That it is very simple to understand and that we have many options that come with this program. Always able to help when we need it. I use it everyday and sometimes many times a day. And the way that all the items go into our other system is awesome. Review collected by and hosted on G2.com.

Its not a dislike but awould like to have a way to message each of the different "cleints" within this program. Review collected by and hosted on G2.com.

Closinglock is secure platform in which the client can easily download wire instructions or initiate the wire directly through Closinglock. The platform allows for us to see if the client has or hasn't logged into the portal. Also secure way for the client to share their wire info with us. Review collected by and hosted on G2.com.

The time it takes to process if you need the wire the same day that the client is initiating the wire. Review collected by and hosted on G2.com.

The simplicity/user freindly for the new age and the updates as soon as the cleints complete their tasks. Review collected by and hosted on G2.com.

If someon decides to wire money directly through cloisng lock it takes vry long to actually hit our account. Review collected by and hosted on G2.com.

ID verification has been very helpful in our industry. We've even caught a fraudster. Review collected by and hosted on G2.com.

It's not easy to view all funtions/messages when using from a cell phone. I wish it pushed reminders to customers for incomplete tasks instead of us having to send a reminder. Review collected by and hosted on G2.com.

How easy it is to reach a Rep if needed, and the sites simplicity. Review collected by and hosted on G2.com.

Sometimes wires can take longer to arrive if the buyer sends the same day. Review collected by and hosted on G2.com.

Great tachnical support and easy to use as a title company Review collected by and hosted on G2.com.

Can be confusing for some individuals, might not be as cell phone friendly Review collected by and hosted on G2.com.

sending wiring instructions is very easy Review collected by and hosted on G2.com.

unable to use extension for phone number and only one email per person.

templates for siging documents would be nice Review collected by and hosted on G2.com.

I like that Closing Lock is a secure platform we can use with our customers to facilitate our closings. Review collected by and hosted on G2.com.

Sometimes it is not user friendly for the customer- glitches. And when two people share one email it causes issues. Review collected by and hosted on G2.com.

Closinglock is very easy and secure; the additional feature of verifying payoff instructions is awesome. Review collected by and hosted on G2.com.

We had one issue with a wire - insufficient funds. Wire was sent anyways and it was a lot of headache for us and the buyer. Review collected by and hosted on G2.com.

We love that its secure and easy to use! A lot of our clients that use it love that as well. Review collected by and hosted on G2.com.

One downside we run into is not knowing what the other person is looking at. So we have a hard time letting them know what to do next if they're doing the wrong thing. Review collected by and hosted on G2.com.