I love the product. It was easy to implement into our work flow. It's a universal one-stop product that almost offers everything you need. I know things are coming down the pipeline that will make them a product that encompasses everything we would need. We use the ID verification on every file as well as the payoff verification. Review collected by and hosted on G2.com.

Some of the disadvantages are that it feels like it's own product even though it is integrated through Softpro. The document portal can be a little clunky or hard to use. Review collected by and hosted on G2.com.

I like that Closinglock is integrated with Ramquest and autofills with the client information on our system, which means there's less information that I have to type in another platform. The secure two-step encryption makes clients more trusting of the information they receive. Closinglock offered more features and was easy to set up. Review collected by and hosted on G2.com.

Closinglock has been down frequently lately. It's sporadic when it goes down, so it has to be reloaded and restarted when that occurs. Review collected by and hosted on G2.com.

Ease of use and easy for customers to provide wiring instructions and e-sign documents. Review collected by and hosted on G2.com.

I really haven't had any issues with ClosingLock. It has been all-around good to work with. Review collected by and hosted on G2.com.

I like using Closinglock because it ensures that all the information we share is safe and secure. The safety it brings to the company and the client is really valuable. It effectively limits fraudulent attempts from any outside source. The initial setup of Closinglock was pretty easy too. Review collected by and hosted on G2.com.

Maybe a note to clients when receiving wiring instructions that they do not have to use Closinglock to upload their funds for the transaction through Closinglock due to the money limits. Review collected by and hosted on G2.com.

I love the ease of being able to set up my file and quickly send out the request to the clients for their information to get for my file. It's really easy to use and the customer service is super helpful. Review collected by and hosted on G2.com.

Sometimes it is difficult for the client to submit the questionnaire form. They cannot submit on their phone and that is a hassle. Review collected by and hosted on G2.com.

I like the Closinglock portal because it is so easy to use, and you hardly need to have it explained. The initial setup was easy, and we have yet to not know how to do something. Review collected by and hosted on G2.com.

The importance of our timeline and getting documents back in our office within 24 hours. A lot of UPS and FedEx stores have a "cut off" time so if they don't drop them off until 7 pm it might not even move till the next business day. Review collected by and hosted on G2.com.

I find Closinglock great for my day-to-day office work and really helpful. I love that my clients appreciate the secureness it offers. It's easy to use and secure, and the ID verification feature is great for identifying if something is fraud or legit. Plus, it's easy to set up. These features make it invaluable to me. Review collected by and hosted on G2.com.

It can confuse clients at first because it is 3rd party Review collected by and hosted on G2.com.

I like Closinglock for its ease of use and the immediate notifications I receive when someone has passed their identity verification. It's really helpful to be able to send wiring instructions securely and verify our clients. The initial setup was very easy; we just got the email, logged in, and we're good to go. Review collected by and hosted on G2.com.

Maybe, adding additional partners, information when opening a case. Review collected by and hosted on G2.com.

I like that Closinglock is very easy to use and straight to the point. It's great for identity verification with sellers and buyers, sharing wiring instructions, and gathering secure information. Customers also find it easy to use and secure. Their customer service is top-tier and incredibly helpful, especially during the initial setup, which was very easy. Overall, Closinglock makes securely transferring information during property transactions happen smoothly. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I use Closinglock for wire transfers, and it makes it much simpler to send instructions and content to clients. I love its easy-to-navigate interface, and the forms are straightforward and titled to be absolutely foolproof. The initial setup was very simple; I just logged in, and it works fine. Overall, I have no complaints and would highly recommend it. Review collected by and hosted on G2.com.

The program itself is fine; I have no complaints. Review collected by and hosted on G2.com.