--- title: Cloud Coach Reviews meta\_title: 'Cloud Coach Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 176 reviews by the users' company size, role or industry to find out how Cloud Coach works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 176 scale: '5' date\_modified: '2026-08-09' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- ### Cloud Coach Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **ease of use** of Cloud Coach, appreciating its intuitive interface and quick setup process. [(51 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786370&qs=pros-and-cons#reviews) Users value the **seamless integration with Salesforce** in Cloud Coach, enhancing project management efficiency and visibility. [(44 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790172&qs=pros-and-cons#reviews) Users value the **seamless integrations** with Salesforce, enhancing project management and data visibility across the organization. [(42 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1789564&qs=pros-and-cons#reviews) Users value the **easy integration** of Cloud Coach with Salesforce, enhancing customization and functionality for company-specific needs. [(33 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1787581&qs=pros-and-cons#reviews) Users value the **seamless Salesforce integration** of Cloud Coach, enhancing data management and operational efficiency. [(32 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786152&qs=pros-and-cons#reviews) Users find the **learning curve steep** , which can be intimidating for newcomers to Cloud Coach. [(24 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786458&qs=pros-and-cons#reviews) Users find Cloud Coach to have **cumbersome complexity** that hinders usability and requires extensive customization efforts. [(20 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790291&qs=pros-and-cons#reviews) Users note **missing features** in Cloud Coach, highlighting the need for more comprehensive functionalities and improvements. [(15 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790232&qs=pros-and-cons#reviews) Users find **limited customization** options in Cloud Coach compared to other project management tools, leading to frustration. [(13 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790104&qs=pros-and-cons#reviews) Users find Cloud Coach's interface **cumbersome and overly complex** , especially when managing dependencies in projects. [(12 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1788342&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Cloud Coach ##### 1. Ease of Use Users commend the **ease of use** of Cloud Coach, appreciating its intuitive interface and quick setup process. [ See 51 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786370&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you like about Cloud Coach? Cloud Coach has created a solid integration capabilities with Salesforce and this manages all financials and resources efficiently The methods used ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Salesforce Implementation Planning with Flexible, Real-Time Visibility" What do you like about Cloud Coach? What I like best about cloud coach is how seamlessly it supports implementation work inside Salesforce. I can convert closed opportunities into struct ##### 2. Project Management Users value the **seamless integration with Salesforce** in Cloud Coach, enhancing project management efficiency and visibility. [ See 44 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790172&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you like about Cloud Coach? Cloud Coach has created a solid integration capabilities with Salesforce and this manages all financials and resources efficiently The methods used ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Salesforce Implementation Planning with Flexible, Real-Time Visibility" What do you like about Cloud Coach? What I like best about cloud coach is how seamlessly it supports implementation work inside Salesforce. I can convert closed opportunities into struct ##### 3. Integrations Users value the **seamless integrations** with Salesforce, enhancing project management and data visibility across the organization. [ See 42 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1789564&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you like about Cloud Coach? Cloud Coach has created a solid integration capabilities with Salesforce and this manages all financials and resources efficiently The methods used ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Salesforce Integration and Exceptional Project Management Tools" What do you like about Cloud Coach? Cloud Coach has powerful integration with Salesforce, something that facilitates customer data management, ensures project management and resource sup ##### 4. Easy Integration Users value the **easy integration** of Cloud Coach with Salesforce, enhancing customization and functionality for company-specific needs. [ See 33 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1787581&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you like about Cloud Coach? Cloud Coach has created a solid integration capabilities with Salesforce and this manages all financials and resources efficiently The methods used ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Salesforce Integration and Exceptional Project Management Tools" What do you like about Cloud Coach? Cloud Coach has powerful integration with Salesforce, something that facilitates customer data management, ensures project management and resource sup ##### 5. Salesforce Integration Users value the **seamless Salesforce integration** of Cloud Coach, enhancing data management and operational efficiency. [ See 32 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786152&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you like about Cloud Coach? Cloud Coach has created a solid integration capabilities with Salesforce and this manages all financials and resources efficiently The methods used ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Salesforce Implementation Planning with Flexible, Real-Time Visibility" What do you like about Cloud Coach? What I like best about cloud coach is how seamlessly it supports implementation work inside Salesforce. I can convert closed opportunities into struct ### 5 Cons or Disadvantages of Cloud Coach ##### 1. Learning Curve Users find the **learning curve steep** , which can be intimidating for newcomers to Cloud Coach. [ See 24 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786458&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you dislike about Cloud Coach? The number of features that one requires to navigate from Cloud Coach is overwhelming The consistent dependency with Salesforce makes the implementa ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Salesforce Implementation Planning with Flexible, Real-Time Visibility" What do you dislike about Cloud Coach? It can feel less intuitive than some standalone project management tools, especially if you're a new user or new to Salesforce. There's a learning cur ##### 2. Complexity Users find Cloud Coach to have **cumbersome complexity** that hinders usability and requires extensive customization efforts. [ See 20 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790291&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you dislike about Cloud Coach? The number of features that one requires to navigate from Cloud Coach is overwhelming The consistent dependency with Salesforce makes the implementa ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Salesforce Implementation Planning with Flexible, Real-Time Visibility" What do you dislike about Cloud Coach? It can feel less intuitive than some standalone project management tools, especially if you're a new user or new to Salesforce. There's a learning cur ##### 3. Missing Features Users note **missing features** in Cloud Coach, highlighting the need for more comprehensive functionalities and improvements. [ See 15 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790232&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Efficient Project Tracking with Salesforce, But Advanced Features Can Be Costly" What do you dislike about Cloud Coach? Cloud Coach fails to handle some project portfolios, which may demand more development and support The advanced version of Cloud Coach demands deep ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Feedback on Cloud Coach" What do you dislike about Cloud Coach? Management of the project plan can be clunky and isn’t as user friendly as we would like. We wish there were more options in the external view for ##### 4. Limited Customization Users find **limited customization** options in Cloud Coach compared to other project management tools, leading to frustration. [ See 13 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790104&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you dislike about Cloud Coach? The number of features that one requires to navigate from Cloud Coach is overwhelming The consistent dependency with Salesforce makes the implementa ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Salesforce Integration and Exceptional Project Management Tools" What do you dislike about Cloud Coach? The interface from Cloud Coach is overwhelming, which includes clunky features that needs proper organization The customization of Cloud Coach is qu ##### 5. Complex Usability Users find Cloud Coach's interface **cumbersome and overly complex** , especially when managing dependencies in projects. [ See 12 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1788342&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you dislike about Cloud Coach? The number of features that one requires to navigate from Cloud Coach is overwhelming The consistent dependency with Salesforce makes the implementa ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Salesforce Integration and Exceptional Project Management Tools" What do you dislike about Cloud Coach? The interface from Cloud Coach is overwhelming, which includes clunky features that needs proper organization The customization of Cloud Coach is qu ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 2/1/2024 "Great platform so far!" 4/5 What do you like best about Cloud Coach? There are a lot of great features within the project and resourcing tab that is useful for our workflow. I also like that it is a tool that can connect to Salesforce since it keeps the data organized on both sides. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? A lot of our processes and workflow are specific so it requires a lot of additional automation that needs to be added to the projects. This can sometimes clutter up how the projects appear in Cloud Coach. It also slows down loading time when there's a lot of flows and automations happening in the background. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Gives us a platform to house all our project data and keep track of how a campaign is running. Review collected by and hosted on G2.com. Show More 8/19/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jessica B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica B.") JB Jessica B. Manager, Project Management Mid-Market (51-1000 emp.) 7/25/2024 "Customizable" 4/5 What do you like best about Cloud Coach? - Adaptability Cloud Coach has continued to adapt to our needs as an organization, however, there is a lot of room to continue to grow in a project management - profolio management software Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? - Our clients' view / use of CC - On the go project management tools would be amazing - Too many ways to do things - doesn't help with standardization -- End users want to know how the product was designed to work successfully for Project Management Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Gantt charts and reporting abilities Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite TL Tara L. Director Of Project Operations Mid-Market (51-1000 emp.) 3/28/2023 "Been in the PMO world and software industry for 16+ years" 4.5/5 What do you like best about Cloud Coach? The depth of functionality, we can continue to grow into Cloud Coach as we continue to mature our processes. And the people are wonderful! Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? Feel the implementation process could improve a little, maybe the creation of a client workbook and more use cases. Approval of time tracking could be improved to make it easier to review. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Software to manage client projects in. Streamline processes into CC. And create more consistency with templates. Review collected by and hosted on G2.com. Show More 8/19/2024 Current UserValidated ReviewerSource: Organic ![Robert L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert L.") RL Robert L. Operations Manager Mid-Market (51-1000 emp.) 7/12/2024 "Cloud Coach is a powerful tool for our professional services department." 4.5/5 What do you like best about Cloud Coach? We've enjoyed the flexibility of the platform, combined with tremendous customer support and account management from the Cloud Coach team. They were very patient and diligent in supporting us through the deployment, and post live to ensure that we have adopted the product well. The application has a strong feature set, that continues to be bolstered by quarterly software updates. I've used many project management and professional services applications, and would rate Cloud Coach to be my favorite! Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? Product is a comprehensive tool, and the customer needs to determine what to use and not use. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? We use Cloud Coach integrated with Salesforce for project management, rev rec, and resource management. It is a powerful toolset that enables our professional services department to have a professional customer presence. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RI R I. Director Mid-Market (51-1000 emp.) 7/12/2024 "Very robust capabilities for project management and resource management" 4.5/5 What do you like best about Cloud Coach? We are able to plug BI into it and create unlimited views of data to suite the company's needs. Platform was customizable to our needs. It integrated well with our Salesforce platform. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? It is sometimes limiting in what data can be reported upon from within Salesforce/Cloud Coach. Implementation was challenging, but that is the drawback of a customizable platform. Would rather have customizable. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Cloudcoach gives staff cohesive view of project tasks and status. Reportability is a must for company collaboration and cohesive approach to projects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Patrick T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick T.") PT Patrick T. Mid-Market (51-1000 emp.) 2/26/2024 "Finding Cloud Coach was like man's discovery of fire, it changed everything." 4.5/5 What do you like best about Cloud Coach? Before Cloud Coach our project management teams were using Case records in Salesforce. Not having project management software was severely limiting, and our customer's poor sentiments reflected that. Since implementing Cloud Coach we have experienced significant evolution in our work and the service we provide to our customers. Now we that we have the proper software and tools to serve our customers, we are receiving industry-leading customer sentiment and NPS! Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? I don't see a downside to Cloud Coach, only development opportunities. The Cloud Coach team has been great to work with and listens to feedback. Soon, I hope to see improvement in the Chatter and Communications aspect. Specifically, a communication log to aggregate and store all communications, including Chatter, into one place for the project owners to see. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? There are so many improvements coming from a case/ticket-based system to true project management offered by Cloud Coach. The key issue Cloud Coach is helping with is visibility or lack thereof. Previous to Gantt charts, we struggled to "see" the project and what was left to be done. Now, all the information is presented at a glance. Furthermore, the External Project View is a game changer as it provides transparency we have not had before. Helping all involved parties stay on the same page, and see the work to be done is invaluable to a client onboarding organization like ours. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Mid-Market (51-1000 emp.) 2/1/2024 Guest users or non-business users of the software, not included in G2 scores. "Cloud Coach from a Consultant's View" 4/5 What do you like best about Cloud Coach? Cloud is an invaluable third-party tool that seamlessly integrates with Salesforce, enhancing it with additional features. The standout aspect of Cloud Coach is its robust project management capabilities, which significantly improve our ability to oversee and manage projects efficiently. This integration streamlines workflows, making it an essential asset for businesses utilizing Salesforce. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? What I dislike about Cloud Coach is that it can be somewhat complex to navigate initially, especially for new users. The learning curve is steep, and the interface can feel overwhelming. Additionally, some features might require more customization to fit specific business needs, which can be time-consuming and may require additional support. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Cloud Coach addresses project management inefficiencies by integrating seamlessly with Salesforce. It offers robust tools for tracking, task management, and resource allocation. This integration centralizes project data, enhancing team collaboration and visibility. As a result, our business experiences more organized project execution, better resource utilization, and improved overall efficiency. Review collected by and hosted on G2.com. Show More 7/26/2024 Validated ReviewerIncentivizedSource: Seller invite AW Amanda W. Enterprise (\> 1000 emp.) 2/13/2024 "Cloud Coach Makes Project Management Easy and Intuitive" 4.5/5 What do you like best about Cloud Coach? I love the automatic update function of dates, which makes data entry much less of a slog when maintaining a project plan with upwards of 50 tasks. I also love the external view feature which enables clients to view the plan without having to make an account (they very much appreciate this!). We use Cloud Coach daily to maintain our projects and it has been a tool that was both easy to learn and easy to tailor to our personal needs as a team. We also use it to maintain time tracking and the new Winter '24 release has made this even simpler with a more streamlined process of tracking time against projects. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? I don't have many complaints about this tool. Prehaps in the future however, giving limited editing access to clients would be a nice option as many clients want to have editing access to the plan. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Cloud Coach takes away many pain points of data entry when it comes to maintaining a project plan. It makes updating dates and tasks a breeze! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite TS Todd S. Mid-Market (51-1000 emp.) 2/21/2024 "Cloud Coach Helped Us Level-Up Our Implementation Game" 4/5 What do you like best about Cloud Coach? Cloud Coach really helped us level-up our game implementing our software for a broad customer base. Being a Salesforce-native solution helps us maintain continuity and a full picture through sale, implementation, and retention. We've been able to leverage Cloud Coach to make our implementations more consistent and efficient, regardless of which team member is running the implementation. And, while we've only scratched the surface, we've been able to report on and learn so much more about our projects than we ever thought possible. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? As a Salesforce-native solution, the opportunities to configure and tailor Cloud Coach to your organization's needs are endless. We've built processes to create an "internal roadmap" and prioritize the use of new or untapped functionality. For us, the customization and plethora of options/functions is a plus. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Consistency and predictability across implementation projects, transparency/visibility into status and risks, and leadership reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite VK Victoria K. Mid-Market (51-1000 emp.) 1/25/2024 "Helpful in managing multiple projects" 3.5/5 What do you like best about Cloud Coach? I like the cloud coach project plans. They allow me to see my progress, track action items and notes, and follow a standardized project plan. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? Overall I feel like Cloud Coach is not super intuitive at times. I've had to go through a lot of trial and error with how I use and create project items. Things are constantly being developed and changing, making me feel like I am always trying to ctahc up on the latest features. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Keeping track of my project progress. I have always tracked project in OneNote and tried to develop deliverables for my customers (such as timelines, project plans, meeting notes/action items. etc.). Cloud Coach allows me to keep my projects separate, with the details easily searchable. Instead of creating notes templates and timelines on my own, I like that everything is in a standard format and easily editable. For example, timelines constantly need to be updated and I like that you can just drag and drop items on the gantt view and document when things change. Overall, I feel like Cloud Coach helps me save time because the deliverables are already there and ready to use. Review collected by and hosted on G2.com. Show More Response from Jonny Pugh of Cloud Coach [Editedit](https://www.g2.com/survey_responses/cloud-coach-review-9155863/official_response/edit) Thank you for the honest feedback here on G2! It's great to hear you appreciate the standardized project plans, action items, notes tracking, and time savings with Cloud Coach. We understand that usability and catching up with rapid development cycles can sometimes be a challenge. We are committed to refining our processes and streamlining our features for a more intuitive user experience. Our last update on timesheets, removing the need for multiple tabs and giving access to all of these features in a single page, is one example of our commitment to improving the usability and ease of use of Cloud Coach. We have more plans for this underway but in the meantime we'd love to help. For one-on-one guidance on mastering Cloud Coach, please get in touch with your CSM or email support@cloudcoach.com. We'll also keep your feedback in mind as we strive to make future updates intuitive and easy to adopt. 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