Adam A.
AA
Adam A.
"Revolutionized Our Sales with Speed and Simplicity"
5/5
What do you like best about Close?

I really appreciate how fast, easy, and simple Close is to use; it outshines other CRMs in that regard. It's been a game changer for being able to dial and call leads at a mass scale, helping me make a lot of money for my company. Compared to Go High Level, Close is better in every way. The initial setup was pretty simple as well, with no problems at all for the managers who set it up. Review collected by and hosted on G2.com.

What do you dislike about Close?

Nothing is even needed to improve, maybe just an option to make the power dialer double dial leads that don't pick up before moving on. Review collected by and hosted on G2.com.

Theresa D.
TD
Theresa D.
"Effortless Email Flow and Contact Management"
4/5
What do you like best about Close?

I appreciate Close for letting me send an email flow without having to constantly check back when to send the next email. It keeps my contacts organized with the correct phone numbers and emails. I like how it lets me create email flows for different kinds of companies. Close is pretty easy to use; it's not that difficult, and it's self-explanatory for the most part. I definitely value the email flow feature and the ability to see if people have opened my emails. Review collected by and hosted on G2.com.

What do you dislike about Close?

I think just the overall interface could look a little bit better. Review collected by and hosted on G2.com.

Shiv Om 		 C.
SC
Shiv Om C.
Engagement Manager
Mid-Market (51-1000 emp.)
"CRM – that widens your reach"
4/5
What do you like best about Close?

What I like the most is the email campaign and workflow feature. It helps us reach more people with mass campaigns, and at the same time, we can send quick one-to-one emails right after a call using templates. This way, we can follow the 3M strategy faster and more easily. Review collected by and hosted on G2.com.

What do you dislike about Close?

The filters available in Close feel a bit rigid, which sometimes makes it challenging to create smart views effectively Review collected by and hosted on G2.com.

Jay H.
JH
Jay H.
"AI-Powered CRM with Room for Improvement"
5/5
What do you like best about Close?

I appreciate Close for its great AI assistance in lead summarizing and lead search. I also find the task system awesome. The AI assistance is present in every step, which is really helpful. Additionally, the call recognition system works well, making my experience smoother than before. The initial setup of Close was dope, which made it easy for me to get started. Review collected by and hosted on G2.com.

What do you dislike about Close?

I think activities need to be more organized or have some filters. Filters should be clearer in everything. Also, leads can be messed up and I feel there needs to be a better AI-optimized lead list. Review collected by and hosted on G2.com.

JF
Julian F.
Analysts
Mid-Market (51-1000 emp.)
"Streamlined Sales Management with Minor Hiccups"
3/5
What do you like best about Close?

I use Close for managing my sales process, making calls, and texting all in one place. I appreciate its super clean and fast interface that handles high-volume calling smoothly, along with integrated call recording. It really removes friction, letting me blast through outreach effortlessly. The initial setup was smooth and user-friendly, which is a breath of fresh air with no long onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Close?

I don't like Close's email sequence quirks and logging annoyances. It would be better with more affordable entry pricing, flexible pricing options, and improved analytics. Review collected by and hosted on G2.com.

Kevin S.
KS
Kevin S.
Director
Small-Business (50 or fewer emp.)
"Best Phone Carrier and Dialer in 2026"
5/5
What do you like best about Close?

Finally upgraded to the $149 (scale) plan and I couldn't be happier. I use the Close mobile app because I'm always on different job sites. So I get access to all my contacts and their pipeline stages while I'm on the move every day. Got help setting up my regulatory bundle too. Review collected by and hosted on G2.com.

What do you dislike about Close?

Dark mode could use an up date but other than that, close is great to use. Review collected by and hosted on G2.com.

Max A.
MA
Max A.
Small-Business (50 or fewer emp.)
"Streamlines Lead Management but Dialer Needs Improvement"
3.5/5
What do you like best about Close?

I really like the workflow Close facilitated. The way it was able to relieve leads through the CSV function was beneficial. I thought it was a good price point and using it was straightforward. The initial setup was very easy, only took minutes. Review collected by and hosted on G2.com.

What do you dislike about Close?

I didn't like the inability to use the dialer because of the documents and things needed to get approval. Why would I have to have a business Facebook page and a sole proprietor EIN just to use the dialer function? Review collected by and hosted on G2.com.

Kristijan B.
KB
Kristijan B.
Small-Business (50 or fewer emp.)
"High-Quality Calls, Easy Setup"
4.5/5
What do you like best about Close?

I use Close for cold calling and it really solves the problem of making calls internationally with great quality. I like the quality of the software in general. The sound quality, conversation quality, easy UI, and perfect flow stand out for me. The initial setup of Close was remarkably easy, a perfect 10/10. Review collected by and hosted on G2.com.

What do you dislike about Close?

Pricing is just a bit high Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Easy Note-Taking Anywhere with a Simple, User-Friendly Setup"
5/5
What do you like best about Close?

The availability for note taking and it's ease of use anywhere Review collected by and hosted on G2.com.

What do you dislike about Close?

The mobile phone side of it is more difficult than the desktop setup Review collected by and hosted on G2.com.

Dustin B.
DB
Dustin B.
Insurance Agent
Small-Business (50 or fewer emp.)
"Highly Customizable lots of Integrations"
4.5/5
What do you like best about Close?

I like the customization options in Close; there are a lot of options available. It's pretty easy to use, and I love the ton of different integrations it offers. Review collected by and hosted on G2.com.

What do you dislike about Close?

The beginning was a little complicated because I didn't understand a lot of the technology. I don't have a tech background. Review collected by and hosted on G2.com.