--- title: Cloud Coach Reviews meta\_title: 'Cloud Coach Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 176 reviews by the users' company size, role or industry to find out how Cloud Coach works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 176 scale: '5' date\_modified: '2026-08-09' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- ### Cloud Coach Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **ease of use** of Cloud Coach, appreciating its intuitive interface and quick setup process. [(51 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786370&qs=pros-and-cons#reviews) Users value the **seamless integration with Salesforce** in Cloud Coach, enhancing project management efficiency and visibility. [(44 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790172&qs=pros-and-cons#reviews) Users value the **seamless integrations** with Salesforce, enhancing project management and data visibility across the organization. [(42 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1789564&qs=pros-and-cons#reviews) Users value the **easy integration** of Cloud Coach with Salesforce, enhancing customization and functionality for company-specific needs. [(33 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1787581&qs=pros-and-cons#reviews) Users value the **seamless Salesforce integration** of Cloud Coach, enhancing data management and operational efficiency. [(32 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786152&qs=pros-and-cons#reviews) Users find the **learning curve steep** , which can be intimidating for newcomers to Cloud Coach. [(24 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786458&qs=pros-and-cons#reviews) Users find Cloud Coach to have **cumbersome complexity** that hinders usability and requires extensive customization efforts. [(20 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790291&qs=pros-and-cons#reviews) Users note **missing features** in Cloud Coach, highlighting the need for more comprehensive functionalities and improvements. [(15 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790232&qs=pros-and-cons#reviews) Users find **limited customization** options in Cloud Coach compared to other project management tools, leading to frustration. [(13 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790104&qs=pros-and-cons#reviews) Users find Cloud Coach's interface **cumbersome and overly complex** , especially when managing dependencies in projects. [(12 mentions)](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1788342&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Cloud Coach ##### 1. Ease of Use Users commend the **ease of use** of Cloud Coach, appreciating its intuitive interface and quick setup process. [ See 51 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786370&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you like about Cloud Coach? Cloud Coach has created a solid integration capabilities with Salesforce and this manages all financials and resources efficiently The methods used ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Salesforce Implementation Planning with Flexible, Real-Time Visibility" What do you like about Cloud Coach? What I like best about cloud coach is how seamlessly it supports implementation work inside Salesforce. I can convert closed opportunities into struct ##### 2. Project Management Users value the **seamless integration with Salesforce** in Cloud Coach, enhancing project management efficiency and visibility. [ See 44 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790172&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you like about Cloud Coach? Cloud Coach has created a solid integration capabilities with Salesforce and this manages all financials and resources efficiently The methods used ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Salesforce Implementation Planning with Flexible, Real-Time Visibility" What do you like about Cloud Coach? What I like best about cloud coach is how seamlessly it supports implementation work inside Salesforce. I can convert closed opportunities into struct ##### 3. Integrations Users value the **seamless integrations** with Salesforce, enhancing project management and data visibility across the organization. [ See 42 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1789564&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you like about Cloud Coach? Cloud Coach has created a solid integration capabilities with Salesforce and this manages all financials and resources efficiently The methods used ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Salesforce Integration and Exceptional Project Management Tools" What do you like about Cloud Coach? Cloud Coach has powerful integration with Salesforce, something that facilitates customer data management, ensures project management and resource sup ##### 4. Easy Integration Users value the **easy integration** of Cloud Coach with Salesforce, enhancing customization and functionality for company-specific needs. [ See 33 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1787581&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you like about Cloud Coach? Cloud Coach has created a solid integration capabilities with Salesforce and this manages all financials and resources efficiently The methods used ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Salesforce Integration and Exceptional Project Management Tools" What do you like about Cloud Coach? Cloud Coach has powerful integration with Salesforce, something that facilitates customer data management, ensures project management and resource sup ##### 5. Salesforce Integration Users value the **seamless Salesforce integration** of Cloud Coach, enhancing data management and operational efficiency. [ See 32 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786152&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you like about Cloud Coach? Cloud Coach has created a solid integration capabilities with Salesforce and this manages all financials and resources efficiently The methods used ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Salesforce Implementation Planning with Flexible, Real-Time Visibility" What do you like about Cloud Coach? What I like best about cloud coach is how seamlessly it supports implementation work inside Salesforce. I can convert closed opportunities into struct ### 5 Cons or Disadvantages of Cloud Coach ##### 1. Learning Curve Users find the **learning curve steep** , which can be intimidating for newcomers to Cloud Coach. [ See 24 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786458&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you dislike about Cloud Coach? The number of features that one requires to navigate from Cloud Coach is overwhelming The consistent dependency with Salesforce makes the implementa ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Salesforce Implementation Planning with Flexible, Real-Time Visibility" What do you dislike about Cloud Coach? It can feel less intuitive than some standalone project management tools, especially if you're a new user or new to Salesforce. There's a learning cur ##### 2. Complexity Users find Cloud Coach to have **cumbersome complexity** that hinders usability and requires extensive customization efforts. [ See 20 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790291&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you dislike about Cloud Coach? The number of features that one requires to navigate from Cloud Coach is overwhelming The consistent dependency with Salesforce makes the implementa ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Salesforce Implementation Planning with Flexible, Real-Time Visibility" What do you dislike about Cloud Coach? It can feel less intuitive than some standalone project management tools, especially if you're a new user or new to Salesforce. There's a learning cur ##### 3. Missing Features Users note **missing features** in Cloud Coach, highlighting the need for more comprehensive functionalities and improvements. [ See 15 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790232&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Efficient Project Tracking with Salesforce, But Advanced Features Can Be Costly" What do you dislike about Cloud Coach? Cloud Coach fails to handle some project portfolios, which may demand more development and support The advanced version of Cloud Coach demands deep ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Feedback on Cloud Coach" What do you dislike about Cloud Coach? Management of the project plan can be clunky and isn’t as user friendly as we would like. We wish there were more options in the external view for ##### 4. Limited Customization Users find **limited customization** options in Cloud Coach compared to other project management tools, leading to frustration. [ See 13 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790104&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you dislike about Cloud Coach? The number of features that one requires to navigate from Cloud Coach is overwhelming The consistent dependency with Salesforce makes the implementa ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Salesforce Integration and Exceptional Project Management Tools" What do you dislike about Cloud Coach? The interface from Cloud Coach is overwhelming, which includes clunky features that needs proper organization The customization of Cloud Coach is qu ##### 5. Complex Usability Users find Cloud Coach's interface **cumbersome and overly complex** , especially when managing dependencies in projects. [ See 12 mentions ](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1788342&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Solid Salesforce Integration with Real-Time Project Visibility and Seamless Automation" What do you dislike about Cloud Coach? The number of features that one requires to navigate from Cloud Coach is overwhelming The consistent dependency with Salesforce makes the implementa ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Salesforce Integration and Exceptional Project Management Tools" What do you dislike about Cloud Coach? The interface from Cloud Coach is overwhelming, which includes clunky features that needs proper organization The customization of Cloud Coach is qu NB Nicole B. Senior Practice Lead, Solution Delivery Small-Business (50 or fewer emp.) 8/12/2024 "Cloud Coach neat tool with a lot of potential" 3.5/5 What do you like best about Cloud Coach? Cloud Coach has a lot out of the box functionality. It is also flexible enought to be adjusted to Business Processes that are different from the standard ones. The reporting functionality is great! Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? Cloud Coach needs a thorough process review and re-engineering before implemented. While a lot of things are technically possible, the implementation partner needs to have a strong busines process background and ask the right questions. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Cloud Coach gives you the insights you need on the project, program and organization level. While there are numerous other Project Management tools out there, Cloud Coach also covers the staffing part of projects, which is a headache at times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AR Akshay R. Manager Mid-Market (51-1000 emp.) 8/20/2024 "Empowering Project Management with Cloud Coach" 4.5/5 What do you like best about Cloud Coach? Our team is able to handle projects, resources, and tasks in one location thanks to Cloud Coach's excellent array of tools that integrate smoothly with Salesforce. We are much more productive now that we can automate tedious chores and modify workflows. Additionally, their customer service is excellent and always available to answer any questions. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? Despite its strength, Cloud Coach has a learning curve and can be complicated to set up initially, especially for people who are not familiar with Salesforce. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? By centralizing our project management operations, Cloud Coach helps us cut down on the inefficiencies that result from utilizing several disjointed applications. It allows for improved insight into task progress, resource availability, and project schedules by offering a consolidated platform within Salesforce. As a result, the team's performance and project delivery accuracy have increased. Review collected by and hosted on G2.com. Show More 8/27/2024 Validated ReviewerIncentivizedSource: Seller invite CE Christine E. Director of Onboarding & Support Mid-Market (51-1000 emp.) 7/16/2024 "The productivity boost we needed" 5/5 What do you like best about Cloud Coach? It was easy to use and implement, and the templates for projects were a lifesaver. We were implementing the system at a time of tremendous growth and it was not only easy to convert our projects into CC, but the change management was quick because the tool was so easy to navigate. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? There are a few small quirks at times that the team finds annoying, but it doesn't prevent adoption or use. No software is perfect and I'm pretty sure if I said we were going back to the old way there would be an uproar. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Task and owner management, projecting project completion, tracking status and risk, and the ability to connect to SalesForce. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") UB Verified User in Biotechnology Enterprise (\> 1000 emp.) 2/16/2024 "Customizable to your team’s specific needs" 5/5 What do you like best about Cloud Coach? The best part of Cloud Coach is how easy is it to create custom reports and dashboards within the platform while also being able to export data for more complex analysis. This functionality allows me to get the information I need quickly to solve problems and answer questions accurately. I also have vendor support, onsite admin, and a team member who excels at reporting to assist with customizing Cloud Coach to my team's requirements so I don't need to waste time myself configuring tools to get to the data I need. Everyone's time and expertise is valued through this approach. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? The Cloud Coach package we purchased does not include staging functionality that would require project managers to fill out certain fields before they can move on to the next project phase. Our Cloud Coach support team member informed me that it was available at first but, upon further investigation, determined our organization does not have access to it. This means I need to do a little more oversight to ensure team members are putting in accurate and complete data. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Cloud Coach allows my team to track their progress on a project level, ensuring each milestone is met and documented while giving me tools to manage the entire program. I can easily draw insights from analytics to report up to executive leadership. The amount of time I spend generating actionable insights from data has decreased greatly as we've customized Cloud Coach to work for us. Review collected by and hosted on G2.com. Show More 7/15/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") EM Verified User in Manufacturing Enterprise (\> 1000 emp.) 7/12/2024 "Very good software, great account support" 4.5/5 What do you like best about Cloud Coach? We are maturing our global program management capabilities, part of which is moving from an Excel-based system to a proper online system. We selected CloudCoach because it integrated well in our existing Salesforce instance, and we liked the out-of-the-box functionality and were impressed with the account and implementation teams. We are nearing our launch soon, and it has been one of the most well-organized and efficient implementations I have experienced. We have a lot of custom requirements and needs, and the CloudCoach team has been extremely flexible to our requests for customization. We're truly going to end up with a solution that works for us and our process, rather than fitting our process to existing software. I have also appreciated the input from the CloudCoach team on best practices. When we launch, this system will be part of our daily routines and allow for increased transparency across the company. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? As with any software, there are features we would like to see added. Most of what we desired had a solution, but others are part of the broader product roadmap. I do trust that the software will continue to improve for all over time as features are added. One challenge we had in the past was the need for a Salesforce license with the CloudCoach license, but the introduction of the MyDay license has solved that issue for us. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Automating and standardizing legacy new product introduction processes across multiple, global manufacturing sites. The system will also provide great transparency and visibility internally and with our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/12/2024 "Cloud Coach works for me!" 5/5 What do you like best about Cloud Coach? Cloud Coach integrates well with SalesForce and allows me to connect project activites, communications, progress and timelines effectively with other parts of our organization. With the External Project View, my clients can also view project progress in real time with a secure url. It has moved us from four or five different applications to one, where I can track resource, manage meeting minutes, project timelines and stakeholders all in one place. I use it every day on every project. It was easy to implement, and and easy to use daily. The company's customer support provides prompt responses and helps us with application-related questions and issues. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? While the product does not have many of the detailed functions present in other apps, it does provide a global view of a project, allowing me to manage almost all aspects of a project in one application. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? In a recent upgrade we encountered some issues related to our custom setups, which the support team was able to identify, coach us in solving the issues and provided a solution for correction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jason R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason R.") JR Jason R. Chief Operating Officer Mid-Market (51-1000 emp.) 7/15/2024 "Cloud Coach as the foundation for evolving service delivery" 4/5 What do you like best about Cloud Coach? The potential for using Cloud Coach to bring together project management capabilities with resource management for a B2B SaaS organization. Being built on the Salesforce platform enabling connecting visibility and communication Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? Configuring Cloud Coach as part of a larger change management initiative to evolve the service delivery operations has been a challenge. A lot of questions that needed to be answered were not identified until we were further into the process causing delays and changes in the strategy. The implementation was assumed to be basic as we were not replacing anything, but the challenge was not having experience within the team to make informed decisions. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Visibility into the status, cost, and timing of client projects. The ability to manage resource assignments and proactively schedule projects based on staffing needs of projects in queue. Ability to properly price projects with consistent insights into the time and cost of projects. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LG Lindsey G. Mid-Market (51-1000 emp.) 1/11/2024 "Exceptional Support and Continuous Improvement with Cloud Coach" 5/5 What do you like best about Cloud Coach? As the Salesforce administrator responsible for managing Cloud Coach within our organization, I can confidently say that the support and service provided by the Cloud Coach team have exceeded our expectations. The support team's responsiveness is truly impressive. They consistently address our queries promptly, providing detailed explanations accompanied by helpful screenshots. This level of assistance has proven invaluable in troubleshooting and gaining a deeper understanding of the application. Our Customer Success Manager deserves special commendation. Unlike other vendors who may disengage post-implementation, our manager has been proactive in ensuring our ongoing success. Scheduling regular meetings, even a year out, has been a game-changer, allowing us to delve into customization options and address evolving needs. The organization of Cloud Coach's website is user-friendly, facilitating quick access to valuable resources. The commitment to innovation is evident through continuous improvements and the introduction of new features. Regular meetings for new releases keep us informed and empower us to leverage the latest capabilities for enhanced workflows. In summary, Cloud Coach has not only provided us with a robust project management solution but has also demonstrated a commitment to ongoing support and improvement. The combination of responsive support, a dedicated Customer Success Manager, user-friendly resources, and continuous innovation makes Cloud Coach a standout choice. Highly recommended for organizations seeking a reliable and evolving project management solution. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? It would be beneficial if the Cloud Coach team could implement a notification system, perhaps through email, to alert administrators about bug fixes. This would ensure that administrators are promptly informed and can easily update to the latest version, contributing to a smoother user experience. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Cloud Coach is solving critical issues in project management by providing a flexible, customizable, and collaborative platform. The benefits we've experienced include streamlined project workflows, proactive issue resolution, tailored customization, ongoing support, and enhanced communication and transparency. These improvements collectively contribute to the overall success of our projects and the efficiency of our team. Review collected by and hosted on G2.com. Show More Response from Jonny Pugh of Cloud Coach [Editedit](https://www.g2.com/survey_responses/cloud-coach-review-9103564/official_response/edit) Hi Lindsey, first off thank you so much for taking the time to share such a detailed and flattering review on G2! We're so proud to have made a positive impact on your role as a Salesforce admin and, by extension, the success of your organization's project management. Your appreciation for our support team, CSM, resources, and commitment to innovation means the world to us. Your suggestion about email notifications for bug fixes is excellent. I’ll pass this feedback on to our development team for consideration. Have your CSM reach out to our Product team, mentioning this review, and we will work to get you better notified. Thank you again for being a fantastic Cloud Coach customer! 4/10/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 8/23/2024 "Great customer service. System capability is limited but gets the job done!" 4/5 What do you like best about Cloud Coach? I like the integration with Salesforce and ease of use for day-to-day processes. Great tool for any implementation or poject management use. Customer support is excellent. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? Lack of ease in editing task lists (i.e. removing a section or mulitple tasks individually rather than having the ability to delete an entire section). Removing tasks can be time consuming and often need to refresh due to recieipt of errors when deleting mulitple tasks. Reporting function is not user friendly. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? Keeps internal team on track during client implementation to ensure steps/tasks are not missed throughout the process. Reporting capabilities to provide further insight to implementation delays, implementation timing (speed from initiation to completion), and tracking processes/documents in one system of record. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cameron D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron D.") CD Cameron D. Salesforce Consultant/Account Manager Small-Business (50 or fewer emp.) 10/16/2024 "An underwhelming experience" 2.5/5 What do you like best about Cloud Coach? It is very powerful and fully featured....at the highest pricing tiers. Review collected by and hosted on G2.com. What do you dislike about Cloud Coach? It has very few resources for in depth setup other than a resource site explaining features. Useful features are hidden behind high pricing tiers. Review collected by and hosted on G2.com. What problems is Cloud Coach solving and how is that benefiting you? It is a salesforce native project management suite that doesn't force me to swivel to a separate platform Review collected by and hosted on G2.com. 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