--- title: Cloudbeds Reviews meta\_title: 'Cloudbeds Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 40 reviews by the users' company size, role or industry to find out how Cloudbeds works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 40 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Cloudbeds Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Cloudbeds but has limited features. Are you part of the Cloudbeds team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale. Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024). For more information, visit www.cloudbeds.com. * * * Seller [Cloudbeds](https://www.g2.com/sellers/cloudbeds) Discussions [Cloudbeds Community](https://www.g2.com/products/cloudbeds/discuss) Languages Supported English, Portuguese, Spanish Solution Type All-in-One Overview by Justyna Wacholc Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 15 months [ View More Pricing Information ](https://www.g2.com/products/cloudbeds/pricing) ## Top-Rated Alternatives [ ![Hostaway](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostaway") Hostaway 4.8/5(415) ](https://www.g2.com/products/hostaway/reviews) [ ![Oracle Hospitality OPERA Property Management System](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oracle Hospitality OPERA Property Management System") Oracle Hospitality OPERA Property Management System 4.2/5(65) ](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) [ ![Cvent Event Marketing & Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ View All Alternatives ](https://www.g2.com/products/cloudbeds/competitors/alternatives) ## User Insights Average based on 40 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Cloudbeds Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Whistle ](https://www.g2.com/products/whistle/reviews) Show More ![Kalimera B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalimera B.") KB Kalimera B. Director Small-Business (50 or fewer emp.) 5/7/2026 "Cloudbeds Makes Multi-Property Management Feel Effortless" 5/5 What do you like best about Cloudbeds? Managing 4 properties across multiple countries could be a logistical nightmare. Cloudbeds makes it feel manageable. One login, consistent reporting, and the channel manager keeping everything in sync across OTAs - it just works. What I appreciate most is not having to stitch together five different tools. Everything we need is there: reservations, rates, distribution, guest communication, reporting. For a lean team running multiple properties, that’s everything. It’s become the operational backbone of our portfolio and I can’t imagine running without it.​​​​​​​​​​​​​​​​ Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? Honestly, the depth of the platform means there’s always something new to discover which is great, but it also means you occasionally find a feature you wish you’d known about months before. Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? Distribution and rate management used to eat time we didn’t have. Keeping rates consistent across channels, avoiding overbookings, reacting to demand across properties in different markets. Cloudbeds handles all of that without us having to think about it. But the biggest surprise has been guest experience. Even for OTA bookings where you’d normally know almost nothing about the guest before arrival the pre-check-in flow captures real data. By the time a guest walks in, we already know who they are. That changes the whole interaction, and for a boutique property, that personal touch is everything.​​​​​​​​​​​​​​​​ Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chase T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chase T.") CT Chase T. General Manager Wholesale Small-Business (50 or fewer emp.) 3/23/2026 "Smooth, Seamless Switching Between Properties" 5/5 What do you like best about Cloudbeds? Smooth system that allows me to bounce back and forth between different properties. The daily revenue report allows me to see how we are pacing compared to last year as far as bookings go. Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? Clarity on finding different reports. I usually have to ask the help desk for help. No AI for pricing help. Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? Top-notch property management system that allows me to manage bookings and analytics for my two properties. I am the GM for both hotels, Scandia Inn and Nordic Inn. We were using Cloudbeds at Scandia first, and I pushed to have the PM system at Nordic as well. I can switch back and forth between systems at ease and find it to be meeting our needs. This tool is easy enough to use by our staff for check ins and check outs, and is complex enough to allow me and the owner of the properties to have a lot of different data points to help us make high-level decisions. Review collected by and hosted on G2.com. Show More 4/7/2026 Current UserValidated ReviewerSource: Organic ![Diana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diana M.") DM Diana M. Customer Service-Medical interpreter Small-Business (50 or fewer emp.) 10/22/2025 "Cloubeds Review" 5/5 What do you like best about Cloudbeds? The design, it’s intuitive and its use as channel manager Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? It’s limited report system, you need a platform to request certain information and some of the reports are not available. Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? The unification of several other platforms Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brian F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian F.") BF Brian F. Practitioner Small-Business (50 or fewer emp.) 7/18/2024 "handles channels really well" 4.5/5 What do you like best about Cloudbeds? Calendar and channel management is really good, Can manage everything in one place. Also a great database of guests and guest history. Easy to use & I use it every day Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? The font is very small and you can't increase it. Too many complicated reports, need a few simple ones. Not able to merge Guests eg Guest books through booking.com then next time Books direct say through Cloudbeds Booking Engine on my website, Cloudbeds treats them as separate guests and there is no way to merge (without paying more ?) Booking Engine could be clearer to show vacancies or limitation such as min 2 night booking Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? Channel scheduling, reservation details, guest management Review collected by and hosted on G2.com. Show More Response from Anisha Kalsi of Cloudbeds [Editedit](https://www.g2.com/survey_responses/cloudbeds-review-9901708/official_response/edit) Hi Brian F., Thank you for taking the time to share your feedback about Cloudbeds calendar and channel management features. We appreciate it! Current UserValidated ReviewerIncentivizedSource: Seller invite ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Hotel Consultant and BnB Consultant Small-Business (50 or fewer emp.) 4/15/2024 "Solid PMS for Small Properties" 4.5/5 What do you like best about Cloudbeds? Cloudbeds has a great modern feel and is very easy to use. Going through their extensive library of courses helped me get a jump start in learning to use Cloudbeds. I was able to navigate the system, make reservations, and create reports after only a few hours of learning. It's a great option for smaller properties or a management business handling vacation rentals that only requires a few rates to be setup, packages, and minimal room types. It connects to a lot of OTAs (Booking.com, Expedia, Airbnb, etc) quickly and easily. Also take a look at the Cloudbeds Amplify program to boost bookings. The web booking engine is also fantastic (I haven't used the website builder but it looks great on the backend). Overall, I would highly recommend Cloudbeds to anyone with under 50 rooms/properties and starting out with their hospitality business. It could be used for larger properties, but as the properties grow, you're looking for some other features that Cloudbeds doesn't currently have. Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? There are minimal downsides to Cloudbeds. The main problem I have come across is trying to manage multiple rates. Cloudbeds is structured to have a main/standard rate, and then other rates are generally built off of it (+/- $ or %). That's fine for special rates to be given to AAA members which generally get 10% off, but not ideal when you're wanting to negotiate rates with different corporate clients or groups. The other feature that is lacking is a maintenance area to record problems and track repairs. Cloudbeds does interface with other software that can handle it, but I would prefer one system myself. The final few things are rather minimal. The reporting system does have basic reports, but doesn't offer a lot of information I am interested in (like how many reservations were made the day before). There isn't a good way to handle corporate billing accounts which tend to be important for larger companies. There is a work around to it, but not a great solution. The final thing is I tend to get annoyed with all the extra add-ons that can be purchased separately. I would prefer a price for a basic one and a premium price that includes everything available, rather than trying to decide what you do or don't need. Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? The hotel needed to implement a PMS that worked well with the hotel, with the option to include separate vacation rental units at a different location as well as long-term stays in the off season. Cloudbeds resolved that issue because it is quite flexible depending on our needs and easy to integrate into our operation. Review collected by and hosted on G2.com. Show More Response from Anisha Kalsi of Cloudbeds [Editedit](https://www.g2.com/survey_responses/cloudbeds-review-9540605/official_response/edit) Hi James M, Thank you for taking the time to share your feedback about the ease of use, reservations, OTAs, amplify and more. We appreciate it! Regarding the multiple rates, maintenance and more, our Support team would love to discuss this. Please email support@cloudbeds.com and reference this review. Someone from our leadership team would be happy to speak with you. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sherline C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherline C.") SC Sherline C. Head of Operations Small-Business (50 or fewer emp.) 7/19/2024 "I am very willing to recommend. Using Cloudbeds can effectively improve work efficiency." 4.5/5 What do you like best about Cloudbeds? The OTA integration interface, which is clear and stable us the best. And calendar's interface allows for precise management of room availability and timely price adjustments. Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? The emails sent to guests from the Cloudbeds system often experience delays, causing customers to not receive the emails in a timely manner. Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? Effectively systematize and integrate OTA orders, making on-site work more efficient, reducing repetitive operations, and ensuring that order requirements are consistently communicated. Review collected by and hosted on G2.com. Show More Response from Anisha Kalsi of Cloudbeds [Editedit](https://www.g2.com/survey_responses/cloudbeds-review-9905274/official_response/edit) Hi Sherline C., Thank you for taking the time to share your feedback about Cloudbeds OTA integrations and calendar interface. We appreciate it! Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 2/27/2024 "Intuitive and Easy to Learn" 4.5/5 What do you like best about Cloudbeds? It strikes a good balance between being aesthetically pleasing while still keeping the display/menus straightforward and easy to navigate. It's probably one of the easiest systems to learn without requiring above-average computer knowledge and the increasing number of integrations it offers make it far more valuable than outdated systems that require the creation of a whole new system to somewhat integrate with related software. Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? There are some features it does not offer that are fairly standard in the industry. These lack of features then require a "workaround". It's so simple to use that it can occasionally be "dangerously easy" to accidentally do something that is not nearly as simple to undo. Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? It automatically posts charges so there is no night audit to manually run. The Channel Manager requires little to no effort once it's been mapped correctly and, unlike many other systems, there is no commission on reservations made through the booking engine. We can run a variety of reports and apply the desired filters to determine the information that we need to calculate taxes, fix errors, etc. Review collected by and hosted on G2.com. Show More Response from Anisha Kalsi of Cloudbeds [Editedit](https://www.g2.com/survey_responses/cloudbeds-review-9351038/official_response/edit) Hi, Thank you for taking the time to share your feedback about Cloudbeds integrations, ease of use and our software. We appreciate it! 4/15/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lea W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lea W.") LW Lea W. Director of Sales and Marketing Mid-Market (51-1000 emp.) 8/16/2024 "The system is very user friendly, easy to understand" 5/5 What do you like best about Cloudbeds? It is like an all in platform no need for several tabs to manage different sites and the people are all very helpful and considerate Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? its not connected to some b2b and ota yet Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? anything and everything with sales and revenue, Ease of access anywhere Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Rob S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob S.") RS Rob S. Director Small-Business (50 or fewer emp.) 7/17/2024 "Great functionality for boutique hotel" 5/5 What do you like best about Cloudbeds? Great integration with aggregators like booking.com.and expedia. Very knowledgable team that made onboarding simple and easy. Great help desk that provided clear understanding of issues and provided easy to execute solutions and instructions. Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? Nothing to dislike. A suggestion is that it would be great if it had bulk upload functionality for distribution or content across booking portals, like CRMs in the real estate industry. Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? We are a small 10-room boutique hotel. Cloudbeds provides a central paltform for managing bookings and improving customer experience. Review collected by and hosted on G2.com. Show More Response from Anisha Kalsi of Cloudbeds [Editedit](https://www.g2.com/survey_responses/cloudbeds-review-9901618/official_response/edit) Hi Rob S, Thank you for taking the time to share your feedback about Cloudbeds integration, and knowledgable onboarding team members. We appreciate it! Validated ReviewerIncentivizedSource: Seller invite AL Archie L. Part Owner Small-Business (50 or fewer emp.) 7/18/2024 "Experience of Dianao" 5/5 What do you like best about Cloudbeds? We subscribe to PMS, it helps a lot to our reservation department to manage our bookings. Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? Please improve the Registration Card or Registration paper, so we can upload our own Registration. Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? Everything is fine as of now. Review collected by and hosted on G2.com. Show More Response from Anisha Kalsi of Cloudbeds [Editedit](https://www.g2.com/survey_responses/cloudbeds-review-9905070/official_response/edit) Hi Archie L., Thank you for taking the time to share your feedback about Cloudbeds PMS. We appreciate it! Current UserValidated ReviewerSource: Seller invite ## Questions about Cloudbeds? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Cloudbeds ](https://www.g2.com/products/cloudbeds/discussions/new) GU Guest User • Last activity almost 4 years ago What are the functions of PMS? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-functions-of-pms) GU Guest User • Last activity almost 4 years ago What is Cloudbeds system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-cloudbeds-system) [ View all Discussions ](https://www.g2.com/products/cloudbeds/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 15 months ### Average Discount 17% [ View More Pricing Information ](https://www.g2.com/products/cloudbeds/pricing) Cloudbeds Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_38f94ec56e34c198e7095a17abce3349/oracle-hospitality-opera-property-management-system.png "Product Avatar Image") Oracle Hospitality OPERA... 4.2/5(65) [ Compare Now ](https://www.g2.com/compare/cloudbeds-vs-oracle-hospitality-opera-property-management-system) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f67e3a07eab59c0c6e91838b97392c4b/hostaway.jpg "Product Avatar Image") Hostaway 4.8/5(415) [ Compare Now ](https://www.g2.com/compare/cloudbeds-vs-hostaway) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a9b562eef3ae5290b1bf2dd646e1a184/hotello.jpg "Product Avatar Image") Hotello - PMS 4.2/5(17) [ Compare Now ](https://www.g2.com/compare/cloudbeds-vs-hotello) ##### ##### Cloudbeds Features Administration Integrations Inventory Management Automation Booking Management Booking Aggregation Booking Engine Rate Setting Marketing Marketing Tools Online Reputation Management Property Management Room Inventory Revenue Management [ View More Features ](https://www.g2.com/products/cloudbeds/features) ##### Categories on G2 [Hotel Reservations](https://www.g2.com/categories/hotel-reservations)[Channel Management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)[Hotel Management](https://www.g2.com/categories/hotel-management) [Hotel Reservations](https://www.g2.com/categories/hotel-reservations)[Channel Management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)[Hotel Management](https://www.g2.com/categories/hotel-management)[Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Leading marketing analytics software solutions](https://www.g2.com/discussions/leading-marketing-analytics-software-solutions)[Employee communications platforms](https://www.g2.com/discussions/employee-communications-platforms-need-help-choosing-a-solution-advice-needed)[Best software for combining budgeting with performance tracking](https://www.g2.com/discussions/best-software-for-combining-budgeting-with-performance-tracking) [Which enterprise performance management consultants have strong data visualisation expertise and modern analytics capabilities for FP&A transformation?](https://www.g2.com/discussions/which-enterprise-performance-management-consultants-have-strong-data-visualisation-expertise-and-modern-analytics-capabilities-for-fp-a-transformation%20)[Which antivirus is best for a Windows laptop that needs solid real-time protection without slowing the machine down to a crawl?](https://www.g2.com/discussions/which-antivirus-is-best-for-a-windows-laptop-that-needs-solid-real-time-protection-without-slowing-the-machine-down-to-a-crawl)[Which media monitoring software is easiest to use](https://www.g2.com/discussions/which-media-monitoring-software-is-easiest-to-use) [Show MoreShow Less](javascript:void(0);)