Sudeshna S.
SS
Sudeshna S.
Senior Business Applications Developer
Enterprise (> 1000 emp.)
"Support Team is quick and very dedicated"
5/5
What do you like best about Cloud Coach?

The ease if access of the app;ication and the ease of implementation with an awesome customer support Review collected by and hosted on G2.com.

What do you dislike about Cloud Coach?

I thing I love everything about Cloud Coach Review collected by and hosted on G2.com.

GD
Gina D.
Enterprise (> 1000 emp.)
"Ongoing partnership to effectively manage our business"
5/5
What do you like best about Cloud Coach?

Our partnership to enhance our experience. Seamless connectivity to salesforce and business analytics Review collected by and hosted on G2.com.

What do you dislike about Cloud Coach?

Lack of consistency across functional areas Review collected by and hosted on G2.com.

RA
Rich A.
Mid-Market (51-1000 emp.)
"Essential for running a your B2B software company professional services org"
5/5
What do you like best about Cloud Coach?

Very easy to get adoption among my team - they love it. Excellent project management and time tracking features. Customer portal allows you to interact with your customers and assign them project tasks, deliver project artifacts, etc.

I also appreciate the relationship we have with the Cload Coach team, they listen and always have our goals in mind. Review collected by and hosted on G2.com.

What do you dislike about Cloud Coach?

Would be nice to get feature releases faster, but Cloud Coach listens to their customers and does a great job delivering value to their customers with frequent updates. Review collected by and hosted on G2.com.

Response from Jonny Pugh of Cloud Coach

Thank you so much for taking the time to leave this review on G2! We're incredibly proud that Cloud Coach has earned the "essential" stamp of approval for your B2B software company's professional services operations. It's wonderful to hear that your team loves the tool, and you're seeing success with project management, time tracking, and the customer portal.

We truly value our partnership with you and appreciate your ongoing feedback. While we aim to deliver feature releases as quickly as possible, we recognize there's always room for improvement in that area. Your patience and understanding mean a lot to us, and we are continuing to streamline our process for implementing requests.

Thanks again for being a part of the Cloud Coach community!

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Excellent Project Management Platform"
4.5/5
What do you like best about Cloud Coach?

A clear and efficient way to plan and manage projects covering all aspects of staff resourcing, reporting, timeline planning, daily task management and customer communication. Review collected by and hosted on G2.com.

What do you dislike about Cloud Coach?

The set up is quite extensive and a large learning curve for new users, but once the process is streamlined into existing work processes it becomes an effective tool. Review collected by and hosted on G2.com.

Verified User in Telecommunications
IT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Principal, Business Systems"
5/5
What do you like best about Cloud Coach?

Cloud Coach meets our PSA requirements:

- Project Scoping Mgt & Budgeting

- Resource Planning

- Time and Utilization Mgt

- External Project View

The tool is an extension of Salesforce, allowing us to drive adoption and configure to our business needs. Review collected by and hosted on G2.com.

What do you dislike about Cloud Coach?

Native integrations into Oracle products (CPQ/ERP) Review collected by and hosted on G2.com.

Saulo R.
SR
Saulo R.
Small-Business (50 or fewer emp.)
"Easy to use in Salesforce and out"
5/5
What do you like best about Cloud Coach?

The user interface is very easy to navigate and efficient. Review collected by and hosted on G2.com.

What do you dislike about Cloud Coach?

Not many templates to work with, especially roadmaps. Review collected by and hosted on G2.com.

Response from Jonny Pugh of Cloud Coach

Thank you Saulo for the great review here on G2! We're thrilled you find Cloud Coach easy to use both inside and outside Salesforce. We appreciate the suggestion about more templates – especially roadmaps. We are working to include more templates, sample reports and out of the box functionality to our product and will keep this in mind as we develop these. Thanks again!

David S.
DS
David S.
Manager
Mid-Market (51-1000 emp.)
"Informative"
4/5
What do you like best about Cloud Coach?

Project Management Tools are much better than current applications being used Review collected by and hosted on G2.com.

What do you dislike about Cloud Coach?

No tool is perfect. Would like to see ability to launch meetings from a task, and automate workflows from tasks Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"My company uses Cloud Coach internally for project management"
5/5
What do you like best about Cloud Coach?

I really like using Cloud Coach for the visual tools we get in the interface as well as that it is highly customizable as a product. Cloud Coach helps allocate resources and to be able to plan effectively while doing so. Review collected by and hosted on G2.com.

What do you dislike about Cloud Coach?

There is nothing I dislike about it. It's a fantastic product. Review collected by and hosted on G2.com.

Response from Jonny Pugh of Cloud Coach

Thank you for taking the time to leave us this review. We're grateful to hear that you appreciate the visual tools, customization, and how Cloud Coach is improving your resource allocation and planning. We are committed to continuing to innovate in these areas and are excited to share these enhancements with you and your team.

CS
Carlene S.
Mid-Market (51-1000 emp.)
"Sales Ops and SF and CC Admin"
4.5/5
What do you like best about Cloud Coach?

We manage our PS Projects using Cloud Couch on our SF platform Review collected by and hosted on G2.com.

What do you dislike about Cloud Coach?

Unable to link list of all projects at SF account level Review collected by and hosted on G2.com.

Saketh Reddy S.
SS
Saketh Reddy S.
Enterprise (> 1000 emp.)
"Business Systems Analyst"
4/5
What do you like best about Cloud Coach?

Feature releases, bug fix, customer support. Review collected by and hosted on G2.com.

What do you dislike about Cloud Coach?

More documentation on Cloud Coach features. Review collected by and hosted on G2.com.