I like the straightforward visibility it gives into the sale pipeline allowing me to clearly see where leads and opportunities stand which helps plan for daily routine follow-ups and call back notifications. Review collected by and hosted on G2.com.

I honestly cannot think of a negative reason to not like this platform because it is reliable and their support team is efficient and always ready to help as well. Review collected by and hosted on G2.com.

I like Close because it's really simple to use and personalize. It's simple to customize and helps me do things faster in a reliable way. I use the workflows a lot, as they help me manage my outbound in a good way. The pipelines are a key feature for me, and they're one of the main reasons I use the software. I also think the initial setup was easy, as I've heard no complaints about the process. Review collected by and hosted on G2.com.

I think it could be improved, the reports. And most of them, the reports of activities, some custom activities it's hard to see or I don't know yet how to see activities and correlate the activities to an opportunity in a way that I can analyze better. Review collected by and hosted on G2.com.

Great tool for staying in contact with my crew. Really like the calling and how easy it is to get going in NZ. Integration with my email was easy. Everything works perfectly for me. Getting my money's worth. Review collected by and hosted on G2.com.

Not a lot I don't like. It took me a few days to figure out. More tutorials on YT would be great. Review collected by and hosted on G2.com.

I like that Close keeps all the conversations I have with a certain client or lead in their tab and separates them if they were different conversations. I also like that it keeps all files we exchanged in a separate tab. As I run a print shop, it's very important to have a clear view when I send my clients designs that they need to approve. Close makes it easy to track which version they approved, especially with the files tab functionality. The initial setup was very easy, and I figured everything out instantly. Review collected by and hosted on G2.com.

I would love to use Close for cold calls as well, but it doesn't support Serbian (+381) number, so I can't. I can but people will think I'm a scammer if I don't have a Serbian number. I would love if they added support for Serbian (+381) number. Review collected by and hosted on G2.com.

I love how fast and convenient Close is. Everything is stored in one place, making it easy to reach out to people and track my most important KPIs. The initial setup was very easy, and their team was kind enough to offer us onboarding. Review collected by and hosted on G2.com.

- Review collected by and hosted on G2.com.

Platform is easy to use and flows well for our inside and outside sales teams. Report generation is easy to use as well. Review collected by and hosted on G2.com.

I have yet to have any issues or find myself needing something it doesn't provide for my team and I. Review collected by and hosted on G2.com.

I use Close to manage and streamline my sales pipeline. It helps me track leads and manage deals, keeping all communications, calls, emails, and notes in one place. I love how sales-focused and intuitive it is, especially with the built-in calling and email features because they let me communicate with prospects directly from the platform. The automatic call logging, email tracking, and activity history are great for maintaining a complete record of every interaction. I appreciate the clean, customizable pipeline view that gives me instant visibility into where deals stand and what needs attention next. Plus, the powerful search and filtering make it simple to prioritize leads, segment accounts, and stay organized. The onboarding process is intuitive, making it simple to get started without requiring much technical knowledge. Review collected by and hosted on G2.com.

While the existing reports are useful, they can feel a bit limited when you want highly customized views or more advanced dashboards. Having more drag and drop reporting or deeper analytics would make performance tracking and forecasting even easier. In addition, the interface is clean, but managing a large number of leads can feel information dense. More layout customization or collapsable views could help tailor the experience for different workflows. Review collected by and hosted on G2.com.

I like that the user interface and user experience of Close are clear and simple. It helps me easily move from one lead to another and conduct calls in a structured manner. I can see the possible information from the lead well in an overview. I understood everything quite easily in one to two hours. Review collected by and hosted on G2.com.

The power dialer is not included in the Solo Plan. Review collected by and hosted on G2.com.

The best thing about close is how easy it allows you to control pipeline. The new AI features are perfect too Review collected by and hosted on G2.com.

To be honest, once a sale is made, the CRM could do better to make to post sale process is easy Review collected by and hosted on G2.com.

I find Close incredibly useful for tracking everything with easy-to-use smart views and simple filter adjustments. It's great for seeing where my deals are in the sales cycle. I love the call recording feature because it ensures I remember conversations. The phone application is handy, allowing me to work on the go. I appreciate how simple it is to use both the desktop and phone apps. Close is the easiest, most user-friendly, and most affordable CRM I’ve used. I also value the ease of tracking leads and data and the easy user interface. The initial setup was extremely easy. Review collected by and hosted on G2.com.

I wish they had a local ID calling ability instead of having to change my number every time I dial a different state. Review collected by and hosted on G2.com.