--- title: Cloud Assess Reviews meta\_title: 'Cloud Assess Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 50 reviews by the users' company size, role or industry to find out how Cloud Assess works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 50 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- ### Cloud Assess Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Cloud Assess **easy to use** , appreciating the responsive support team that quickly resolves issues. [(19 mentions)](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=1826846&qs=pros-and-cons#reviews) Users praise the **responsive customer support** of Cloud Assess, enhancing student success and satisfaction significantly. [(15 mentions)](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=1826687&qs=pros-and-cons#reviews) Users value the **excellent customer support** of Cloud Assess, enhancing experiences and ensuring student success. [(12 mentions)](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=1826493&qs=pros-and-cons#reviews) Users praise the **quick response time** of Cloud Assess, highlighting efficient support and immediate assistance. [(7 mentions)](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=1826708&qs=pros-and-cons#reviews) Users value the **efficiency improvements** from Cloud Assess, enhancing training and reducing the need for paper. [(5 mentions)](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=2335295&qs=pros-and-cons#reviews) Users face **technical issues** like clunky processes and glitches, impacting their overall experience with Cloud Assess. [(6 mentions)](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=2259361&qs=pros-and-cons#reviews) Users find the **limited features** of Cloud Assess restrictive, impacting their specific content delivery needs and efficiency. [(4 mentions)](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=2055541&qs=pros-and-cons#reviews) Users express frustration with **missing features** that hinder usability and suggest improvements for a better experience. [(3 mentions)](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=2335613&qs=pros-and-cons#reviews) Users experience **update issues** that cause clunkiness and confusion, impacting their overall satisfaction with Cloud Assess. [(3 mentions)](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=2111040&qs=pros-and-cons#reviews) Users find the new interface **confusing** and prefer the familiarity of the older version for ease of use. [(2 mentions)](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=1826224&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Cloud Assess ##### 1. Ease of Use Users find Cloud Assess **easy to use** , appreciating the responsive support team that quickly resolves issues. [ See 19 mentions ](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=1826846&qs=pros-and-cons#reviews) See Related User Reviews AN 4.0/5 "A strong local offering providing a modern approach to learning content delivery" What do you like about Cloud Assess? the Cloud Assess team are working continually to improve the experience for both admin and learners including looking at appropriate yet innovative wa AN 4.5/5 "Cloud Assess is a user friendly, intuitive platform that all users seem to really enjoy." What do you like about Cloud Assess? It is user friendly for students, trainers and administrators. I like that my feedback and suggestions are taken on board quickly and often actioned. ##### 2. Customer Support Users praise the **responsive customer support** of Cloud Assess, enhancing student success and satisfaction significantly. [ See 15 mentions ](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=1826687&qs=pros-and-cons#reviews) See Related User Reviews AN 4.5/5 "Cloud Assess is a user friendly, intuitive platform that all users seem to really enjoy." What do you like about Cloud Assess? It is user friendly for students, trainers and administrators. I like that my feedback and suggestions are taken on board quickly and often actioned. AN 4.0/5 "User friendly, great customer service" What do you like about Cloud Assess? It's very user friendly from a student point of view. The support team is responsive and helpful. ##### 3. Helpful Users value the **excellent customer support** of Cloud Assess, enhancing experiences and ensuring student success. [ See 12 mentions ](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=1826493&qs=pros-and-cons#reviews) See Related User Reviews AN 4.5/5 "Cloud Assess is a user friendly, intuitive platform that all users seem to really enjoy." What do you like about Cloud Assess? It is user friendly for students, trainers and administrators. I like that my feedback and suggestions are taken on board quickly and often actioned. AN 4.0/5 "User friendly, great customer service" What do you like about Cloud Assess? It's very user friendly from a student point of view. The support team is responsive and helpful. ##### 4. Response Time Users praise the **quick response time** of Cloud Assess, highlighting efficient support and immediate assistance. [ See 7 mentions ](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=1826708&qs=pros-and-cons#reviews) See Related User Reviews AN 4.5/5 "Cloud Assess is a user friendly, intuitive platform that all users seem to really enjoy." What do you like about Cloud Assess? It is user friendly for students, trainers and administrators. I like that my feedback and suggestions are taken on board quickly and often actioned. AN 4.0/5 "User friendly, great customer service" What do you like about Cloud Assess? It's very user friendly from a student point of view. The support team is responsive and helpful. ##### 5. Efficiency Users value the **efficiency improvements** from Cloud Assess, enhancing training and reducing the need for paper. [ See 5 mentions ](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=2335295&qs=pros-and-cons#reviews) See Related User Reviews AN 4.0/5 "A strong local offering providing a modern approach to learning content delivery" What do you like about Cloud Assess? the Cloud Assess team are working continually to improve the experience for both admin and learners including looking at appropriate yet innovative wa AN 5.0/5 "Very happy long term client" What do you like about Cloud Assess? Saved time and our student success rates and customer satisfaction has increaded ### 5 Cons or Disadvantages of Cloud Assess ##### 1. Technical Issues Users face **technical issues** like clunky processes and glitches, impacting their overall experience with Cloud Assess. [ See 6 mentions ](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=2259361&qs=pros-and-cons#reviews) See Related User Reviews AN 4.5/5 "Cloud Assess is a user friendly, intuitive platform that all users seem to really enjoy." What do you dislike about Cloud Assess? There are still a few clunky processes in the back end where I work and I have logged these as feature requests. Some of these things would make the u AN 5.0/5 "Prompt and efficient support team." What do you dislike about Cloud Assess? Sometimes it's lagging, taking quite some time to load. ##### 2. Limited Features Users find the **limited features** of Cloud Assess restrictive, impacting their specific content delivery needs and efficiency. [ See 4 mentions ](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=2055541&qs=pros-and-cons#reviews) See Related User Reviews AN 4.0/5 "A strong local offering providing a modern approach to learning content delivery" What do you dislike about Cloud Assess? We have some very specific niche uses for our organisations content delivery and we don't always fit Cloud Asses's broader approach. AN 4.0/5 "Team is awesome and helpful!" What do you dislike about Cloud Assess? There are some downsides, for example on the app, some of the question types are not compatible. ##### 3. Missing Features Users express frustration with **missing features** that hinder usability and suggest improvements for a better experience. [ See 3 mentions ](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=2335613&qs=pros-and-cons#reviews) See Related User Reviews AN 4.5/5 "Cloud Assess is a user friendly, intuitive platform that all users seem to really enjoy." What do you dislike about Cloud Assess? There are still a few clunky processes in the back end where I work and I have logged these as feature requests. Some of these things would make the u AN 4.0/5 "Team is awesome and helpful!" What do you dislike about Cloud Assess? There are some downsides, for example on the app, some of the question types are not compatible. ##### 4. Update Issues Users experience **update issues** that cause clunkiness and confusion, impacting their overall satisfaction with Cloud Assess. [ See 3 mentions ](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=2111040&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "The system is very easy to use, it is very intuitive and has a simple UI" What do you dislike about Cloud Assess? It can be a bit clunky when new updates roll out ![Cliver S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cliver S.") CS Cliver S. 4.0/5 "Generally an ok product" What do you dislike about Cloud Assess? The UI update was done without warning. I found it rude. ##### 5. Confusing Interface Users find the new interface **confusing** and prefer the familiarity of the older version for ease of use. [ See 2 mentions ](https://www.g2.com/products/cloud-assess/reviews?filters%5Bsentiment_snippet%5D=1826224&qs=pros-and-cons#reviews) See Related User Reviews TD Tenielle D. Small-Business (50 or fewer emp.) 4.5/5 "Makes the assessment process easy" What do you dislike about Cloud Assess? Not the biggest fan of the new interface. The trainers and I prefer to use the older one. I like that they've given people the option to continue us ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to navigate" What do you dislike about Cloud Assess? Nothing yet. I think when we fisrt started to use it we had to get use to the lapout but once you know where eveythign is its super easy. ## Top-Rated Alternatives [ ![Trainual](https://images.g2crowd.com/uploads/product/hd_favicon/1f4299cbc54a41a4af8bc29a10664a45/trainual.svg "Trainual") Trainual 4.7/5(1,075) ](https://www.g2.com/products/trainual/reviews) [ ![Absorb LMS](https://images.g2crowd.com/uploads/product/hd_favicon/1516297570/absorb-software-absorb-lms.svg "Absorb LMS") Absorb LMS 4.6/5(958) ](https://www.g2.com/products/absorb-software-absorb-lms/reviews) [ ![Canvas LMS](https://images.g2crowd.com/uploads/product/hd_favicon/cc84f1e73e41e2494758227287a0c804/canvas-lms.svg "Canvas LMS") Canvas LMS 4.5/5(1,838) ](https://www.g2.com/products/canvas-lms/reviews) [ View All Alternatives ](https://www.g2.com/products/cloud-assess/competitors/alternatives) AN Verified User in Hospitality 6/19/2025 "Once of the greatest LMS to user - very user friendly" 5/5 What do you like best about Cloud Assess? Easy to understand and user friendly to learners and trainers Review collected by and hosted on G2.com. What do you dislike about Cloud Assess? There is nothing to dislike about Cloud Assess Review collected by and hosted on G2.com. What problems is Cloud Assess solving and how is that benefiting you? Our team in Admin will assist in solving issues to ensure that the process is running smoothly for learners and trainers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Professional Training & Coaching 5/23/2025 "Excellent Product and Digital Solution, with the friendliest Service" 5/5 What do you like best about Cloud Assess? The possibility to be to operate your RTO paperless on digital platforms. This is made easier by the friendly and helpful service provided by staff. Review collected by and hosted on G2.com. What do you dislike about Cloud Assess? It does take some time to digitize your "paperwork" Review collected by and hosted on G2.com. What problems is Cloud Assess solving and how is that benefiting you? Whatever the challenge we present they acknowledge and make a effort to resolve and find a solution. Review collected by and hosted on G2.com. Show More Response from Helen Baker of Cloud Assess [Editedit](https://www.g2.com/survey_responses/cloud-assess-review-11211174/official_response/edit) Thanks for your review! We're glad Cloud Assess is helping you go paperless and that our team’s support has made the transition smoother. We understand digitising can take time, and we’re here to help every step of the way. Current UserValidated ReviewerSource: In-app AN Verified User in E-Learning 6/25/2025 "streamlined and easy to navigate" 5/5 What do you like best about Cloud Assess? easy to navigate, go straight to my students work . Reports available Review collected by and hosted on G2.com. What do you dislike about Cloud Assess? not being able to see at a glance the intakes progress on each unit on the main intake page displaying units Review collected by and hosted on G2.com. What problems is Cloud Assess solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Higher Education 6/16/2025 "Cloud Assess is very user-friendly and easier to navigate since the upgrade last year." 5/5 What do you like best about Cloud Assess? I find it very easy to navigate now since the upgrade. Review collected by and hosted on G2.com. What do you dislike about Cloud Assess? At first you had to go back to start to navigate but now you can back track Review collected by and hosted on G2.com. What problems is Cloud Assess solving and how is that benefiting you? The searches for items operates very quickly and effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Hospital & Health Care 6/19/2025 "Best LMS I have used" 5/5 What do you like best about Cloud Assess? Ease of use for students and for trainers. Review collected by and hosted on G2.com. What do you dislike about Cloud Assess? There isn't anything to dislike, really. Maybe it could possibly allow question by question marking, but it isn't really necessary. Review collected by and hosted on G2.com. What problems is Cloud Assess solving and how is that benefiting you? Ease of learning and assessment for students Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Education Management 6/4/2025 "Love Cloud Assess....!" 4.5/5 What do you like best about Cloud Assess? Easy to navigate and intuitive... and very a short "learning curve" Review collected by and hosted on G2.com. What do you dislike about Cloud Assess? I would like to see the "Response Box" for students allowing text formatting (Bold, Italic, Colour etc...) Review collected by and hosted on G2.com. What problems is Cloud Assess solving and how is that benefiting you? Allows us to keep track of our students' progress and assessing students easily. Review collected by and hosted on G2.com. Show More Response from Helen Baker of Cloud Assess [Editedit](https://www.g2.com/survey_responses/cloud-assess-review-11257427/official_response/edit) Thanks for the great feedback! We're glad Cloud Assess is working well for you and appreciate your suggestion about text formatting. I have passed it over to the dev team. In the meantime, please reach out to your Customer Success Manager if there is anything we can assist you with. It's great to hear it's helping with student tracking and assessment. Current UserValidated ReviewerSource: In-app AN Verified User in Higher Education 6/22/2025 "Have met or exceeded all expectations" 5/5 What do you like best about Cloud Assess? The team especially response times, along with constant product development Review collected by and hosted on G2.com. What do you dislike about Cloud Assess? Would have liked to see more Ai integration across all sections of the product Review collected by and hosted on G2.com. What problems is Cloud Assess solving and how is that benefiting you? Learner management system, reducing administrative errors Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Mining & Metals 5/17/2025 "Straight forward and easy to use" 4.5/5 What do you like best about Cloud Assess? How it is set up, won't let you close until all components are completed Review collected by and hosted on G2.com. What do you dislike about Cloud Assess? You have to take the assessment offline to use. Should be able to just get the assessment open and use (on or offline) Review collected by and hosted on G2.com. What problems is Cloud Assess solving and how is that benefiting you? Checking in using one touch to upload to our system Review collected by and hosted on G2.com. Show More Response from Helen Baker of Cloud Assess [Editedit](https://www.g2.com/survey_responses/cloud-assess-review-11183729/official_response/edit) Thanks for your feedback! Great to hear you’re finding Cloud Assess easy to use. Please reach out to Customer Success in relation to offline access. Let us know if there’s anything else we can do to support you! Current UserValidated ReviewerSource: In-app AN Verified User in E-Learning 6/11/2025 "Excellent platform" 5/5 What do you like best about Cloud Assess? Reliability, functionality and service.. Review collected by and hosted on G2.com. What do you dislike about Cloud Assess? If anything, it just needs a little more direction for users to navigate it but even then, we haven't really had any complaints Review collected by and hosted on G2.com. What problems is Cloud Assess solving and how is that benefiting you? Admin time Review collected by and hosted on G2.com. Show More Response from Helen Baker of Cloud Assess [Editedit](https://www.g2.com/survey_responses/cloud-assess-review-11286483/official_response/edit) Thanks so much for taking the time to review Cloud Assess. We're thrilled to hear that it is meeting your requirements. Current UserValidated ReviewerSource: In-app AN Verified User in Professional Training & Coaching 6/22/2025 "Good overall, sometimes frustrating" 5/5 What do you like best about Cloud Assess? It's a complete package, does it all for you Review collected by and hosted on G2.com. What do you dislike about Cloud Assess? The 'Apple user' logic, which is different from the scientific logic Review collected by and hosted on G2.com. What problems is Cloud Assess solving and how is that benefiting you? Compliance Review collected by and hosted on G2.com. 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