I like the recent improvements, the agent node is particularly useful. The old flow could get stuck in the weeds sometimes, but the agent node handles complex questions very effectively Review collected by and hosted on G2.com.

The character limit on the agent node still feels too small, especially considering invoking the tools takes up characters. I end up spending like 10-15% of my total characters just calling the tools, super frustrating. Review collected by and hosted on G2.com.

That is customizable. You can go in depth with customizations. And of course if the client has any need for specific services or specific questions, the AI handles it really good. I compared a lot of other AI chatbots agents and non like a CloseBot at the moment Review collected by and hosted on G2.com.

At first it was kind of overwhelming and I didn't know where to start but gladly they had a lot of tutorials and updates coming. You could see that the team is all in on the development of CloseBot Review collected by and hosted on G2.com.

I use CloseBot for booking appointments, and it's been really helpful because it handles the bookings automatically. This means I don't need to pay employees to do this task, which is a big plus. The service is easy to use and fast, which makes the whole process smooth and efficient. I've found the initial setup to be pretty easy as well. Review collected by and hosted on G2.com.

Their rebilling feature didn’t work great. When I share the link with clients to add their card details, the link expires quickly. Review collected by and hosted on G2.com.

Once I had my mind wrapped around it, it was pretty easy to set up. It's incredibly flexible in terms of its configurability, and it's really applicable to almost any use case. Review collected by and hosted on G2.com.

Onboarding wasn't the best. The documentation is good, but it was still a heavy lift. Review collected by and hosted on G2.com.

Super great customer service is amazing. It does exactly what it's supposed to. A little bit complicated to get set up in the beginning, but once you figure it out, it's great. Review collected by and hosted on G2.com.

Just a little complicated to get set up, but overall the customer service was good. Review collected by and hosted on G2.com.

How well it integrates with goHighLevel and how easy it is to reference custom fields in the platform. Review collected by and hosted on G2.com.

I've been using other agents, and I get that the purpose is to simplify the experience to non-technical people, so it feels like the platform has a learning curve of its own. I know exactly what I want to do but I have to figure out how. Still pretty user friendly though. Review collected by and hosted on G2.com.

It's easy to use and pretty reliable most of the time. Review collected by and hosted on G2.com.

When things go wrong, it's often a mystery to figure out why, and sometimes it just randomly stops working the way it's supposed to. Review collected by and hosted on G2.com.

I love the new Agent Node in CloseBot because it adds incredible flexibility and robustness to information gathering. I also appreciate that it can call my custom tools. The initial setup has been easy so far, and I'm excited to deploy it to a live website and see how that goes. Review collected by and hosted on G2.com.

Nothing as yet. Once I get into it I will likely find areas that could be better Review collected by and hosted on G2.com.

Agentic nodes make it much easier to build a smart ai agent Review collected by and hosted on G2.com.

not so much customization especially when it comes to frequency penalties as well as the fact that it is quite expensive. Review collected by and hosted on G2.com.

Easy to get it set up, troubleshoot, good documentation and overall user experience in the back end. Review collected by and hosted on G2.com.

Human Support is too slow. I often get handed to a new agent, and they ask the same questions the previous agent asks, meaning they dont check chat history. This causes days of back and forth. Often not able to solve my problem, and contradicting documentation. AI support is ok, but human support fails me usually Review collected by and hosted on G2.com.