--- title: Cloud 9 Reviews meta\_title: 'Cloud 9 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how Cloud 9 works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 11 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Dental url: https://www.g2.com/categories/dental ---

# Cloud 9 Reviews & Product Details

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###### Profile Status

This profile is currently managed by Cloud 9 but has limited features.  
  
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Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs/OSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 has successfully deployed its cloud-based practice management software at more than 2,300 locations, and currently connects almost 18,000 individual users from all across North America. Practices switching to Cloud 9 gain immediate benefits of scalability and accessibility while keeping their total cost of ownership low.

* * *

Seller
 [Planet DDS](https://www.g2.com/sellers/planet-dds)
Discussions
 [Cloud 9 Community](https://www.g2.com/products/cloud-9/discuss)
Languages Supported
 

English

Overview by
 Sherwin Querubin

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View All Alternatives
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## User Insights

Average based on 11 real user reviews.

[Log in to unlock pricing and user insights](/login)

  

LD

Legare D.

Front Desk Coordinator

Small-Business (50 or fewer emp.)

2/24/2022

"My Experience with Cloud 9"

4/5

What do you like best about Cloud 9?

My favorite part about Cloud 9 so far has to be the staff behind it. The software itself may have its quirks, but every time I run into a problem, the support team is always helpful. I have no experience with a different practice management software, but I have heard from other team members that this is an improvement compared to the last one we used. Review collected by and hosted on G2.com.

What do you dislike about Cloud 9?

I feel that the reports are very lacking. They seem to pull unrelated information at times. For example, the software considers an appointment marked as "no show" as the patient's last appointment. I also have run into an issue with a baked-in report stating that there were x amount of patients in a certain status while the data miner said that there was a different amount. Review collected by and hosted on G2.com.

Recommendations to others considering Cloud 9:

Cloud 9's biggest strength is its ease of access and simplicity. Sometimes I do feel that is a weakness as well. Especially when trying to run complex tasks and reports. Review collected by and hosted on G2.com.

What problems is Cloud 9 solving and how is that benefiting you?

Cloud 9 has many tools to help ensure that patients always have an appointment. The recall system is simple and easy to manage once you learn to use "data-miner". Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Organic

## Questions about Cloud 9? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

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Ask about Cloud 9
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GU

Guest User

What is Cloud 9 Ortho used for?

0 Upvotes

0

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Join the conversation
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View all Discussions
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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/cloud-9/pricing)

##### Categories on G2

[Dental Practice Management](https://www.g2.com/categories/dental-practice-management)

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