# Top 10 Cloud Softphone Alternatives & Competitors
**Average Rating:** 4.8/5
**Total Number of Reviews:** 16
If you are considering Cloud Softphone, you may also want to investigate similar alternatives or competitors to find the best solution. VoIP Providers is a widely used technology, and many people are seeking simple, secure software solutions with software pairing, video calls, and instant messaging. Other important factors to consider when researching alternatives to Cloud Softphone include design and communication. The best overall Cloud Softphone alternative is 3CX. Other similar apps like Cloud Softphone are Dialpad Connect, Aircall, Genesys Cloud CX, and Vonage Business Communications. Cloud Softphone alternatives can be found in [VoIP Providers](https://www.g2.com/categories/voip-providers) but may also be in [Contact Center Software](https://www.g2.com/categories/contact-center) or [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents).


## Best Paid & Free Alternatives to Cloud Softphone
  - [3CX](https://www.g2.com/products/3cx/reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
  - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews)
  - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews)
  - [Quo](https://www.g2.com/products/quo-quo/reviews)
  - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)

## Top 10 Alternatives to Cloud Softphone Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Cloud Softphone stacks up to the competition, check reviews from current & previous users in industries like Telecommunications, Automotive, and Computer Software, and find the best product for your business.


  ### 1. [3CX](https://www.g2.com/products/3cx/reviews)
By 3CX
**Average Rating:** 4.4/5
**Total Reviews:** 547
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.


Categories in common with Cloud Softphone: [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Cloud Softphone vs 3CX](https://www.g2.com/compare/3cx-vs-cloud-softphone)
**Compare 3CX with other alternatives:**
- [3CX vs Dialpad Connect](https://www.g2.com/compare/3cx-vs-dialpad-connect)
- [3CX vs Aircall](https://www.g2.com/compare/3cx-vs-aircall)
- [3CX vs Genesys Cloud CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx)
- [3CX vs Vonage Business Communications](https://www.g2.com/compare/3cx-vs-vonage-business-communications)
- [3CX vs Webex Suite](https://www.g2.com/compare/3cx-vs-cisco-webex-suite)
- [3CX vs Nextiva](https://www.g2.com/compare/3cx-vs-nextiva)
- [3CX vs Quo](https://www.g2.com/compare/3cx-vs-quo-quo)
- [3CX vs Zoom Phone](https://www.g2.com/compare/3cx-vs-zoom-zoom-phone)
- [3CX vs JustCall](https://www.g2.com/compare/3cx-vs-saas-labs-justcall)

  ### 2. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
By Dialpad
**Average Rating:** 4.4/5
**Total Reviews:** 4,196
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.


Categories in common with Cloud Softphone: [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Cloud Softphone vs Dialpad Connect](https://www.g2.com/compare/cloud-softphone-vs-dialpad-connect)
**Compare Dialpad Connect with other alternatives:**
- [Dialpad Connect vs 3CX](https://www.g2.com/compare/3cx-vs-dialpad-connect)
- [Dialpad Connect vs Aircall](https://www.g2.com/compare/aircall-vs-dialpad-connect)
- [Dialpad Connect vs Genesys Cloud CX](https://www.g2.com/compare/dialpad-connect-vs-genesys-cloud-cx)
- [Dialpad Connect vs Vonage Business Communications](https://www.g2.com/compare/dialpad-connect-vs-vonage-business-communications)
- [Dialpad Connect vs Webex Suite](https://www.g2.com/compare/dialpad-connect-vs-cisco-webex-suite)
- [Dialpad Connect vs Nextiva](https://www.g2.com/compare/dialpad-connect-vs-nextiva)
- [Dialpad Connect vs Quo](https://www.g2.com/compare/dialpad-connect-vs-quo-quo)
- [Dialpad Connect vs Zoom Phone](https://www.g2.com/compare/dialpad-connect-vs-zoom-zoom-phone)
- [Dialpad Connect vs JustCall](https://www.g2.com/compare/dialpad-connect-vs-saas-labs-justcall)

  ### 3. [Aircall](https://www.g2.com/products/aircall/reviews)
By Aircall
**Average Rating:** 4.4/5
**Total Reviews:** 1,616
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.


Categories in common with Cloud Softphone: [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Cloud Softphone vs Aircall](https://www.g2.com/compare/aircall-vs-cloud-softphone)
**Compare Aircall with other alternatives:**
- [Aircall vs 3CX](https://www.g2.com/compare/3cx-vs-aircall)
- [Aircall vs Dialpad Connect](https://www.g2.com/compare/aircall-vs-dialpad-connect)
- [Aircall vs Genesys Cloud CX](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx)
- [Aircall vs Vonage Business Communications](https://www.g2.com/compare/aircall-vs-vonage-business-communications)
- [Aircall vs Webex Suite](https://www.g2.com/compare/aircall-vs-cisco-webex-suite)
- [Aircall vs Nextiva](https://www.g2.com/compare/aircall-vs-nextiva)
- [Aircall vs Quo](https://www.g2.com/compare/aircall-vs-quo-quo)
- [Aircall vs Zoom Phone](https://www.g2.com/compare/aircall-vs-zoom-zoom-phone)
- [Aircall vs JustCall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall)

  ### 4. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
By Genesys
**Average Rating:** 4.4/5
**Total Reviews:** 1,555
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.


Categories in common with Cloud Softphone: [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Cloud Softphone vs Genesys Cloud CX](https://www.g2.com/compare/cloud-softphone-vs-genesys-cloud-cx)
**Compare Genesys Cloud CX with other alternatives:**
- [Genesys Cloud CX vs 3CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Aircall](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Vonage Business Communications](https://www.g2.com/compare/genesys-cloud-cx-vs-vonage-business-communications)
- [Genesys Cloud CX vs Webex Suite](https://www.g2.com/compare/genesys-cloud-cx-vs-cisco-webex-suite)
- [Genesys Cloud CX vs Nextiva](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva)
- [Genesys Cloud CX vs Quo](https://www.g2.com/compare/genesys-cloud-cx-vs-quo-quo)
- [Genesys Cloud CX vs Zoom Phone](https://www.g2.com/compare/genesys-cloud-cx-vs-zoom-zoom-phone)
- [Genesys Cloud CX vs JustCall](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall)

  ### 5. [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews)
By Vonage
**Average Rating:** 4.3/5
**Total Reviews:** 504
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.


Categories in common with Cloud Softphone: [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Cloud Softphone vs Vonage Business Communications](https://www.g2.com/compare/cloud-softphone-vs-vonage-business-communications)
**Compare Vonage Business Communications with other alternatives:**
- [Vonage Business Communications vs 3CX](https://www.g2.com/compare/3cx-vs-vonage-business-communications)
- [Vonage Business Communications vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-vonage-business-communications)
- [Vonage Business Communications vs Aircall](https://www.g2.com/compare/aircall-vs-vonage-business-communications)
- [Vonage Business Communications vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-vonage-business-communications)
- [Vonage Business Communications vs Webex Suite](https://www.g2.com/compare/vonage-business-communications-vs-cisco-webex-suite)
- [Vonage Business Communications vs Nextiva](https://www.g2.com/compare/nextiva-vs-vonage-business-communications)
- [Vonage Business Communications vs Quo](https://www.g2.com/compare/quo-quo-vs-vonage-business-communications)
- [Vonage Business Communications vs Zoom Phone](https://www.g2.com/compare/vonage-business-communications-vs-zoom-zoom-phone)
- [Vonage Business Communications vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-vonage-business-communications)

  ### 6. [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)
By Cisco
**Average Rating:** 4.2/5
**Total Reviews:** 18,913
Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place.


Categories in common with Cloud Softphone: [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Cloud Softphone vs Webex Suite](https://www.g2.com/compare/cloud-softphone-vs-cisco-webex-suite)
**Compare Webex Suite with other alternatives:**
- [Webex Suite vs 3CX](https://www.g2.com/compare/3cx-vs-cisco-webex-suite)
- [Webex Suite vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-cisco-webex-suite)
- [Webex Suite vs Aircall](https://www.g2.com/compare/aircall-vs-cisco-webex-suite)
- [Webex Suite vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-cisco-webex-suite)
- [Webex Suite vs Vonage Business Communications](https://www.g2.com/compare/vonage-business-communications-vs-cisco-webex-suite)
- [Webex Suite vs Nextiva](https://www.g2.com/compare/nextiva-vs-cisco-webex-suite)
- [Webex Suite vs Quo](https://www.g2.com/compare/quo-quo-vs-cisco-webex-suite)
- [Webex Suite vs Zoom Phone](https://www.g2.com/compare/cisco-webex-suite-vs-zoom-zoom-phone)
- [Webex Suite vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-cisco-webex-suite)

  ### 7. [Nextiva](https://www.g2.com/products/nextiva/reviews)
By Nextiva
**Average Rating:** 4.5/5
**Total Reviews:** 3,584
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.


Categories in common with Cloud Softphone: [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Cloud Softphone vs Nextiva](https://www.g2.com/compare/cloud-softphone-vs-nextiva)
**Compare Nextiva with other alternatives:**
- [Nextiva vs 3CX](https://www.g2.com/compare/3cx-vs-nextiva)
- [Nextiva vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-nextiva)
- [Nextiva vs Aircall](https://www.g2.com/compare/aircall-vs-nextiva)
- [Nextiva vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva)
- [Nextiva vs Vonage Business Communications](https://www.g2.com/compare/nextiva-vs-vonage-business-communications)
- [Nextiva vs Webex Suite](https://www.g2.com/compare/nextiva-vs-cisco-webex-suite)
- [Nextiva vs Quo](https://www.g2.com/compare/nextiva-vs-quo-quo)
- [Nextiva vs Zoom Phone](https://www.g2.com/compare/nextiva-vs-zoom-zoom-phone)
- [Nextiva vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva)

  ### 8. [Quo](https://www.g2.com/products/quo-quo/reviews)
By Quo
**Average Rating:** 4.7/5
**Total Reviews:** 3,391
Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.


Reviewers say compared to Cloud Softphone, Quo is:
- Easier to admin
- Better at meeting requirements
- Easier to do business with
Categories in common with Cloud Softphone: [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Cloud Softphone vs Quo](https://www.g2.com/compare/cloud-softphone-vs-quo-quo)
**Compare Quo with other alternatives:**
- [Quo vs 3CX](https://www.g2.com/compare/3cx-vs-quo-quo)
- [Quo vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-quo-quo)
- [Quo vs Aircall](https://www.g2.com/compare/aircall-vs-quo-quo)
- [Quo vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-quo-quo)
- [Quo vs Vonage Business Communications](https://www.g2.com/compare/quo-quo-vs-vonage-business-communications)
- [Quo vs Webex Suite](https://www.g2.com/compare/quo-quo-vs-cisco-webex-suite)
- [Quo vs Nextiva](https://www.g2.com/compare/nextiva-vs-quo-quo)
- [Quo vs Zoom Phone](https://www.g2.com/compare/quo-quo-vs-zoom-zoom-phone)
- [Quo vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-quo-quo)

  ### 9. [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews)
By Zoom
**Average Rating:** 4.6/5
**Total Reviews:** 2,670
Cloud VoIP Services powered by AI - Voice communications for the collaboration era


Reviewers say compared to Cloud Softphone, Zoom Phone is:
- Better at meeting requirements
Categories in common with Cloud Softphone: [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Cloud Softphone vs Zoom Phone](https://www.g2.com/compare/cloud-softphone-vs-zoom-zoom-phone)
**Compare Zoom Phone with other alternatives:**
- [Zoom Phone vs 3CX](https://www.g2.com/compare/3cx-vs-zoom-zoom-phone)
- [Zoom Phone vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-zoom-zoom-phone)
- [Zoom Phone vs Aircall](https://www.g2.com/compare/aircall-vs-zoom-zoom-phone)
- [Zoom Phone vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-zoom-zoom-phone)
- [Zoom Phone vs Vonage Business Communications](https://www.g2.com/compare/vonage-business-communications-vs-zoom-zoom-phone)
- [Zoom Phone vs Webex Suite](https://www.g2.com/compare/cisco-webex-suite-vs-zoom-zoom-phone)
- [Zoom Phone vs Nextiva](https://www.g2.com/compare/nextiva-vs-zoom-zoom-phone)
- [Zoom Phone vs Quo](https://www.g2.com/compare/quo-quo-vs-zoom-zoom-phone)
- [Zoom Phone vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-zoom-zoom-phone)

  ### 10. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
By Saas Labs
**Average Rating:** 4.3/5
**Total Reviews:** 2,388
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries


Categories in common with Cloud Softphone: [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Cloud Softphone vs JustCall](https://www.g2.com/compare/cloud-softphone-vs-saas-labs-justcall)
**Compare JustCall with other alternatives:**
- [JustCall vs 3CX](https://www.g2.com/compare/3cx-vs-saas-labs-justcall)
- [JustCall vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-saas-labs-justcall)
- [JustCall vs Aircall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall)
- [JustCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall)
- [JustCall vs Vonage Business Communications](https://www.g2.com/compare/saas-labs-justcall-vs-vonage-business-communications)
- [JustCall vs Webex Suite](https://www.g2.com/compare/saas-labs-justcall-vs-cisco-webex-suite)
- [JustCall vs Nextiva](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva)
- [JustCall vs Quo](https://www.g2.com/compare/saas-labs-justcall-vs-quo-quo)
- [JustCall vs Zoom Phone](https://www.g2.com/compare/saas-labs-justcall-vs-zoom-zoom-phone)


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