Security (3 reviews)

**What users dislike:**

- Users find the **complexity in understanding and configuration** of CloudBees to be a significant challenge. (2 reviews)
- Users find the **complex setup** of CloudBees time-consuming and challenging, particularly in understanding and configuring the system. (2 reviews)
- Users face **configuration issues** with CloudBees, often finding it complex and time-consuming to set up properly. (2 reviews)
- Users face **difficult configuration** challenges with CloudBees, requiring time and specialized expertise for effective setup. (2 reviews)
- Users face **complex configuration** challenges with CloudBees, requiring specialized expertise for effective plugin management. (1 reviews)
- Users find **the interface complex** , with difficulties in configuration and plugin management affecting usability and efficiency. (1 reviews)
- Users struggle with the **complex user interface** of CloudBees, finding configuration and plugin management challenging. (1 reviews)
- Confusing Interface (1 reviews)
- Difficult Navigation (1 reviews)
- Difficult Setup (1 reviews)

## CloudBees Reviews
  ### 1. Reviewing cloudbees 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sreekanth K. | Staff DevOps / Site Reliability Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2019

**What do you like best about CloudBees?**

1) The best thing I like is - Beyond all the HA / DR - If I store the Jenkins Jobs / Configuration meta data on NFS mount, I can tear down Jenkins UI many times and rebuild it. So the scary story of - "What if Jenkins dies?" is never in the back of my mind. 

2) The RESTFul APIs for Jenkins is incredible. Opens door to more automation :-)

**What do you dislike about CloudBees?**

1) Operations Center not giving a full visibility of Master / Slaves / Job performance. The bottlenecks and pain points should be owned by Operations Center. Right now we are relying on ton of cluttered plugins.  

2) Cloudbees core is very fuzzy on CD piece. Too many options and very confusing for companies to grapple with the best ways to move forward

**Recommendations to others considering CloudBees:**

Negotiate with Cloudbees about Electric Flow (Cloudbees Flow) too :-) . It solves the Release Orchestration problems. Super good tool, but I am not sure where Cloudbees is heading on this tool as Electric Cloud was acquired.  

**What problems is CloudBees solving and how is that benefiting you?**

- A solid CI set up. 
- Easy to maintain
- Less training cycle involved
- More power to users to expand via plugins (Plugin philosophy is both good & bad)

  ### 2. Provides some simplification of overall jenkins infrastructure, hasn't rolled out widely internally

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2019

**What do you like best about CloudBees?**

It's a managed solution that reassuring to be supported with a support contract and it minimizes the number of jenkins machines we have to manage.  Being able to centrally managed users, plugins, and container version from the operation center is useful

**What do you dislike about CloudBees?**

Sometimes the support issues that we open can take longer to resolve than we'd hope.  Once we work with the support team we have adequate support but it seems to take longer to analyze support bundles and issues initially.  Managing users and groups is much more difficult than we thought it would be and our workloads and pipelines have proven more difficult to dockerize and migrate them all to cloudbees jenkins from opensource jenkins so we have not seen a widespread adoption fo cloudbees jenkins compared to our separate opensource jenkins farms.

**Recommendations to others considering CloudBees:**

Evaluate the types of jobs that you have in your environments, if they are already dockerized vs. job dsl written or freestyle jobs, then I think the migration into cloudbees jenkins would be much smoother.

**What problems is CloudBees solving and how is that benefiting you?**

Centralization of jenkins infrastructure and rolling out tested versions of plugins.

  ### 3. Useful Service for gnarly Jenkins issues

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel B. | Release Engineering Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2019

**What do you like best about CloudBees?**

When I find issues that are not easily solvable with a Google search, it's very helpful to have experts on call that can give me deeper insights into problems.

**What do you dislike about CloudBees?**

Sometimes the responses aren't as in depth at i'd like.

**What problems is CloudBees solving and how is that benefiting you?**

We mostly solve integration problems with the many plugins that Jenkins supports. There are occasional server related issues as well regarding scaling and performance.

  ### 4. Great product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2019

**What do you like best about CloudBees?**

The support has been amazing! I had several calls with the team and they're super reactive 👍

**What do you dislike about CloudBees?**

The SDK is unfortunately not open source, and the release note are not very transparent.


**Recommendations to others considering CloudBees:**

Go it's an amazing tool with great support and reliability

**What problems is CloudBees solving and how is that benefiting you?**

The main goal was to use the experiments to A/B test our features, which worked pretty well 👍
The next really important thing is using flags and variants as a safety net when deploying in production, allowing us to roll back almost instantly if some bugs/issue appears.

Note that we are not making heavy use of the configuration files.

  ### 5. Quick and easy to configure. Takes away the headache.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Reece K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about CloudBees?**

Configurations aren't overwhelming. Which means you don't dread having to make changes.

**What do you dislike about CloudBees?**

The upside is also the downside. Teams with more complicated requirements may not have the confugurability they need.

**Recommendations to others considering CloudBees:**

Start small with an implementation of a side project.

**What problems is CloudBees solving and how is that benefiting you?**

Helps us implement a rollout strategy that doesn't have human errors.

  ### 6. Secured pipeline experience 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2019

**What do you like best about CloudBees?**

Cloudbees Core helped me manage plugin dependency and versions with out of box capability. Earlier it was difficult to upgrade multiple plugin but beekeeper helped to mange it. Also managing the security is much easier with cloudbees core.

**What do you dislike about CloudBees?**

We have offline servers where client master are running independently and we have seen there are multiple attempts in logs to authenticate connection with CJOC which cannot be easily disabled and required removal of few plugins, whereas it could be a toggle option in settings.

**What problems is CloudBees solving and how is that benefiting you?**

Plugin Management is easier and time saving
Improved Security
Technical Training and Support

  ### 7. Overall Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CloudBees?**

The fact that in allows us to centrally manage and governance the existing open source product we already use on commercial terms.

**What do you dislike about CloudBees?**

Wish it had better HA/DR capabilities to support our business continuity objectives.

**What problems is CloudBees solving and how is that benefiting you?**

Have a CI should that we can support internationally with local tenancy.

  ### 8. Rollout Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rob H. | IT Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2020

**What do you like best about CloudBees?**

Feature flags are very handy and allow entire features to be deployed or rolled back with little effort.

**What do you dislike about CloudBees?**

I really didn't dislike anything.  I think it's solid.

**What problems is CloudBees solving and how is that benefiting you?**

Feature release management is the primary issue I am attempting to solve.  So far, it's provided a very straightforward approach to resolving my issues.

  ### 9. Rollout app feature flags

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2019

**What do you like best about CloudBees?**

I like the configurations on the dashboard, and that i can function as a sort of CMS with ability to add complex conditions

**What do you dislike about CloudBees?**

I don't like that it is easy to forget selecting platform when you are not using the default configuration, can cause issues if a mistake is made, it would be good for the UI to be very explicit in this scenario

**Recommendations to others considering CloudBees:**

Worth giving it a try and avoid implementing an inhouse CMS

**What problems is CloudBees solving and how is that benefiting you?**

Currently using rollout to solve feature flags in order to deploy unfinished features without blocking our release cadence

  ### 10. Reliable & Great Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2020

**What do you like best about CloudBees?**

Its a stable product with security features in-built for enterprises.

**What do you dislike about CloudBees?**

Plugin Management can be enhanced and streamlined.

**Recommendations to others considering CloudBees:**

Its a great reliable orchestration tool.

**What problems is CloudBees solving and how is that benefiting you?**

Consistent way of performing automated builds across the enterprise.

  ### 11. Interesting suite of Jenkins

**Rating:** 3.5/5.0 stars

**Reviewed by:** Michiel S. | Expert Application Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2019

**What do you like best about CloudBees?**

Central administration, support, regular updates

**What do you dislike about CloudBees?**

Documentation could be better, often we miss recent information. 
Support is not yet familiar with Azure.

**Recommendations to others considering CloudBees:**

Large companies trying to consolidate Jenkins usage in the company and/or trying to provide such a tool for a large number of developers or development teams can get a good benefit from the tool when the project is approached in a complete matter: do not just add/place a new product but arrange a full organization update, trainining and guidance into the new methodologies made available and make sure to set SMART targets before and measure up after to be able to report and evaluate progress.

**What problems is CloudBees solving and how is that benefiting you?**

Problems trying to solve: Provide a central service to quickly add new Jenkins masters; reduce amount of 'loose' / 'rogue' Jenkins OSS master installations all-over the company (on-prem as well as cloud); high-available setup; require less resources to be online all the time.
Benefits realized: still piloting

  ### 12. CloudBees core is very helpful and reduce the man power to fix the issues.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CloudBees?**

CloudBees core is very helpful and reduce the man power to fix the issues.

**What do you dislike about CloudBees?**

Turn around time, Support is located in different geo which cause delay in response.

**What problems is CloudBees solving and how is that benefiting you?**

Less efforts on Jenkins mainatainence

  ### 13. Very good experience managing Cloudbees comparing with opensource jenkins.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** May 26, 2020

**What do you like best about CloudBees?**

Managed modes option to separate unit wise

**What do you dislike about CloudBees?**

Facing difficult while installing new set of plugins which involves cloud bees support.

**Recommendations to others considering CloudBees:**

Good one

**What problems is CloudBees solving and how is that benefiting you?**

Huge no of build jobs can be executed.

  ### 14. Great software and a really great experiance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2019

**What do you like best about CloudBees?**

Ease of use along with the documentation on how to use is very understanding and had no problem launching it.

**What do you dislike about CloudBees?**

Really there is nothing that is a dislike - maybe pricing as it was a little pricey for our taste since we only had a hand full of users using it.

**What problems is CloudBees solving and how is that benefiting you?**

We are making progress with just a little more than 3 months of using the software.  I would say that within the next 3-6 months we will have a better idea.

  ### 15. CloudBees Rollout

**Rating:** 3.5/5.0 stars

**Reviewed by:** Robert H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2020

**What do you like best about CloudBees?**

The ability to rollout or rollback specific features.

**What do you dislike about CloudBees?**

Nothing, that I could see.  It looked like a great step forward.

**What problems is CloudBees solving and how is that benefiting you?**

We do not own the product but would use it for better feature release management.

  ### 16. CICD build pipelines at scale

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bob T. | Cloud Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2019

**What do you like best about CloudBees?**

I like the self service aspects that Cloudbees enables. Also many of the plugins work out of the box, without any dependency issues. 

**What do you dislike about CloudBees?**

Jenkins as a whole, feels overly complicated, the configuration management piece scrolls on and on and on. There should be some focus from the community on making this less goofy.

**Recommendations to others considering CloudBees:**

We deployed this on Kubernetes, and I believe this is the write approach for Jenkins in general. You can define the container and image and start versioning your build environment. The slaves are pods, they are created, the do their jenkins thing, and then they go away. This makes this totally elastic.

**What problems is CloudBees solving and how is that benefiting you?**

We are in the middle of a DevOps transformation within our company, and this is allowing us to provide easy to manage Jenkins masters so developers can tailor their workflows to suit their needs without impacting others.

  ### 17. System Director

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos O. | Director de tecnología, Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2020

**What do you like best about CloudBees?**

I can see 100% of the traceability of our changes

**What do you dislike about CloudBees?**

That the Jenkins version is more well-known than the enterprise version

**Recommendations to others considering CloudBees:**

Integration with Kubernetes

**What problems is CloudBees solving and how is that benefiting you?**

Traceability of the changes and orchestration of them

  ### 18. Great experience with Cloudbees Core

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2020

**What do you like best about CloudBees?**

Very powerful and easy to use, able to make new pipelines quickly

**What do you dislike about CloudBees?**

There seems to be some kind of memory leak

**What problems is CloudBees solving and how is that benefiting you?**

Doing pipelines with build deploy functional tests, etc

  ### 19. CloudBees Rollout

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rob H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about CloudBees?**

Like the ability to control code rollouts by feature.

**What do you dislike about CloudBees?**

Do not dislike anything so far.  Admittedly, need more experience.

**What problems is CloudBees solving and how is that benefiting you?**

Feature releases and rollbacks are not convenient and/or easy to manage.

  ### 20. Good support, could improve focus on popular plugins issues

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arindom S. | Staff Cloud Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2019

**What do you like best about CloudBees?**

I like the way support personnel reach out to the user and partner to simulate the issue before providing a resolution or recommendation.

**What do you dislike about CloudBees?**

Issues with Plugins are not supported. Instead CloudBees product were pitched.

**What problems is CloudBees solving and how is that benefiting you?**

Jenkins Auth and Core issues

  ### 21. It's okay

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about CloudBees?**

The price - you are much more reasonable than some competitiors.

**What do you dislike about CloudBees?**

Lack of analytics. You can't compete with optimizely or even Launch Darkly.

**What problems is CloudBees solving and how is that benefiting you?**

Feature flagging in development - we have a need to deploy rolling updates of a component across multiple products, and feature flagging allows us to rollw out in stages, and deploy the functionality acrtoss all products at the same time.

  ### 22. good and smooth customer support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brian yu z. | Data Engineer, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about CloudBees?**

This ticket system for cloudbee is the feature I likes best. 

**What do you dislike about CloudBees?**

sometimes the repsonse time is a little slow. When you ask customized questions, sometimes they unwilling to answer.

**What problems is CloudBees solving and how is that benefiting you?**

cron time customization.

  ### 23. End to end software delivery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2019

**What do you like best about CloudBees?**

Compare to Jenkins it is more manageable and works better for the large scale operations teams. It has more security features and better flexibility. Also, it offers a better pricing model.

**What do you dislike about CloudBees?**

Less variety of plugins especially when you need to deal with the enterprise systems.

**Recommendations to others considering CloudBees:**

For enterprise-scale working with professional services at least in infrastructure, setup will help to avoid issues later on and works perfectly if you have everything influx.

**What problems is CloudBees solving and how is that benefiting you?**

It would be a great option if you need to resolve elasticity and escaling issues while contributing to application orchestrations. Well integrated and manageable with Kubernetes.

  ### 24. Cloud Experience for Enterprise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CloudBees?**

The way Cloudbees can be setup for an enterprise organization.

**What do you dislike about CloudBees?**

Installation and its infrastructure requirement

**What problems is CloudBees solving and how is that benefiting you?**

Governance

  ### 25. Microservice deployment pipeline

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2019

**What do you like best about CloudBees?**

CloudBees Flow provides feature rich software and platform for an automated software deployment

**What do you dislike about CloudBees?**

I would like to see more documentation on how to write DSL. There are tutorials to use CloudBees UI to create pipeline but for the professional work, we need to write the deployment scripts as code and store them in repo. The information on the DSL part seems lacking.

**What problems is CloudBees solving and how is that benefiting you?**

My company is moving into fully automated software deployments using CloudBees. Currently a lot of teams still practices manual deployment or partially automated scripts for a specific environment such as DEV, STG or PROD. CloudBees Flow provides solution for a single pipeline from DEV, to STG, to PROD.

  ### 26. Great Service, easy to set up, responsive support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2019

**What do you like best about CloudBees?**

Support is super responsive, I filed a bug and it was resolved around a week later. Also provided helpful answers to my questions.

**What do you dislike about CloudBees?**

Documentation is sometimes out of date. 

**Recommendations to others considering CloudBees:**

Easy way to do remote configuration that can be managed by non-technical users once set up!

**What problems is CloudBees solving and how is that benefiting you?**

Setting defaults are not as flexible as I'd like.

  ### 27. Cloudbees support has been amazing helping us move forward in our CI CD Journey

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2019

**What do you like best about CloudBees?**

The quick responses that we get from support and their willingness to work through some of the challenges that we have internally within our organization has been amazing.  They are even able to help us implement some of our crazy ideas are we move forward in our journey to real CI CD self service

**What do you dislike about CloudBees?**

Really looking for faster support for more seamless repository options.  currently we are utilizing gitlab and need builds to be spun up on the fly.  We know that the functionality is on the horizon, but want to make sure that support for the solution like gitlabs being integrated into SDM (didnt see it on the early roadmap for SDM)

**What problems is CloudBees solving and how is that benefiting you?**

really having a self service model at our company.  They are helping us realize our goal of allowing development teams the ability to spin up their own jenkins builds without coming to our team so that we can work on automating more pipelines

**Official Response from Parker Ennis:**

> Thanks for the review. It looks like you were at DW|JW this year. I hope you enjoyed it :). I'd love to connect with you about the dislike portion and see how we can help! I'm Parker Ennis, product marketing manager for support. Feel free to send me an email at rennis@cloudbees.com. I look forward to it!

  ### 28. Rollout Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2019

**What do you like best about CloudBees?**

Program is easy to use and has metrics to accurately display how our features are being released. 

**What do you dislike about CloudBees?**

Unclear what users have access to different features when using the Split function. Not sure if this is intentional or I'm not seeing it but it would be helpful to see what users have a feature during the experiment. 

**What problems is CloudBees solving and how is that benefiting you?**

Having the ability to properly beta test different features. We have

  ### 29. Great for Feature Flags managements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about CloudBees?**

1. Maintaining feature flags for site configuration
2. AB testing
3. Manage all environments in one place

**What do you dislike about CloudBees?**

1. Documentation needs to be improved
2.API try out some of the things are not worked.
3. sometimes updates take time.

**Recommendations to others considering CloudBees:**

Definitely recommended

**What problems is CloudBees solving and how is that benefiting you?**

1. One point solution for all environments.
2.Target groups

  ### 30. Interesting solution on Kubernetes platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2019

**What do you like best about CloudBees?**

We like Kubernetes approach with easy scale of the nodes on a cloud.
It is good to have central place for managing masters (having master of masters).

**What do you dislike about CloudBees?**

We are currently testing the solution, so at this moment I don't have a full list of the downsides/benefits. 

**Recommendations to others considering CloudBees:**

If you have multiple teams with many masters, this can be solution for you. It can save you time on managing masters and having centralized solution.

**What problems is CloudBees solving and how is that benefiting you?**

We are currently testing the solution, so at this moment I don't have a full list of the downsides/benefits. The main problem which we want to solve is to have centralized solution for managing masters for different teams.

  ### 31. Using Cloudbees Jenkins Distribution in a small instance for development purposes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Railroad Manufacture | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2019

**What do you like best about CloudBees?**

Knowing that it is stable, backed by Cloudbees, and can upgrade to a supported instance more easily (which I've recommended we do). I also like the Jenkins advisor, assurance program, and beekeeper upgrade assistant.

**What do you dislike about CloudBees?**

For our small instance, we went with a docker image of cloudbees. Upgrades aren't complicated, but would be nice to do them directly from the GUI all the time. When I did perform an upgrade, I ended up losing some data (some build history).

**What problems is CloudBees solving and how is that benefiting you?**

build automation and continuous integration helps increase productivity and find issues early

  ### 32. Flow has transformed the speed and quality of our deployments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Tobacco | Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2019

**What do you like best about CloudBees?**

Flow comes with a great Graphical Interface, I particularly like the Pipeline view. There are many standard deployment options and plug-ins making custom scripts a thing of the past. The support team are extremely helpful. 

**What do you dislike about CloudBees?**

Navigating around Flow was not intuitive at first, but once experienced, it became easy.

**Recommendations to others considering CloudBees:**

Related above - Flow is relatively simple to set up and get productive, other products with less features will require more investment in set up and maintenance.

**What problems is CloudBees solving and how is that benefiting you?**

Quick automatic deployments, benefits are speed, quality, and the exclusion of manual intervention.

  ### 33. Very good tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about CloudBees?**

It has covered all our deployment automation needs, and we haven't used all its capabilities yet!

**What do you dislike about CloudBees?**

Maybe, not being able to have an easy count of the used agents that we have in our license.

**What problems is CloudBees solving and how is that benefiting you?**

Deployment automation in all our environments, including production, for our the layers in our architecture.
Task automation for the Operations teams.

  ### 34. Site Reliability Engineer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shivika J. | Site Reliability Engineer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2019

**What do you like best about CloudBees?**

Cloudbees support and documentation is extensive. I specifically loved their workshops during the conference. The free tutorial that they provide is also very helpful to get onboarded.

**What do you dislike about CloudBees?**

Their docs is not super extensive and at times have some flaws, which makes it difficult to understand. Nonetheless, I like it overall. 

**Recommendations to others considering CloudBees:**

I would definitely recommend to use it, or at least worth giving a try for the fact that it is easy to setup.

**What problems is CloudBees solving and how is that benefiting you?**

We have recently migrated to Kubernetes and so are interested in using Cloudbees Core. Till now, the experience has been great and I love how the company supports its customers.

  ### 35. A simple and good solution for managing feature flags

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2019

**What do you like best about CloudBees?**

Simple to use and deploy. Good for feature flags and A/B testing. Experiments are super easy to setup using the web interface.

**What do you dislike about CloudBees?**

The Python client is a bit slow: can't use flags in critical code paths.

**What problems is CloudBees solving and how is that benefiting you?**

Managing feature flags and running some A/B tests. Makes it much easier to enable changes across all our clients.

  ### 36. Great Pipeline Tool with lots of plugin support

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2019

**What do you like best about CloudBees?**

I love that for my CI/CD pipelines, I have the ability to integrate with all of my favorite systems.  Updates with CORE are easier to handle, and coordinate compatibility with supported plugins.  The dashboards around around job runs are easy to read and highlight the historical success for your jobs.

**What do you dislike about CloudBees?**

Licensing is a little confusing, but once you get past that it is easy to maintain.  I don't like the complexity of setting up jobs.  Other products have full GUI interfaces, which make it easy to use for end users without needing to learn Groovy code.

**Recommendations to others considering CloudBees:**

Determine what your needs are and make sure that whatever product you choose checks all the boxes.  With Jenkins Core, it is likely that you will find a plugin that will check most of them.

**What problems is CloudBees solving and how is that benefiting you?**

Fully automating software builds and related test procedures.  Deployed code to Puppet Enterprise with GIT.  Used build machines to build and test applications.  Integrated with vRealize Automation as well to spin up environments on demand for testing purposes.

  ### 37. Dev Ops lead leveraging Jenkins for CI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2019

**What do you like best about CloudBees?**

Whenever there is an issue, we can get the support asap. When we migrated from AEDC Jenkins to OnPrem Jenkins couple of years back, we had to migrate all the jobs, Jenkins support worked wirh us closely.

**What do you dislike about CloudBees?**

Recreating the actual issue by the cloudbees engineer because Amex has a complex setup and thousands of builds. It is not easy to recreate the issue easily from any environment so we had to provide the logs, meet through webex to explain the actual issue. 

**Recommendations to others considering CloudBees:**

Pipeline in Jenkins is preferable than other pipelines.

**What problems is CloudBees solving and how is that benefiting you?**

As an enterprise team, it is important to maintain the system up and resolve the issues.
We have many templates created for each functionality, we are moving towards Jenkins pipeline to make the workflow easy anbd customizable for the end users.

**Official Response from Parker Ennis:**

> Appreciate your response!

  ### 38. Agile/DevOps Coach

**Rating:** 2.5/5.0 stars

**Reviewed by:** Heath D. | Jenkins Ambassador, Defense & Space, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2019

**What do you like best about CloudBees?**

I've been using CloudBees Jenkins for over 5 years with the support and access to cloudbees university.  I find the support plugin very helpful as we can create a support ticket within Jenkins and wrap our scripts for faster resolution.  The SLA is within 2-hours but typically we see a response within minutes to help us with any critical down time.

**What do you dislike about CloudBees?**

Would like the ability to escalate the issue if needed without including a sales rep to try and sell more cloudbees products

**What problems is CloudBees solving and how is that benefiting you?**

Recommended plugins, updating plugins, troubleshooting automation and groovy script help

**Official Response from Parker Ennis:**

> Thank you for the feedback, Heath. We strive to provide the best support possible with each interaction - I'm sorry to hear about the escalation piece. Please do reach out to me at rennis@cloudbees.com so I can follow up with you about your experience and find out how we can improve.

  ### 39. Intel's experience with Cloudbees Jenkins core 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2019

**What do you like best about CloudBees?**

We have been using Cloudees Jenkins onprem for about 1.5 years.  The Cloudbees team has been fantastic to work with both from a management/account standpoint and from the support standpoint.  They have been very responsive and a great partners. 

**What do you dislike about CloudBees?**

The plugin ecosystem is good, but I'm concerned about how best to manage this at scale in a large organization.  

**What problems is CloudBees solving and how is that benefiting you?**

We already have numerous Jenkins solutions maintained around the company.  Teams are looking for a central management solution and support so they can focus on delivery and the IT org can focus on management. 

  ### 40. Great platform for feature management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2019

**What do you like best about CloudBees?**

Ease of use, good analytics model which allows great insights to support business calls 

**What do you dislike about CloudBees?**

It is missing an on-prem solution thus it prevents some companies 

**What problems is CloudBees solving and how is that benefiting you?**

Instead of working with ugly and non-managable json files, working with the ROX SDK is really great. 

  ### 41. Good support for our Jenkins Cluster

**Rating:** 3.5/5.0 stars

**Reviewed by:** Timothy F. | Pipeline Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2019

**What do you like best about CloudBees?**

I like that we can reach out to CloudBees support at any time when we run into an issue or have questions.  If needed we're also able to get on a call for our urgent issues.

**What do you dislike about CloudBees?**

Support doesn't always have the answers that we hope they will.

**What problems is CloudBees solving and how is that benefiting you?**

We have an older Jenkins Enterprise cluster so we often run into issues with upgrades, plugin support, etc.  We look to support to help us through some of the complex issues we face.

**Official Response from Parker Ennis:**

> Thanks for taking time to provide a review, Timothy. My name is Parker Ennis and I'm the product marketing manager for support. I would love to get in contact with you about your experience and follow up. You can reach me at rennis@cloudbees.com. Much appreciated!

  ### 42. Works As Advertised

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam S. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2019

**What do you like best about CloudBees?**

Target Groups allowing us to release to a Beta set of users.

**What do you dislike about CloudBees?**

Pricing is steep for how simple of a product it is

**What problems is CloudBees solving and how is that benefiting you?**

Rollout has allowed us separate deploying code from releasing features

  ### 43. I.T

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2020

**What do you like best about CloudBees?**

work for different platform, configure in the OC and Master level

**What do you dislike about CloudBees?**

agent have issue to communicate to master

**What problems is CloudBees solving and how is that benefiting you?**

HA and JAVA issue

  ### 44. The price is very competitive, but complex cases may need a bit more

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2019

**What do you like best about CloudBees?**

The price was very competitive. It worked well for simple cases.

**What do you dislike about CloudBees?**

the UI was not as polished as some of the competition. 
the SDK interface felt awkward to use and could have been easier.
the REST API and SDK feature set didn't allow for enough customization for more complex use cases

**Recommendations to others considering CloudBees:**

I only did a trial so nothing really. 

**What problems is CloudBees solving and how is that benefiting you?**

a generic toggling solution for different types of apps. 

  ### 45. Good Tool for Automated CD

**Rating:** 2.5/5.0 stars

**Reviewed by:** Karthigeyan D. | Software Engineering Manager - DevOps, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2019

**What do you like best about CloudBees?**

I like feature flag management solution as a best

**What do you dislike about CloudBees?**

Need more info on the rollback process and how it would feature flags

**What problems is CloudBees solving and how is that benefiting you?**

Not applicable for our software release process

  ### 46. Cloudbee Core is a great tool  for CI, Build automation and Configuration management 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about CloudBees?**

Manage number of masters from JOC
Rich set of Plugins
Good support from Cloudbee support team and well documented knowledge base 
Can support number of build systems and programming platform
Scale to many teams
Pipeline support 



**What do you dislike about CloudBees?**

1) Some of the plugin upgrade/downgrade impact the jobs which results in build job failure 
2) Role based access control can still be improved
3) Some of the Plugin can be moved to tier 1 
4) Does not have a easy way to monitor the performance of Jenkins
5)Disk full issues.
6)Buggy Jenkins Global config UI.
7)No central place to manage agent configurations (AMI).
8)AWS Subnet full issues.
9)No metrics to predict current load patterns
10) Android build support can be improved 
11) Triage of feature request on plugin  taking more time 

**Recommendations to others considering CloudBees:**

A great CI, Build Automation product. Nice feature around for continuously building the snapshot of code base and promote to upper environments

**What problems is CloudBees solving and how is that benefiting you?**

Product Build Automation
Continuous Integration 
Product Scheduled builds and deployments 
Continuous deployment using pipeline
Testing Automation jobs
Run Performance and Load test on tools.
Region specific agents(windows, Linux) for building the job.
Run API Tests
Build status update to version control
Great Pipeline view - help find out what is happening at each step / phase


  ### 47. great ci/cd support and pipeline

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2019

**What do you like best about CloudBees?**

cloudbees core devlier great set of tools. it helps me deploy and build faster our stack.

**What do you dislike about CloudBees?**

it took me time to get used to the ui but once i got it, it went way faster

**What problems is CloudBees solving and how is that benefiting you?**

all of our teams need access to jenkins and deployment, it helps with the access and keep up with who did what.

  ### 48. Fast and persistent.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about CloudBees?**

I get a response right away my SLA is 4 hours I normally get a response within 30 minutes.  When we have a problem with solving the issue these folk do not give up... they keep working on the problem until I am satisfied.

Most of the folks I worked with supporting CloudBees have been extremely knowledgable,  the others have been very knowledgeable.   CloudBees and Jenkins is a vast ecosystem and I am impressed with the depth and breadth of their knowledge.

**What do you dislike about CloudBees?**

I wish I could get a slack channel to ask for support.

**What problems is CloudBees solving and how is that benefiting you?**

Installation, Configuration and integration.   I have been able to set up the system in a kubernetes infrastructure and integrate it with the key parts of our business.

**Official Response from Parker Ennis:**

> Thank you for the feedback!

  ### 49. Greet Tool for Release Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2019

**What do you like best about CloudBees?**

We try the community Edition for Release Orchestration for a Proof of Comcept at a customer site.
The interface is very easy to use.and the solution is powerful.

**What do you dislike about CloudBees?**

I dislike the fact that the community edition is not usable in a production environment, even if it is very small.

**What problems is CloudBees solving and how is that benefiting you?**

An approval workflow of release automation of websphere deployment.

  ### 50. A great step towards enabling more agile DevOps practices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2019

**What do you like best about CloudBees?**

Runs in Docker/Kubernetes which allows for empheral build agents and the ability to specify more with code
Greater flexibility
More autonomy for dev teams (more control of how they organize and secure masters and teams)

**What do you dislike about CloudBees?**

Would like to see more analytic capabilities build into the tool. I realize DevOptics has a lot of the analytic capabilities but having more in Core itself would go a long way

**Recommendations to others considering CloudBees:**

Ensure you have a solid Kubernetes engine to run Core in

**What problems is CloudBees solving and how is that benefiting you?**

Helping facilitate adoption of Value Streams across different teams and organizations
Ability to provision build infrastructure on demand


## CloudBees Discussions
  - [What is Jenkins CloudBees?](https://www.g2.com/discussions/what-is-jenkins-cloudbees) - 1 comment, 1 upvote
  - [asdfasdf](https://www.g2.com/discussions/51818-asdfasdf) - 1 comment, 1 upvote
  - [safd](https://www.g2.com/discussions/51668-safd) - 1 comment, 1 upvote
  - [What is the best way to store passwords/credentials in a pipeline using Vault?](https://www.g2.com/discussions/35360-what-is-the-best-way-to-store-passwords-credentials-in-a-pipeline-using-vault) - 2 comments, 1 upvote
  - [What is your long term experience with maintaining the solution?](https://www.g2.com/discussions/33738-what-is-your-long-term-experience-with-maintaining-the-solution) - 2 comments, 1 upvote

- [View CloudBees pricing details and edition comparison](https://www.g2.com/products/cloudbees/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-07-14+05%3A34%3A48+-0500&secure%5Bsession_id%5D=7742b6a9-8fad-4f53-b2ca-71329e615351&secure%5Btoken%5D=39380252efe19ae3b4bfc78c370a6620ed7bc895b0180505f7645d47b54f3703&format=llm_user)
## CloudBees Integrations
  - [SonarQube](https://www.g2.com/products/sonarqube/reviews)

## CloudBees Features
**Administration**
- Configuration Management
- Access Control
- Dashboards

**Functionality**
- Deployment-Ready Staging
- Integration
- Extensible

**Risk Analysis**
- Risk Scoring
- Reporting
- Risk-Prioritization

**Management**
- Flag Management
- Rollout & Rollback Control
- Monitoring

**Management**
- Configuration Management
- Access Control
- Orchestration

**Functionality**
- Integrations
- Extensibility
- Test Customization

**Functionality**
- Deployment Automation
- Process Analytics
- Plugins
- APIs / Integrations
- Feature Flags

**Management**
- Processes and Workflow
- Reporting
- Automation

**Value Analysis**
- Metric Relevance
- Insight
- Impact Predictions
- Report Generation

**Vulnerability Assesment**
- Vulnerability Scanning
- Vulnerability Intelligence
- Contextual Data
- Dashboards

**Functionality**
- Multi-Environment Control
- Feature Testing
- Low-Code Interface

**Functionality**
- Automation
- Integrations
- Extensibility

**Management**
- Automation
- Processes and Workflow
- Reporting

**Processes**
- Pipelines
- Orchestration
- Workflow Visualization

**Value Management**
- Planning Tools
- Communication Tools
- Control

**Automation**
- Automated Remediation
- Workflow Automation
- Security Testing
- Test Automation

**Processes**
- Pipeline Control
- Workflow Visualization
- Continuous Deployment

**Agentic AI - Continuous Integration**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Continuous Delivery**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

## Top CloudBees Alternatives
  - [GitLab](https://www.g2.com/products/gitlab/reviews) - 4.5/5.0 (881 reviews)
  - [Jenkins](https://www.g2.com/products/jenkins/reviews) - 4.4/5.0 (556 reviews)
  - [CircleCI](https://www.g2.com/products/circleci/reviews) - 4.4/5.0 (499 reviews)

