--- title: Cloudbeds Reviews meta\_title: 'Cloudbeds Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 40 reviews by the users' company size, role or industry to find out how Cloudbeds works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 40 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Cloudbeds Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Cloudbeds but has limited features. Are you part of the Cloudbeds team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale. Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024). For more information, visit www.cloudbeds.com. * * * Seller [Cloudbeds](https://www.g2.com/sellers/cloudbeds) Discussions [Cloudbeds Community](https://www.g2.com/products/cloudbeds/discuss) Languages Supported English, Portuguese, Spanish Solution Type All-in-One Overview by Justyna Wacholc Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 15 months [ View More Pricing Information ](https://www.g2.com/products/cloudbeds/pricing) ## Top-Rated Alternatives [ ![Hostaway](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostaway") Hostaway 4.8/5(415) ](https://www.g2.com/products/hostaway/reviews) [ ![Oracle Hospitality OPERA Property Management System](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oracle Hospitality OPERA Property Management System") Oracle Hospitality OPERA Property Management System 4.2/5(65) ](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) [ ![Cvent Event Marketing & Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ View All Alternatives ](https://www.g2.com/products/cloudbeds/competitors/alternatives) ## User Insights Average based on 40 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Cloudbeds Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Whistle ](https://www.g2.com/products/whistle/reviews) Show More ![Roger A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roger A.") RA Roger A. Chief Executive Officer Small-Business (50 or fewer emp.) 3/21/2023 "Cloudbeds is not Ready for Prime Time" 0/5 What do you like best about Cloudbeds? Their interfaces and reporting looked good on the surface, but when you got into detail, they were lacking. Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? I should have known there were problems at Cloudbeds as their contract had language saying that its users could not publish reviews. After some negotiations, I had them remove the language. Their contract does not comply with California privacy laws. They told us that their system integrated easily with QuickBooks; they did not say you have to use a third-party API translator and pay $49 per month for it and that that translator probably does not comply with privacy laws. They also said integration with QuickBooks is easy; they did not say it only works with QuickBooks online and not QuickBooks desktop. They also did not explain that you need a programmer to make it work, as the mapping is difficult and complicated. They said they would handle the data export from our old PMS to Cloudbeds; they did not tell us that if you have a server-based system and not a cloud-based system, you have to do the data export. They told us that the transition to Expedia from our existing system to their system happens almost immediately. On the transition day, they say three days…3 days with no bookings. That is thousands in lost revenue. The transition process from our old system to CloudBeds was done with their limited help, and communicating with their customer support was awful and almost exclusively via e-mail. They have you watch videos and do some light follow-up, but it is hardly a cohesive transition program. Their reporting looks good on the surface, but it is weak when you get into the detail. Their report builder lacks needed functions and operators, and they do not expose enough data fields to make it worthwhile. There is more, but suffice it to say the entire experience was awful, and we canceled. I have used two other Property management systems, and they were both superior in support, training and service, and their sales team shot straight. Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? It did not solve the problems we wanted: simple integration with Quickbooks. Reporting was basic, and custom reporting capabilities were weak. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic GG Guillermo G. Hotel Manager Small-Business (50 or fewer emp.) 8/17/2022 "Technical support takes more than 50 min to answer and no support in Spanish" 0/5 What do you like best about Cloudbeds? Nothing, they make false advertisements to Spanish-seeking customers. Review collected by and hosted on G2.com. What do you dislike about Cloudbeds? They do not want to make a refund for using the service 2 days online We contacted sales, got the information and signed in, when the onboarding was going on we realized that Group reservations were not included we had to call the sales manager to get it at the same price, The onboarding process was good in Spanish. when the onboarding was finished we realized that The Cloud University for learning to use the system is not in Spanish and wanted to charge us to teach the personal sales is very good in not telling you that everything is in English and our personal is Spanish speaking. we are in Mexico. The first 2 reservations received by Booking arrived without the complete credit card information, we contacted technical support, and after 50 minutes of waiting on the phone, they said sorry it was a glitch can't get the information anymore nothing we can. now I have 2 reservations without the CVC Code: and cant charge this non-refundable rate. We decided to cancel the service : False advertisements, they do not explain that training for receptionists and reservations personnel is only in English (cloud university ), - not getting all the credit card information - very bad technical service, waiting 50 minutes or more every time you want to speak with somebody. - No refund for using the service online for 2 days, all the other time was for the onboarding. Review collected by and hosted on G2.com. What problems is Cloudbeds solving and how is that benefiting you? it gave us more problems, we can't charge 2 nonrefundable reservations because the missing CVC Code Review collected by and hosted on G2.com. Show More 2/17/2023 Validated ReviewerSource: Organic ## Questions about Cloudbeds? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Cloudbeds ](https://www.g2.com/products/cloudbeds/discussions/new) GU Guest User • Last activity almost 4 years ago What is Cloudbeds system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-cloudbeds-system) GU Guest User • Last activity almost 4 years ago What are the functions of PMS? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-functions-of-pms) [ View all Discussions ](https://www.g2.com/products/cloudbeds/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 15 months ### Average Discount 17% [ View More Pricing Information ](https://www.g2.com/products/cloudbeds/pricing) Cloudbeds Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_38f94ec56e34c198e7095a17abce3349/oracle-hospitality-opera-property-management-system.png "Product Avatar Image") Oracle Hospitality OPERA... 4.2/5(65) [ Compare Now ](https://www.g2.com/compare/cloudbeds-vs-oracle-hospitality-opera-property-management-system) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f67e3a07eab59c0c6e91838b97392c4b/hostaway.jpg "Product Avatar Image") Hostaway 4.8/5(415) [ Compare Now ](https://www.g2.com/compare/cloudbeds-vs-hostaway) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a9b562eef3ae5290b1bf2dd646e1a184/hotello.jpg "Product Avatar Image") Hotello - PMS 4.2/5(17) [ Compare Now ](https://www.g2.com/compare/cloudbeds-vs-hotello) ##### ##### Cloudbeds Features Administration Integrations Inventory Management Automation Booking Management Booking Aggregation Booking Engine Rate Setting Marketing Marketing Tools Online Reputation Management Property Management Room Inventory Revenue Management [ View More Features ](https://www.g2.com/products/cloudbeds/features) ##### Categories on G2 [Hotel Reservations](https://www.g2.com/categories/hotel-reservations)[Channel Management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)[Hotel Management](https://www.g2.com/categories/hotel-management) [Hotel Reservations](https://www.g2.com/categories/hotel-reservations)[Channel Management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)[Hotel Management](https://www.g2.com/categories/hotel-management)[Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which columnar databases are the easiest to integrate with Looker, Tableau and Google Data Studio so an analytics team can connect its BI tool without a complex connector setup?](https://www.g2.com/discussions/which-columnar-databases-are-the-easiest-to-integrate-with-looker-tableau-and-google-data-studio-so-an-analytics-team-can-connect-its-bi-tool-without-a-complex-connector-setup)[What student information systems work best for small private K-12 schools based on user reviews?](https://www.g2.com/discussions/what-student-information-systems-work-best-for-small-private-k-12-schools-based-on-user-reviews)[Which hybrid cloud storage software has the best mix of security controls and easy scaling for a SaaS company that needs to grow storage without a complex re-architecture?](https://www.g2.com/discussions/which-hybrid-cloud-storage-software-has-the-best-mix-of-security-controls-and-easy-scaling-for-a-saas-company-that-needs-to-grow-storage-without-a-complex-re-architecture) [What connected worker platform works best for a mid-sized manufacturing company that wants real-time visibility on the shop floor without a 12-month digital transformation project?](https://www.g2.com/discussions/what-connected-worker-platform-works-best-for-a-mid-sized-manufacturing-company-that-wants-real-time-visibility-on-the-shop-floor-without-a-12-month-digital-transformation-project)[Affordable fleet management software for new businesses](https://www.g2.com/discussions/affordable-fleet-management-software-for-new-businesses)[Which Salesforce document generation vendors are actually good for non-technical users in sales or ops who need to customize templates without calling a developer every time?](https://www.g2.com/discussions/which-salesforce-document-generation-vendors-are-actually-good-for-non-technical-users-in-sales-or-ops-who-need-to-customize-templates-without-calling-a-developer-every-time) [Show MoreShow Less](javascript:void(0);)