Easy-to-use, intuitive UI, friendly onboarding, high performance, and good value for money. Review collected by and hosted on G2.com.

I have yet to find any problem because the features that I have been using are working smoothly; just sometimes, the pipeline status change works slowly. Otherwise, no other problem has been encountered. Review collected by and hosted on G2.com.

I find Close very helpful for staying organized with my contact lists and industry contacts. The feature of adding tasks to each individual contact to follow up or set a meeting is great, and having these tasks show up in my 'inbox' really helps me manage my daily and weekly to-do lists. It keeps me on top of my outreach by allowing me to follow up with calls or emails. I also integrated Close with my Outlook, and the initial setup was very easy. Review collected by and hosted on G2.com.

When I sort leads by a specific status and open one, then return to the previous tab, the sorting resets and the leads no longer stay filtered. To work around this when updating multiple leads, I've been opening each one in a new tab so the changes save correctly. This works, though it's a bit inefficient since it requires managing several tabs at once. Not a huge issue. Review collected by and hosted on G2.com.

What I like most about Close is how simple and intuitive it is to use. Everything I need.....calls, emails, follow-ups, and pipeline tracking is in one place, which makes it easy to stay organized and move quickly. I also really appreciate how it’s built with sales teams in mind, especially the calling and automation features, because they help me stay productive without feeling overwhelmed. Review collected by and hosted on G2.com.

If I’m being honest, the main downside for me is that Close can sometimes feel a bit rigid. It does what it’s designed to do really well, but when you want deeper customization or very detailed reports, you may hit some limits. There’s also a bit of a learning curve at the beginning, especially if you’re coming from a simpler tool. That said, none of these are deal-breakers. Review collected by and hosted on G2.com.

I find Close to be a very good tool for complete sales and outbound efforts. I like that it helps with speed to lead, mainly due to the autodialer feature, which is probably my favorite. I also appreciate how it allows for automated sequences for the dialer, making it efficient. Another aspect I really like is how notes are organized right under the autodialer. It shows a complete profile every time you're talking to a new contact, which helps to keep everything together and the CRM clean. The interface is designed to keep everything pretty straight and narrow, making it easy to document conversations. I also love the feature that includes the transcript of the call. This organization helps us stay aware and keep sales efforts on point. Additionally, the initial setup of Close was very, very easy, which was a big thing for me. Review collected by and hosted on G2.com.

The only time I had a problem with Close was when I couldn't integrate it with lead generation tools like Apollo. That really bothered me because I feel like that would have been the sequence that I would have absolutely loved. If I could have connected the two somehow through integration, then that data would have been very powerful to work with. Review collected by and hosted on G2.com.

I like the user interface and user experience of Close because everything's intuitive and designed specifically for high ticket sales teams. It's a reliable CRM tool that allows my sales team to do their job better and live up to our sales team standards. Close also has a better CRM for calling and dialing, which is a significant advantage. Review collected by and hosted on G2.com.

There should be a little bit more automations inside, and more things to play around with, like, AI automations, being able to send blue text messages inside. Being able to send follow-ups via AI based on replies coming in would be nice. The initial setup was a little bit difficult, especially understanding the UI and where things are. Review collected by and hosted on G2.com.

I like Close because it’s simple, organized, and very sales-focused. I can easily keep track of my leads, calls, follow-ups, and where each prospect is in the sales process. I especially like having everything in one place because it helps me stay consistent with follow-ups and makes managing my pipeline much easier. Review collected by and hosted on G2.com.

Maybe change the interface so everything can be seen in one glance Review collected by and hosted on G2.com.

I like the accuracy in the numbers Close provides after work, so I don’t have to start counting manually. It saves me a lot of time because I get access to accurate numbers that allow me to do many other things. Close also helps by differentiating and filtering calls, allowing me easy access to the call sections I want, which saves time and effort. Review collected by and hosted on G2.com.

Sometimes the terminology used in Close can be tricky. Some terms are similar to each other, making it hard to differentiate them. They need to be more specific with most of the terms. Review collected by and hosted on G2.com.

I really like that Close is very simple to use and doesn't require much training or hiring a sales ops team to manage. I enjoy using the messaging feature to communicate with my team about deals, and it's great that I can comment on a lead or opportunity and it automatically emails the owner and anyone I @mention. The initial setup was very easy; I just connected Google Workspace and it started working automatically. Review collected by and hosted on G2.com.

I wish it integrated with Slack without having to pay Zapier. Review collected by and hosted on G2.com.

Flexibility in managing my customers and leads. I like the ability to track emails. I can send emails directly from Close to my clients and am able to show the history. Review collected by and hosted on G2.com.

I can create reports taht show conversion rates, pipeline, and call activity. I am learning more about cutom reports as I continue to use the plaform Review collected by and hosted on G2.com.

My wife and me use close daily to manage our work projects. we always use it so we're always on the same page about what stage we're at Review collected by and hosted on G2.com.

It took me a while to understand how to get a phone number working but once i did it was all easy from there. Review collected by and hosted on G2.com.