# CloudRoute Reviews
**Vendor:** CloudRoute Solutions  
**Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About CloudRoute
CloudRoute is a Salesforce Consulting, ISV & OEM Partner. We have worked with over 400+ Companies Globally on Salesforce Implementations across all clouds of Salesforce. Our on-premise & off-premise mode of operation, for Salesforce Implementations, has been appreciated by our clients spread in 23+ Countries. We are fully focused on and dedicated to Salesforce & have over 100+ Salesforce Certifications. We have always ensured our clients the right advice & hand holding on Salesforce so they can make the most out of the platform and leverage greater ROI. We have, over the years, been successful in keeping up with all the recent additions to the Salesforce technology stack. We have deep-rooted expertise in : Sales Cloud, Service Cloud, Marketing Automations, Community Cloud, Commerce Cloud, [CPQ projects, Field Service Lightning, Pardot, Heroku] We also are AppExchange experts and have developed 'Big Box Pro' (Built on AMAZON), 'Smart Widget', 'Evolved Office' (app), 'RingByName' (app) & more.




## CloudRoute Reviews
  ### 1. Very Effective Implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2022

**Describe the project or task CloudRoute helped with:**

CR helped us handle Omnichannel customer servicing, Call Centre Management. They not only met our expectations but exceeded them with their work.

**What do you like best about CloudRoute?**

Their team and their dedication is top-notch. the entire team is extremely dedicated to deliver the best solutions for us. they are knowledgeable, experienced and responsive.

**What do you dislike about CloudRoute?**

As far as I'm concerned, we didn't see any downside.

**What problems is CloudRoute solving and how is that benefiting you?**

CR has helped us Manage cases originating from multiple channels like social media, call centers, business portals, etc.


## CloudRoute Discussions
  - [What is CloudRoute used for?](https://www.g2.com/discussions/what-is-cloudroute-used-for)

- [View CloudRoute pricing details and edition comparison](https://www.g2.com/products/cloudroute/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-10+20%3A03%3A04+-0500&secure%5Bsession_id%5D=9a6dc4ef-51e4-45fd-9f18-86e2eb504612&secure%5Btoken%5D=e4736485942eb013c4617a50149bcbe5da674afdf3f62adb4e0ad125203248ab&format=llm_user)

## CloudRoute Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top CloudRoute Alternatives
  - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (365 reviews)
  - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.8/5.0 (252 reviews)
  - [webdew](https://www.g2.com/products/webdew/reviews) - 4.9/5.0 (223 reviews)