BT
Brooke T.
Attorney
Small-Business (50 or fewer emp.)
"We love it!"
5/5
What do you like best about Closinglock?

We love that Closinglock is a one stop shop - easily verifying IDs, sending and receiving wire instructions, esigning and verifying payoff instructions. It is super easy to use, especially with a SoftPro integration. Extra bonus is that all the support staff and trainers are great to work with. Review collected by and hosted on G2.com.

What do you dislike about Closinglock?

For some older clients that are not technically savvy, Closinglock will not work. They don't have a smart phone, or the skills to complete the required tasks. In such instances, we are forced to go the old fashioned route of verifying IDs, etc. Review collected by and hosted on G2.com.

BW
Brooke W.
President
Small-Business (50 or fewer emp.)
"Closinglock is a game changer"
5/5
What do you like best about Closinglock?

We use Closinglock to securely handle wire instructions and sensitive client information, and it give us-and our clients- total peace of mind. The platform is easy to use, reliable, and does exactly what it promises: protects against wire fraud and keeps our transactions secure.

Their customer support is top notch - quick to respond and always helpful whenever we've had a question. As a title agency security and trust are everything, and Closinglock has truly delivered. Highly recommend to any title professional looking to protect their clients on a daily basis and to help streamline the closing process. Review collected by and hosted on G2.com.

What do you dislike about Closinglock?

There isn't anything I currently dislike about Closinglock Review collected by and hosted on G2.com.

KD
Kristy D.
Escrow assistant
Mid-Market (51-1000 emp.)
"Effortless Closings with Top-Notch Identity and Wire Verification"
5/5
What do you like best about Closinglock?

Identity verification for out of state closings, wire verification and ease of sending documents. Customer support is always very responsive. Review collected by and hosted on G2.com.

What do you dislike about Closinglock?

Nothing at this time, there are a lot of options that I don't use in my role. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Outstanding Support and Hassle-Free Experience"
5/5
What do you like best about Closinglock?

Due to my work position having to be able to send out documents to esign and get notified once its been completed is my favorite it makes my job so much easier. Review collected by and hosted on G2.com.

What do you dislike about Closinglock?

that there is a wire transfer limit, but I can always reach out to closing lock support to have bumped up Review collected by and hosted on G2.com.

FJ
Felicia J.
Escrow Assistant
Small-Business (50 or fewer emp.)
"Safe and Secure Solution for Our Clients"
4.5/5
What do you like best about Closinglock?

I appreciate that it provides a safe and secure environment for our clients. Review collected by and hosted on G2.com.

What do you dislike about Closinglock?

So far, I haven't encountered any problems with the program. Review collected by and hosted on G2.com.

Raya S.
RS
Raya S.
"Effortless Fraud Prevention with Closinglock"
5/5
What do you like best about Closinglock?

I like how easy it is to use Closinglock. It's been super easy to set up, and we use it for all our files to help prevent fraud and secure wires. I also appreciate that it allows us to submit documents to clients and let them DocuSign. Review collected by and hosted on G2.com.

What do you dislike about Closinglock?

Delayed codes or specifics on cell phone number and emails Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Super Easy to Use and Intuitive"
4/5
What do you like best about Closinglock?

I appreciate how simple it is to use and how straightforward it is to request the information we need from our buyers or sellers. Review collected by and hosted on G2.com.

What do you dislike about Closinglock?

I would really like to have an option to move files into a "closed" folder or tab. Review collected by and hosted on G2.com.

JT
Jenna t.
"Effortless and Secure Document Handling"
5/5
What do you like best about Closinglock?

I like how efficient Closinglock is for sending out closing documents to buyers and sellers. It helps us send wire securely through our portal, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Closinglock?

Clients complain about code sending, it slow. If clients choose to do no payment, they still get task notifications Review collected by and hosted on G2.com.

Crysta B.
CB
Crysta B.
Youth Pastor
Small-Business (50 or fewer emp.)
"Secure and User-Friendly for All Ages"
5/5
What do you like best about Closinglock?

I like Closinglock for its ease of use and simplicity, which makes it accessible for clients of all generations, even those who are not tech savvy. Additionally, the customer service is great and was easy to work with, providing effective training to our team. Review collected by and hosted on G2.com.

What do you dislike about Closinglock?

nothing Review collected by and hosted on G2.com.

BW
Briana W.
"Efficient Fraud Protection with Stellar Support"
5/5
What do you like best about Closinglock?

I love how user-friendly the platform of Closinglock is, and the support is quick to respond when a client has an issue. The initial setup was very easy, and the support throughout the process was great. Review collected by and hosted on G2.com.

What do you dislike about Closinglock?

Currently, the beta testing for text messaging could be improved, especially with making it easier to start a conversation with a client. Review collected by and hosted on G2.com.